Manuel d'utilisation / d'entretien du produit 4500 du fabricant HP (Hewlett-Packard)
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OFFICEJE T 45 0 0 OFFICEJE T AD V ANT A GE 45 0 0 Us er Guide K7 1 0.
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HP Officejet 4500 (G510)/ HP Officejet 4575 (K710)/HP Officejet Advantage 4500 (K710) All-in-One series User Guide.
Copyright information © 2011 Copyright Hewlett-Packard Development Company, L.P. Hewlett-Packar d Company notices The information contain ed in this document is su bject to change without notice.
Contents 1 Get started Accessibility......................... ................................................................ ......................... ..............9 Eco-Tips....... .......................... ........................ ..............
Print photos................................................................................................................... ...........29 Print photos on photo paper (Windows).... ......................................................... .........
Change fax settings............. .............................................. ...................................... . .......... ......50 Configure the fax header.......................................... ...........................................
Poor print quality an d unexpected printouts................................................. ............................77 Solution 1: Use genuine HP cartridges......... ..................................... .................................77 Solution 2: Check the paper.
Solve wireless problems (some models only) ........................... .................... .................. .......112 Basic wireless trouble shooting.........................................................................................112 Advanced wireless troubleshoot ing.
Regulatory information................................................................................ ......................... ..14 0 FCC statement ..................... ........................ ...................... ...................... ........
C Additional fax setup Set up faxing (parallel phone systems) ................................ ........................... .......................174 Choose the correct fax setu p for your home or office....... ....................................... .
Use the HP Solution Center (Windows )....................... ......................... .................... .............206 HP Utility (Mac OS X).......................................... ..............................................................
1 Get started This guide provides d etails about how to use the devi ce and to resolve problems. • Accessibility • Eco-Tips • Understand the device parts • Use the produc t control panel • F.
Eco-Tips HP is committed to he lping custom ers reduce their en vironmental footpr int. HP has provided the Eco-Tips bel ow to help you focus on ways to assess and reduce the impact of your printing ch oices.
1 Control panel 2 Main tray 3 Cartridge access door 4 Scanner glass 5 Automatic document feeder 6 Scanner lid Printing supplies ar ea HP Officejet 4500 / HP Officejet 4575 / HP Officejet 4500 Wireless.
1 Universal serial bus (USB) port 2 Ethernet port (HP Officejet 4500 / HP Officeje t 4575 / HP Officejet Advantage 4500 o nly) 3 Power input 4 1-LINE (fax) 5 2-EXT (phone) Use the product control pane.
Label Name and Description 9 Start : Initiates a copy, fax, or scan job. Pressing Start processes the job according to the function selected. 10 Cancel : Stops a job, exits a menu, or exits settings.
To select a diff erent mode Press left arrow or right arro w to select the desired mode , and then pr ess OK . To change setting s for a mode 1. After selecting a mode, pre ss the arrow buttons to scroll through the available settings available, an d then press OK to select the settin g you want to change .
If the error message shows an error code, pre ss the Power button to turn off the device, and then turn it on again . In most situations, this action solves the prob lem. If the message persists, your device might ne ed service. For more informat ion, see Solve a problem.
Depending on your cou ntry/region, some of th ese papers might not be av ailable. HP Brochure Paper HP Superior Inkjet Paper These papers are glossy-coated o r matte-coated on both sides for two- sided use.
HP Photo Value Packs conven iently package Original HP ink cartridges and HP Advanced Phot o Paper to save you time and ta ke the guesswork out of p rinting affordable professional phot os with your HP printer.
• Do not overload the tray or AD F (some models only). For more information, see Media specif ications. • To prevent jams, poor print quality, and o ther printing problem s, avoid loading t he fol.
3. Close the lid . Load an original in the auto matic document feeder (ADF) NOTE: The ADF is availab le for some models only. You can copy, scan, or fax a one -sided, single- or multip le-page, A4- or letter-size document by pl acing it in the documen t feeder tray.
To load medi a 1. Pull out the tray extender. 2. Insert the media prin t-side down along the right of the main tray. Ma ke sure the stack of media aligns wit h the right and back edges of th e tray, and does not exceed the line markin g in the tray. NOTE: Do not load pape r while the device is prin ting.
Maintain the device This section provide s instructions for keeping the device in top working condition. Perform these maintenance pro cedures as necessary.
Clean the exterior WARNING! Before clea ning the dev ice, turn off th e power and u nplug the power cord from the electrical socket. Use a soft, damp, li nt-free cloth to wipe dust, smudges, and st ains off of the case. The exterior of the device do es not require cleaning.
4. Use the damp clot h to wipe any residue off the rollers or separa tor pad. NOTE: If the residue doe s not come off using distil led water, try using isoprop yl (rubbing) al cohol. 5. Close the cover of the au tomatic document feeder. To clean the plastic strip inside the automatic document feeder 1.
4. Lift the auto matic document feeder mecha nism. 5. Clean the plastic strip with a soft cloth or sponge slightl y moistened with a nonabrasive glass cleaner. CAUTION: Do not use abrasives, acet one, benzene, or carbon tet rachloride on the plastic strip, since they can da mage it.
2P r i n t Most print settings a re automatically handled by the so ftware application. You need to change the setting s manually only when you want to change print qual ity, print on specific types of paper, or use spe cial features. For more information a bout selecting the best print media for your d ocuments, see Select print media.
Print documents (Mac OS X) 1. Load paper in the t ray. For more information, see Load media. 2. From the File menu in your soft ware application, choose Print . 3. Make sure the product you want to use is selected. 4. Change the print set tings for the option provided in the pop-up menus, as appropriate for your proj ect.
4. Choose Paper Ty pe/Quality from the pop-u p menu, and then choose the follo wing settings: • Paper Type: the appropriat e brochure paper type • Quality: Normal or Best NOTE: Click the blue di sclosure triangle next to th e Printer selection to access these options.
5. Select the land scape or horizontal Orientati on option. NOTE: Click the blue disclo sure triangle next to the Printer selection to access these optio ns.
Print photos Do not leave unused photo paper in the input tray. The paper might start to curl, w hich could reduce the quali ty of your printout. Photo paper should be flat befo re printing.
5. If necessary, click the disc losure trian g le next to Color Options . Select any other print sett ings that you want, and then click Print to begin prin ting. 6. Select the approp riate Photo Fix options: • Off: applies no HP Real L ife Technologies to the image.
7. Select the pa per type: a . Click More in the Paper type drop-down lis t. b . Click the desired paper type, an d then click OK . 8. Click OK , and then click Print or OK to begin printing.
