Manuel d'utilisation / d'entretien du produit 4250 du fabricant HP (Hewlett-Packard)
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HP Print Server Appliance 4250 User's Guide Click a title to view a topic. Home General Information Product Overview Product Specifications Setting the Date and Time Initial Set Up Getting Starte.
HP Print Server Appliance Documentation for Firmware Version 2.5.x © 1999-2004 Hewlett-Packard Company.
Product Overview Links within this page: Product Introduction Operation and Management Product Description Compatibility with HP Print Servers Compatibility with Other (Non-HP) Print Servers Product U.
administrators to easily authorize or restrict print administration and services to specific groups or users by using their existing user name and password of the NT 4.0 domain. An NT domain is a logical grouping of network servers and other computers that share a common security and user account for each user.
● Microsoft Windows NT ● Microsoft Windows ME ● Microsoft Windows XP ● UNIX Following are some main features of the PSA: ● Off-loads spooling from a UNIX or Windows NT server ● Easy instal.
This feature is enabled by default and can be disabled by unchecking this box. Each time an image is retrieved, it is logged like any other visit to HP's website. In addition, each request includes the serial number of the requesting unit. HP uses this to provide support information relative to the specific unit.
Product Specifications Links within this page: Model Number System Requirements Language Options and Power Cord Requirements Supported Clients Supported Printers Supported Web Browsers What Ships in t.
System Requirements The computer printing to the PSA must be running TCP/IP and have Microsoft Windows 95, 98, NT, 2000, ME, XP, or other operating systems running LPD. Language Options and Power Cord Requirements The following localization options are available for the power cord.
Australia New Zealand ABG 8120-6810 Hong Kong SAR AB5 8120-0550 Supported Clients Clients are networked PCs that submit print jobs to the PSA. The PSA can accept print jobs from the following clients: ● Windows 95 ● Windows 98 ● Windows NT 4.
The PSA has a front panel password to prevent unauthorized front panel configuration. It also has a web administrator name and password, which are required to configure the device or manage printers (the default user name is admin and the default password is admin).
Minimum Spooling Capacity 7 Gigabytes Electrical Specifications Attribute Specification Power requirements 120/240 VAC at 50/60 Hz Power consumption 100-127 V ~ 1000mA 200-240 V ~ 750mA Power connecti.
Web Interface for the PSA Links within this page: Supported Web Browsers Accessing the Web Interface Menu Overview Page Changing the Date and Time The PSA contains a web server. The web server allows administrators to manage the configuration of the PSA, review the status of the device, and view print jobs from your web browser.
Menu The menu is always displayed on the left side of the displayed page in the web interface. Click on any of the following topics listed on the menu for more information: Print Services Overview Pri.
Print Server Name Name as typed in the Print Server Appliance Name field on the Microsoft Network Settings page (in the web interface under Networking ). Appliance Status Status of this PSA. If a backup, restore, or upgrade is in process, shows the current state of that operation.
Changing the Date and Time Use the Date and Time Settings page to set the date and time of the PSA. Field Name Description Day Type the day of the month numerically (for example: "01" or "20"). Month Type the month (for example: "01", "02", and so on).
Links to related pages: System Messages for Date and Time.
Getting Started Links within this document: What Ships in the Box Steps for Installation and Configuration Hardware Installation Links to related documents: Troubleshooting the Appliance What Ships in the Box The following items ship with PSA.
2. Attach its rubber feet for desktop, rack shelf, or under-printer installation. For rackmount installation, click here . 3. Connect the cables and components . 4. Configure the IP settings using the front panel (for the first time). The IP address can be changed through the web interface if desired.
Installing Printers on Clients Links within this document: Installing Printers on Microsoft Clients (the Microsoft Point and Print feature) Bypassing Point and Print Configuring Printing for UNIX Clie.
1. On the client workstation, click Start-->Settings-->Printers . 2. Double-click the Add Printer icon. 3. Select the Network print server radio button. 4. Select the PSA and printer from the list box. Or, type the Universal Naming Convention (UNC) path (for example: "spooler1printer1").
<psa_name><printer_name> (where "psa_name" is the name of the PSA and "printer_name" is the name of the printer) 6. On the screen showing printer manufacturers and printers, select a printer driver and then click Next .
command line for printing. Following is an example of configuring print queues for BSD-like systems (for example, Linux): 1. Edit the /etc/printcap file to include the following entries: printer_name:.
1. At the UNIX prompt type: lp -d printername file_name or on a BSD-like system: lpr -P printername file_name where printername is the name of the printer as added to the appliance, and file_name is the file to be printed.
Front Panel Links to related pages: Troubleshooting the PSA The following activities can be performed from the front panel: Start Up or Shut Down the PSA Configure the IP Address for the PSA Configure.
Power LED ON when power is supplied to the PSA and it is turned on . Network Activity LED LIT when there is a connection between the PSA and other network devices. BLINKS when there is network activity between the PSA and other network devices. Disk Activity LED ON when there is disk activity on the PSA.
