Manuel d'utilisation / d'entretien du produit DR814Q du fabricant Huawei
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HUAWEI Aolynk DR814Q ADSL2+ Broadband Router User Manual.
Aolynk DR814Q ADSL2+ Broadband Router User Manual Manual Version T2-UM-20060225-3.10 Huawei Technologies Co., Ltd. provides cust omers with comprehensive tech nical support and service. If you purchase the pr odu cts from the sales agent of Huawei Technologies Co.
Copyright © 2006 Huawei Technologies Co., Ltd. All Rights Reserved No part of this manual may be reprodu ced or transmitted in any form or by any means without prior writte n con sent of Huawei Technologies Co., Ltd. Trademarks Aolynk is a trademark of Hangzhou Huawei -3 Com Technology Co.
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer Table of Contents T able of Content s 1 Product Overvie w .......................................................................................................................... 1 1.1 Introduction .
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer Table of Contents 4.6 Saving the Configuration .................................................................................................... 35 5 Advanced Configuration .......................
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 1 Product Overview 1 Product Overview cuses on the app earance and functionality of Aolynk DR8 14Q ADSL2+ ter for you to get familiar with this product. 1.1 Intro ferred to as the DR814Q) netwo rk requi rements as i t support s multiple figuration pages a s the way to configure it via the DR814Q.
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 1 Product Overview 1.2 App 1.2.1 Front Panel The LEDs on the fron l indi cate earance t pane the state of the DR814Q. Figure 1-1 Front view Table 1-1 LED state pt ion of the descri DR814Q LED State Description ON The power is ON and the o peration is normal.
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 1 Product Overview 1.2.2 Rear Panel A the DR814Q, a power port, fo a USB and an A DSL t, are lo c the rea T able 1 ll ports of ur Ethernet ports, port, a Reset button -2 for details. por ated on r panel.
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 1 Product Overview DHCP/static IP address, IPoA, PPPoE and PPPoA connection type s, which make the DR814Q applicable to dif ferent networks and satisfy varied de mand s. z Capability of a DHCP client to obtain an IP address from a DHCP server of an ISP .
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 2 Installation 2 Inst allation cquired DS L services from your ISP , the following e how to set up t he DR814Q and configure your PC. 2.1 Pac rton carefully and ch ec k the followi ng items listed in T able 2-1.
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 2 Installation er well on the wall when wall-mounting it. nication failure. z ble indoors. Out door cab ling is prohibited, to prevent the sign al sed by overvoltage and ov ercurrent from z Keep the cabinet or desk st able enough to hold the DR814Q.
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 2 Installation z The Ethernet port s of the DR814Q are auto-MDI/MDIX, so yo u can use the crossover or straight-th rough cable to co nnect your PC, Hub, or switch to the Ethernet port (one among LAN1 through LAN4) of the DR814Q.
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 3 Getting Started 8 3 Getting S t arted tion page s for configurations and management. Y ou can configure the DR814Q as needed. This cha pter guides you to 3.1 Prer lt-in Web p ages, you must configure your PC I.
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 3 Getting Started 9 Only English input is supported by the DR814Q. 3.2 Log .1 in the address bar . The login 2) in Run your W eb browser and enter http://192.168.1 dialog box appears, as sho wn in Figure 3-1.
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 3 Getting Started 10 Figure 3-2 Welcom e page Note: z The DR814Q support s two user leve ls, namely , administrator and user .
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 3 Getting Started 11 Figure 3-3 Navigation bar T able 3-1 describes the commonly used c ontrols in W eb configuration p ages. Table 3-1 Description of the commonly used W eb p age controls Control Description Click these buttons to confirm and apply the settings or changes you have made.
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 3 Getting Started 12 Control Description Such option buttons are provided in groups, and within each group containing multiple options for a parameter, you can select only one button. To enable a corresponding function, select the Enabled option.