Follow the instructions for your operating system. • Print borderless do cuments (Windows) • Print borderless document s (Mac OS X) Print borderless documents (Windows) 1. Load paper in the t ray. For more information, see Load media. 2. On the File menu in your software ap plication, click Print .
Perform two-sided printing (Windows ) 1. Load paper in the tray. For more information, see Load media and Guidelin es for two- sided (duple x) printing. 2. On the File menu in your software application , click Print . 3. Select the Two-side d (Duplex) Printing option in the Printing Sh ortcuts li st.
3 Scan Using the product ’s control panel, you can scan originals a nd send them to a variety of destinations, su ch as a folder or a program on a comput er. You can also scan originals using the HP softwa re provided with the product and TWAIN -compliant or WIA-compliant programs on a com puter.
3. Press right arrow to select what to do wi th the scan, and then p ress OK . 4. Press Start . Edit a scanned document using optical character recognition (OCR) software You can use OCR software to import scanned text into your preferred w ord-processing program for editing.
4 Copy You can produce high-qua lity color and grayscale copies on a variety of paper types and sizes. NOTE: If you are copying a docu ment when a fax arrives, the fax is stor ed in the device memory until the copying finishes. This can reduce the number of fax pages stored in memo ry.
• Lighter/Darker set tings • Resizing origin als to fit on different p aper sizes You can use these settin gs for single copy jobs, or you can save set tings to be used as defaults for future jobs. To change copy setti ngs for a single job 1. Press left arrow or right arrow to navi gate betwee n differen t copy options.
5F a x You can use the device t o send and receive faxes, including colo r faxes. You can schedule faxes to be sent at a later time and set u p speed-dials to send faxes quickly a nd easily to frequ ently used numbers.
TIP: You can also se nd a fax manually from a phone or by using monitor dialing. These features all ow you to control the pace of your diali ng. They are also useful when you want to use a ca lling card to charge the call and you have to respond to tone prompts w hile dialing.
4. If the recipient answers the telephone, you can engage in a conversati on before sending your fa x. NOTE: If a fax machine answers the ca ll, you will hear fax tones from t he receiving fax machine . Proceed to the next step to transmit t he fax. 5.
Send a fax from me mory You can scan a black-and-white fax int o memory and then send the fax from memory. This feature is usefu l if the fax number you are trying to reach i s busy or temporarily unavailab le. The device scan s the originals in to memory and send s them once it is able to connect to the receivin g fax machine.
6. Enter the fax number by using the keypad, press Speed Dial to select a speed dial, or press Redial/Pau se to redial the last number dia led. 7. Press Start . The device scans all pa ges and the scheduled time appe ars on the display. The fax is sent at t he scheduled time.
phone lines. On po or phone lines, ECM increases sending time and phone charges, but sends the data much more rel iably. The default setting is On . Turn ECM off only if it increases phone cha rges substantially, and you can accept poor er quality in exchange for reduced charges.
You can receive faxes m anually from a phone that is: • Directly co nnected to the device (on the 2-EXT port ) • On the same ph one line, but not directl y connected to the device To receive a fax m anually 1. Make sure the devic e is turned on and you have pape r loaded in the main tr ay.
NOTE: If Backup fax is enabled an d you turn off the device, all faxes st ored in memory are deleted, in cluding any unprinted faxes that you might have received while the device was in an error con dition. You must contact the send ers to ask them to resend any unprinted faxes.
NOTE: The HP All-in-One does not support polli ng pass codes. Polling pass codes are a security feature t hat require the receiving fax machine t o provide a pass code to the device it is p olling in order to re ceive the fax.
NOTE: If an incorrect paper size is loaded in the main tray w hen you receive a fax, the fax does not print and an erro r message appears on the display. Lo ad letter, A4, or legal paper, an d then press OK to print the fax. To set the paper size for received faxes from the device contro l panel 1.
Add number s to the junk fax list You can block sp ecific numbers by adding them to the junk fax list. To manually enter a number to block 1. Press Setup . 2. Press right arrow to select Fax Settings , and then press OK . 3. Press right arrow to select Junk Fax Bloc ker , and then press OK .
Receive fax es to your comp uter (Fax to PC an d Fax to Mac) Use Fax to PC a nd Fax to Mac to aut omatica lly receive faxes and sa ve faxes directly to your computer. With Fax to PC and Fax to Mac, you can store digital copies of your faxes easily and also eli minate the hassle of de aling with bulky paper fil es.
Modify Fax to PC or Fax to Ma c settings You can update the Fax to PC settings from your computer at any time from the Fax Settings page in th e Solution Center. You can update the Fax to Mac settings from the HP Setup Assistant . You can turn off Fax to PC or Fax to Mac and disable p rinting faxes from the device con trol panel.
• Set the fax erro r correction mode • Set the di al type • Set the redial options • Set the fax speed • Set the fax sound v olume Configure the fax header The fax header prints your nam e and fax number on the top of every fax yo u send.
before the device does. The number of rings to answer for the device sho uld be greater than the numbe r of rings to answer for the answe ring machine. For example, set your a nswering machine to a low number o f rings and the device to answer in the maximum number o f rings.
you are trying to send a fax to another country/region or receive a fax from another country/region, or if you are using a satellite phon e connection. To set the fax error -correction mode 1. Press Setup . 2. Press right arrow to s elect Fax Settings , and t hen press OK .
If you use one of the f ollowing, setting the fax speed to a slowe r speed might be required: • An Internet phone service • A PBX system • Fax over Internet Prot ocol (FoIP) • An integr ated services digi tal network (ISDN) service If you experien ce problems sending and receiving fa xes, try using a lower Fax Spee d .
NOTE: If you have questions ab out Internet faxing, cont act your Internet faxing services support depa rtment or your loca l service provi der for further assistance. Use reports You can se t up the device to print error reports an d confirmation re ports automatical ly for each fax you send and receive.
3. Press right arrow to select Fax Confirmation , and then press OK . 4. Press right arrow to select one of the following, and t hen press OK . Off Does not print a fax confirmation rep ort when you send a nd receive faxes successfully. This is the default setting.
• Number of pages • Result (status) of transmi ssion To print the fax log from th e device control panel 1. Press Setup . 2. Press right arrow to s elect Print Report , and then press OK . 3. Press right arrow to s elect Fax Log , and then press OK .
Print a Caller ID History Report Use the followin g procedure to print a list of Caller I D fax numbers. To print a Call er ID History Report 1. Press Setup , select Printe r Report , and then select Caller ID Histo ry Report .
