Manuel d'utilisation / d'entretien du produit 5000 du fabricant HP (Hewlett-Packard)
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hh H h HP OmniBook 5000 Use r ’s Guide.
1 OmniBook User’s Guide Operating the OmniBook .......................................................................................... 7 Starting to Use Your OmniBook ............................................................................ 7 To use the trackball .
2 To view card information ................................................................................. 37 To prepare a data storage card ......................................................................... 38 To set up an I/O card .........
3 Choosing Power Cords ................................ ........................................................ 74 Troubleshooting ................................................................................................ ...... 76 Solving Problems .
4 Introduction Using This Online Manual This online User’s Guide looks similar to a printed manual—and it works like a printed manual in many ways, too. But you can do several handy things you can’t do with a manual. For example, you can make the type larger or smaller.
5 • The online Quick Start Guide gives you a fun, visual introduction to the OmniBook—double-click the Quick Start icon in the Program Manager (OmniBook Library group).
6 Edition 1 ................................ .......... October 1995.
7 Operating the OmniBook Congratulations! Your OmniBook sets a new standard in personal computing. Although it’s compact and easy to carry, the OmniBook is equipped with a touch-type keyboard, its own built-in trackball, and standard Microsoft Windows—all loaded and ready to go.
8 1 2 1 3 1 4 1 5 16 1 7 1 8 1 9 2 0 2 1 2 2 23 2 4 This section shows how to ♦ Use the trackball. ♦ Adjust the display. ♦ Learn about Windows. ♦ Use the special features of the OmniBook keyboard. ♦ Turn off the OmniBook—without exiting applications.
9 To learn about Windows Microsoft Windows for Workgroups is basically Microsoft Windows 3.1 with added features designed to support networked interactions. Learning About Windows 95 • Start the 10-minute tour of Windows—click Start, Programs, OmniBook Library, Tour.
10 number keys. Hold FN if you want to type letters. (Press NUM LOCK again to return these keys to their original functions, so they again type the normal alphabet.) Setting Up Shortcut Keys You can set up shortcuts for documents and programs—see the Windows online Help.
11 Your OmniBook has several features that save battery power when the ac adapter isn’t connected. The most obvious of these is automatic shutdown—when your OmniBook has been idle for 3 minutes with no ac power, it turns itself off automatically. (Other power-saving features are described throughout this manual.
12 F l o p p y d i s k d r i v e P C M C I A c a r d s C a p s L o c k S c r o ll L o ck A c p o w e r N u m L o c k P o w e r o ff H a r d d i s k d r i v e B a t t e r y c h a r g i n g B a t t e r y s t a t u s Ac power This icon appears when the ac adapter is plugged in .
13 completely while writing data to the drive, or if the battery in a PCMCIA RAM card is also low. This section shows how to ♦ Get detailed battery status. ♦ Save battery power. ♦ Recharge the battery or run on ac power. ♦ Respond to a low-battery warning.
14 • If you have a PCMCIA I/O card—that is, a card having an external connection, such as a modem or network card—remove it when you’re not using it. Some I/O cards use significant power, even while they’re inactive. To recharge the battery or run on ac power • Plug the power cord into the adapter, then into a grounded ac outlet.
15 The ac adapter is normally warm to the touch whenever it’s plugged into an ac outlet. The OmniBook is normally warm while it’s charging—don’t charge it in a briefcase or other small space.
16 1. Important: Turn off the unit—do not turn it on until you’ve finished replacing the battery. Also, if it’s connected, do not unplug the ac adapter until you’re finished. 2. For easiest access to the battery, close the display and turn your computer over.
17 4. Slide the battery module into the empty bay. Carefully press the battery all the way into the compartment. You will hear a click as the locking switches move outward and the module is locked in place. 5. Restart your computer. A second Battery Status icon appears in the LCD Status Panel, showing the charge level of the new battery.
18 U pp e r c a r d s l o t ( d r i ve E ) L o w e r c a r d s l o t ( d r i ve D ) F l o p p y d r i v e ( d r i v e A ) The hard disk drive (C) and the floppy disk drive (A) are provided with the OmniBook. Drive D and/or drive E are available when PCMCIA mass storage devices are plugged into the respective slots.