Cancel changes or end an operation. Direction Buttons Up. Press this button to return to the previous menu item or step of a procedure. If Enter hasn't been pressed, changes will not be applied. Down. Press this button to advance to the next menu item or step of a procedure.
Microsoft Network Settings page ). If the name is not typed in the web interface, the default name, based on the device's MAC address, is displayed. The second line of the display shows date, time, IP address, and firmware version in a repeating sequence.
If Manual : Use the number buttons on the front panel of the PSA to enter the IP address. Then press . If DHCP : Press to continue. If Manual : Use the number buttons on the front panel of the PSA to enter the subnet mask. Press . If DHCP : Press to continue.
To begin configuring the link speed and duplex mode for the PSA, press once. Press to skip the IP configuration and to go to the Link Speed and Duplex Mode configuration. Press . Select the link mode by pressing or to toggle between Manual and Auto Detect .
There are two types of passwords that can be set for the PSA: a front panel password (one per PSA) and an administrator password (can be multiple accounts, but there must be at least one), which enables access to the web interface to manage the PSA. The front panel password is discussed in this section.
Hardware Installation Links within this document: Desktop/Rack Shelf/Under-Printer Installation Rackmount Installation Cable Connections Troubleshooting the Appliance Links to related documents: Troubleshooting the Appliance This document explains how to connect the components of the appliance.
Note: The rackmount installation should be performed by an experienced individual, using appropriate tools, and exercising appropriate safety precautions. Use the following procedure to perform the rackmount installation: 1. Attach the rackmount brackets to the sides of the appliance.
6. Turn on the appliance by pressing the Power button on the front panel. For initial installation, the IP address for the appliance can now be configured. Refer back to the Getting Started procedures , or refer directly to information about configuring IP addresses .
TCP/IP and DNS Settings Links within this page: TCP/IP and DNS Settings Configuring the PSA Using the Web Interface Links to related pages: Related System Messages Troubleshooting the PSA TCP/IP and DNS Settings The TCP/IP and DNS Settings page is accessible under Networking on the menu in the web interface.
screen to change Field Name Description Obtain an IP address automatically using DHCP Select this option for the PSA to be automatically configured using Dynamic Host Configuration Protocol (DHCP). Ensure that a valid DHCP server and address leases are available.
Default Gateway Enter the IP address of the default gateway used to access other networks or subnets. This enables the PSA to communicate with devices (such as printers and PCs) on different subnets.
Microsoft Network Settings Links within this page: Microsoft Network Settings Page Microsoft Domain Authentication Features Adding the PSA to a Domain Enabling and Disabling Microsoft Domain Authentic.
Print Server Appliance Name Type a name for the PSA. The PSA name will be displayed: ● In the Network Neighborhood and in My Network Places on each client workstation. Both are visible from Microsoft Windows Explorer. ● On the Overview page in the web interface for the PSA.
Specified Domain Controllers List of specified domain controllers to use for user name and password validation. The PSA will try to communicate with the first domain controller in the list. If the PSA cannot communicate with the first one, it will then try the second domain controller in the list, and so forth.
To complete the Microsoft Network Settings page, follow these steps: 1. At a workstation, access the web browser and type the IP address for the PSA. 2. Log on to the PSA as an administrator . (The default user name is "admin" and the default password is "admin".
A domain is a logical grouping of network servers and other computers that share a common security and user account for each user. Users log on to the domain, not to individual servers in the domain.
With Domain authentication disabled, local administrator accounts must be used to manage the PSA and access the web interface because all domain administrator accounts will be disabled by this action as well.
LPD Links within this page: LPD Printing Configuring LPD Printing Links to related pages: System Messages for LPD Printing Troubleshooting the PSA Configuring Printing for UNIX Clients This feature en.
On the LPD Settings page, the administrator can enable or disable LPD printing. LPD Settings Page Field Name Description Disable LPD printing Disables LPD printing and print job management from any and all hosts. Enable LPD printing from ALL hosts Enables LPD printing and print job management from any and all hosts (default).
Configuring LPD Printing To enable or disable LPD printing, follow these steps: 1. In the web interface, click LPD Printing (on the menu under Networking ).
SNMP Settings Links within this page: SNMP and the PSA SNMP Traps SNMPv3 Configuring SNMP Settings Links to related pages: Related System Messages Troubleshooting the PSA SNMP and the PSA The SNMP age.
SNMP Settings Page Field Name Description Enable SNMPv3 Select this to enable SNMPv3. User account information will be saved and restored during a firmware upgrade . User Name User name must be between 2 and 32 characters long. Authentication Key Must be 32 characters long.
1. At a workstation, access the web browser and type the IP address for the PSA. 2. Log on to the PSA as an administrator . (The default user name is "admin" and the default password is "admin".) 3. Under Networking on the menu, select SNMP .
#3: logCriticalCategory administrative(3) #4: logCriticalID 110 #5: logCriticalMessageNumeric NULL #6: logCriticalMessageString Critically high disk utilization - disk utilization is at 90-100% of capacity. SNMPv3 The SNMPv3 RFCs do not specify a mechanism for creating the initial SNMPv3 account.
