Manuel d'utilisation / d'entretien du produit EG41MFT-US2H du fabricant Gigabyte
Aller à la page of 96
GA-EG41MFT -US2H LGA775 socket motherboard for Intel ® Core ™ processor family/ Intel ® Pentium ® processor family/Intel ® Celeron ® processor family User's Manual Rev .
Motherboard GA-EG41MFT -US2H Sept. 17, 2009 Sept. 17, 2009 Motherboard GA-EG41MFT-US2H.
Copyright © 2009 GIGA-BYTE TECHNOLOGY CO., L TD. All rights reserved. The trademarks mentioned in this manual are legally registered to their respective owners. Disclaimer Information in this manual is protected by copyright laws and is the property of GIGABYTE.
- 4 - T able of Contents Box Contents ................................................................................................................... 6 Optional Items ................................................................................
- 5 - Chapter 3 Drivers Installation ........................................................................................ 61 3-1 Installing Chipset Drivers ............................................................................... 61 3-2 Application Software .
- 6 - Box Contents GA-EG41MFT -US2H motherboard Motherboard driver disk User's Manual One IDE cable T wo SA T A 3Gb/s cables I/O Shield Optional Items Floppy disk drive cable (Part No. 12CF1-1FD001-7*R) 2-port USB 2.0 bracket (Part No. 12CR1-1UB030-5*R) 2-port IEEE 1394a bracket (Part No.
- 7 - GA-EG41MFT -US2H Motherboard Layout KB_MS OPTICAL LEVEL SHIFTER LEVEL SHIFTER CPU_F AN PHASE LED LGA775 A TX GA-EG41MFT -US2H USB LAN CD_IN COMA F_AUDIO AUDIO M_BIOS B_BIOS PCIEX16 IDE SPDIF_O D.
- 8 - Block Diagram PS/2 KB/Mouse 8 USB Ports LGA775 Processor Host Interface Intel ® G41 GMCH CLK (333/266/200 MHz) DDR3 1066/800 MHz Intel ® ICH7 2 PCI PCI Bus Dual Channel Memory PCI CLK (33 MHz).
- 9 - Hardware Installation 1- 1 Installation Precautions Th e m ot her bo ar d c on ta in s n um er ou s d el ic at e e le ct ro ni c c ir cu it s a nd comp one nt s w hi ch can become damaged as a result of electrostatic discharge (ESD).
Hardware Installation - 10 - 1- 2 Product Specications CPU w Support for an Intel ® Core ™ 2 Extreme processor/ Intel ® Core ™ 2 Quad processor/Intel ® Core ™ 2 Duo processor/ Intel ® Pentium ® processor/Intel ® Celeron ® processor in the LGA775 package (Go to GIGABYTE's website for the latest CPU support list.
- 1 1 - Hardware Installation Internal w 1 x 24-pin A TX main power connector Connectors w 1 x 4-pin A TX 12V power connector w 1 x oppy disk drive connector w 1 x IDE connector w 4 x SA T A 3Gb/s .
Hardware Installation - 12 - (Note 1) Due to Win dows Vis ta/X P 32-bi t oper atin g sys tem li mita tion , when more t han 4 G B of ph ysica l memory is installed, the actual memory size displayed will be less than 4 GB.
- 13 - Hardware Installation 1-3 Installing the CPU and C PU C ooler Read the following guidelines before you begin to install the CPU: • Make sure that the motherboard supports the CPU. (Go to GIGABYTE's website for the latest CPU support list.
Hardware Installation - 14 - B. Follow the steps below to correctly install the CPU into the motherboard CPU socket. Step 1: Completely raise the CPU socket lever . Step 3: Re m o ve t h e p r ot e c t iv e s o ck e t c o ve r f r o m th e load pla te.
- 15 - Hardware Installation 1-3 -2 I nst all ing t he CPU Cool er Follow the steps below to correctly install the CPU cooler on the motherboard. (The following procedure uses Intel ® boxed cooler as the example cooler .) Step 1: Apply an even and thin layer of thermal grease on the surface of the installed CPU.
Hardware Installation - 16 - 1- 4 Installin g the Me mor y Due to chipset limitation, read the following guidelines before installing the memory in Dual Channel mode. 1. Dual Channel mode cannot be enabled if only one DDR3 memory module is installed. 2.
- 17 - Hardware Installation 1- 4 -2 Inst all ing a M emo r y Before installing a memory module, make sure to turn off the computer and unplug the power cord from the power outlet to prevent damage to the memory module. DDR3 and DDR2 DIMMs are not compatible to each other or DDR DIMMs.
Hardware Installation - 18 - 1-5 Installing an Expansion Card Read the following guidelines before you begin to install an expansion card: • Make sure the motherboard supports the expansion card. Carefully read the manual that came with your expansion card.
- 19 - Hardware Installation 1-6 Back Panel Connectors PS/2 Keyboard and PS/2 Mouse Port Use the upper port (green) to connect a PS/2 mouse and the lower port (purple) to connect a PS/2 key- board. D-Sub Port The D-Sub port supports a 15-pin D-Sub connector .