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 3 Getting Started 13 Item Default settings Description NAT NAT enabled Your PC’s private IP addre ss is translate d to the public IP addr ess whenever it accesses the Internet. Refer to section 5.2.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 4 Web-based Basic Configuration 14 4 W eb-based Basic Configuration sic configur ation pages of the DR814Q for SOHO users to implement its ba sic fu nctions. For det ails of advanced configuration, refer to section onfiguration”.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 4 Web-based Basic Configuration 15 cify it in the [Service Name] text box. name is not needed, keep the box null. Click <Apply> after the co nfiguration is complete. specified by your ISP , and repeat the pa ssword for confirmation in the [PPPoE Password (confirm)] text box.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 4 Web-based Basic Configuration 16 Figure 4-3 W AN setup page 4.2.1 WAN This page all ows you to configure W AN servi ces in detail, or to modify attribu tes of services that you configured in the quick setup p age.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 4 Web-based Basic Configuration 17 Caution: The first two items in the W AN service list are default services and cannot be deleted.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 4 Web-based Basic Configuration 18 Table 4-1 Description of DHCP/S t atic IP items Item Description Name Type in the distinctive description on this service. Default route Specify (true/false) whether to generate a default route for this service.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 4 Web-based Basic Configuration 19 Table 4-2 Description of IPoA items Item Description Name Type in the distinctive description on this service. VPI Type in the VPI value provided by your ISP. VCI Type in the VCI value provided by your ISP.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 4 Web-based Basic Configuration 20 Item Description User Idle Timeout Type in the auto-disconnect idle time. Network connection is disconnected automatically in t he case of no data transmission within the set time.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 4 Web-based Basic Configuration 21 4.2.3 DDNS By way of PPPoE or dynamic IP , the IP add ress that the W AN port obt ain ed is unfixed, making it inconvenient for the Internet user s t o access the LAN server .
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 4 Web-based Basic Configuration 22 Note: As the client tool of the D DNS se rvice, the DDNS functi on must coo perate with the DDNS server . Visit www .3 322.org, www .dyndns.o rg or www .tzo. com to apply for a domain name before you enabl e the DDNS func tion.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 4 Web-based Basic Configuration 23 Figure 4-11 Scan PVC As shown in Figure 4-1 1, one PVC is found. Click [ W AN Setup] in the navigation bar , you will find that one service found by the DR814Q is automaticall y added to the W AN service list, as shown in Figure 4-1 2.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 4 Web-based Basic Configuration 24 Figure 4-13 LAN connections I. Set a LAN port T o change the IP addre ss of the LAN port, type in the new IP address and subnet mask directly in the correspond ing fields of t he [LAN Interface] secti on, and then click <Apply>.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 4 Web-based Basic Configuration 25 IP addre ss of the virtual interface cannot be wi thin the same subnet with that of the LAN port. 4.3.2 DHCP Server The DR814Q can act as a DHCP server to automatically assig n IP addres ses within a certain rang e to any PC run ning in the LAN.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 4 Web-based Basic Configuration 26 III. DHCP relay The DR814Q of fers the DHCP relay function to forward packet s between a DHCP client and a DHCP server that are in different netwo rk segments, the reby making DHCP clients on multiple networks use the DHCP server across network segments.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 4 Web-based Basic Configuration 27 4.4.1 Restarting/ Restoring Factory Default Settings This page all ows you to rest art the DR814Q, or reset all configurations to factory default settings. Figure 4-16 Restart page T o restart the DR814Q, click <Resta rt>.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 4 Web-based Basic Configuration 28 Figure 4-17 Change the p assword By default, admin and user are the pa ss words for admini strator and common user respectively .
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 4 Web-based Basic Configuration 29 Y ou can click <Ena ble > to enable remote access, as shown in Fi g ure 4-19. Figure 4-19 Remote access – e nabl ed Figure 4-19 indicates the port for remote management is 8000, so you can man age the DR814Q remotely by entering http://xxx.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 4 Web-based Basic Configuration 30 Figure 4-20 File Download dialog b ox Click <Save> to open the [Save As] window as below . Figure 4-21 Save the configuration file Select a directory to save the file and type in a valid file name (with the .
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 4 Web-based Basic Configuration 31 Figure 4-22 Choose the backup file Find the configuration file and then clic k <Open > to open the page as belo w . Click <Restore> to use the file to restore the configuration.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 4 Web-based Basic Configuration 32 4.4.5 Upgrade Click the [Upgrade] t ab of the device set up page to enter the correspondin g page shown in Figure 4-24, where you can upgra de the DR814Q software.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 4 Web-based Basic Configuration 33 Figure 4-25 S tatus page 4.5.2 Data Transmission Channels Click the [Channels] t ab of the status p a ge to enter the co rresponding p age shown in Figure 4-26, where you can click <Show S t at istics> to view details of each data transmission channel.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 4 Web-based Basic Configuration 34 Figure 4-26 Data tran smi ssion channel st atus 4.5.3 Port Status Click the [Ports] t ab of the status p age to en.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 4 Web-based Basic Configuration 35 Figure 4-28 Log Click <Refresh> to show the latest information.
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 5 Advanced Configuration 36 5 Advanced Configuration hap ter introduces how to configure the advanced functions of the DR814Q to enhance the performa nces, thereby satisfying various demands on 5.1 Att a attachment p age.
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 5 Advanced Configuration 37 Figure 5-1 PVC attachm ent setting s As Figure 5-1 shows, there are five optio ns for each Ethernet port (LAN1 to LAN4) in the drop-down list: Attached to PVC1/2/3/4 and Att ached to Router (Default).