Initial Account Creation Through the PSA's Web Interface Using the PSA's web interface, users can create an SNMPv3 account by supplying a user name, an authentication key, and a privacy key. The PSA will except either a localized or non-localized key, but not a password.
1. Start the application KeyChange.exe that is supplied on the CD shipped with the PSA. 2. Create the Authentication Key: a. In New Passphrase , type the password. Use the engine ID you wish to communicate with (on the SNMP Settings page in the web interface under Networking ).
Print Shares Links within this page: Print Shares Option Adding a Print Share Deleting a Print Share Viewing and Managing Print Jobs Print Share Properties Print Share Security Printer Drivers Printer.
Field Names Description Share Name Name of the print share as typed in the Print Share Name field on the Add Print Share page in the web interface. This name is displayed in Network Neighborhood or in My Network Places as an available print share configured on the PSA.
Delete (Print Share) To delete a print share from the PSA, follow these steps: 1. Find the print share to delete from the PSA and click on that same line. 2. The message, "Are you sure you want to delete the print share and all of its print jobs?" is displayed.
Note: When upgrading to 2.5.x, drivers that were installed prior to the upgrade will be available. HP Business Inkjet Printers HP Business Inkjet 2280 series printers HP Business Inkjet 3000 series pr.
While there is no fixed limit on the number of printers that can be attached to the PSA, many factors impact performance in your environment and create an effective limit for your environment and use model.
of "LP" (and not "lp") while other manufacturer of print servers or systems administrators may choose different names. ) ❍ Add Print Share (Step 2 of 3) : Type the print share name and description.
Hide this print share in Network Neighborhood and My Network Places Select this option to hide this print share's name in Network Neighborhood or in My Network Places for clients. (This does not prevent the print share from being used, just from being displayed in Network Neighborhood or in My Network Places.
Client Side Rendering Do not select this option unless you are having problems with your W2K drivers working properly. Symptoms include trouble with: ■ N-up (printing multiple pages in a reduced for.
. A security warning is displayed. Click Yes to continue and then follow the steps to add the printer driver and associate it with the print share just added. Note: After the PSA has been configured and drivers have been associated with print shares, the configuration should be backed up .
To manage print jobs for a print share, follow these steps: 1. Select Print Shares (in the web interface under Print Services ). The Print Share List page is displayed. 2. Find the appropriate print share and click in the Jobs column for that print share.
Print Share Description (optional) Description of the print share. Hide this print share in Network Neighborhood or My Network Places Select this to hide this print share's name in Network Neighborhood or in My Network Places for clients.
To make any changes to this page, follow these steps. 1. Select Print Share (in the web interface under Print Services ). 2. Click for the print share. 3. If desired, make any changes to the print share's properties. 4. If desired, click to print a test page.
Client Printer Driver Displays all printer drivers added to the PSA, and highlights the driver currently associated with the specified print share. To change the driver for the print share, highlight a different driver and click . Client Side Rendering Do not select this option unless you are having problems with your W2K drivers working properly.
Print Share Security Page Field Name Description Type account name Type the account name in the format DomainAccountname . Select accounts from This drop-down list contains names of the primary domain and all trusted domains. Select one from which to select accounts.
Printer Driver Management Links within this page: Driver Name Mismatch Security Warning When Adding New Drivers Links to related pages: System Messages for Driver Management Printer drivers are factory-installed , or they might already be loaded from a previously-added printer.
● Windows NT drivers show up as Windows NT drivers. ● Windows XP drivers show up as Windows NT or Windows 2000 drivers. Note: Having Windows 2000/XP versions and NT versions of drivers with the same names installed on a PSA can result in the loss of printer settings and functionality (e.
If the driver persistently fails to initialize then the printer created can still be used, but when clients connect to that printer they will be prompted to install the driver files for that driver locally.
1. To access the Driver Management page, select Driver Management (in the web interface under Print Services ). 2. Select the operating system for the driver(s) to be viewed or deleted (or select All Operating Systems ). The corresponding drivers are displayed in the Printer Drivers list box.
PSA. Note: After the PSA has been configured and drivers have been associated with printers, the configuration should be backed up . Adding a New Printer Driver To add a driver to the PSA, click on the Driver Management page . The New Printer Driver (Step 1 of 3) page is displayed.
● New Printer Driver page (Step 2 of 3): New Printer Driver (Step 2 of 3) Field Name Description Drivers Highlight the driver to install and click . Note: An XP, 2K, or NT driver must be added before a 9x driver can be added.
● New Printer Driver page (Step 3 of 3): New Printer Driver (Step 3 of 3) Field Name Description Install a driver Select additional printer drivers to install. Additional printer drivers can be installed for the client OS or any previous version of the OS.
If no duplicate drivers were found during installation, the Installing Printer Drivers page is displayed. If, during installation, a duplicate driver has been found, you can either replace or keep the existing one.