6 Work with ink cartridges To ensure the best print qu ality from the HP All-in-One, you w ill need to perform some simple mainten ance procedures. This sectio n provides guidelines f or handling the ink cartridges, ins tructions for replac ing the ink cartridges, an d aligning and cl eaning the printhead.
• Handle ink cart ridges carefully. Dropping, jarrin g, or rough handling during installa tion can cause temporary printi ng problems. • If you are transp orting the product, do the foll owing to .
Handle the ink cartridges Before you replace or cl ean an ink cartridge, you should know t he part names and how to handle the ink cartridges. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (m ust be removed before installing) 3 Ink nozzles under tape Hold the ink cartridges b y their black plastic sides, with the labe l on top.
available to avoid po ssible printing delays. You do not need t o replace the ink cartridges until print quality be comes unacceptable. For more information a bout ordering ink cartridges for the device, see Orde r printing supplies online. To replac e the ink cartr idges 1.
If you are repla cing the bla ck ink cartridge, remove the in k cartridge from the slot on the right. 4. Pull the in k cartridge tow a rd you, out of its slot. NOTE: HP provides recycling options for used ink cartridges in many countries/ regions. For more information, see HP inkjet supplies recycling program.
6. Hold the ink cartridge wi th the HP logo on top, and inse rt the new ink cartridge into the empty cartri dge slot. Make sure you push the ink cartrid ge in firmly until it snaps into place. If you are installing the tri-color ink cartridge, slide it into t he left slot.
10. Load the ink cart ridge alignment sheet fa ce down on the scanner glass in th e front right corner with the top of the page to the right, and then p ress OK . For more information, see Load an original on the scan ner glass. The HP All-in-One aligns the ink cartri dges .
3. Selects Tools and then select Align Cartridge . The product prints an i nk cartridge alignment sheet. 4. Place the alignment sheet face down on the scanne r glass. For more in formation, see Load an origina l on the scanner glass. 5. Press OK to scan the a lignment sheet.
To align the ink cartr idges from the HP software 1. Load letter or A4, unused, pl ain white pape r in the input tra y. For more info rmation, see Load media. NOTE: If you have col ored paper loaded in the input tray when you align the ink cartridges, the ali gnment will fail.
To clean the ink cartri dges from the product control pa nel 1. Load letter, A4, or legal unused plain white pap er into the input tray. 2. Press Setup . 3. Select Tools , and then sel ect Clean Ca rtridge . The device prints a page th at you can recycle or discard.
7 Solve a problem The information in Solve a problem suggests solution s to common problems. If your device is not operati ng correctly and those suggest ions did not solve your p roblem, try using one of the f ollowing support services to ob tain assistance.
Obtain elec tronic suppor t To find support and warrant y information, go to the HP Web site at www.hp.com/ support. If pro mpted, choose your country/region, a nd then click Contact HP for information o n calling for technical su pport.
• Messages t hat appear when the situ ation occurs • Answers to these qu estions: ◦ Has this situation hap pened before? ◦ Can you re-create it? ◦ Did you add any new hardw are or software t.
For the most current li st of telephone support numbers, see www.hp.com/support. $IULFD(QJOLVK VSHDNLQJ $IULTXHIUDQFR SKRQH .
After the phone suppor t period After the phone suppo rt period, hel p is available fr om HP at an additional cost. Help may also be available at the HP online sup port Web site: www.hp.com/ support. Contact your HP dealer or cal l the support phone number f or your country/region to lea rn more about support options.
Solve printing problems This secti on contains the following top ics: • The device shut s down unexpectedly • Error message appears on control-pan el display • Alignment fail s • The device i .
Check the de vice software insta llation If the device is turn ed off when printi ng, an alert mes sage should ap pear on your compu ter screen; otherwise, the device software might not be in stalled correctly. To resolve this, uninstall th e software completely, and th en reinstall the device softw are.
There is a blank page i n the file Check the file to make sure there is no blank page. Something on the page is missing or in correct Check the ma rgin settings Make sure the ma rgin settings for the document do n ot exceed the printable area of the device.
electromagnetic f ields. Also, it is recommended tha t you use a USB cable that is less than 3 meters (9.8 feet) long to mi nimize the effects of these electromagnetic fie lds. If the above solu tions do not work, the problem m ay be caused by the inability of the application t o interpret print settings pro perly.
The images below show the difference betw een vertical and horizontal st reaking. Horizontal Streaks Vertical streaks NOTE: Streaks on a copied docu ment commonly appear when t he scanner glass or the plastic strip i n the automatic document feeder (ADF) is di rty.
Step 1: Check the print qual ity settings The print quality set tings in the product software m ight not be optimized for t he type of document you a re printing . Follow th ese steps to check these settin gs. If the issue persists , co ntinue to the next sol ution Step 2: Check the Print in Grayscale setting.
Mac OS X 1. From the File menu in your soft ware application, choose Print . 2. Choose Paper Type/Quality from the po p-up menu. 3. In the Color Options area, make sure the Color setting is not set to Grays cale .
Print Quality Diagno stic Report 1. Load regular, wh ite, letter-size or A4 paper 2. On the product control pa nel, press (Setup), select Print Report , select Print Quality , and then press OK . 3. Evaluate the Print Quality Diagnostic Report: a Ink level b Color bars c Large-font text d Alignment pattern a .
b . Color bars: Look at the color bars in the middle of the page. You should see seven color bars. These bars should have sharp edges, should be sol id (not streaked with white o r other colors), and should be uniform i n color throughout.
To prevent problem s causing ragged bars on the PQ Diagnostic Report, try the following sol utions: • Avoid leaving un-ta ped ink cartridges outside of the printer for an extended period of time. F or more information about handli ng ink cartridges, see Handl e the ink cartridges.
Examples of bad large-f ont text The letters are jagged . The letters are smeared . The letters are ragged on one end . d . Alignment pattern: If the color bars and l arge-font text look OK and the ink cartridges are not em pty, look at the alignment pattern directly above the colo r bars.
The lines are jagged. Self-T est Report Follow these ste ps to print, and then evaluate a Diagnostic report. 1. Load regular, whit e, letter-size or A4 paper. 2. On the product control pa nel, press (Setup), select Print Report , select Self- Test , and then press OK .
To evaluate the Di agnostic Page: 1. Look at the color bars in the middle of the page. There should be three color bars and a black bar. All t he bars should have sharp edges. The y should be solid (not streaked with white or ot her colors). They should be uniform in color throughout.
Bar colors ar e not uniform Example of Bad Color Bars - The yellow bar is streaked with another color. Black Text 2. Look at the black text printed on the page.
