Manuel d'utilisation / d'entretien du produit XF300 du fabricant HP (Hewlett-Packard)
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ii ze1000 Series T roubl eshoo ting an d Self -Repair Guide Notice This manual and any examples contained h erein are provi ded “as is” and are su bject to change w ithout notice.
ze1000 Series T roubl eshoo ting an d Self -Repa ir Gui de iii Technology Codes HP does not chang e the nam e of a product ev ery tim e the product ’ s technolo gy changes. While this helps ensure conti nuing market moment um for HP product s, it com plicates technolog y deploym ent and support processes.
iv ze1000 Series T roubl eshoo ting an d Self -Repair Guide Contents Technology Codes........................................................................................................................... iii Product Information ..................
ze1000 Series T roubl eshoo ting an d Self -Repa ir Guid e v Figures Figure 1. F ront View ........................................................................................................... .................... 7 Figure 2. Back View .........
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ze1000 S eries T roubl eshooting and S elf- Repair Guide Product Inform ation 7 Product Information This section int roduces the n otebook and i ts com ponents, and briefl y describes its basic operation. Notebook Features 75-watt A C A dapter Caution Use onl y the HP AC adapte r inclu ded with your notebo ok, or another appr oved H P adapt er.
8 Product Infor m ation ze1000 S eries T roubles hooting and S elf-R epair G uide Figur e 2. Bac k View 11. Kensington lo ck slot (sec urity conn ector). 12. AC adapter ja ck. 13. IEEE 1394 conne ctor (selecte d models). 14. USB ports (2). 15. External moni tor (VGA) port (colored bl ue).
ze1000 S eries T roubl eshooting and S elf- Repair Guide Product Inform ation 9 Figure 4. M ain St at us Lights 1. Power m ode (left status light) . • Steady blue: the notebook is on (ev en if the display is off). • Flashing bl ue: the notebook i s on standby.
10 Product Inform ation ze1 000 S eries T roubles hooting and Se lf-Repa ir Gui de Operating the Notebook Note This manual d escribes the notebook in its ori ginal f actor y config urati on, wit h all s ettings at the ir default va lu es .
ze1000 S eries T roubl eshooting and S elf- Repair Guide Product Inform ation 11 Resetting the Notebook If Window s or the notebook stops responding, and y ou cannot turn the note book off, try the foll owing in the order listed. P ress the power butt on to restart.
12 Product Inform ation ze1 000 S eries T roubles hooting and Se lf-Repa ir Gui de Hardw are Specifications The specificat ions shown below are subject to cha nge. For the latest speci fications, see the HP Notebook Web si te (www.hp.com/not ebooks). Technolog y Code JB Physical A ttributes 14.
ze1000 Series T roubl eshoo ting an d Self- Repair Guide Troubles hootin g and D iagn ostic s 13 Troubleshooting and Diagnostics This section contai ns soluti ons to several types of problem s you m ay encounter when usi ng the notebook. Try the solutions one at a tim e, in the order in which t hey are present ed.
14 Troubles hootin g and D iagn ostic s ze1000 Series T roubl eshoo ting an d Self -Repair Guide CD and DVD Problems If y ou can’ t boot f r o m a CD in the DVD/ CD-RW driv e • Make sure the CD is boot able, such as the Rec overy CDs .
ze1000 Series T roubl eshoo ting an d Self- Repair Guide Troubles hootin g and D iagn ostic s 15 If a DVD mov ie doesn ’ t fill the screen • Each side of a do uble-sided DVD has a different format (standard or wi descreen). In widescreen format, bl ack bands appear a t the top and bot tom of the screen.
16 Troubles hootin g and D iagn ostic s ze1000 Series T roubl eshoo ting an d Self -Repair Guide If one or mor e display pixels look ba d TFT di spla y manufact uring i s a highly precise but imperfect technology , and manufacturers cannot produce display s that are cosmetically perfect.
ze1000 Series T roubl eshoo ting an d Self- Repair Guide Troubles hootin g and D iagn ostic s 17 If the hard drive ’ s reported capacity is less than its actual size • The hard disk drive is precon figured to allocate some space to diagnostic software, which is used for support and serv ice of your noteboo k.
18 Troubles hootin g and D iagn ostic s ze1000 Series T roubl eshoo ting an d Self -Repair Guide If a special feature on a USB mou se d oesn ’ t work • Make sure you i nstalled any drivers included with t he mouse. • Restart the notebo ok, so that it will detect the mouse.
ze1000 Series T roubl eshoo ting an d Self- Repair Guide Troubles hootin g and D iagn ostic s 19 Memory Problems If a message say s you are out of memory • Make sure drive C is not run ning low on free space. • Use the mem or y troubleshoo ter in Windows Help and Su pport.
20 Troubles hootin g and D iagn ostic s ze1000 Series T roubl eshoo ting an d Self -Repair Guide • Many count ries i mpose a blackout peri od after a modem repeatedly fails to connect to a service provider.
ze1000 Series T roubl eshoo ting an d Self- Repair Guide Troubles hootin g and D iagn ostic s 21 1. Click Start , Control P anel, Printers and Other Hardware, Phone and M odem Options. 2. Click the Mod ems tab, and sel ect the modem you w ant to test.
22 Troubles hootin g and D iagn ostic s ze1000 Series T roubl eshoo ting an d Self -Repair Guide Parallel and USB Problems If a USB mou se doesn ’ t work • Make sure you fol lowed the manufacturer ’ s installation instructio ns completely and have installed the mouse properly .
ze1000 Series T roubl eshoo ting an d Self- Repair Guide Troubles hootin g and D iagn ostic s 23 PC Card (PCMCI A) Problems If the notebo ok d oesn ’ t recognize a P C Card • Make sure the card is ful ly inserted in the bott om slot. • Remov e and reinsert the PC Card.