19 Disk Type Characteristics How Used Rotating hard disk A spinning magnetic medium and read-write head. The medium requires no power to maintain its data, though it requires significant power to operate. Most hard disks are “ATA-type” disks. Typical capacity: 170 MB or more.
20 Using Sound All OmniBook 5000 models support Sound Blaster compatible sound. If you run the OmniBook demo program on these models (Main group in Program Manager), the sound track illustrates the potential of sound on your OmniBook. This section shows how to ♦ Adjust the speaker volume.
21 To temporarily silence the speaker output without changing the volume setting, click the Mute button in the Master Volume window. The Volume-Mixer Control adjusts the volume up to the maximum volume set in the System Configuration utility.
22 H ea dp h o n e o u t pu t L i n e i n p u t M i c r o p h o n e i n p u t S t e r e o s p e ak e r s M i c r o p h o n e To play or record sound You can use Sound Recorder to play and record sound—or you can use Media Player or other Windows compatible sound applications.
23 Protecting Your OmniBook Your OmniBook provides several ways for you to identify and protect your computer. This section shows how to ♦ Record your name for identification purposes. ♦ Fasten your OmniBook with a security cable. ♦ Set up a password to prevent others from turning on your OmniBook.
24 1. In Program Manager, double-click the OmniBook Tools icon (in the Main group). 2. Click Personalize. 3. Type your name or any other information, then choose OK. To attach a security cable 1. Purchase a Kensington-brand security cable—they’re available at many computer stores.
25 In Windows: 1. In Program Manager, double-click the OmniBook Tools icon (in the Main group). 2. Click Password. If you’re prompted, type your current password and choose OK. 3. Click Set User Password. 4. Type your new password—it can contain up to eight characters—then press TAB .
26 You must enter your password every time you turn on the OmniBook—even if it turned itself off after a period of inactivity. Turn On, after FN-OFF The only time you must enter your password is when you turn on the OmniBook after you deliberately turned it off by pressing FN+ On/Off.
27 2. Press FN+F2 to start the System Configuration utility. 3. Choose Passwords from the System menu, then choose Set Admin Password. 4. Type your new password—it can contain up to eight characters—then press TAB . The display shows * for each character in your password.
28 Expanding Your OmniBook I n f r a r e d p o r t E x t e r n a l k ey b o a r d / m o u s e p o r t V G A o u t p u t S C S I - 2 p o r t S e r i a l p o r t N T S C / P A L o u t p u t P a r a l l .
29 To view or change the printer’s settings or port, use the printer’s property sheet (File menu Properties command). For infrared printing, if Infrared Monitor is running, it provides visual status and helps you resolve communications problems. To start Infrared Monitor, in Control Panel double- click Infrared.
30 Making Serial Connections The OmniBook serial port is a standard 9-pin serial port. It supports hardware handshaking, a method of data-flow control that uses signals sent over reserved wires in the serial cable. Linking Computers You can use Direct Cable Connection to link two PCs and share files, drives, and printers between them.
31 Press FN+F2 to start the System Configuration utility. You can use the Input/Output menu COM Ports command to change the COM names for the serial port and the physical infrared port (normally COM1 and COM2). PCMCIA serial-type cards use the remaining COM names.
32 Viewing Serial Port Settings In System Properties, the Device Manager tab lists serial (COM) ports. To view the settings for a COM port, select the port and click Properties. (The serial port is normally COM1, and the physical infrared port is normally COM2.
33 Making Infrared Connections The infrared port provides a type of serial connection that doesn’t require cables—you just have to line up the device’s infrared port with the right rear of your OmniBook. Keep the distance within about 3 feet (1 meter) for optimum performance.
34 To prepare your OmniBook for SCSI devices 1. Save any open files—you will be rebooting your computer. 2. In the C:CONFIG.SYS file, remove the rem characters from the INCLUDE=SCSI line. 3. Exit Windows if necessary, then press CTRL+ALT+DEL to reboot your OmniBook.