After the final status is displayed, click OK . Driver Name Mismatch When installing drivers for multiple operating systems, it is possible that the driver names do not match.
.
Configuring the Administrator Account Links within this page: Administrator Accounts Local Administrator Accounts Adding a Local Administrator Account Deleting a Local Administrator Account Changing t.
1. Log on to the web interface. (The default is "admin" for the user name and "admin" for the password.) 2. On the menu under Security , click Administrators . The Administrators page is displayed: Administrators Page Page Field Names Description Local Administrators Lists all local administrator accounts added to the PSA.
Password Type the password. The password is case-sensitive and can contain up to 14 alphanumeric characters and/or the following special characters: ~ ` ! $ % ^ ( ) - _ { } . Note: The PSA will accept a null or blank password. Confirm Password Type the password again to confirm it (if there is a password).
Deleting a Local Administrator Account Administrator accounts can be deleted from the PSA, but there always must be at least one administrator account remaining on the PSA. Follow these steps to delete an administrator account: 1. Log on to the web interface.
Confirm Password Type the password again to confirm it (if there is a password). Then click to add this administrator to the PSA. Domain Administrator Accounts If Domain Authentication is enabled on the Microsoft Network Settings page , administrators can be identified by their Microsoft domain account.
1. Log on to the web interface. 2. On the menu under Security , click Administrators . The Administrators page is displayed. 3. Click under the list of domain administrators. The Administrator-Add Domain Accounts page is displayed. 4. Complete the fields as described below.
Note: If the Domain Controller is not available, administrators can use their local account . When browsing for domain accounts from the Select Account(s) from list of domains, the PSA may ask for a user name and password.
If an administrator uses a browser other than Internet Explorer, SSO will not be supported; the browser will communicate with the PSA through Basic security and all security information will be passed to the PSA in cleartext.
SSL Links within this page: SSL Certificates SSL Certificate Page Viewing the SSL Certificate Requesting a New Certificate Self-Signed Certificate Installing a Certificate from a Certificate Authority.
Field Names Description Installed Certificate Type Type of certificate installed (self-signed or CA signed). New Certificate Status Status of the certificate (installed or pending). Encryption strength Low, Medium, or High. Encrypt all web communication Select this to redirect all communication through a secure port (HTTPS).
3. Under Security on the menu, select SSL Certificate . (See the description of the fields above for more information.) 4. Click on the Encryption strength drop-down list and select the cipher value for the certificate ( Low (default), Medium , or High ).
Requesting a New Certificate The New Certificate page is displayed after is clicked on the SSL Certificate page. There are two options for a new certificate: ● Create a self-signed Certificate . ● Request a signed certificate from a Certificate Authority .
Creating a Self-Signed Certificate To create a new self-signed certificate, select the radio button for this option on the New Certificate page and click . The Self-Signed Certificate page is displayed. Self-Signed Certificate Page Field Names Description Common Name Fully qualified domain name or IP Address of the PSA.
To create a new self-signed certificate, follow these steps: 1. At a workstation, access the web browser and type the IP address for the PSA. 2. Log on to the PSA as an administrator . (The default user name is "admin" and the default password is "admin".
Common Name Fully qualified domain name or IP Address of the PSA. Used to identify the device HPX595. rose.hp.com. Organization Full legal name of your company. Organizational Unit Specific department or division within your organization. Locality (City) City in which your organization is physically located.
6. Complete the fields on the Request Signed Certificate page ( as described above ). 7. Click . The Certificate Request in PEM Encoding page is displayed.
5. Cut and paste the text from the signed certificate into the text box displayed. 6. Click . The web interface will restart and the new certificate will be valid.
Backing Up, Restoring, Reseting, Rebooting, and Upgrading the PSA Links within this page: Backing Up Network Settings and Printer Information Restoring Network Settings and Printer Information (Using .
Now that there is a backup file for the PSA, settings can be restored if required (see the next section). Note: If the PSA is joined to a domain, the domain password for the domain controller is included in the backup file.
3. Turn on the PSA again by pressing the Power button. 4. During the restart sequence, when the front panel display reads Configuring , press . The following message is displayed: 5. Press to reset the PSA to its factory defaults. Press to cancel the restart process and retain all current configuration information.
Drivers for that print share. In the drop-down list, select any other driver and click . Then, select the original driver and click again. Use the following procedure to install an upgrade: 1. Download the firmware image (*.hp) from the HP support website and save it on a local hard drive or CD (http://www.
System Summary Links to related pages: Troubleshooting the PSA Viewing and Printing the System Summary Page From the Web Interface This page explains how to view and print the PSA System Summary from the web interface. PSA settings are shown on the System Summary page.
Current Firmware Revision Current version of firmware running on this PSA. Base (Factory) Firmware Revision Version of firmware that the PSA would be rolled back to if it was reset to factory defaults . Patches Applied Lists any patches that have been applied to the PSA.
