Manuel d'utilisation / d'entretien du produit 1230 SERIES du fabricant HP (Hewlett-Packard)
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refer ence guid e hp fax 12 30 series.
© Copyright Hewlett- P ackard Comp any 200 3 Al l ri gh ts a re res er ved. No p ar t of t he doc ument ma y be photocop ied, re produ ced, or translat ed to ano ther language without the pr ior written consent of Hew lett -P ackar d Company .
i contents 1 get started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 fr ont panel ov ervie w .
hp fax 12 30 serie s content s ii set the date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2 set the fax header . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2 enter te xt.
iii 7 troubleshooting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 tips to av oid paper jams . . .
hp fax 12 30 serie s content s iv.
1 1 get star ted Thi s HP Fax 12 30 ser ies R efer ence Guid e contains all the in formation you need to get started, and desc ribes how t o fax , make copies , and maintain your HP Fax 12 30 se ries (HP Fax) .
hp fax 12 30 serie s get star ted 2 front panel overview Use the fr ont panel but tons to copy and fax documents or photo s, and to change a var iety of copy and fax settings. Re vie w the illustr ation belo w and identify the location of th e b uttons on the f ront panel.
front panel o verview 3 16 On button: T urn the HP Fax on and off . 17 Opti o ns button: Acces s vari ous fax and copy options . 18 Left and Rig ht arro ws: Sc roll thr ough fax and copy option settings, or mo ve fo r war d a nd backw ard in a text entry .
hp fax 12 30 serie s get star ted 4.
2 5 load or iginals and load paper When y ou load your or iginal doc ument into the automati c document feede r (ADF), you can copy it onto a var iety of paper types, w eights, si z es, and trans parency f i lms. It's important to select the right paper , a nd to make sur e i t's loaded corr ectly .
hp fax 12 30 serie s load originals and lo ad paper 6 load paper Use the f ollow ing procedure to load plain paper into the input tra y . F or tips on loading special paper s, transpar ency film , and postcar ds, see tips f or loading other typ es of pape r in the input tr ay on page 8.
r ecommend ed papers 7 recommended papers F or the best print quality , w e recommend using H P Premium Inkjet papers. U si ng paper that is too thin, paper that has a slick te xture, o r paper that stre tches easily can cause paper j ams.
hp fax 12 30 serie s load originals and lo ad paper 8 papers to av oid W e do not re comm end the follo wing paper s for copy ing: • Hi g hly te xtured s tock, suc h as linen. It ma y not prin t ev enly , and the in k can bleed into these papers . • Extremel y smooth, shiny , or coated papers not spec ifically des igned for y our u nit.
recommended pape r-type settings for cop ying 9 to set the pa per type for futu re copy jobs 1 Press Copy until P aper T ype appea rs . 2 Pr ess until the appropr iate paper type appears, and then pr ess Enter to sele ct it. 3 Press Copy aga in until Set N ew Default s appears.
hp fax 12 30 serie s load originals and lo ad paper 10 set the paper siz e The HP F ax can prin t faxe s a nd mak e copies onto letter , legal, or A 4 p aper . to set the pa per size for faxes 1 Press Setup unti l 3: Bas ic Fax Setup appears , an d then pres s En ter to select it.
3 11 use t he fax features Using the fr ont panel of y our HP Fax, y ou can: • Send and recei ve blac k-and-wh i te and color fax es. If you se n d a color fax and your HP F ax determines that the re cipie nt has a black- a nd-white f ax unit, y our HP Fax wi ll send the fax in black and white .
hp fax 12 30 serie s use th e fax fe at ures 12 check for dial tone Bef ore u sing the fax f ea tur es, v erify that the conn ections ar e corr ectly established. Note: Mak e su r e the vo lume is turned on. If y ou turn off the volume for y our HP F ax, you w ill not hear the dial tone .
send a fax 13 send a color fax Y ou can send and recei ve colo r fax es to and from other color fax mac h ines. If y our H P Fax deter mines tha t the rec ipient has a black -and-white f a x machine , it wi ll send the fax in black and white . W e r ecommend that you use onl y color originals fo r color f a x ing.
hp fax 12 30 serie s use th e fax fe at ures 14 re ce ive a fa x Y ou can set up yo ur HP Fax to r eceiv e fax es either automati cally or manually . Y our HP Fax is set at the f actory to automati cally print r ecei ved fax es. As long as the Aut o Answe r feature is turned on , your fax es will be pr inted automatically .