24 Troubles hootin g and D iagn ostic s ze1000 Series T roubl eshoo ting an d Self -Repair Guide • Some file browsers respond slowl y while processing graphics or waiting for broken ne twork connections to ti me out.
ze1000 Series T roubl eshoo ting an d Self- Repair Guide Troubles hootin g and D iagn ostic s 25 If the Time Rem ai nin g for the battery seems inco rrect • The Tim e Remaining is an estim ate based on the rate at whi ch the notebook is using power at that instant.
26 Troubles hootin g and D iagn ostic s ze1000 Series T roubl eshoo ting an d Self -Repair Guide • Don ’ t use th e touch pad whil e the notebook is starting up or resuming from standby or hibernation. • If the notebook still doesn ’ t respond, rem ove the battery and AC adapter, and remov e any PC Card.
ze1000 Series T roubl eshoo ting an d Self- Repair Guide Troubles hootin g and D iagn ostic s 27 Using the e-DiagTools Diagnostic Tests The e-Diag Tools hardware d iagnostic program included with your notebook prov ides two levels of testing: autom ated testing using its basic hardware t est, and advanced testing using i ndividual hardware tests.
28 Troubles hootin g and D iagn ostic s ze1000 Series T roubl eshoo ting an d Self -Repair Guide 10. After each run, press F 2 to go back to the advanced tests screen, press F 4 to view the support ticket, or press F 3 to exit. e – DiagTools for Windows can update the v ersion of e – DiagTools on y our notebook ’ s hard disk.
ze1000 Series T roubl eshoo ting an d Self- Repair Guide Troubles hootin g and D iagn ostic s 29 Startup Menu Setting Description Default Date and Tim e Set s th e dat e us ing mm/ dd/yyyy f or m at and the t ime usin g 24 - hour format . Value set t akes effect immediately.
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ze1000 Series T roubl eshoo ting an d Self- Repair Guide Reinstallin g and U pdatin g Sof tware 31 Reinstalling and Updating Software You can use the R ecovery C Ds provi d ed with y our notebook to recover its original factor y soft ware.
32 Reinstal ling a nd Upda ting Softwar e ze1000 S eries T roubles hooting and S elf-R epair G uide Updating the Notebook BIO S Hewlett- P ackard may prov id e updates to the noteboo k ’ s BIOS to enhance its capabilities. You can use e-DiagTools for Wind ows to download and inst all BIOS updates in y our notebook.
ze1000 S eries T roubl eshooting and S elf- Repair G uide Removing and Rep lacing Par ts 33 Removing and Replacing Parts This chapter shows how to r emove and replace notebook components. Caution Always pr ovide pr oper gr oundi ng when per form ing r epairs.
34 Removing and Rep lacing Par ts ze1000 Ser ies Tr oubleshoo ting an d Self -Repa ir Guide Remo ving the Battery Table 1. Battery Replacement Part Nu mbers Description Part Number Exchange Part Num ber Battery, LiIon 8-Cell F5398-6091 1 Requir e d Equipment • None.
ze1000 S eries T roubl eshooting and S elf- Repair G uide Removing and Rep lacing Par ts 35 Remo ving the Hard Disk Drive Table 2. Hard Disk Drive Repl a cement Part Num bers Description Part Number Exchange Part Number HDD-20GB 9.5mm, IBM ATA100 FDB 0950-4318 F3257-69501 HDD-20GM 9.
36 Removing and Rep lacing Par ts ze1000 Ser ies Tr oubleshoo ting an d Self -Repa ir Guide Figure 9. Removing the Har d Disk Tray Reassembl y Notes • Insert the connect or end of the driv e through the opening in the carrier, t h en lower the dri ve into place.
ze1000 S eries T roubl eshooting and S elf- Repair G uide Removing and Rep lacing Par ts 37 Remo ving an SDRA M Module The notebook has no S D RAM built into its motherboard, but has two slots for remov a ble SDRAM modules i n a compartm ent on the bottom of the unit.
38 Removing and Rep lacing Par ts ze1000 Ser ies Tr oubleshoo ting an d Self -Repa ir Guide Figur e 10. Re moving a n SDRA M Mod ule Reassembl y Notes • Carefully press the SDRAM module into t he connector at an angle of about 3 0 ° , until i t is fully inserted.
ze1000 S eries T roubl eshooting and S elf- Repair G uide Removing and Rep lacing Par ts 39 Replacing Small Parts and A c cessori es The following small parts are user- replaceable.
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ze1000 S eries T roubl eshooting and S elf- Repair G uide Referenc e Inform ation 41 Reference Information This section includes i nformation on HP ’ s password rem oval policy, and on noteboo k display quality .
42 Referenc e Inform ation ze1000 Series Tr oubleshoo ting an d Self -Repair Guide Here are some gui delines for determining what act ion to take on custom ers ’ complaints of cosmetic imperfections in their T FT displa ys: 1. View the notebook u nder the customer ’ s norm a l operating conditi ons.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté HP (Hewlett-Packard) XF300 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du HP (Hewlett-Packard) XF300 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation HP (Hewlett-Packard) XF300, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le HP (Hewlett-Packard) XF300 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le HP (Hewlett-Packard) XF300, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du HP (Hewlett-Packard) XF300.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le HP (Hewlett-Packard) XF300. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei HP (Hewlett-Packard) XF300 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