Primary Domain Name Server (DNS) Address IP address of the primary DNS server. Secondary Domain Name Server (DNS) Address IP address of the secondary DNS server. DNS Domain Name Name of the IP domain to which this PSA belongs. Auto-negotiate Network link mode (enabled or disabled), speed (10T or 100T), and duplex (full or half).
SNMPv1/v2 Read and Write access Allows SNMPv1/v2 read and write access. SNMPv1/v2 Read-only access Allows SNMPv1/v2 read-only access. SNMPv3 Enables and disables SNMPv3 access. SNMPv3 User Name SNMPv3 account name. SNMPv3 Authentication Key Authentication Key for SNMPv3 account.
Parameter Description Installed Certificate Type of certificate installed (Self-Signed or CA signed). New Certificate Status Status of certificate (Installed or Pending). Common Name Fully qualified domain name or IP Address of the PSA. Used to identify the device HPX595.
● The first line lists the printer name, the IP address or hostname, the remote queue name, drivers the share will point and print, any printer properties (for example: Paused , Print Banner , or Hide ), and any share description text. Note: The suffix "CSR" means that driver is capable of client side rendering.
Diagnostic Report Links to related pages: Administrator Visible Logs System Summary Troubleshooting the PSA Viewing and Printing the Diagnostic Report from the Web Interface This page explains how to view and print the Diagnostic Report for the PSA from the web interface.
System The values in the section are updated every minute. Parameter Description System Load (past 15 minutes): This metric ranges from 0% to 100% and shows how heavily the PSA has been used in the past 15 minutes. If the System Load often displays over 80%, the PSA is overloaded and some of the printers should be migrated to another PSA.
Connection Status Valid statuses are ● Connected ● Cannot be contacted : The WINS server cannot be found. It does not respond to a network query or ping. ● No entry : The WINS server automatically adds an entry for the PSA onto the WINS server. If there is no entry for the PSA on the WINS server, the WINS server is not functioning properly.
Printer Status The values in this section are updated each time status is gathered. Parameter Description Share Name Share name for the printer. Printer Address The printer address will be in the form.
Total Packets Received Total number of network packets this unit has received since the last reboot. Total Packets Transmitted Total number of network packets this unit has transmitted since the last reboot. Bad Packets Received Total number of improperly formatted network packets received since the last reboot.
Event Log Links within this document: Event Log Page Buttons on the Event Log Page Fields on the Event Log Page Event Log Filters Links to related documents: Event Log Messages The Event Log is accessible through the web interface under General. It contains information about the appliance to facilitate troubleshooting and maintenance at your site.
Buttons on the Event Log Page Button Name Description Displays the Event Log Filters page where filters can be selected, based on the message level and type. Only those events with the Level(s) and/or Type(s) selected will be included on the Event Log page.
Deletes all entries from the Event Log. A confirmation message is displayed. After the log is cleared, a new entry is displayed in the log with the date and time the log was cleared and the name of the administrator who cleared it.
Message Text message that describes the event. Event Log Filters Event Log filters are used to sort messages automatically so that only those messages of a certain type and/or level are displayed. Click to display the Event Log Filters page: The following filters can be selected for events.
● NET (Networking) - displays all Networking-related messages ● ADM (Administrative) - displays all Administrative-related messages.
Initiated standard shutdown (102) Level: Informational Category: Administrative Description: The PSA was shut down safely. This is generally done by using the power button on the front panel or through Restart (in the web interface under Maintenance ).
Running on UPS battery due to power failure (105) Level: Informational Category: Administrative Description: A power failure occurred and the PSA began relying on the Uninterruptable Power Supply (UPS) battery for its power.
Shutdown cancelled. Normal power restored (108) Level: Informational Category: Administrative Description: Normal power has been restored to the PSA, so the PSA is no longer reliant on the UPS (Uninterruptable Power Supply) battery backup. Additionally, the shutdown that was planned for the PSA due to the power disruption has been cancelled.
Description: The spool partition on the PSA is at 90-100% of capacity. This may be due to one of the following conditions: ● one or more printers are not online ● connectivity to one or more print.
Description: The DNS domain name provided by DHCP was longer than the maximum number of characters allowed or it included invalid characters. As a result, the DNS domain name provided on the TCP/IP and DNS Settings page is being used. If no DNS domain name has been provided, the default value is used.
Level: Critical Error Category: Security Description: The PSA was unable to communicate with a Primary Domain Controller (PDC) or a Backup Domain Controller (BDC) (if one is set up) to verify the user's name and password.
● Retype the user name and password combination. ● If the user machine was not in the same domain as the PSA or was not in a trusted domain, the user should type domainuser name and password for correct authentication. ● Verify that the user account exists.
● network problems (cable malfunction, hub, or router problems) ● not on the network ● the IP address or host name specified is not a domain controller ● power is disconnected or interrupted Action: ● Retype the WINS server address in the xxx.
Controller, the PSA will not be able to authenticate users. Permission denied- user not allowed to delete, pause, or resume print job (213) Level: Error Category: Security Description: The user did not have proper access rights to delete, pause, or resume print jobs.