set up spee d-dial ing 15 recei ve a fax when the hp fax is out of paper If the HP F ax runs out of paper , you w ill continue to r ecei ve f axes. W hile the HP F ax is out of paper , the faxes ar e stor ed in memory and Out of paper is display ed on the fr ont pan el.
hp fax 12 30 serie s use th e fax fe at ures 16 6 When Ente r Anot her ? appears, pr ess 1 fo r Ye s if you wa nt to set up another number or pr ess 2 for No to e xit .
set up spee d-dial ing 17 add or remo ve recipients from a group Y ou c an add or remov e an ind i vidual numb er to or fr om an ex isting group . F ollow these steps to add or remov e re cipients fr om gr oups: 1 Press Setup until 2 :Speed Dial Setup appears.
hp fax 12 30 serie s use th e fax fe at ures 18 3 Press Star t, Blac k or Start, Col or . If ther e is no original in the ADF , yo u will be pr ompted to load the ori g inal in docu ment feeder . Once loaded, the HP F ax w ill beg in sending the f ax.
po ll for faxes 19 cancel a scheduled fax F ollow these steps to cancel a scheduled fax stor ed in memor y , or a f a x that is cu r re n t ly i n p ro g re ss : 1 Press Fa x until How to Fax appears. 2 Press until Send Fax Late r appears. Pr ess Enter to select th e setting.
hp fax 12 30 serie s use th e fax fe at ures 20 F ollo w th ese st eps to generate r eports automatic a lly : 1 Press Setup until 1:P rint Report appears, and then pr ess Ente r . 2 Press until 6:Autom atic Rep orts Setup appears, and then p re ss Enter .
c o n tro l re s o l ut i o n a n d c o nt r a st 21 co n t ro l re so l u t io n a nd c o n tra s t Use the Resoluti on and th e Lighte r/Darker settings to change the re solution and contrast of documents that you are sendi ng. chan ge re solu tion Re solution affects the transmissi on speed an d quality of faxed documents.
hp fax 12 30 serie s use th e fax fe at ures 22 set basic f ax set tings Use the Ba sic F ax Setup option to se t th e follo w ing basic fax settings: • set the dat e and time • set the f ax heade.
set b asic fax setti ngs 23 3 Aft er Y our Name appears, ente r your name. F or information on enter ing te xt, see enter text on page 2 3. Press Ente r .
hp fax 12 30 serie s use th e fax fe at ures 24 set the paper siz e The paper si z e selected should match w hat is loaded in your input tr ay . T o set the paper si ze , follo w these st eps: 1 Press Setup until 3:B asic Fax Set up appears, and then press Enter .
set adv a nced fax settings 25 4 Enter the St art Date using the num eric k ey p ad. Tip — When you enter a single -digit date, type a leading z ero bef ore the single digit: for e xample, 0 8- 0 3 -0 2 . Use only the last two digits f or the year .
hp fax 12 30 serie s use th e fax fe at ures 26 change the answer ring patter n (distinc tive r inging) Many phone companies offe r a di stinctiv e ringing featur e that allows you to hav e se ver al phone number s on one phon e line.
set adv a nced fax settings 27 set auto matic reduction Th is setting d etermine s what your HP Fax d oes if it r ecei v es a fa x that is t o o lar ge for the default paper si z e. W i th this setting on, the i mag e is r educed so that it fits on one page .
hp fax 12 30 serie s use th e fax fe at ures 28 1 Press Setup until 5:Mainte nance appears . Pres s En ter . 2 Press until 4:Reprint F axes in Memory appears, and then pres s Enter .
connect an d use other offi c e equipment with your hp f a x 29 connect and use a phone with your hp f ax Y ou can set up your HP Fax to answ er fax calls either aut omatically or manuall y when c onnected to a phone . The r eco mmended method is to set y our HP Fax to re ce ive fa x c a l l s au t o ma t i c al ly.
hp fax 12 30 serie s use th e fax fe at ures 30 3 When you ans wer a phone and hear fax tones, press 1 2 3 to begin re ce ivi n g t h e fa x. O r, o nc e Phone off-hook is display ed on the fr ont panel , yo u c a n pre s s Star t, B lack or Sta rt, Color .
connect an d use other offi c e equipment with your hp f a x 31 Note: If y ou an s wer a phone and hear fax tones , pres s 123 to accept the fax . Once the HP F ax rece iv es the fax call , the telephone w ill go silent . At this point , h ang up y our p hone .
hp fax 12 30 serie s use th e fax fe at ures 32 fax opti ons The f ollow ing diagram sho ws the optio ns that are av ailable when y ou press Fax . Send Fax Now Scan and Send Send Fax Later Po l l f o .