35 Adding PCMCIA Cards The OmniBook PCMCIA slots are available for devices that store data and expand the “communication” capabilities of the OmniBook.
36 For a data storage card, you normally want to be able to store or change data on the card, so make sure the write-protect switch on the end of the card is in its “read-write” position—usually away from the nearest corner of the card.
37 To view card information You can check key information about a PCMCIA card in the upper or lower card slot. Viewing Card Information • Double-click the PCMCIA card indicator in the taskbar. –or– • Click Start and HP User Tools, then on the Setup tab click PC Card.
38 3. From the File menu, choose Exit to exit CardWizard. –or– Click the Minimize button to leave CardWizard running as a minimized card-slot indicator. To see the full CardWizard screen again, double-click the minimized CardWizard window. The OmniBook automatically detects and sets up a PCMCIA card when you insert it in a card slot.
39 • Read and follow the instructions that come with the PCMCIA card. • If you need to format the device, you can use File Manager for many types of disks—otherwise, you can use the appropriate MS-DOS command.
40 For network (LAN) cards, you may need to set up network support in Windows for Workgroups. For hardware support, use the Windows Setup icon (in the Main group). For software support, use the Network Setup icon (in the Network group). See the online Help for those programs.
41 3. In the Configurator screen, from the Configure menu select CardLite. 4. Select the level of support, then choose OK. • To support only modem cards, choose CardLite Basic. • To support modem cards and network (LAN) cards, choose CardLite Enhanced and clear the ATA card option.
42 The OmniBook automatically recognizes and activates the external display. The built-in display normally turns off to conserve power and backlight life—but if you keep it on, you may notice a slight dimming while the external display is connected.
43 4. In the OmniBook Display box, select the desired action for the built-in display. If you selected a high resolution—super VGA (800×600) or higher—for use with a high-resolution display, you may have to turn off the OmniBook display to see the higher resolution on the external display.
44 Using the Docking System If you purchase a docking system, your OmniBook becomes even more convenient whenever you work at your desk. By making one connection—plugging your OmniBook into the docking system—you can get convenient access to these types of connections: • Printer.
45 To set the docked configuration You can specify how the OmniBook responds when it connects to or disconnects from a docking system. Setting Up Docked and Undocked Profiles Whenever you dock to a docking system, Windows automatically switches to a “docked” hardware profile.
46 P o w e r A u d i o o u t P a r a l l e l p o r t A u d i o i n M u t e / E n a b l e n o t e bo o k s p e ak e r s S e r i a l p o r t S C S I p o r t J o ys t i c k / M I D I p o r t M ou s e p o r t K ey b o a r d p o r t V G A o u t C D a u d i o i n 4.
47 To undock your OmniBook • Press the Undock button on the docking system. After the OmniBook closes down any connections to the docking system, the docking system ejects the computer. You can protect against unauthorized undocking using your OmniBook password.
48 1. Undock your OmniBook. 2. Adjust each tilt foot to a comfortable height by squeezing the edges of the foot and sliding it until it clicks into a secure position. To install an ISA card You can add up to two ISA cards, such as network (LAN) cards, to the docking system.
49 4. Unscrew and remove the slot cover next to the card slot you want to use. 5. Slide the ISA card firmly into the connector and replace the slot cover screw. 6. Replace the shield. 7. Replace the cable cover. 8. Plug in the ac adapter and dock the OmniBook.
50 Adding Memory to the OmniBook The OmniBook memory slots accommodate two memory-expansion boards. You can install a memory-expansion board to increase the total amount of memory. (To find out your OmniBook memory size, see “To find the system software version and memory size” .
51 5. Remove the new memory-expansion board from its packaging and position it over the connectors. Press in the board until it seats fully. 6. Replace the slot cover. 7. Insert the battery. 8. Press the reset button, in the small opening on the left side of the OmniBook—see “To reset the OmniBook” .
52 Changing the Configuration OmniBook Tools gives you a visual way to change the way your OmniBook looks and operates. Whenever you make a change, the changes are stored in a system configuration file, such as WIN.