● network problems (cable malfunction, hub, or router problems) ● not on the network ● the IP address or host name specified is not a domain controller ● power is disconnected or interrupted Action: ● Retype the DNS server address in the xxx.
Properly configured WINS servers are essential for the proper operation of the PSA. If the PSA cannot reach the WINS servers, users on other subnets (on the other side of a router) will not be able to see the PSA in Network Neighborhood.
operational. Authentication failed (217) Level: Error Category: Security Description: The user attempted to access the PSA, but the request was denied because the user identity was not confirmed or user was not authorized to use the PSA.
Authorization failed - domain account (219) Level: Error Category: Security Description: The user attempted to access the PSA, but the request was denied because the user identity was not confirmed or the user was not authorized to use the PSA.
Cannot communicate with the printer (300) Level: Error Category: Networking Description: Communications between the PSA and the printer were interrupted while the PSA was sending a print job to the printer. This could be due to a potential printer problem.
with no spaces are allowed. Dashes ( - ) and periods ( . ) are also accepted. ● Verify that the domain controllers, WINS servers, and printers have valid DNS entries.
● Check to make sure the printer is plugged in, is turned on, and is online. ● Check the status of network components in the print path. This includes whether components are in-service and powered up. ● Check the configuration of network components in the print path.
● paper jam ● printer is off-line ● service required for the printer Action: Fix the identified problem at the printer. Changed IP address (400) Level: Informational Category: Administrative Des.
web interface under Print Services ). Changed printer IP address (403) Level: Informational Category: Administrative Description: The IP address for the printer has been changed successfully on the printer's Properties page (in the web interface under Print Services-->Print Shares-- > Properties ).
Level: Informational Category: Administrative Description: The event log file has been cleared successfully on the Event Log page (in the web interface under Maintenance ).
Deleted administrator account (410) Level: Informational Category: Administrative Description: The administrator account was removed from the PSA successfully using the remove feature in Administrators (in the web interface under Security ).
Category: Administrative Description: NT domain authentication has been enabled on the Microsoft Network Settings page (in the web interface under Networking ).
Enabled LPD printing for specified hosts (417) Level: Informational Category: Administrative Description: LPD printing has been enabled for selected hosts on the LPD Settings page (in the web interface under Networking ).
Networking ), creation of a machine account failed. This means that Microsoft networking will not work until a machine account has been created. This could be due to any of the following reasons. ● The user name and password combination was not valid.
Microsoft Network Settings page (in the web interface under Networking ). Changed time (423) Level: Informational Category: Administrative Description: The time was changed successfully on the Date and Time page (in the web interface under Networking ).
Level: Informational Category: Administrative Description: The level of SSL encryption used for encrypting the http data has been changed successfully. Installed self-signed certificate (427) Level: Informational Category: Administrative Description: A new self-signed certificate (signed by the PSA) has been created and is now on the PSA.
been installed on the PSA. The new certificate will be used for future connections. Failed to install certificate from a certificate signing authority - the certificate credentials do not match the pe.
Enabled SNMP v3 (433) Level: Informational Category: Administrative Description: An SNMPv3 account has been created and installed on the PSA. Disabled SNMP v3 (434) Level: Informational Category: Administrative Description: All SNMPv3 accounts have been removed from the PSA.
Enabled redirection to HTTPS (437) Level: Informational Category: Administrative Description: Redirecting the http request to the secure port has been enabled.
Description: The WINS server was deleted successfully on the Microsoft Network Settings page (in the web interface under Networking ). Added DNS server (441) Level: Informational Category: Administrative Description: The DNS server was added successfully on the TCP/IP and DNS page (in the web interface under Networking ).
Category: Administrative Description: The configuration settings for the PSA have failed to back up. A backup file has not been generated. Failed to restore settings from backup file (445) Level: Informational Category: Administrative Description: The configuration settings from the backup file have not been restored.
Category: Administrative Description: The printer driver was successfully installed onto the PSA. Initialized printer driver (501) Level: Informational Category: Administrative Description: The printer driver was successfully initialized on the PSA and can now be used for point and print.
❍ the INF file cannot be found. ❍ the process was canceled by the user. ❍ insufficient memory on the PC. ❍ the driver failed to queue correctly. ❍ the path to the .inf file exceeds the 128 character maximum. ❍ the .inf file is for an operating system that is incompatible with the operating system that the user selected.
Category: Administrative Description: Drivers for older operating systems (for example, NT) can successfully work with newer operating systems (for example, XP). Consequently, new drivers are not always developed for newer operating systems if an older driver works with the operating system.
System Messages Links within this page: Add Printer and Add Driver Wizards Under Print Services: Print Shares Page Driver Management Page Under Networking: Date/Time Page TCP/IP and DNS Settings Page .
Message Explanation / Remedy driver failed to initialize In order for drivers to be deployed to client machines via point and print, the drivers must be properly initialized . If a driver has failed to initialize it will be disabled by the PSA and cannot be enabled (but it can be re-installed).