Solution 8: Align the in k cartridge s Align the ink ca rtridges if you see the followi ng in the diagnostic repo rt: • Large-font text: Letters are jagged. • Alignment pattern: Lines are ja gged. For instructions, see Align the ink cartridges. If the issue persists , continue to the next step.
To clean the ink ca rtridge contacts 1. Turn on the device an d open the ink cartridge doo r. The print carriage moves to the far right side of the device. 2. Wait until the prin t carriage is idle and silent, and th en unplug the power cord from the back of the device.
NOTE: Clean the area arou nd the ink nozzles only if you continue to see streaks and smudges on your printed pages after you ha ve already cleaned the ink cartridge s by using the device control panel or th e software you instal led with the HP All-i n-One.
6. Clean the face and edge s around the i nk nozzle are a with the swab, as shown be low. 1 Nozzle plate (do not clean) 2 Face and edges around the ink nozzle ar ea CAUTION: Do no t clean the nozzle plat e. 7. Slide the i nk cartridge back into the slot.
Media is not coming out c orrectly • Make sure the out put tray extension is extended ; otherwise, printed pa ges may fall off the device. • Remove excess media from t he output tray. There is a limit t o the number of sheets the tray can hold. Pages are sk ewing • Make sure the med ia loaded in the trays is aligned to the paper guides.
• Size is reduced • Copy quali ty is poor • Copy defects are apparent • The device print s half a page, then ejects the pa per • Paper mismatch No copy ca me out • Check the power Make sure that the po wer cord is securely connected, and the d evice turned on.
Size is reduced • The reduce/enlarge or other copy feature might have been set from the devi ce control panel to reduce the scanned image. Check the sett ings for the copy job to m ake sure that they are for no rmal size. • The HP softwar e settings might be set to reduce the scan ned image.
• Large, black typ efaces look splotchy (not smo oth) The default enhancem ent setting might not be suitable fo r the job. Check the set ting and change it to e nhance text or photographs, if neede d. For more information, see Change copy setti ngs.
Scan takes to o long • Check the settings ◦ If you set the resolu tion too high, the scan job takes lo nger and results in larger files. To obtai n good resu lts when scanni ng or copy ing, do not use a re solution that is highe r than neede d. You can lower the resolution to sca n more quickly.
Text cannot b e edited • Check the setting s ◦ Make sure the HP sof tware (or any additional OCR sof tware) is properly installed. ◦ When you scan the ori ginal, make sure that you select a document type or save the scan in a format t hat creates editable, searcha ble text.
Text or images on the back of a two -sided original appear in the scan Two-sided origi nals can "bleed" text or images f rom the back side to the scan if th e originals are prin ted on media that is too thin or too transparent. The scanned image is skewed (crooked) The original mi ght have been placed incorrectly.
• Black dots or streaks ◦ Ink, glue, correct ion fluid, or an unwanted subst ance might be on the scanner glass, the scanner gla ss might be dirty or scratched, or the lid backing might be dirty. Try cleaning th e scanner glass and lid backing. See Maintain the device for more information .
• The "Dial To ne Detection" test f ailed • The "Fax Line C ondition" test failed The "Fax Hardware Test" fa iled Solution: • Turn off the device by using the Power button located on the device control panel and then unplug the powe r cord from the back of the device.
• If you are using a pho ne splitter, this can cause faxing problems. (A splitter is a two-cord connector that plu gs into a telephone wall jack.) Try removi ng the splitter and connecting the de vice directly to the telephone wall jack.
The "Using Correct Type of Phone Cord with Fax" test failed Solution: • Make sure you used the phone cord supplied in the box with th e device to connect to the tel ephone wall jack.
The "Dial Tone Detection" tes t failed Solution: • Other equipmen t, which uses the same phone line as the device, mig ht be causing the test to fail . To find out if other equipm ent is causing a problem, disconnect everything from the phone line, and th en run the test again .
The "Fax Line C ondition" test failed Solution: • Make sure you connect th e device to an analog phone li ne or you will not be able to send or receive f axes. To check if your phone l ine is digital, connect a regular analog phone to the line and listen for a dial ton e.
example, you cannot use the device for faxing if an exte nsion phone is off the hook, or if you are using a compute r dial-up modem to send e-mail or access t he Internet. The device is ha ving problems sending and recei ving faxes Solution: Make sure the device is turned on.
• Other equip ment, which uses the same phone line as the device, might be i n use. For example, you canno t use the device for faxing if an e xtension phone is off the hook, or i f you are us ing a comput er dial-up mo dem to send an e-mail or ac cess the Internet.
The device is having problems sending a manual fax Solution: NOTE: This possible solut ion applies only in the co untries/regions that receive a 2-wire phone cord i n the box with the device, includin.
• If you have a voice mail service at the sam e phone number you us e for fax calls, you must receive faxes manu ally, not automatically. Th is means that you must be available to respond in person to in coming fax calls.
• If the device sha res the same phone line with o ther types of phone equipm ent, such as an answering machine, a computer dial -up modem, or a multi-port switch box, the fax signal level might be reduced. The signal level can al so be reduced if you use a sp litter or connect extra cables to exte nd the le ngth of your phon e.
Fax tones are rec orded on my answering m achine Solution: • When you have a n answering machine on the same phone line you use for fax calls, try connect ing the answering machine dire ctly to the device as described in Case I: Sh ared voice/fax line with answ ering machine.
The computer canno t receive faxes (Fax to PC and Fax to Mac) Cause: The HP Di gital Imaging monitor is turn ed off (Windows). Solution: Check the taskbar and ensu re that the HP Digital Imag ing monitor is turned on at all times. Cause: The comput er selected to receive faxes is turned of f.
If the installati on program cannot discover the d evice, print the network confi guration page, and enter the IP address man ually in the installation program.
Step 2 - Restart components of the wireless network Turn off the router and the H P device, and then turn them back on in this ord er: router first and then the HP device. If you still ar e unable to connect, turn off the rou ter, HP device, and your compu ter.
To check a wi reless connection 1. Make sure that you r computer's wireless has been turned on. (For more informatio n, see the documentat ion that came with your compu ter.) 2. If you are not us ing a unique network name (SSID), then it is possible that your wireless compu ter could be connected to a nearby network th at is not yours.
