Manuel d'utilisation / d'entretien du produit GXP1165 du fabricant Grandstream
Aller à la page of 63
GXP1 160/GXP1 165 USER MANUAL Grandstream Networks, Inc. GXP1 160/GXP1 165 Small-Medium Business IP Phone.
FIRM WARE VERSION 1.0.5. 26 GXP1 160/GXP1 16 5 USER MANUAL P age 2 of 63 GXP1 160/GXP1 165 User Manual Index GUI INTERF A CE EXA MPLES .................................................................... 5 GNU GPL INFOR MA TION .......................
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 3 of 63 MUTE ................................................................................................................................ ............ 22 CALL TRANSFER ..............
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 4 of 63 T able of T ables GXP1 16 0/GXP1 165 User M anual T able 1: GXP1 160/GXP 1 165 TECHNICAL SPECIFICA TIONS ..................................................................... 9 T able 2: GXP1 160/GXP 1 165 EQUIPMENT P ACKAGIN G .
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 5 of 63 GUI INTERF ACE EXAMPLES http://www . grandstream .com /products/gxp_series/gen eral/docum ents/gxp21xx_gui.zip 1. Screenshot of Login Page 2. Screenshots of S tatus Pages 3. Screenshots of Accounts Pages 4.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 6 of 63 GNU GPL INFORMA TION GXP1 160/GXP1 16 5 firmware contain s third-party software licensed under the GNU General Public License (GPL). Gr andstream uses software under the s pecific term s of the GPL.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 7 of 63 CHANGE LO G Th is section documents significant changes from previous versions of user manuals for GXP1 160/GXP1 16 5. O nly m ajor new features or major docum ent updates are listed here.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 8 of 63 WELC OME Thank y ou for purchasing Grandstr eam GXP1 160/GX P1 165 Small - Medium Business IP Phone.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 9 of 63 PR ODU CT O VER VIEW FEA TURE HIGHTLIGHTS 128 x 40 pixel grap hical LCD displa y; Single SIP account, up to 2 call ap p.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 10 of 63 W all Mou nt able Y es QoS Layer 2 (802.1Q, 80 2.1p) and La yer 3 (T oS, DiffServ , MPLS) Qo S Security User and administrator level passwords, MD 5 and MD5 -sess based authentication, 256-bit AES encrypted configuration file, TLS, SR TP , 802.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 11 of 63 INS T A LLA TI ON EQUIPMENT P A CKA GING T able 2: GXP1 160/GXP1 165 EQUIP MENT P A CK AGING Main Case Y es 1 Handset Y es 1 P.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 12 of 63 T able 3: GXP1 160/GXP1 165 CONNEC TORS Handset Port RJ9 Headset Port RJ9 headset con nector por t, sup porting EH S (E lectro.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 13 of 63 S AFETY COMPLIANCES The GXP1160/GXP1165 phone com plies with FCC/CE and vari ous safety sta ndards. The GXP1160/GXP1165 power adapter is com pliant with the UL s tandard. Us e the universa l pow er adapter provided with the GX P1160/GXP1 165 pack age only .
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 14 of 63 USING THE GXP1160/GXP1165 GETTING F AMILAR WITH THE LCD GXP1 160/GXP1 16 5 has a d ynamic and custom izable screen. T he screen displays differently depe nding on whether the phone is idle or in use (active).
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 15 of 63 Redial Redials th e l ast dialed num ber after off hook when the re is existed call log. Dial Dials the call out after off hook and entering the num ber . Answer Answers the incom ing call when the phone is ringing.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 16 of 63 Headset Status. OFF - headset off ON - headset on DND St atus. OFF - Do Not Disturb disabled ON - Do Not Distur b enabled Call Forward St atus. OFF - Call For ward feature disabled ON - Call Forward feature enable d MUT E St atus.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 17 of 63 Phonebook . Brin gs phonebook on screen. Voicemail . Press to re trieve voice m ails.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 18 of 63 COMPLETING CALLS There are several wa ys to com plete a call on GX P1 160/GX P1 165.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 19 of 63 Select the phonebook entry you would like to c all using the nav igation "UP" an d "DOW N" arrow ke y s; Press SEND k ey to dial the selected contact.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 20 of 63 Both phones can be conne cted through a router us ing public or private I P addres ses (with neces sary port forwarding or DMZ) .