4 33 use t he copy featur es The cop y featur es let yo u do the follo wing: • Pr od uce high-qualit y color and black -and- white copie s using a var iety of paper types and si ze s, including ir on -on transfer s.
hp fax 12 30 serie s use the co py features 34 Note: Additionall y , y ou can set the paper t ype and paper siz e settings for y our c opy j obs. F or information on s etti ng the paper type, s ee set the paper typ e on p age 8 and for setting the paper t ype , see set th e paper s ize on page 10.
change copy s ettings 35 red u c e or e n la rg e a c opy Use Red uce /Enlarg e to reduce or enlar g e a copy of an original . The HP Fax pro vi des four options; Act ual 1 00% , Full P age 91% , Legal -> Ltr 7 4% , and Custom . 1 Press Copy until Reduce/En large appears.
hp fax 12 30 serie s use the co py features 36 perform special cop y jobs In addition to supporti ng standard cop ying , your HP F ax can also do the follo w ing: • cop y a pho to • pre pare a c olor t-shi rt tra nsfer cop y a photo When copy ing a photo , select options f or the corr ect paper t ype and photo enha ncem ent.
copy options 37 cop y options The f ollow ing di a gr am show s the options that ar e av ailable when y ou pres s Cop y . P lain P aper Premium P hoto Photo -Q ual G lss Photo -Q ual Mat t Premium In .
hp fax 12 30 serie s use the co py features 38.
5 39 maintain y our hp fax This se ction prov id es inst ructions for keeping your HP Fax in t op working conditi on. P e r for m these mainte nance procedur es as neces sar y . clean the e xte rio r Use a soft , damp, lint-fr ee cloth to wipe dust , smudges, and stains off the case .
hp fax 12 30 serie s maintain y our hp f ax 40 replace the pr i nt cartridges F ront-panel display messages appear to let y ou know w hen it is time to r epla ce yo ur p ri n t c a r t ri d ge s . See o rder prin t car tridg es on page 8 1 for inf ormation on or dering r eplacement print cartri dges.
re store factory defaults 41 align cartridges Th e HP F ax p rom pts y ou to align cartr idge s ev ery ti me y ou ins tall o r re place a print cartri dg e. A ligni ng the cart ri dg es ensure s high-quali ty output. to a lign t h e print cartridge s when prompt ed 1 Press Enter o n the fr ont panel.
hp fax 12 30 serie s maintain y our hp f ax 42 setup menu options The f ollow ing di a gr am show s the options that ar e av ailable when y ou pres s Setup .
6 43 additional setup inf o rma t ion This s ection desc ribes ho w to set the language , country/region , and how to set up y our HP F ax w ith other off ice equipmen t. T he standard i nstallation instr uctions are pr ov ided in yo u r Setup P oster , w e recommend keep ing i t for later us e.
hp fax 12 30 serie s additional setup information 44 to conne ct you r hp fax to a p hon e, modem, o r answerin g mac hin e 1 Re move the w hite plastic stopper f rom connect or 2 on the ba ck of the HP Fax.
7 45 tr ouble shooting help This c hapter pro vides tips f or solv ing problems and for impr ov ing the quali ty of y our fax an d copy jobs . paper jams problem solu tion Th e pape r has jammed w here i t enter s the HP F ax. Open the top, t a k e the edg e of the paper , an d gently pull the paper out of the HP F ax.
hp fax 12 30 tr ouble shooting help 46 tips to av oid paper jams • Mak e sure the input tr ay is not o verfilled . The input tr ay capaci t y var ies depending on the type of paper y ou are using. • Chec k that the input tra y is in place. • Do not add paper to the input tra y while the HP F ax is printing .
print cartridge problem s 47 The s ta tus mes sage conti nues t o as k me t o re place t he cartridge after I have already replaced it . The contacts m ay need to be cleaned .
hp fax 12 30 tr ouble shooting help 48 output problems problem solu tion A blank page came out w hile cop yin g or fa xing . Chec k to see if the pri nt car tri dges are lo w or out of in k. F or informati on, see pr int a self- test repo rt on page 3 9.
qualit y problems 49 quality pr oblems Th e print out is blank. Chec k the follo wi ng: • Did y ou place the original print-side do wn? Make sur e that you placed y our original print-side do wn in the automatic doc ument feeder (ADF). F or information on loading originals , see load originals on page 5.