A: Make sure the HP device is on the network 1. If the HP device supp orts Ethernet networking and is connected to an Et hernet network, make sure an Etherne t cable is not plugged into the ba ck of the device. If an Ethernet cable i s plugged into the back, then w ireless connectivity is disabled.
to communicate with each othe r over the network. For more informat ion, see Configure your firewall to wo rk with HP devices. If you are able t o access the EWS, but are sti ll unable to use the HP device even with the firewall turned o ff, try enabling the firewall softw are to recognize the HP device.
connecting to the HP device, ma ke sure the correct version of the printer driver is set as the default. 1. Click Start , point to Settings , and then click Prin ters or Printers and Fa xes . - Or - Click Start , click Control Panel , and t hen double-click Printers .
device access to the network. If th e WAP filters MAC addresses, then the devi ce’s MAC address must b e added to the WAP’s list of accepted MAC a ddresses. • Print the network configurat ion page. For mo re information, see Understand the network conf iguration page (some m odels only).
NOTE: Refer to your firewa ll documentation on how to configure the firewall port settings and how to add H P files to the “trusted“ list. Some firewalls contin ue to cause interference even after yo u disable them.
NOTE: To use the embedded Web server (EWS), the product must be connect ed to a network usi ng either an Ethernet or a wire less connection. Yo u cannot use the embedded Web server i f the product is connected to a computer w ith a USB cable.
Troubleshoot installation issues If the followin g topics do not help, see Solve a pr oblem for information about HP support. • Hardware install ation suggestions • Software instal lation suggesti.
• Duplexer is lo cked into place. • Paper is loaded correctly in the tray, and is not jammed in the device. • All latches and cove rs are closed. Software installation sugg estions Verify installation prelimin aries • Make sure to use the H P software CD that contains the correct installation software for your operating system.
NOTE: If your product does no t support wireless communication , the report is called the "Printer Sta tus Report". If your product supports w ireless communication, the report is cal led the "Sel f-Test Report ".
Self-Test Report 1. Printer Information: Shows device informa tion (such as the product name, model number, serial num ber, and firmware version number), and t he number of pages printed fro m the tray. 2. Nozzle test pattern: Missing lines indica te prob lems with t he ink cartridges.
help troubleshoot network connectivity problems . If you need to call HP, i t is often useful to print this page before callin g. Network Confi guration Page 1. General Inform ation: Shows information about the cu rrent status and active connection type of the network, and other information, such as the URL of the embedded Web server.
• Make sure that the device is clean. For more informat ion, see Maintain the device. • Make sure that the trays are loaded correctly and are not too full.
To clear a paper ja m in the automatic documen t feeder (ADF) (Some models only) 1. Lift the cover of the ADF. 2. Gently pul l the pape r out of the roll ers. CAUTION: If the paper tears when you are removi ng it from the rollers, check the rollers and wh eels for torn pieces of pa per that might be remaining inside the device.
A Technical information This section contains the following topics: • Warranty information • Device specifications • Regulatory information • Environmental product stewardship program • Thir.
Hewlett-Packard limited warranty statement A. Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer .
Ink car tridge warr anty informat ion The HP cartridge warranty is applicable when the pro duc t is used in its designated HP printing device. This warranty does not cove r HP ink products that have been refilled, r emanufactured, refurbished, misused, or tampered with.
Device specifications This section contains the following topics: • Physical specifications • Product features and capacities • Processor and memory specifications • System requirements • Ne.
Processor: 192 MHz ARM9 core Memory: 64 MB DDR2 Wireless models Processor: 180 MHz ARM9 core Memory: 32 MB SDRAM System requirem ents NOTE: For the most current information about supported o perating systems and system requirements, visit http://www.hp.
• Microsoft Windows 2003 Server Terminal Servic es with Citrix Metaframe XP with Feature Release 3 • Microsoft Windows 2003 Small Business Server Terminal Services • Microsoft Windows Server 200.
Media size Main tray Borderless B5 (176 x 250 mm; 6.9 x 9.8 inches Borderless (10 x 15 cm, tab) Borderless (4 x 6 inches, tab) Borderless HV Borderless A6 Borderless cabine t Borderless (13 x 18 cm), same dime nsion as 5 x 7 inches Borderless (8.
Media size Main tray Photo media (89 x 127 mm; 3.5 x 5 inch es) Photo media (102 x 152 mm; 4 x 6 in ches) Photo media (5 x 7 inches) Photo media (8 x 10 inches) Photo media (10 x 15 cm) Borderless photo media (89 x 127 mm; 3.
Tray Type Weight Capacity Automatic document feeder (ADF)* Paper 75 g/m 2 (20 lb index) Up to 20 sheets of plain paper (5 mm or 0.2 inches stacked) Output tray All supported media Up to 50 sheets of plain paper (text printing) * Some models only.
Guidelines for two-si ded (duplex) printing • Always use media that conforms to the devic e specifications. For more information, see Media specifications. • Do not print on both sides of transparencies, envelopes, pho to paper, glossy media, or paper lighter than 16 lb bond (60 g /m 2 ) or heavier than 28 lb bond (1 05 g/m 2 ).
Paper type Device control panel setting HP Premium Plus Photo Papers Photo Paper HP Premium Photo Papers Photo Paper HP Advanced Photo Pape r Photo Paper HP Everyday Photo Paper, Semi-gloss Photo Pape.
Scan specificatio ns • Image editor included • Integrated OCR software automatically co nverts scanned text to editab le text • Scan speeds vary according to the complexity of the document • T.
Regulatory information The device meets product requirements fro m regulatory agencies in your country/region. This section contains the following topics: • FCC statement • Notice to user s in Kor.
FCC statemen t FCC sta tement The Unit ed States F ederal C ommunications C ommission (in 4 7 CFR 1 5. 1 05) ha s specif ied that the follo wing noti ce be brought to the attenti on of users o f this product .
Notice to users in Japa n about the power cord Noise emission s tatement for G ermany Geräusc hemission LpA < 7 0 dB am Arbeitsplatz im Nor malbetrieb nac h DIN 45 6 35 T .
Notice to users of the U.S. telephon e network: FCC requirements Notice to users of th e U.S. telephone n etwork: FCC requirements This equipmen t complies with FC C rules, P art 68. On this equipment is a la bel that contains, among other inf ormation , the FCC Registr ation Number and R inger Equi valent Number (REN) for this equipmen t.
Notice to users o f the Canadian telephone ne twork Note à l’at tention des utilis ateurs du réseau téléphoni que canadien/N otice to users of the C anadi an telephone n etwork Cet appar eil est conf orme au x spécif ications tec hniques des équipements ter minaux d’Industr ie Canada.
