Manuel d'utilisation / d'entretien du produit 7780 du fabricant Ingenico
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User Guide Ingenico 7780 Secure transaction and payment solutions.
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3 Contents 1 Presentation .................................................................................................. 5 1.1 Overview of In genico 7 780 .................................................................... 6 1.2 Keyboard details and functiona lity .
Ingenico 7780 4 Thank you for choosing an INGENICO product! We hope that you will be fully satisfied with your new terminal. In order to fully meet the requirements of our different customer users, th.
5 The telephone cable and plug 0 The power supply uni t supplied is specially designed for the ter m inal. Do not use any other unit. 1 Presentation Ingenico 7780 is an electronic payment terminal designed to accept payment using magnetic stripe and smart cards.
Ingenico 7780 6 1.1 Overview of Ing en ico 7780 Smart card reade r "easy loading" p rinter Magnetic stripe reader 18-key backlit keyboard Backlit graphic s creen.
7 1.2 Keyboard de tails and functionality This chapter describes the key functions for a terminal with no specific application. L Some keys can have o ther functions according to the app lications that are present in the terminal.
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9 2 Use In this chapter, we consider that the termin al has been installed (battery charged with a maximum charge level) , connected to the elec tric ity and telephone network and initialised . For the installation (connections and battery charging) ref er to chapter 3 “Installation and starting”.
Ingenico 7780 10 Because of the Bluetooth t echnology transmission it is not necessary to p lace the terminal on the base to use the seri al link, the modem or to perform an authentication .
11 2.1 Card reading Magnetic stripe card The card can be read either fro m bottom to top or from top to bottom, with the stripe facing the terminal. Use a regular movement in order to ensure a reliable card rea ding. Smart card Insert the card horizontally with the m etal chip facing upwards and leave in position throughout the transaction.
Ingenico 7780 12 2.3 Changing the roll of paper Ingenico 7780 features an "easy loading" printer , for easy paper roll r eplacement. 0 Switch the terminal o ff before doing this operation.
13 3 Installation and starting 3.1 Location of the terminal and th e b ase The ideal place for the base is in the centre of the zone to be covered with a larg e open area around.
Ingenico 7780 14 Operating temperatures +5°C to +40°C. Humidity 20% to 90% without condensation. Storage temperature -10°C to +60°C. 3.2 Battery set up and charg ing Your terminal is supplied w ith a removable r echargeable NIMH (optional Lithium-ion) battery.
15 Installing the batter y pack 0 Don’t touch the terminal on batter y connectors ) Hold the battery with the c onnectors facing downwards, ) Position the battery lugs in the two terminal housings, ) Press the batter y to close; you should hear a "click".
Ingenico 7780 16 3.3 Terminal connec tions All the Ingenico 7780 connections are made via the base. * SELV : Separated Extra Low Voltage ** TNV-3 : Telecommunication network voltage 0 The power suppl y socket and telephone s ocket should c omply with appl icable standards.
17 Connecting a telephone to the base Connect the telephone cable connector to the socket marked w ith the symbol EXT LINE . 0 All options are not a vailable for the Ingenico 77 80 model. Connecting to a periph eral Switch the base off and connect the periph eral cable to the base on the RS232 input/outpu t marked COM2 or COM3.
Ingenico 7780 18 Power supply Power supply unit supply voltage 230 VAC Frequency 50 Hz Voltage output 18 VDC-0.7A to 21 VDC-0,6A RS232 COM2 and COM3 Interface Logic levels (RS 232C lev.
19 3.4 Installing a SIM card and a full format card The SIM card and full format card connectors ar e located in the battery compartment located under the terminal.
Ingenico 7780 20 Installing the full form at card ) Remove the battery, ) Slide the card into the housing connector to connector, ) Put the batter y pack back in pla ce; the battery pa ck keeps the off-the-shelf board in position. L The full format card is used to identify the trader .
21 3.5 Troubleshoot ing The terminal does not t urn on ) Check that the b attery is charged (s ee chapter 3.2 “ Battery set up and charging”) . ) Check base and wall support connections ( both electric and telephone connections).
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23 4 Recommendations 4.1 Security Your terminal fulfills the VISA securit y requirements, as well as high security requirements from Northern European and Asia-Pacific zone. In order to ensure that softw are integrity self-test is performed periodically, i t is necessary to restart (disconnect-reconnect) the terminal at least once per day.
Ingenico 7780 24 4.3 Switched Te lephone Network (STN ) This equipment has been certified accordi ng to the 98/482/EC decision made by the Pan European committee concern ing the connectio n of equipmen ts to the switched telephone network.
25 Potentially Explosi ve Atmospheres Turn your terminal OFF when in an y area with a potentially explos ive atmosphere. It is rare, but your terminal could generate sparks. Sparks in such areas could cause an explosion or fire resulting in i njury or death.
Ingenico 7780 26 5 Index B Battery ............................................ 9, 14 C Card read ing ....................................... 11 Charge ................................................ 14 Connecting a telephone to the base ..... 17 Connecting pe ripherals .
NON CONTRACTUAL DOCUME NT INGENICO owns ex clusive rights on this document. All diffusion, all copies, all entire or partial production by any process, as long as it is m ade without the au thorization of INGENICO, the promoter, w ill be considered as illicit, and w ill form an infringement, penalized by the clauses L.
Your contact DIV1164A Ingenico 192 avenue Charles de G aulle 92200 Neuilly sur Seine - Fran ce Tél. : +33 1 46 25 82 00 - Fax : +33 1 47 72 56 9 5 www.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Ingenico 7780 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Ingenico 7780 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Ingenico 7780, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Ingenico 7780 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Ingenico 7780, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Ingenico 7780.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Ingenico 7780. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Ingenico 7780 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
