Manuel d'utilisation / d'entretien du produit GXP280/GXP285 du fabricant Grandstream Networks
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Grandstream N et works, Inc. GXP User Ma n ual Page 1 of 44 Firmware 1.2. 5 .3 Last Updated: 03 /2011 Grandstream Networks, Inc. GX P2020/GXP2010/GXP 2000/GXP1200/GXP280/G XP285 Enterpris e IP Phones .
Grandstream N et works, Inc. GXP User Ma n ual Page 2 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 TABLE OF CONTEN TS GXP USER MANUAL WELCOME ................................................................................................ ........
Grandstream N et works, Inc. GXP User Ma n ual Page 3 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Table 7: GXP Technical Specification s .......................... ..................................................... .......... 11 Table 8: LCD Buttons .
Grandstream N et works, Inc. GXP User Ma n ual Page 4 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Welcome Your Grandstream GX P Series IP phon e features a new sophisticated design and is very e asy to use.
Grandstream N et works, Inc. GXP User Ma n ual Page 5 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Installation E QUIPMENT P ACKAGING Table 1: Equipment Packaging GXP - 280/285 GXP - 1200 GXP - 20.
Grandstream N et works, Inc. GXP User Ma n ual Page 6 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 1) One GXP Ext ension unit 2) One PS2 cabl e 3) One connecti on plat e 4) One Universa l P ower A.
Grandstream N et works, Inc. GXP User Ma n ual Page 7 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Figure 2 : GXP – 2000 Internal Headset Wi ri ng Schema NOT E: For GXP - 2000 HW REV. 0.3 and 0.4, a 3.5mm to 2.5m m plug converter is require d to use a 2.
Grandstream N et works, Inc. GXP User Ma n ual Page 8 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Product Overvie w Table 3 : GX P Product Models Model Picture Ove rview GXP - 280 GXP280 is an entry - level SIP phone. It features: Single line Three soft key s GXP - 285 GXP285 is an entry - l evel SIP phone.
Grandstream N et works, Inc. GXP User Ma n ual Page 9 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 GXP - 2020 GXP2020 is an execut ive SIP phone. I t features: Six lines Seven programm abl.
Grandstream N et works, Inc. GXP User Ma n ual Page 10 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Table 6 : GXP Hardware Specificatio ns LAN Interface (Ethernet ports) Two (2) 10/100 Mbps Ful l/.
Grandstream N et works, Inc. GXP User Ma n ual Page 11 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Table 7 : GXP Technical Specificatio ns Lines Multiple direct lines with in depe ndent SIP account s, p rogrammable spee d dia l keys , XML programmable s of t - keys ( non programmabl e on GXP - 280/285 , GXP1200 , GXP2000 ).
Grandstream N et works, Inc. GXP User Ma n ual Page 12 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 (attended/blin d), call forwa rd, call waitin g, caller ID, mute, redi al, call log, c aller ID .
Grandstream N et works, Inc. GXP User Ma n ual Page 13 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Using the GXP SI P Enterprise Phone G ETTING F AMILIAR WITH T HE LCD GXP -2x xx has a dynamic and customizable s creen. The screen display s differently dependi ng on whether the phone is idle or in u se (active screen ).
Grandstream N et works, Inc. GXP User Ma n ual Page 14 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 SPECIAL SOFT BUTTONS ( Excluding GXP2000 and Only When I ntegrated with GXE5024/50 28) Call Parking : FOR GXP2020/G XP2010 ONLY . Refer to the GXE5024/5028 Onli ne User Manual for more inform ation.
Grandstream N et works, Inc. GXP User Ma n ual Page 15 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Calls Forw arded Icon: INDICATES calls are forwarded Follow ‘call forwar di ng’ procedures H.
Grandstream N et works, Inc. GXP User Ma n ual Page 16 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 T ABL E 10 : GXP K EYPAD B UTTON S Key Button Key Button Defini tions LINE BUTTONS Line keys wit.
Grandstream N et works, Inc. GXP User Ma n ual Page 17 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 M AKING P HONE C ALLS Handset, Sp ea ker phone and Headset Mode The GXP series phone s allow you make phone calls via handset, s peakerph one, or headset mode.
Grandstream N et works, Inc. GXP User Ma n ual Page 18 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 3. C ALL R ETURN : To call the last phone nu mber that call ed your phone. When returning a call , the phone will us e the same SIP acco unt as the call was made t o.
Grandstream N et works, Inc. GXP User Ma n ual Page 19 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Note: The multi - funct ional buttons will function as LINE keys when all LINEs are busy . The LED will fl ash in red to indicate an incoming call.
Grandstream N et works, Inc. GXP User Ma n ual Page 20 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 A NSWERING P HON E C ALLS Receivin g Calls 1. Incoming sin gle call : Phone rings with selecte d ring-tone. The corresponding a ccount LINE flashes red.
Grandstream N et works, Inc. GXP User Ma n ual Page 21 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 1. Blind Transfer: Press “ TRANSFER ( or TRNF for GXP - 2000) ” button, then dial the number and press the “SEND” but t on to complete tr ansfer of act iv e call.
Grandstream N et works, Inc. GXP User Ma n ual Page 22 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 NOTE: The party that starts the c onference call h as to remain in t he conference f or its entire dur ation, you can put the party on mut e but it must rem ai n in t he conversation.
Grandstream N et works, Inc. GXP User Ma n ual Page 23 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 C ALL F EATURES The GXP supports tr adi t ional and advan ced telephon y features includi ng caller ID, caller ID w/name, call forward/transf er/park/hold a s well a s intercom/pagi ng a nd BLF.