53 To start the System Configuration Utility, press FN+F2 . Changing the OmniBook Configuration This section shows how to ♦ Change how power is managed. ♦ Customize the trackball or pointer behavior. ♦ Add and use an external mouse. ♦ Use the trackball in MS-DOS.
54 The OmniBook automatic turn-off features operate only if the OmniBook is running on battery power. If the ac adapter is powering the unit, the OmniBook and hard disk do not automatically turn off.
55 1. In Program Manager, double-click the OmniBook Tools icon (in the Main group). 2. Click Input Devices, then Pointing Devices. 3. If you want to change how fast you must double-click, adjust the Double Click Speed slider. 4. If you want to make the right trackball button be the primary button, choose Swap Left/Right Buttons.
56 To edit system files CAUTION Make a backup copy of any system file you plan to edit. If you accidentally make an improper change, it may prevent your system from working properly. You can use the backup copy to restore the original version. 1. In the Program Manager window, from the File menu choose Run.
57 System files normally reside in specific directories on your disk. CONFIG.SYS and AUTOEXEC.BAT are in C:, and WIN.INI and SYSTEM.INI are in C:WINDOWS.
58 Maintaining the OmniBook You can clean the OmniBook with a soft cloth dampened either with clean water or with water containing a mild detergent. Do not use an excessively wet cloth nor allow water inside the case. Do not use any abrasive cleaners, especially on the display.
59 To back up your files As you create or add information on your OmniBook, the need to make backup copies of that information becomes more important. By making backup copies of key files, you can reduce the chance of accidentally losing that data. You can back up individual files to floppy disks using the Windows File Manager.
60 4. Type defrag drive : for the same disk. For example, for drive C, type defrag c: . Follow the displayed instructions to optimize the disk you’re cleaning up. 5. Exit DEFRAG, then type win to restart Windows. Repairing a Disk • To optimize the use of space on a disk, click Start, Programs, Accessories, System Tools, Disk Defragmenter.
61 To reboot the OmniBook Rebooting essentially starts up the OmniBook software from scratch—your current work session is discarded, and the operating system rereads the system files to determine the proper configuration. This is similar to rebooting a PC.
62 3. Insert a ballpoint pen tip or other slender object into the small opening on the left side of the computer below the ac adapter socket. Push in momentarily—the system resets and reboots. (See the previous topic if the system reboots improperly.
63 To replace drive C CAUTION If you’re replacing drive C, back up your files before replacing the drive. Turn off the unit, unplug the ac adapter, and remove the battery before removing the drive. Otherwise, the OmniBook or the drive may be damaged.
64.
65 Using the Personal Information Applications This chapter introduces three applications to help you keep track of things—meetings and appointments, addresses and telephone numbers, personal records and finances—to mention just a few.
66 • Print a copy of your schedule for others. This section shows selected features of Appointment Book, and briefly illustrates how to make and delete an appointment. To start Appointment Book • In Program Manager, double-click the Appointment Book icon (in the OmniBook group).
67 To add a new appointment 1. If necessary, click the day in the Calendar to display the day of your new appointment. 2. Double-click the trackball on the line next to the desired time in the Appointment area. The Add Appointment/Event box appears. 3.
68 To delete an appointment or event 1. Click the appointment or event to move the highlight there. 2. Press CTRL+D to delete the appointment or event.
69 2. In the Name box, type a person’s name—for example, “Martin, Jean-Claude.” Remember to type the last name first, because when you sort or search the list of items, the operation begins by looking at the leftmost character. Putting last names first will make it easier to find people later.
70 Getting Answers from HP Financial Calculator HP Financial Calculator gives you all the power and convenience of a full-fledged Hewlett-Packard handheld calculator. It lets you quickly perform mathematical operations, as well as sophisticated financial and scientific calculations.
71 HP Calculator “takes over” part of your OmniBook’s keyboard and reassigns functions to it. You can see these functions and the applicable keys on the display of calculator buttons—for example, pressing the Q key takes the square root of the number in the Calc line.