Notice to users in the Eu ropean Economic Area Notice to users in th e European Economic Area This pr oduct is designed to be connec ted to the analog Sw itched T elecommunicati on Networks (P STN) of the E uropean E conomic Ar ea (EEA) countr ies/regi ons.
Exposure to ra dio frequency radiati on Exposure to radio frequency radiation Caution The radiated output power of this device is far below the FC C radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized.
European Un ion regul atory notice European Union Regulator y Notice Products bearing the CE marking comply with the following EU Directives: · Low V oltage Directive 2006/95/EC · EMC Directive 2004/108/EC CE compliance of this product is valid only if power ed with the correct CE-marked AC adapter provided by HP .
Declaration of co nformity DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 Supplier’s Name: Hewlett-Packard Company DoC#: SNPRC-0902-01-A Supplier’s Address: 138, Depot Road,.
DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 Supplier’s Name: Hewlett-Packard Co mpany DoC#: SDGOB-0833-Rev.7.0 Supplier’s Address: 138, Depot Road, #02-01 Singapore 10968.
DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 Supplier’s Name: Hewlett-Packard Company DoC#: SNPRC-0902-01-D Supplier’s Address: 138, Depot Road, #02-01 Singapore 109683 de.
Environmental product stewardship prog ram Hewlett-Packard is committed to providing qua lity products in an environmentally sound manner . Design for recycling has be en incorporated into this prod uct. The number of materia ls has been kept to a minimum while ensuring proper functionality and reliability.
Disposal of waste equ ipment by users in private househ olds in the European Union Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the pr oduct or on its packaging indicates that this pr oduct must not be disposed of with y our other household wa ste.
Power co nsumptio n Hewlett-Packard printing and imaging equipmen t mark ed with the ENERGY STAR® logo is qualified to the U.S. Environmental Protection Agency’ s ENERGY STAR specifications for imaging equipment. The following mark will appear on ENERGY STAR qualified imaging products: ENERGY STAR is a U.
Third-party licenses This section contains the following topics: • HP Officejet 4500 Desktop • HP Officejet 4500 / HP Officejet 4575 / HP Officejet Advantage 4500 • HP Officejet 4500 Wireless Ap.
HP Officejet 4500 Desktop Third-part y licenses A ES rijndael-alg-f st.c @ver sion 3 .0 (December 2000) Optimised ANS I C code for the R ijndael c ipher (now AE S) @author V incent Rijmen <v incent.r ijmen@esat .kuleu ven .ac.be> @author Antoon Bo sselaers <antoon .
SHA2 FIPS 18 0 - 2 SHA- 2 2 4/2 5 6/384/512 im plementation Las t update: 02/0 2/200 7 Issue date: 04/3 0/2005 Cop yr ight (C) 200 5, 200 7 Oliv ier Gay <oli vi er .
ZLIB zlib .h -- interface of the 'zlib' gener al purpose compr ession libr ar y ve rsion 1.2 .3, Jul y 18th, 200 5 Cop yr ight (C) 19 9 5- 2005 Jean-loup Gailly and Mark A dler This s oft war e is pro vided 'as-is', w ithout any e xpres s or implied war ranty .
HP Officejet 45 00 / HP Officejet 4575 / HP Of ficejet Advantage 4500 Third-part y licenses A ES rijndael-alg-f st.c @ver sion 3 .0 (December 2000) Optimised ANS I C code for the R ijndael c ipher (now AE S) @author V incent Rijmen <v incent.r ijmen@esat .
Expat Cop yr ight (c) 19 98 , 199 9 , 2000 T hai Open Source S oftwar e Center L td P ermissi on is hereb y granted , fr ee of char ge, to an y person obtaining a copy o f this softwar e and assoc iat.
OpenSSL Cop yr ight (C) 19 9 5-199 8 Eric Y oung (eay@c r ypts oft.com) All r ights r eserved . This pac kage is an S SL implementation w ritten by Er ic Y oung (eay@c r ypts oft.com). The implemen tation was w ritten so as to conf orm w ith Netscapes S SL.
THIS S OFT W ARE IS PR OVIDED B Y ERIC Y OUNG ``AS I S'' AND ANY EXPRE SS OR IMPLIED W ARRANTIE S, INCL UDING, B UT NO T LIMITED T O , THE IMPLIED W ARRANTIE S OF MERCHANT ABILITY AND FI TNE SS F OR A P ART ICUL AR PURP OSE ARE DIS CL AIMED .
THIS S OFT W ARE IS PR OVIDED B Y THE OpenS SL PR OJE CT ``AS IS'' AND ANY EXP RES SED OR IMPLIED W ARRANTIE S, INCL UDING, BUT NO T LIMITED T O , THE IMPLIED W ARRANTIE S OF MERCHANT ABILITY AND FITNE SS F OR A P AR TICULAR PURP OSE ARE DIS CL AIMED .
THIS S OFT W ARE IS PR OVIDED B Y THE OpenS SL PR OJE CT ``AS IS'' AND ANY EXP RES SED OR IMPLIED W ARRANTIE S, INCL UDING, BUT NO T LIMITED T O , THE IMPLIED W ARRANTIE S OF MERCHANT ABILITY AND FITNE SS F OR A P AR TICULAR PURP OSE ARE DIS CL AIMED .
THIS S OFT W ARE IS P RO VID ED B Y THE PR OJE CT AND CONTRIBUT ORS ``A S IS'' AND ANY EXP RE SS OR IMP LIED W ARR ANTIE S, INCL UDING , BUT NO T LIMITED T O , THE IMPLIED W ARRANTIE S OF MERCHANT ABI LITY AND FI TNES S FOR A P ART ICUL AR PURP OSE ARE DIS CLAIMED.
HP Officejet 4500 Wireless Third-part y licenses A ES rijndael-alg-f st.c @ver sion 3 .0 (December 2000) Optimised ANS I C code for the R ijndael c ipher (now AE S) @author V incent Rijmen <v incent.r ijmen@esat .kuleu ven .ac.be> @author Antoon Bo sselaers <antoon .
Expat Cop yr ight (c) 19 98 , 199 9 , 2000 T hai Open Source S oftwar e Center L td P ermissi on is hereb y granted , fr ee of char ge, to an y person obtaining a copy o f this softwar e and associ at.
OpenSSL Cop yr ight (C) 19 9 5-199 8 Eric Y oung (eay@c r ypts oft.com) All r ights r eserved . This pac kage is an S SL implementation wr it ten by Er ic Y oung (eay@c r ypts oft.com). The implementati on was w ritten so as to confor m with Netscapes S SL.