Grandstream N et works, Inc. GXP User Ma n ual Page 24 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Configura tion Guide The GXP can be configured in two way s . F irstly, usi ng the K ey Pad Configurat ion Menu on the phone; se condly, through embedd ed web - configu ration men u.
Grandstream N et works, Inc. GXP User Ma n ual Page 25 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 • SIP To change SIP - se rver sett ings for prima ry account. • Upgrade In this menu sett ing re garding the fi rmw are server and Config server can be changed.
Grandstream N et works, Inc. GXP User Ma n ual Page 26 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 F IGURE 3: K EYPAD GUI F LOW Call History Status Phone Book LDAP Director y Instant Message Dire.
Grandstream N et works, Inc. GXP User Ma n ual Page 27 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 C ONFIGURATION VIA W EB B ROWSER The GXP embedded Web serve r respond s to HTTP/HTTPS GET/POST requests. Embe dded HTML pages allow a user to config ure the IP phone t hrough a Web bro ws er such as Micro soft’s IE or Mozill a Fire fox.
Grandstream N et works, Inc. GXP User Ma n ual Page 28 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Table 13 : Device Configuration - Status MAC Address The device ID, in HEXADEC IMAL format. IP Address This field shows IP add ress of GXP Product Model This field contai ns t he product model inf ormation.
Grandstream N et works, Inc. GXP User Ma n ual Page 29 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Multi Purpose Key X These opt i on s are used to assign a f unction to t he corresponding m ul t i purpose key. Options avail able ar e: 1. “Speed Dial” .
Grandstream N et works, Inc. GXP User Ma n ual Page 30 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Daylight Savings Time T his parameter controls t ime displayed in da yl ight savings time. If set to “Yes”, then the di s played tim e wi ll b e 1 hour ahead of norma l time.
Grandstream N et works, Inc. GXP User Ma n ual Page 31 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 HEADSET K ey Mode Se lec t either “ Default mod e ” or “ Toggle Speak er(def a ult) / Hea ds et” or “Toggle Speaker/Headset( default) ”.
Grandstream N et works, Inc. GXP User Ma n ual Page 32 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Voice Frames per TX This field contains t he number of v oice frames t o be transmitt ed in a singl e Ethernet packet (be adv ise d the IS limit is based on the m aximum size of Ethernet packet i s 15 00 byte (or 120kb ps)).
Grandstream N et works, Inc. GXP User Ma n ual Page 33 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Keep - alive i n terval This paramet er s pecifie s how often the GXP sends a blank UDP packet to the SIP server in orde r t o keep the “hole ” on the NAT open.
Grandstream N et works, Inc. GXP User Ma n ual Page 34 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Automatic U pgrade This function is used by ITSP. End user should NOT touch these param eters. Default is No . Choose “Yes” to enabl e automatic HTTP upgrad e and provisioning.
Grandstream N et works, Inc. GXP User Ma n ual Page 35 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 NTP server This parameter def ines the URI or I P address of t he NTP (Network Tim e Protocol) serv e . It is used to display t he current date/ t ime.
Grandstream N et works, Inc. GXP User Ma n ual Page 36 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Use Quick IP Call Mode Dial an IP addre ss under the s ame LAN/V PN segment by entering the l ast octet in the IP a d dress. In the Advanced Setti ngs page there i s an option “ Use Q uick IP - call mode ” .
Grandstream N et works, Inc. GXP User Ma n ual Page 37 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Display Language Allows u se r to choose preferr ed display l angu age in web UI and k ey pad UI. Language file postfi x allows the langua ge file to have diff erent postfixes so the pho ne can request a p articular file.
Grandstream N et works, Inc. GXP User Ma n ual Page 38 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Authenticate Pas s word SIP service subscriber’s a ccount password f or GXP to register to (SIP) servers of ITSP. Name SIP service subs criber’s name that is used for Calle r ID display.
Grandstream N et works, Inc. GXP User Ma n ual Page 39 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 SUBSCRIBE fo r Registration Event Default is No.
Grandstream N et works, Inc. GXP User Ma n ual Page 40 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 UAS Specify R e fresher As a Callee, sele ct UAC to use caller o r proxy serv er as the refresh er, or UAS to use the phone as the r ef resher. Force INVITE Session Timer can be ref reshed using INVITE method or UP DATE method.
Grandstream N et works, Inc. GXP User Ma n ual Page 41 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 eventli st BLF URI If a serv er s upports this f e ature, user need s to configure a n " eventlist BLF " URI on the service side (i.e.: BLF1006 @myserver.
Grandstream N et works, Inc. GXP User Ma n ual Page 42 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Software Upgrade & Customization Softw are (or firmware) upgrade s are completed via either TFTP or HTTP. The corresponding configu ra tion settings are in t he A DVANCED SETTIN GS configurat i on pag e .
Grandstream N et works, Inc. GXP User Ma n ual Page 43 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Instruc tions for local TFTP Upgrade: 1. Unzip the file and put all of them under t he root directory of the TFTP server. 2. The PC running t he T FT P serve r and the GXP should be in t he same LAN se g ment .
Grandstream N et works, Inc. GXP User Ma n ual Page 44 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Restore Factory Default Setting WARNING: Restori ng the Factory De fault Sett ing will delete all configurat ion informati on of the phone. Please backup or print all the settings before you re storing factor y default setting s.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Grandstream Networks GXP280/GXP285 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Grandstream Networks GXP280/GXP285 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Grandstream Networks GXP280/GXP285, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Grandstream Networks GXP280/GXP285 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Grandstream Networks GXP280/GXP285, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Grandstream Networks GXP280/GXP285.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Grandstream Networks GXP280/GXP285. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Grandstream Networks GXP280/GXP285 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