Hardware Installation - 20 - A. Dual Display Congurations: This moth erboard pr ovides th ree displ ay ports, DVI-D, HDM I, and D-S ub ports an d support s dual-di splay congurations. Note that the DVI-D+HDMI conguration only works in operating system environments.
- 21 - Hardware Installation Center/Subwoofer Speaker Out Jack (Orange) Use this audio jack to connect center/subwoofer speakers in a 5.1/7.1-channel audio conguration. Rear Speaker Out Jack (Black) Use this audio jack to connect rear speakers in a 4/5.
Hardware Installation - 22 - 1- 7 Internal Connec tors Read the following guidelines before connecting external devices: • First make sure your devices are compliant with the connectors you wish to connect. • Befor e ins tall ing th e dev ices, be sur e to tu rn off th e devi ces a nd you r com puter.
- 23 - Hardware Installation G.QBOFM 13 1 24 12 A TX A TX: Pin No. Denition 13 3.3V 14 -12V 15 GND 16 PS_ON (soft On/Off) 17 GND 18 GND 19 GND 20 -5V 21 +5V 22 +5V 23 +5V (O nly for 2x12-pi n A TX) 24 GN D ( Only for 2 x12-p in A TX) Pin No. Denition 1 3.
Hardware Installation - 24 - 3/4) CPU_FAN/SYS_F AN (Fan Headers) The motherboard has a 4-pin CPU fan header and a 4-pin system fan header (CPU_FAN/SYS_F AN). Most fan headers possess a foolproof insertion design. When connecting a fan cable, be sure to connect it in the correct orientation (the black connector wire is the ground wire).
- 25 - Hardware Installation 6) IDE (IDE Connector) The IDE connector supports up to two IDE devices such as hard drives and optical drives. Before attach- ing the IDE cable, locate the foolproof groove on the connector .
Hardware Installation - 26 - 8) F_P ANEL (Front Panel Header) Conne ct the p ower s witch , rese t swit ch, sp eaker, chassi s intr usio n switc h/se nsor an d syst em sta tus indicator on the chassis to this header according to the pin assignments below.
- 27 - Hardware Installation 9) F_AUDIO (Front Panel Audio Header) The front panel audio header supports Intel High Denition audio (HD) an d AC'97 audi o. Y ou may connect your chassis front panel audio module to this header. Make sure the wire assignments of the module con - nector match the pin assignments of the motherboard header.
Hardware Installation - 28 - Pin No. Denition 1 Power 2 SPDIFI 3 GND 1 1) SPDIF_I (S/PDIF In Header) This header supports digital S/PDIF In and can connect to an audio device that supports digital audio out via an optional S/PDIF In cable. For purchasing the optional S/PDIF In cable, please contact the local dealer .
- 29 - Hardware Installation 13) F_USB1/F_USB2 (USB Headers) The headers conform to USB 2.0/1.1 specication. Each USB header can provide two USB ports via an optional USB bracket. For purchasing the optional USB bracket, please contact the local dealer .
Hardware Installation - 30 - 15) COMA (Serial Port Header) The COMA header can provide one serial port via an optional COM port cable. For purchasing the op- tional COM port cable, please contact the local dealer .
- 31 - Hardware Installation 17) PHASE LED The n umb er of l igh ted L EDs i ndi cate s the CPU l oadi ng. Th e hig her t he CP U loa din g, th e mor e th e number of lighted LEDs. T o enable the Phase LED display function, please rst enable Dynamic Energy Saver Advanced.
Hardware Installation - 32 -.
- 33 - BIOS Setup BIOS (Ba sic Inpu t and Out put Syst em) reco rds hard ware par ameters of the sy stem in t he CMOS o n the motherboard. Its major functions include conducting the Power-On Self-T est (POST) during system startup, saving sy stem param eters and l oading op erating sy stem, etc .
BIOS Setup - 34 - 2-1 Startup Screen The following screens may appear when the computer boots. Function Keys: <DEL>: BIOS SETUP Press the <Delete> key to enter BIOS Setup or to access the Q-Flash utility in BIOS Setup.
- 35 - BIOS Setup 2-2 The Main Menu Once you enter the BIOS Setup program, the Main Menu (as shown below) appears on the screen. Use ar- row keys to move among the items and press <Enter> to accept or enter a sub-menu.
BIOS Setup - 36 - The Functions of the <F1 1> and <F12> keys (For the Main Menu Only) F1 1: Save CMOS to BIOS This function allows you to save the current BIOS settings to a prole. Y ou can create up to 8 proles (Prole 1-8) and name each prole.
- 37 - BIOS Setup 2-3 MB Intelligent T weaker(M.I.T .) (Note) This item appears only if you install a CPU that supports this feature. Whether the system will work stably with the overclock/overvoltage settings you made is dependent on your overall system congurations.