THIS S OFT W ARE IS PR OVIDED B Y ERIC Y OUNG ``AS I S'' AND ANY EXPRE SS OR IMPLIED W ARRANTIE S, INCL UDING, B UT NO T LIMITED T O , THE IMPLIED W ARRANTIE S OF MERCHANT ABILITY AND FI TNE SS F OR A P ART ICUL AR PURP OSE ARE DIS CL AIMED .
THIS S OFT W ARE IS PR OVIDED B Y THE OpenS SL PR OJE CT ``AS IS'' AND ANY EXP RES SED OR IMPLIED W ARRANTIE S, INCL UDING, BUT NO T LIMITED T O , THE IMPLIED W ARRANTIE S OF MERCHANT ABILITY AND FITNE SS F OR A P AR TICULAR PURP OSE ARE DIS CL AIMED .
THIS S OFT W ARE IS PR OVIDED B Y THE OpenS SL PR OJE CT ``AS IS'' AND ANY EXP RES SED OR IMPLIED W ARRANTIE S, INCL UDING, BUT NO T LIMITED T O , THE IMPLIED W ARRANTIE S OF MERCHANT ABILITY AND FITNE SS F OR A P AR TICULAR PURP OSE ARE DIS CL AIMED .
THIS S OFT W ARE IS P RO VID ED B Y THE PR OJE CT AND CONTRIBUT ORS ``A S IS'' AND ANY EXP RE SS OR IMP LIED W ARR ANTIE S, INCL UDING , BUT NO T LIMITED T O , THE IMPLIED W ARRANTIE S OF MERCHANT ABI LITY AND FI TNES S FOR A P ART ICUL AR PURP OSE ARE DIS CLAIMED.
B HP supplies and accessories This section provides information on HP supplies and accessories for the device. The information is subject to changes, visit the HP Web site ( www.hpshoppin g.com) for the latest updates. You may also make purchases throug h the Web site.
• The HP software on your computer: NOTE: For more information about opening and using these HP software tools, see Device management tools ◦ Solution Center (Windows) : Click Status , and then click Estimated Ink Levels . The My Cartridges tab lists the currently installed cartridges.
C Additional fax setup After completing all the steps in the gettin g star ted guide, use the instructions in this section to complete your fax setup. Keep your getting started guide for later use.
Portugal Russia Saudi Arabia Singapore Spain Taiwan Thailand USA Venezuela Vietnam If you are unsure which kind of telephone syste m y ou have (serial or parallel), check with your telephone company.
• Answering machine: An answering machine that answ ers voice calls at the same phone number you use for fax calls on the device. • Voice mail service: A voice mail subscripti on through your telephone company at the same number you use for fax calls on the device.
Other equipment or service s sharing your fax line Recommended fax setup DSL PBX Distinct ive ring service Voice calls Computer dial-up modem Answer ing machine Voice mail service C ase J: Shared voic.
3. (Optional) Change the Rings to Answer setting to the lowest setting (tw o rings). 4. Run a fax test. When the phone rings, the device answers automatica lly after the number of rings you set in the Rings to Answer setting. The device be gins emitting fax reception tones to the sending fax machine and receives the fax.
3. Connect an additional phone cord from the DS L filter to the telephone wall ja ck. 4. Run a fax test. If you encounter problems setting up the device with optional equipme nt, contact your local service provider or vendor for further a ssistance.
1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the 1-LINE port You might need to connect the supplied phone cord to the adapter provided for your country/region. To set up the device with a distinctive ring service 1.
1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the 1-LINE port You might need to connect the supplied phon e cord to the adapter provided for your country/regio n. 3 Telephone (optional) To set up the dev ice with a shared voice/fax line 1.
Back view of the device 1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the "1-LINE" port You might need to connect the supplied phone cord to the adapter provided for your country/region. To set up the device with voice mail 1.
Set up the de vice with a comp uter dial-up modem If you are using the same phone line for sending fa xes and for a computer dial-up modem, follow these directions for setting up the device.
Set up the device with a computer D SL/ADSL modem If you have a DSL line and u se that phone line to se nd faxes, follow these instructions to set up your fax. 1 Telephone wall jack 2 Parallel sp litter 3 DSL/ADSL filter Connect one end of the phone jack that was supplied with the device to connect to the 1-LINE port on the back of the device .
4. Connect the DSL modem to the parallel splitter. 5. Connect the parallel splitter to the wall jack. 6. Run a fax test. When the phone rings, the device autom atically answers after the nu m ber of rings you set in the Rings to Answer setting. The device begins em itting fax receptio n tones to the sendin g fax machine and receives the fax.
1 Telephone wall jack 2 Use the phone cord supplied in the box w ith the device to connect to the 1- LINE port. You might need to connect the supplied p hone cord to the adapter p rovided for your country/region. 3 Computer with modem 4 Telephone 1. Remove the white plug from the port labeled 2-EXT on the back of the product.
Shared voice/fax wi th computer DSL/ADSL modem Use these instructions if your computer h as a DSL/ADSL modem 1 Telephone wall jack 2 Parallel splitter 3 DSL/ADSL filter 4 Phone cord supplied with the device You might need to connect the supplied phon e cord to the adapter provided for your country/regio n.
To set up the device with a computer DSL/ADSL modem 1. Obtain a DSL filter from your DSL provider. NOTE: Phones in other parts of the home/office sharing the same phone number with DSL service will need to be connected to additional DS L filters, otherwise you will experience noise when making voice calls.
3 Answering machine 4 Telephone (optional) To set up the dev ice with a shared voice/fax line with answering machine 1. Remove the white plug from the port l abeled 2-EXT on the back of the device. 2. Unplug your answ ering machine from the telephone wall jack, and connect it to the port labeled 2-EXT on the back of the de vice.
Shared voice/fax li ne with computer dial-u p modem and answering mach ine There are two different ways to set u p the product with your co mputer based on the number of phone ports on your computer.
1. Remove the white plug from the port labeled 2-EXT on the back of the product. 2. Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone wall jack. Disconnect th e cor d from the telephone wall jack and plug it into the port labeled 2-EXT on the back of the product.
Shared voice/fax li ne with computer DSL/ ADSL modem and answeri ng machine 1 Telephone wall jack 2 Parallel splitter 3 DSL/ADSL filter 4 Phone cord provided with the device connected to the 1-LINE port on the back of the device You might need to connect the supplied phon e cord to the adapter provided for your country/region.
To set up the dev ice with a computer DSL/ADSL modem 1. Obtain a DSL/ADSL filter from your DSL/ADSL provider. NOTE: Phones in other parts of the h ome/office sharing the same phone number with DSL/ ADSL service will need to be connected to additional DSL/ADSL filters, other wise you will experience noise when making voice calls.