hp fax 12 30 tr ouble shooting help 50 Ther e ar e hori zontal streaks on the copy o r fa x. • Chec k to see that yo u ar e using the highest po ssible print qu a lity . U se a high print qua lit y (B est) for your p r oject. For information, see inc rease cop y spee d or quali ty on page 34.
qualit y problems 51 The co py o r fa x has v ertical streak s or is mis sing ve r ti cal lines . • C heck to se e if you r ori ginal cont ains thin line s. If y our or iginal contains lines that ar e too thi n, the y may disappear in places when y ou copy or fax it .
hp fax 12 30 tr ouble shooting help 52 cop y problems problem solut ion Nothing happens wh en I t r y to c o py . • Mak e sure the H P F ax is turned on. I f the fr ont-panel displa y is blank, the HP F ax is turned off . Make sur e the HP Fax is connected to a po wer outlet .
fax problems 53 fax p robl e m s problem solut ion F ax transmis sion is slo w . • If your fax co ntains a l ot of g raphics, it will take long er to send. • If the phon e line connecti on is “ nois y , ” it ma y cause the f ax transm ission to b e sl ow .
hp fax 12 30 tr ouble shooting help 54 The H P Fax do es not answ er af ter the cor rect numbe r of rings. • Chec k to see if you hav e you selec ted the desired number of r ings an d che ck to m ake s ure Auto Ans wer is on. F or inf or mation on s etting the number of rings , see set the r ings to answ er setting on page 2 3.
fax problems 55 Incoming calls are no t b eing answ er ed. • Chec k to make sur e Au to A nswer is on. The g r een light next to the Auto Answer button is lit when the f eature is enabled . If the light is off , the HP F ax will not aut omatically ans wer the pho n e whe n it rings.
hp fax 12 30 tr ouble shooting help 56 I am having problems connecting to another fax mac hine . • Chec k to mak e su r e you di a led the number cor rectl y and that the number y ou have enter ed is corr ect. F or ex ample, y ou m ight need to dial a “9” pre fi x depending on your phone sy stem .
error me ssa g es 57 error messag es I cannot r ecei v e a fax on my extension li nes. • Chec k to see that Auto Answer is on. T he gr een light nex t to the Aut o Answer but ton in the fr ont panel is lit when the featur e is enabled. If the light is o ff, the HP F ax w ill not automatica lly answ er the phone whe n it r ings.
hp fax 12 30 tr ouble shooting help 58 Cannot load document in the automatic documen t feeder (A DF) . Remov e the document . Make sure you do not ha ve any s taples, paper cli ps, or bent edges , and then reload it in t h e ADF . Mak e sure that y ou are using a recommended paper type .
error me ssa g es 59 Pr int carr iage stalled. • W er e yo u loading the prin t car tri dges? If so, tu rn the HP Fax of f. F lip the latches do wn , an d then turn the unit back on again. Make sur e that you wait at leas t 10 seconds for the carr iage to stop befor e raising the latches .
hp fax 12 30 tr ouble shooting help 60 fax l o g e rro r c o d e s Use this t able to help you i nterpr et the different codes that appear in the Re su lts column on the fax log . If y ou encounter the same err or r epeatedly , try turning off er ror corr ecti on mode (ECM).
fax lo g error co de s 61 356 - 36 1 36 2-366 ECM The r ecei ving f ax machine pr emature ly ended the ses sion . 36 7 -37 2 373 - 37 7 ECM 378 - 3 8 0 Ther e was a communicati on err or with the rece iv in g fax machine . 3 8 1 The teleph one connection w as lost .
hp fax 12 30 tr ouble shooting help 62.
8 63 technical information specif ications The following sections c ontain specification s for your HP Fax. paper specifications input t ray capac ities paper s izes margin specifications type paper we ight input t ray * output t ray † AD F Plain paper 16 to 2 4 lb.
hp fax 12 30 serie s techni c al information 64 cop y spec ifications • Digit al imag e pr oces sing • Up to 99 copies fr o m original • Digit a l z oom fr om 2 5% to 200% (v aries b y model) .
specifi c ations 65 pow er spec ifications • P o wer consumption: 50W maximum • Sour ce (Input) V oltage: 100 to 2 4 0 V AC, g rounded • Input F requency: 5 0 to 60 Hz • Cur rent: 1. 0 A maxi mum • F igu res ar e based on using the A C adapter that came with your unit (H P par t num ber 0950- 380 7) .
hp fax 12 30 serie s techni c al information 66 material sa fety d ata sh eets Mate ri al saf ety da ta shee ts (M SDS) can be obt ained fr om the HP we b site at www .h p.co m/go /msds . If you are in the United Sta tes or Cana da and d o not have access to the Internet, call the U .