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 21 of 63 If you have a SIP ser ver co nfigured, d irect IP c all sti ll wor ks. If you are using STUN, d irect IP call will also use STUN; Configure the "User R andom Port" to "No" when com pleting direct IP calls.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 22 of 63 ke y . Call waiting tone (stutter tone) will be audible on new incom ing call during the active call. MUTE During an active call, pre ss the MUTE softkey to m ute/unm ute the m icrophone.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 23 of 63 automatically placed on hold; Dial th e num ber and press SEND k ey or # to m ake a second call.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 24 of 63 on hold separately; Press FLASH ke y to resum e the 2 -wa y conversation with the second established call; If users wo.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 25 of 63 This will end the second c all and the screen will show the firs t call on hold.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 26 of 63 *31 Send Caller ID (f or all subsequent c alls) Off hook the phone; Dial *31. *67 Block Caller ID (p er call) Off hook the phone; Dial *67 and then ent er the num ber to dial out.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 27 of 63 Hang up the call. *92 Delayed Call Forw ard . T o set up delayed call for ward: Off hook the phone; Dial *92 and then enter the num ber to forward the ca ll; Press OK softke y or SEND ke y .
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 28 of 63 C ONFIGURA T ION GUIDE The GXP1160/GXP 1165 c an be configured via two ways: LCD Configuration Menu us ing the phone's k eypad; W eb GUI embedded on the phone us ing PC's web bro wser.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 29 of 63 Gateway and DNS ser ver . Account X : Reg istered/Not Reg istered. Boot version Prog version : This is the m ain firm ware release number .
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 30 of 63 Erases custom XML idle sc reen previously loaded on t he phon e. After erasing it, the phone wil l show default idle sc reen. Display Language Selects the langua ge to b e displa yed on t he phone 's LCD.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 31 of 63 Network Selects IP m ode (DHCP/S tatic IP/PP PoE); Co nfigures PPPoE account ID an d password; Configures IP address, Netmask , Gatewa y , DNS Ser ver 1 and DNS Server 2; Configures 802.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 32 of 63 Figure 3: Keyp ad MENU Flo w Call History St atus Phone Book LDAP Directory Instant Messages Direct IP Call Preference Config .
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 33 of 63 CONFIGURA TION VIA WEB BR OW SER The GXP1 160/GXP1 165 em bedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web brow ser such as Microsoft’ s IE, Mozilla Firefox and Google Chrome.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 34 of 63 Status: Displa ys the Account status, Network status, and S ystem Info of the phone; Account : To conf igure the SIP a.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 35 of 63 Prog: program vers ion num ber . This is th e m ain firm ware release number , which is alwa ys used for identif ying the software system of the phone; Aux: Aux version num ber; Dsp: DSP version num ber .
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 36 of 63 DNS Mode This parameter controls how the Search Ap pliance look s up IP addres se s f or hostnames. Ther e are f our m odes: A Record, SRV, N ATPTR/SRV , Us e Configured IP. The default setting is "A Record".
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 37 of 63 506 0 for Acc ount 1. SIP Registration Failure Retry Wait T ime Specifies the interval to r etr y registration if the process is failed. The d efault value is 20 seconds. SIP T1 Timeout SIP T1 Tim eout.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 38 of 63 Use P-Preferred-Id entit y Header Controls whet her the P-Pref erred-Identit y Header will present in t he SIP INVITE m essage or not .
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 39 of 63 Force T imer If Forc e Timer is set to "Yes", th e phone will use the s ession tim er even if the remote party does not support this feature.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 40 of 63 Symmetric RTP Defines wheth er s y mm etric RTP is sup ported or not. The defau lt setting is "No". Silence Suppression Co ntrols the silence suppression/VAD f eature of the aud io co dec G.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 41 of 63 f) < 2=01 1> - re place digit 2 wi th 01 1 when dialing g) | - the OR o perand Example 1: {[369]1 1 | 1617xxxxxxx } .
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 42 of 63 Call Log Configures Call Log settin g on the phone. Y o u can log all c alls, only l og incoming/outgoing calls or disable call log. The default setting is "Log All Calls".
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 43 of 63 Trans fer on Conference Hangup Defines whether or not the call is transf erred to the other party if the i nitiato r of the conference ha ngs up. The default setting is " No ".