Since your computer dial-up modem shares t he phone line with the device, you cannot use both your modem and the device simultaneously. For exam ple, you cannot use the device for faxing if you are using your computer dial-up modem to se nd an e-mail or access the Internet.
4. Using the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then connect the other end to the port labele d 1-LINE on the back of the de vice. NOTE: You might need to connect the supplied pho ne cord to the adapter provided for your country/region.
Test fax setup You can test your fax setup to check the status of the device and to make sure it is set up properly for faxing. Perform this test after you have complete d setting up the d evice for faxing.
D Network setup (some models only) You can manage network settings for the device thro ugh the device control panel as described in the next section. Additional advance d settings are availabl e in the embedded We b server, a configuration and status tool you access fr om your Web br owser using an existing netwo rk connection to the device.
This section contains the following topics: • Set link speed • To View IP settings • To Change IP settings Set link spee d You can change the speed at which data is tr ansmitted over the network. The default is Automatic . 1. Press the Setup button.
Set up the device for wireless comm unication (so me models only) You may set up the device for wireless comm unication usin g one of the following ways: Setup met hod Infrastructure wireless communic.
There are two communication mode options: • Ad hoc: On an ad hoc network, the device is se t to ad hoc communication mode and communicates directly with other wire less devices without the use of a WAP. All devices on the ad hoc network must: ◦ Be 802.
NOTE: If you cannot find the network name (SSID) and WPA key or WEP passphrase, contact your network administrator or the person who se t up the wireless ne twork.. To set up wireless com munication using the installe r (Windows) NOTE: For this method, you will need to have a wireless network s et up and running.
To turn off wir eless communication • Device control panel: Press Setup , then select Wireless , the n select Wireless ON/OFF , and then select either On or Off . • Press the wireless button on the front of the device. To print a wireless test page Print the wireless test page for information ab out t he device's wireless conne ction.
Guidelines for ensuring wirele ss network se curity This section contains the following topics: • To add hardware addresse s to a WAP • Other guidelines To add hardware a ddresses to a WAP MAC fil.
not simply delete the device application files from y our computer. Make sure to remove them properly using the uninstall utility provided when you inst alled the software that came with th e device. There are three methods to uninstall the so ftware on a Windows computer, and one method to uninstall on a Macintosh computer.
4. Restart your compu ter. NOTE: It is important that you disconnect the device before restarting your computer. Do not connect the device to your computer until after you have reinstalled the software . 5. Start the Setup program for the device again.
E Device management tools This section contains the following topics: • Toolbox (Windows) • Use the HP Solution Center (Windows) • HP Utility (Mac OS X) • Embedded Web server (some models only) Toolbox (Windows) The Toolbox provides mainte nance information abo ut the device.
NOTE: On a Macintosh computer, the features available in the HP Utility vary depending on the selected device. Ink level warnings and indicators provide es timates for planning purposes only. Wh en you receive an ink alert message, consider having a replacem ent cartridge available to avoid possible printing delays.
You can open the embedded Web serv er by using these methods: • Web browser: In a supported Web browser on yo ur computer, type the IP address or hostname that has been assigned to the device. For example, if the IP address is 123.123.123.123, type the following addr ess into the Web browser: http://123.
F Errors (Windows) This list represents some of the errors you mi ght see on yo ur computer screen (Windows) and how to fix the errors. • Fax Memory Full • Device Disconnected • Ink Alert • Ca.
Ink level warnings and indicators provid e estima tes for planning purposes only. When you receive a low-ink warning message, consider havin g a r eplacement cartridge available to avo id possible printing delays. You do not need to replace th e ink cartridges u ntil print quality becomes unacceptable.
3. Wait until the print carriage is idle and silent , and then lightly press down on the ink cartridge to release it. 4. Pull the ink cartridge toward you, out of its slot. CAUTION: Do not touch the copper-colore d contacts or ink nozzles. Doing so can result in clogs, ink failure, and bad electrical conn ections.
Solution 2: Turn the produ ct off and on Turn off the product, and then turn it on again. If the problem persists, try the ne xt solution. Solution 3: Cl ean the electrical contac ts Clean the electrical contacts on the ink cartridge. For more information, see Clean the ink cartridge contacts.
Before you try to clear the jam, check the following: • Make sure that you have loaded pap er that meets specifications and that is not wrinkled, folded, or damaged. For more information, see Me dia specifications. • Make sure that the product is clean.
Usually, you can resolve such problems by completing the following steps: 1. Press the (Power) button to turn off the product. 2. Unplug the power cord, and then plug in the po wer cord again.
Index Symbols/Numerics (ADF) automatic document feeder clean 22 feeding problems, troubleshoot 22 A accessibility 3, 9 accessories Printer Status Report 123 Self-Test Report 124 warranty 129 acoustic .
default settings copy 37 deleting faxes from memory 45 device control panel locating 10 network settings 197 scan from 34 send faxes 39 dial tone test, failure 103 dial type, setting 53 dial-up modem .
test setup 196 troubleshoot 99 voice mail, set up (parallel phone systems) 181 wall jack test, failed 100 Fax B&W function indicator 13 Fax Color function indicator 13 Fax to Mac activate 49 modif.
shared with fax and voice line (parallel phone systems) 185 shared with fax and voice mail (parallel phone systems) 193 monitor dialing 40, 42 multi-feeds, troubleshoot 92 N network port address 112 n.
redial options, setting 53 reduce fax 47 regulatory information 140, 145 regulatory model number 147 replace ink cartridges 61 report wireless test 202 reports confirmation, fax 55 error, fax 56 fax t.
T technical information copy specifications 137 fax specifications 138 scan specifications 139 telephone line, answer ring patter n 52 telephone wall jack, fax 100 telephone, fax from receive 43 send .
two-sided 33 uninstall software 204 wireless communication advanced wireless troubleshooting 113 basic wireless troubleshooting 112 Ethernet setup 201 radio, turn off 197 reducing interference 203 reg.
222.
.
www.hp.com/support 20 1 0 © Hewlett-Packard Development Company, L.P..
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté HP (Hewlett-Packard) 4500 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du HP (Hewlett-Packard) 4500 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation HP (Hewlett-Packard) 4500, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le HP (Hewlett-Packard) 4500 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le HP (Hewlett-Packard) 4500, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du HP (Hewlett-Packard) 4500.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le HP (Hewlett-Packard) 4500. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei HP (Hewlett-Packard) 4500 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