r e gulatory notices 67 or on the first p age of transmission, the date and time it is sent and an identificati o n of the business, other entit y , or other individual sending the message an d the telephone num ber of the sendi ng machi ne or such busi ness, other entity , or in div idua l.
hp fax 12 30 serie s techni c al information 68 notice to all users of th e Europe a n Economic Area (E EA) This pr oduct is designed to interwork w ith the analo gue telephone networks in the follo w.
dec lar atio n of conf orm ity 69 declaration o f c onf ormity A c c o r d i n g t o IS O / I EC G u i d e 22 a n d E N 45 0 1 4 Manu fac tur er’ s Name and A ddr ess: Hewlett-P a ckar d Compa ny , 163 99 W .
hp fax 12 30 serie s techni c al information 70.
9 71 get hp fa x 12 30 series support This secti on explains the servi ce i nfor mation pro vided b y Hew lett -P ack ard. If yo u are unable to f ind the answ er you need in the docu mentation su pp lied w ith y our p r oduct, y ou can contact one of the HP support servi c es list ed in the follo w in g pages.
hp fax 12 30 serie s get hp f ax 12 30 s eri es support 72 4 If y ou are s till experi encing pr ob lems and need to speak with an HP C ustomer Support Repr esentativ e: – Have y our ser ial number an d service ID r eady .
prepare y ou r hp fax for shipment 73 Altern ativel y , y ou can ask your dealer or call HP at the phone numb er indicated in th is boo klet. As part of our constant eff or ts to impro ve our phone support service , we adv ise y ou to check our we bsi te on a regular basis for ne w informati on regar ding servi ce features and deli very .
hp fax 12 30 serie s get hp f ax 12 30 s eri es support 74 7 Rem ove t h e fron t - p an e l c ove r a s follo ws: a . Slip y our hand into th e ADF , behind the front panel, and lift up . b . Insert a small scr ew dri ver into th e round hol e behi nd the ke ypad and pres s firmly to pop off the front panel .
hp fax 12 30 series w arranty 75 If a c ust omer un it needs a min or part r eplac ement an d thes e parts can nor mall y be replaced by the customer , th e customer-replaceab le comp onents may be se rviced through expedited pa rt shipme nt.
hp fax 12 30 serie s get hp f ax 12 30 s eri es support 76 HP sha ll have no obligation to repair , replace , or refund until the Customer returns the defecti ve Product to HP . Any r eplac ement product may be either new or like-new , pro vided that it has functionalit y at least equal to that of the Pr oduct being replaced.
77 inde x A addr ess boo k send faxes to gr oups, 16 ADF (auto matic doc ument feede r), 5 adju st sou nd volume for f ax, 24 align print cartridges , 41 answ er r ing patter n, 26 answ er ing machine.
hp fax 12 30 serie s 78 set u p speed-dia l, 15 set t in gs, 22 – 28 specification s, 64 test, 12 use w ith a ph one, 29 use w ith an an s wer ing machine , 30 use with voice ma il, 30 fax l og e rr.
79 sound v olume - adjus t, 24 specification s copy , 64 envir o nment al, 65 fax, 64 margin , 63 ph ysi cal, 64 po wer , 65 speed d ial, 15 speed d ialing cr eate i ndiv idual set t in gs, 15 delet e.
hp fax 12 30 serie s index 80.
81 order supplies Use t he fol l owing in fo rma t io n fo r orde ri ng s up pl ies fo r your H P Fax 1230 seri es . orde r media T o order medi a such as HP Pre miu m Inkjet P aper , HP Pre miu m Inkjet T r an spar ency Fi lm, HP Iron- On T-shirt T ransfe r paper , or HP Greeting Cards , see one of the f ollow ing: • F or orders in the U .
Visit the hp fax information center It has every thing you need to get t he most value fr om your HP Fax. • T echni cal Suppor t • Supplies and Order ing Information •P r o j e c t T i p s •W a y s t o E n h a n c e Y o u r P r o d u c t www .
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté HP (Hewlett-Packard) 1230 SERIES c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du HP (Hewlett-Packard) 1230 SERIES - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation HP (Hewlett-Packard) 1230 SERIES, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le HP (Hewlett-Packard) 1230 SERIES va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le HP (Hewlett-Packard) 1230 SERIES, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du HP (Hewlett-Packard) 1230 SERIES.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le HP (Hewlett-Packard) 1230 SERIES. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei HP (Hewlett-Packard) 1230 SERIES ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