72 If you are entering a multi-step problem, intermediate results are calculated when you type the next arithmetic operator. You can also type parentheses to group different parts of a calculation.
73 Safety Information Working Efficiently and Safely Ergonomics is the science that fits products to people. Its goal is to make products easy, enjoyable, safe, and efficient to use. However, with even the best designed equipment, how you use the product is very important.
74 1 0 ° 1 0 ° 16 " 2 0 ° 10 ° 10 ° Choosing Power Cords The power cord supplied with the OmniBook ac adapter should match the plug and voltage requirements for your local area. Regulatory approval for the ac adapter has been obtained using the power cord for the local area.
75 New Zealand People’s Republic of China –or– 8120-6346 (1.0 m) Switzerland 250 Vac (6 A) SEV 1011 8120-2104 (2.5 m) Denmark 250 Vac (6 A) DHCK-107 8120-2956 (2.5 m) Japan 125 Vac (12 A) MITI 41-9682 8120-5342 (2.5 m) India South Africa 250 Vac (10 A) BS 546 8120-4211 (2.
76 Troubleshooting If you run into problems using your OmniBook, you can use the suggestions in this chapter for getting back on track. Also check the contents and index for pointers to related information. Hints If you’re having a problem within one particular application, check the manual for that application, too.
77 ♦ Sound problems. ♦ General operating problems. ♦ Display problems. ♦ Power and startup problems. ♦ Lockup problems. Troubleshooting Tips for Windows 95 If you’re using Windows 95, consider the troubleshooting suggestions in this section.
78 • If a data storage card doesn’t work properly, check if it has a write-protect switch and that it’s set properly. • If a modem card doesn’t work properly, in Windows Help use the modem troubleshooter. • In Windows Help, use the PC card (PCMCIA) troubleshooter.
79 • If no text is displayed during reboot, or if things stop before you see “Starting Windows 95...”, the unit probably requires service. • If you see “Starting Windows 95...” during startup followed by error messages, reboot again—but when you see “Starting Windows 95.
80 If the left edge of printed output is missing • If the printer you’re using is a 600-dpi (dots per inch) printer, try selecting a compatible printer driver for a 300-dpi printer. For example, for a 600-dpi HP LaserJet printer, try using the HP LaserJet IIIsi driver (300-dpi).
81 • If you installed a new mouse driver, disable it. Only the OmniBook mouse driver supports the built-in trackball. Use SysEdit or a text editor to open the C:WINDOWSSYSTEM.INI file, then in the [boot] section change the mouse.drv line to be mouse.
82 ATA-type flash disk –or– obss, csalloc, atadrv, cardlite RAM card obss, cs, cs_apm, csalloc, mtddrv, mtsram, cardid Modem card obss, cs, cs_apm, csalloc, cardid –or– obss, csalloc, cardlite.
83 for interrupt conflicts with serial ports. Or you can try restoring full PCMCIA support—see “To use less memory for plug-in cards” . • See the Windows Quick Start manual for other network information. • The card may be defective, or it may not be supported—contact the card manufacturer or Hewlett-Packard.
84 reliable operation. In Control Panel, use the Enhanced icon, then choose Virtual Memory and Change. (Drive C compression, removable-disk compression, and 32- bit file access should not be active at the same time.
85 If an application can’t access a serial port • Check that the COM name you’re using is actually assigned to the port you’re using—in OmniBook Tools click Connections and COM Ports. • If an application doesn’t support the COM port number you’re using, change the port names—in OmniBook Tools click Connections and COM Ports.
86 If you’re prompted to insert a Windows disk • If you’re adding a driver or other standard Windows component—or if you’re running Windows Setup—and Windows prompts for a certain Windows disk, type c:windowsoptions and choose OK.
87 If the battery runs down too fast • Try conserving power using any of the suggestions listed under “To save battery power” . • If you have custom Power settings, check the Power Management option—in OmniBook Tools click Power. If Custom is selected, make sure the Power Management option is enabled.