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 44 of 63 Settings -> Call Featu res Off-hook Auto Dia l Configures a User ID/extens ion to dial automaticall y when the phone is off hook. T he phone will use the firs t account to dial out.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 45 of 63 System Ring T one Dial T one Message Waiting Ring Back T one Call-Waiting T one Busy T one Reorder T one telecom. The de fault value is North Am erican standard. F requencies should be conf igured with known values to avoid u ncomfortable high pitch sounds.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 46 of 63 on "Toggle Headset/Speak er" m ode. If set to "Yes", when the phone is in Headset "Toggle Headset/Speaker" mode, bo th headset and speaker will ring on incom ing call.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 47 of 63 yyyy- mm - dd: 2012 - 07 - 02 mm - dd -yyyy: 07- 02 -2012 dd - mm -yyyy: 02- 07 -2012 dddd, MMMM dd: Fr iday, October 12 MMMM dd, dddd: O ctober 12, Frida y Ti me Displa y Format Configures the time display in 12-hour or 24-hour format on the LCD.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 48 of 63 DHCP Host nam e (Option 12) Specifies the name of the client. This field is optional but ma y be required by some Internet Serv ice Providers. DHCP Vendor Class ID (Option 60) Used by clients and ser vers to exchan ge vendor class ID.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 49 of 63 HTTP Prox y Specifies the HTT P proxy URL f or the phone to send packets to. The proxy s erver will act as an interm ediary to route the packets to the destination. HTTPS Proxy Specifies the HT T PS prox y URL f or t he phone to se nd pack ets to.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 50 of 63 Upgrade Via Allows users to choose the firmware upgrade method: TFTP, HTTP or HTTPS. Firmware Server Path Defines the server pat h for the firm ware serv er. It could b e dif ferent f rom the configuration server f or provisioning.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 51 of 63 inbound and outb ound calls (INFO le vel); registration status c hange (INFO le vel); nego tiated co dec (INFO level) ; ethernet link up (INFO level) ; SLIC chip except ion (W ARNING and ERROR l evels); mem ory exception (ERROR level) .
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 52 of 63 Enable ST AR k ey Keypad locking If set to "Y es ", the keypad can be locked by pr essing and holding the ST AR * ke y for about 4 seconds. A lock icon will sh ow indicat in g the k eypad is lock ed .
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 53 of 63 Phonebook -> LD AP Server Address Configures the IP address or DNS nam e of the LDAP server. Port Configures the LDAP serv er port. Base Configures the LD AP search base. This is the location i n the direct ory where the search is requested to begin.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 54 of 63 LDAP search result. This field allows the users to co nfigure multiple space separated num ber attribute s. Example: telephoneNum ber telephoneNum ber Mobile LDAP Display Name Configures th e entry information to be shown on p hone 's LCD.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 55 of 63 NAT Traversal It is under Accounts X - > Netw ork Setting s . Default setting is " No ". Enable the device to use N AT traversal when it is be hind f irewall on a private networ k.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 56 of 63 PUBLIC MODE The G XP1160/GXP1165 supports hot desk ing using public m ode. Und er pub lic m ode, us ers c ould login the ph one with the SIP account User ID and p asswor d.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 57 of 63 ip_address : Phone's IP Address . phonenumber= 1234 : The num ber for the phone to dial out account= 0 : The account in dex f or the phone to m ake call. T he index is 0 f or ac count 1, 1 fo r account 2, 2 for account 3, and etc.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 58 of 63 "Save and App ly" button. W e recommend rebootin g or power ing c y cle the phone after appl ying all the changes.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 59 of 63 UPGRADING AND PRO V ISIONING The GX P1 160/GXP1 165 c an be u pgraded via TFTP/HTT P/HTTPS by conf iguring the URL /IP Addres s for the TFTP/HTT P/HTTPS server and selecting a d ownload m ethod.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 60 of 63 restart again. Please do not interrupt or power c ycle the phone whe n the upgradin g process is on. Firmware upgrading tak es around 60 seconds in a co ntrolled LAN or 5 -10 m inutes over the Internet.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 61 of 63 numbers. i.e., P 2 is associated with the "Admin Password" in the W eb GUI->M aintenance->W eb/T elnet Access page. F or a det ailed parameter list, ple ase refer to the correspo nding firm ware re lease configuration tem plate.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 62 of 63 REST ORE F ACT OR Y DEF A U L T SET TINGS W arning : Restoring the F actory Def ault Settings wi ll delete al l configuration inform ation on the phon e. Please backup or print all the set tings before y ou restor e t o the factory default settin gs.
FIRM WARE VERSION 1.0.5. 26 GX P1 160/GXP1 16 5 USER MANUAL Page 63 of 63 EXPERIENCING THE GXP1160/GXP1165 Please visit our website: h ttp://w ww .gra ndstream.com to receive the m ost up- to -date updates on f irmware releases, additional feat ures, F AQs, documentation and news on new products.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Grandstream GXP1165 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Grandstream GXP1165 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Grandstream GXP1165, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Grandstream GXP1165 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Grandstream GXP1165, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Grandstream GXP1165.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Grandstream GXP1165. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Grandstream GXP1165 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.