Application Error There may be another instance of the HP Add Driver Wizard running on this PC. Close down all instances of the Add Driver Wizard, then try running the Add Driver Wizard again. There may be another instance of the HP Add Driver Wizard running on this PC.
Driver does not match OS: The driver information file file_name that was specified for Windows 2000/XP is actually a driver information file for Windows NT 4.0. The specified driver has been installed, but it will appear in your driver list as a Windows NT 4.
Error: Driver does not match OS .inf_file_name is not the correct driver information file for selected_OS . It only contains driver information for OS_supported_by_.inf . The specified driver will NOT be installed. To add a driver for selected_OS , rerun this Add Driver wizard and specify the correct driver setup information file (*.
Invalid Driver Setup Information File: file_name could not be read or does not contain any printer drivers. Please specify another driver setup information file (*.inf). The .inf file specified might be corrupted or it might not be a driver setup information file.
Resource Error This Windows system is either out of memory or out of disk space. If it is out of disk space, delete some files and try again. If it is out of memory, restart the system and try again.
Unable to initialize driver for this version of firmware: This driver will be disabled for automatic driver download. Clients attaching to the printer will have to supply their own driver. In order for drivers to be deployed to client machines using point and print, the drivers must be properly initialized .
A print server appliance test page has been queued to the (queue) printer queue. Confirmation message after was pressed. Attempts to print to the printer failed. A configuration (test) page was requested but LPR was not able to print the job on the selected printer.
No toner Informational message. Off line Informational message. Online Informational message. Paper jam Informational message. Paused Informational message. printing Confirmation message. queued Confirmation message. Service required Informational message.
Are you sure you want to remove the following drivers…? One or more drivers were selected and was pressed. Confirm removal or cancel the operation. The HP LaserJet 4 printer driver is essential and cannot be deleted. The HP LaserJet 4 printer driver is a default driver and cannot be deleted.
The necessary information to set the date and time was not found. The date and/or time fields are blank. Complete both fields and click . Your date and time settings have been applied. Confirmation message. TCP/IP and DNS Settings Page Message Explanation / Remedy DNS server IP address cannot be contacted.
Message Explanation / Remedy Connected Confirmation message. Invalid administrator name: name The administrator name consists of the domainname administratorname or the adminstratorname.
This field's value is being assigned by DHCP. If you remain in DHCP mode, your changes to this field will be lost. Self-explanatory. WINS server IP address cannot be contacted. Informational. WINS server IP address has no entry for this PSA. Informational.
Invalid Port Number: port number The port number must be between 0 and 65535. System call error Reapply the last command. Administrators Page Message Explanation / Remedy Name(s) cannot be contacted. The domain controller(s) cannot be contacted. Check that you have entered the correct Domain Controller.
No password set. The domain administrator name or password is incorrect. Retype them. Not configured. Informational. No DNS entry for domain controller: name(s) . Informational. No entry in the WINS server for the domain. Informational. No entry in the WINS server for the Domain Controller.
An I/O Error occurred while transferring the file. The specified file name is not a valid upgrade file. Retype the file name and try again. Another backup, restore, upgrade is already in progress. Informational. Backup, Restore, Upgrade in progress. Informational.
No restore items were selected. Please select at least one item. Click at least one option and then continue the restore process. No upgrade, backup file was provided with the upgrade, restore request. Type the file name and path and retry the upgrade or restore process.
The specified file is not a valid PSA configuration, upgrade file. Retype the complete path to the configuration file (for example, "C:TEMP file .HP") or click Browse to find the saved file or firmware image. The specified upgrade file cannot be used to upgrade this PSA.
Troubleshooting the HP Print Server Appliance Links within this page: Hardware Problems Configuration Problems Printing Problems Printer Driver Problems Security Problems About the Indicator Lights (L.
3 The Power On LED is lit, but the Network LED does not light. ● The RJ-45 network cables are not connected. Securely connect the network cables. ● The cable may be faulty. See if another device can communicate on the network using the same cable.
1 I can't find the PSA in Network Neighborhood. ● The PSA will install itself in the workgroup called workgroup . If there are no PCs in this workgroup, the PSA will not show up in network neighborhood. Microsoft (R) browsing requires a PC in the workgroup to host a browse list.
6 I am trying to use the Properties page in Network Neighborhood to configure the PSA, but the PSA seems to ignore some of my settings. The PSA uses the printer configuration page on the Printer Prope.
7 I keep getting prompted for a password when I use a web browser to access the PSA even though the PSA is a member of a domain. Whether you get prompted for a password and what the password prompt looks like are a function of your web browser and its configuration.
13 I get prompted for a password when I use a web browser to access the PSA even though the PSA is a member of a domain. Whether you get prompted for a password and what the password prompt looks like are a function of your web browser and its configuration.
2 I have not been able to print from any client to the intended printer. ● The IP address or printer name may not be correctly configured for the desired printer. Verify that the PSA can print to the printer by using the "print test page" functionality of the printer property page in the web interface of the PSA.