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 5 Advanced Configuration 38 z Attach a LAN port to PVC 1 6/35 to access the IPTV W ebsite that your ISP set up.
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 5 Advanced Configuration 39 your ISP . Similarly , connect PCs to po rt s LAN2 and LAN3 and access the Internet by PPPoE connection. After you enter the usernam e and password, the PC can obtain an IP address quickly and set up a connection with the website.
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 5 Advanced Configuration 40 Figure 5-4 Actual settings on the S t atus page II. QoS configuration For the upst ream packet s over an ADSL line, your DR8 14Q supports mul tiple asynchronous tran sfer mode (A TM) servic es, such as CBR, VBR-rt, VBR, UBR, and ABR.
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 5 Advanced Configuration 41 Table 5-1 Description of commonly used A TM service types Service type Description UBR (unspec ified bit rate) Suitable for services that are not real-time-criti cal and with large burst traffic.
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 5 Advanced Configuration 42 conference is carried out over PVC2. This result s in the available bandwid th for PVC2 less than 384 Kbps, thus causi ng the au dio and video service interrupted. T o avoid the above problem.
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 5 Advanced Configuration 43 II. Set the virtual server When NA T (network address transl ation) is enabled on an internal network d evice, access to it from the Internet will be forbidden.
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 5 Advanced Configuration 44 Caution: Be sure to configure a LAN static IP address for each PC that act s as the virtual server or DMZ host. 5.2.2 Firewall With the firewall function, you can configure limit on outgoing and/or incoming dat a, thus securing the network ef fectively .
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 5 Advanced Configuration 45 z low: Indicates that the external and inte rnal users have more access right s than “medium”. z default: Indicates that the internal users can access al l the Internet services, while the external users are prevented to acce ss the internal network.
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 5 Advanced Configuration 46 Delete the settings that forbid external host s to ping the W AN port of the DR814Q.
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 5 Advanced Configuration 47 Table 5-4 Description of trigger setting items Item Description Transport Type Transport type of the trigger port. From the drop-down list, select a transport type (TCP or UDP) to which the newly added trigger is specified.
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 5 Advanced Configuration 48 Table 5-5 Description on st atic NA T setting items Item Description Global Address Type in the public IP add ress. Internal Address Type in the correspondi ng private IP address.
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 5 Advanced Configuration 49 Figure 5-13 Route configuration The route list displays det ails of all active routes on the DR814Q. Y ou can configure static routes manually . The setting items are listed in T able 5-6.
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 5 Advanced Configuration 50 Example: Figure 5-14 illustrate s a physical connection that requires st atic routes. Figure 5-14 Network diagram for the st atic route co n figuration In Figure 5-14, suppose t hat a DHCP service is configured for the DR814 Q, the gateway address is 192.
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 5 Advanced Configuration 51 Figure 5-16 Dynamic route settings Table 5-7 Description of dynamic route setting item s Item Description IP Interface Select the interface to be configured with RIP. RIP Send Select the protocol versio n (R IP1/RIP2) used to send RIP route information.
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 5 Advanced Configuration 52 Figure 5-17 SNTP co nfiguration Table 5-8 Description of SNTP setting items Item Description Primary/ Secondary / Tertiary SNTP Server Type in the IP address or domain name of the SNTP server.
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 5 Advanced Configuration 53 Figure 5-18 SNMP Client Setting p age By default, SNMP is en abl ed. Y ou can click <Disable> to disa ble it. Y ou can create an SNMP community in Figure 5-18 and this community will be displayed in the community list.
User Manual Aolynk DR814Q ADSL2+ Broadb and R outer 5 Advanced Configuration 54 5.4.3 IGMP Proxy When the LAN host ne eds a multicast service outsi de the WA N, you need to enable the IGMP proxy function. Click the [IGMP] t ab of the service setup pag e to enter the correspondin g page shown in Figure 5-19.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 6 Troubleshooting 55 6 T roubleshooting the DR814Q, and provid es instructions for u sing several IP utilities to di agnose t if thes e suggestions do not re solve the problems. 6.1 DR8 mpt r adapter is securely conn ected to the DR814Q and the power so cket.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 6 Troubleshooting 56 Caution: Resetting the DR814Q removes all the customi zed settings and restores the default ones.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 6 Troubleshooting 57 1) The DNS server IP address specified on t he PC is corre ct. If you specify the PC to obtain the DNS server address dynami cal.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 6 Troubleshooting 58 Figure 6-1 Use the ping command – the ping su cceeds If the destination PC is not reach able, the Request timed out me ssage i.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 6 Troubleshooting 59 nslookup Click <OK> and a command prompt wind ow appears. The [Command Prompt – nslookup] window i s displayed with a brac ke t prompt (>).At the prompt, type the domain name of the desired W ebsite, for example www.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 7 Appendix – T CP/IP Protocol 60 7 Appendix – TCP/IP Protocol 7.1 Inst he PC through which you configure your DR814Q must have the TCP/IP inst alled. If ot sure whether TCP/IP is inst alled, follow these step s.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 7 Appendix – T CP/IP Protocol 61 Figure 7-1 Network dialog box 4) Double-click “Protocol” from the list of [Select Network Component T ype] dialog box (or click “Protocol” and then click <Add…>) to open the [Select Netwo rk Protocol] dialog box (see Figure 7-2).