88 If the OmniBook reboots every time you turn it on • Advanced power management (APM) is probably disabled—in OmniBook Tools click Power, then select one of the options. If you select Custom, make sure the Power Management option is enabled. If the OmniBook beeps instead of turning off • If Microsoft at Work Fax is running, exit the program.
89 You can use the Windows startup menu to help find startup problems. See “Troubleshooting Tips for Windows 95” . If the screen is difficult to read • Try adjusting the display— slide the controls just below the display. • If the OmniBook is cold, allow it to warm up.
90 alarms, 20, 67 ALT GR key, 10 APM, 12, 85 Appointment Book, 20, 65 appointments, 66, 67 ATAINIT command, 39 ATA-type disks. See also disks drivers for, 81 flash, 19 formatting, 39 maintaining, 59 not FDISK, 39 support for, 40 types, 19 audio. See sound AUTOEXEC.
91 Caps Lock mode, 12 Card Services , 35, 39 card slots. See also cards as serial port, 39 data storage, 17 initializing cards, 39 inserting cards, 35 location, 7 new disk in, 38 not available, 61 rem.
92 Connections (OmniBook Tools), 28, 30, 32, 44 contrast adjustment, 7, 8 Control Panel. See also Windows Quick Start Enhanced, 51, 83, 86 Ports, 32 Critical battery level, 15 CTRL+ALT+DEL, 61 Customer Support. See Support and Service booklet D D drive.
93 removing files, 60 repairing, 59 replacing, 63 drive D formatting, 38 location, 17 options, 19 drive E formatting, 38 location, 17 not available, 19 options, 19 drivers (PCMCIA), 81 drives.
94 Flash File System, 19, 81 flash-memory cards, 19, 81 floppy disks. See disks, floppy drive floppy drive booting from, 61, 78, 88 drive A, 17 saving power, 13 FN key, 9 formatting disks, 38 G green light, 14 H hard disk. See also disks ATA-type, 19 conserving power, 13 hard disk drive location, 7 hardcards.
95 initializing disks, 39 I/O cards, 40, 85 inserting. See installing installing battery, 15 drive C files, 59 memory, 50 plug-in cards, 35 printers, 28 Intel flash-memory cards, 19, 81 interrupts serial ports, 32 IRQ.
96 external, 30 PCMCIA cards, 38, 39, 40 troubleshooting, 81 mouse adding external, 55 docking station, 44 drivers, 81 scrolls display, 86 serial. See serial mouse mouse pointer scrolls display, 86 MS-DOS. See also MS-DOS Quick Start enabling trackball, 55 Startup menu, 61 MS-DOS Prompt.
97 Trackball & Keyboard, 54 On/Off button location, 7 operation, 10 secure turn-off, 25, 26 operating time on battery, 14 orange light, 14 P PAL output connecting, 41 location, 7 panel.
98 troubleshooting, 77, 79 problems. See troubleshooting profiles (hardware), 44 Program Manager. See Windows Quick Start R RAM cards. See also cards, disks battery, 19 capacities, 19 formatting, 39 i.
99 serial adapters, 30 serial cables, 30 serial devices, 30 serial mouse troubleshooting, 80 serial port location, 7 serial ports addresses, 32 advanced settings, 32 basic settings, 31 conflicts, 85 c.
100 recovering, 57 system slot. See also cards location, 7 system version, 62 SYSTEM.INI, 56, 57 T temperature limits. See Getting Started tilt feet location, 7 timeouts power, 53 trackball, 8 adjusti.
101 V version (system), 62 VGA display, 41, 42, 44, 86 VGA output connecting, 41 location, 7 resolutions, 42, 44 video. See display, VGA output viewing appointments, 66 volume (speaker), 20 Volume window, 20, 22 W warranty. See Support and Service booklet WIN.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté HP (Hewlett-Packard) 5000 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du HP (Hewlett-Packard) 5000 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation HP (Hewlett-Packard) 5000, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le HP (Hewlett-Packard) 5000 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le HP (Hewlett-Packard) 5000, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du HP (Hewlett-Packard) 5000.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le HP (Hewlett-Packard) 5000. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei HP (Hewlett-Packard) 5000 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.