7 The status of a print job is Unknown on the Jobs page for that printer in the web interface. Delete the print job and resend it. 8 I am trying to print a large print file. Is there a maximum size of print job that the PSA will handle? There is no limit for a file size that the PSA can handle.
At the command prompt of a Windows NT or Windows 2000 computer, type the following commands: ❍ The following command verifies an entry for the PSA name: nslookup printappliancename.domain DNS server IP address (For example: nslookup mypsa.usa 192.168.
13 HP LaserJet print jobs are missing text of graphics, or are printing garbage. It is strongly recommend that the PSA's firmware be upgraded to latest (2.4.x or newer) to alleviate problems with printer drivers. Click here to download the latest firmware for the PSA.
3 I am trying to add a printer driver to the PSA, but I keep getting the error: Unauthorized to perform this action . In order to install drivers onto the PSA, a user must be logged onto their PC with a user account that has permission to install software on that PC, and have a corresponding administrator account on the PSA.
Security Problems If the PSA is joined to a domain, the domain password for the domain controller is included in the backup file. When that PSA backup file is restored , it might be necessary to join the PSA to that domain again because the password might have changed since the backup file was created.
Frequently Asked Questions Links within this document: Configuration Printing Printer Drivers Power Outages Configuration 1. Can I use Web Jetadmin to manage my PSA? 2. Does the PSA support bootp or rarp? 3. What features on the Properties Page in Network Neighborhood are supported by the PSA? 4.
4. Can the PSA accept print jobs from UNIX clients? 5. Can I print over my network using Novell as the network OS? 6. What is the limit on the number of jobs that can be spooled? 7. How are print jobs sent to the PSA? 8. How are print jobs sent from the PSA to the printer? 9.
Power Outages 1. What happens if the PSA experiences an unplanned power interruption? 2. How do I connect an uninterruptible power supply (UPS)? 3. How does an uninterruptible power supply (UPS) work with the PSA PSA when the power fails? Answers Configuration 1.
■ Hold mismatched documents check box - not supported ■ Print spooled documents first check box - not supported (the PSA always uses this behavior) ■ Keep documents after they have printed check.
updated with the new PSA. Depending on the size and speed of the network, it may take up to 30 minutes before the network's master browser list gets updated.
networking protocol. LPD (Line Printer Daemon) is an Internet standard (RFC 1179) supported by many operating systems. 8. How are print jobs sent from the PSA to the printer? The PSA uses LPD to send the print job to the printer. 9. I am trying to print in Landscape mode, Duplex mode, or multiple copies, but the margins are offset.
printappliance IP Address DNS server IP address (For example: nslookup 192.168.100.80 192.168.100.90) If the IP address lookup does not reply with the print server appliance name, it means there is no entry for the print server appliance in the DNS server's Reverse Lookup table.
2. I am using Internet Explorer 6 and am trying to install and initialize a driver. I keep getting a message about Java having to be turned on. How do I do this? Before drivers can be installed, Java must be installed and JavaScript enabled in your web browser.
Drivers for Microsoft Windows NT 4.0 usually work with both Windows 2000 and Windows XP. Consequently, many vendors will label a driver as Windows 2000 or XP when the driver conforms to the NT 4.0 driver specification. Since there is no unique XP driver specification, drivers labeled by a printer vendor for XP will always appear as either NT 4.
3. What happens if the PSA experiences an unplanned power interruption? After a power outage the PSA will automatically recover and rebuild its settings as necessary. To reduce the chance of data loss, the PSA can be connected to a UPS. (See the questions regarding UPS below.
Contact HP General Information (The central location on HP's web site for the HP Print Server PSAs and similar products) Online Customer Forum (Where customers can discuss ideas and suggestions f.
Warranty, Regulatory, and Licensing Information Links within this page: Hewlett-Packard Limited Warranty Statement Regulatory Compliance Declaration of Conformity Trademarks and Copyrights HP Software.
(b) software, interfacing, parts, or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance.
Installing this equipment in an FCC Level B product results in an FCC Level A Composite System (as defined in the FCC Rules and Regulations) when attached to an Ethernet (IEEE 802.3/802.3u) or Token Ring (IEEE 802.5) network. European Community This is a class A product.
Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 8000 Foothills Blvd. Roseville, CA 95747-5677 U.S.A. declares that the product: Product Name: HP Print Server Appliance 4.
Trademarks and Copyrights Copyright (C) Hewlett-Packard Co. 1999-2003 This information is subject to change without notice and is provided "as is" with no warranty. Hewlett-Packard shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.
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Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté HP (Hewlett-Packard) 4250 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du HP (Hewlett-Packard) 4250 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation HP (Hewlett-Packard) 4250, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le HP (Hewlett-Packard) 4250 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le HP (Hewlett-Packard) 4250, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du HP (Hewlett-Packard) 4250.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le HP (Hewlett-Packard) 4250. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei HP (Hewlett-Packard) 4250 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