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 7 Appendix – T CP/IP Protocol 62 Figure 7-3 Select Network Protocol dialog box 6) Click <Properties> in the [Network ] dialog box to open the [TCP/IP Properties] dialog box (see Figure 7-4). Click the [IP address] t ab and select the Obt ain an IP address autom atically option.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 7 Appendix – T CP/IP Protocol 63 1) Choose [S tart/Settings/Co ntrol Panel] to open the [Control Panel] dialog box.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 7 Appendix – T CP/IP Protocol 64 Figure 7-6 Local Are a Conne ction Properties 3) On the [General] tab p age of the [Inter net Protocol (T CP/IP) Properties] dialog box select the Obt ain an IP address a utomatically option and click <OK >.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 7 Appendix – T CP/IP Protocol 65 the LAN. But in some cases you still need to configure netwo rk settings for some or even all the PCs on a network. By default, the IP add ress of the Ethernet port of DR814Q is 192.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 8 Appendix – USB Configura tion 66 8 Appendix – USB Configuration 8.1 Inst 98/98 SE/ME/2000/XP su pports USB driver .
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 8 Appendix – USB Configura tion 67 III. The [Found New Hardware Wizard] di alog box a ppears (see Figure 8-2). Select the Inst all the sof tware au tomatically (Recommended) option and click <Next> to proceed.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 8 Appendix – USB Configura tion 68 The dialog box (see Figure 8-4) app ears duri ng install ation, warning that the device is not comp atible with Wind ows XP . Just cli ck <Continue Anyway> to pro ceed.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 8 Appendix – USB Configura tion 69 z Y our DR814Q can be a DHCP server to assign IP addresses to P Cs in the LAN, so you can specify your PC to obt ain IP address a utomatically . Refer to section 7.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 9 Appendix – IP Address and Subnet Mask 70 9 Appendix – IP Addres Subnet Mask 9.1 IP Address s and Note: z This section refers to the IP address of IPv4 (version 4 of the Internet Protocol) only and the IP ad dre ss of IPv6 is not covered.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 9 Appendix – IP Address and Subnet Mask 71 s the network ID and the rest is the ho st Dither length of the network ID d ds on the cla e network (refer to sectio “Clas Address e 9-1 d structure of the IP ad T tructure dress The startin g part of every IP address i epen es”).
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 9 Appendix – IP Address and Subnet Mask 72 ields of a host ID can be 0 s or 255s as these numbe rs are reserved fo r special use.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 10 Appendix – Technical Spe cifications 73 10 Append S pecifications Table 10-1 cal specifications ix – T echnical T echni Item Description Ports.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 11 Appendix – Glossar y 74 11 Appendix – Glossary I. 100B d pair cable with the maximum tra nsmission distance of 100 meters aximum transmission rate of 100 Mbp s.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 11 Appendix – Glossar y 75 V c host configuration protocol. DHCP automat es IP addre ss assignment and n a PC connect s to the LAN, DHCP assigns it.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 11 Appendix – Glossar y 76 XIV. FTP File transfer protocol. A program used to tr ansfer files between co mputers connected to the Internet. Common uses include u ploading new or updated file s to a Web serve r , and downloading files from a W eb server .
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 11 Appendix – Glossar y 77 XXIII. NIC Network interface card. An ada pter provides the physical int erface for your network cabling. The Ethernet NIC usually has an RJ-45 co nnector . XXIV. Packet Data that co nsists of unit s transmitted on a net work are called p acket s.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 11 Appendix – Glossar y 78 XXXIII. RJ-45 The 8-pin connector u sed for connecting Ethernet swit ches, hubs a nd routers.
User Manual Aolynk DR814Q ADSL2+ Broadb and Router 11 Appendix – Glossar y 79 XLII. VCI Virtual chan nel identifier . T ogether with the virtual pat h identifier (VPI), the VCI uniquely identifies a virtual circuit (VC).The ISP provides the VCI value for each VC.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Huawei DR814Q c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Huawei DR814Q - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Huawei DR814Q, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Huawei DR814Q va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Huawei DR814Q, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Huawei DR814Q.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Huawei DR814Q. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Huawei DR814Q ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