BIOS Setup - 38 - Robust Graphics Booster Robust Graphics Booster (R.G.B.) helps to enhance the performance of the graphics chip and memory. Auto allows the BIOS to automatically set the R.G.B. mode based on system congurations. Options are: Auto (default), Fast, Turbo.
- 39 - BIOS Setup >>>>> Advanced Clock Control Advanced Clock Control CMOS Setup Utility-Copyright (C) 1984-2009 A ward Software Advanced Clock Control higf : Move Enter: Select +/-/PU/.
BIOS Setup - 40 - Memory Frequency (Mhz) The rst memory f requenc y value i s the nor mal ope rating f requenc y of the m emory be ing used ; the second is the memory frequency that is automatically adjusted according to the CPU Host Frequency (Mhz) and System Memory Multiplier settings.
- 41 - BIOS Setup tRFC Options are: Auto (default), 1~255. tRTP Options are: Auto (default), 1~15. Command Rate(CMD) Options are: Auto (default), 1~3. >>>>> Channel A/B Channel A/B T im.
BIOS Setup - 42 - T rd2wr(Same/Diff Rank) Options are: Auto (default), 1~15. DIMM1 Clock Skew Control Options are: Auto (default), +800ps~-700ps. DIMM2 Clock Skew Control Options are: Auto (default), +800ps~-700ps. DDR Write Leveling Allows you to determine whether to ne-tune memory parameters to enhance memory compatibility .
- 43 - BIOS Setup Clk Driving Pull-Up Level Options are: Auto (default), +8~-7. Data Driving Pull-Down Level Options are: Auto (default), +8~-7. Cmd Driving Pull-Down Level Options are: Auto (default), +8~-7. Ctrl Driving Pull-Down Level Options are: Auto (default), +8~-7.
BIOS Setup - 44 - Date (mm:dd:yy) Sets the system date. The date format is week (read-only), month, date and year . Select the desired eld and use the up arrow or down arrow key to set the date. Time (hh:mm:ss) Sets the system time. For example, 1 p.
- 45 - BIOS Setup The following elds display your hard drive specications. If you wish to enter the parameters manually , refer to the information on the hard drive. Capacity Approximate capacity of the currently installed hard drive. Cylinder Number of cylinders.
BIOS Setup - 46 - (Note) This item is present only if you install a CPU that supports this feature. For more information about Intel CPUs' unique features, please visit Intel's website. 2-5 Advanced BIOS Features Hard Disk Boot Priority Species the sequence of loading the operating system from the installed hard drives.
- 47 - BIOS Setup CPU Multi-Threading (Note) Allows you to determine whether to enable all CPU cores and multi-threading function when using an Intel CPU that supports multi-core technology . This feature only works for operating systems that support multi-processor mode.
BIOS Setup - 48 - 2-6 Advanced Chipset Features CMOS Setup Utility-Copyright (C) 1984-2009 A ward Software Advanced Chipset Features Onboard VGA [Enable If No Ext PEG] Init Display First [PCI] P A VP .
- 49 - BIOS Setup P A VP Lite Mode This item is congurable only if the P A VP Mode option is set to P A VP Lite Mode . Options are: 32MB (default), 48MB, 64MB, 128MB and 256MB. Paranoid P A VP Mode This item is congurable only if the P A VP Mode option is set to Paranoid P A VP .
BIOS Setup - 50 - 2-7 Integrated Peripherals On-Chip Primary PCI IDE Enables or disables the rst integrated IDE controller . (Default: Enabled) On-Chip SA T A Mode Congures the integrated SA T A controller . Disabled Disables the integrated SA T A controller.
- 51 - BIOS Setup Azalia Codec Enables or disables the onboard audio function. (Default: Auto) If you wish to install a 3rd party add-in audio card instead of using the onboard audio, set this item to Disabled . Onboard H/W 1394 Enables or disables the onboard IEEE 1394 function.
BIOS Setup - 52 - When a Cable Problem Occurs... If a cable problem occurs on a specied pair of wires, the Status eld will show Short and then length shown will be the approximate distance to the fault or short. Example: Part1-2 Status = Short / Length = 2m Explanation: A fault or short might occur at about 2m on Part 1-2.
- 53 - BIOS Setup ACPI Suspend T ype Species the ACPI sleep state when the system enters suspend. S1(POS) Enables the system to enter the ACPI S1 (Power on Suspend) sleep state. In S1 sleep state, the system appears suspended and stays in a low power mode.
BIOS Setup - 54 - (Note) Supported on Windows Vista operating system only . Resume by Alarm Determines whether to power on the system at a desired time. (Default: Disabled) If enabled, set the date and time as following: Date (of Month) Alarm: Turn on the system at a specic time on each day or on a specic day in a month.
- 55 - BIOS Setup PCI1 IRQ Assignment Auto BIOS auto-assigns IRQ to the rst PCI slot. (Default) 3,4,5,7,9,10,1 1,12,14,15 Assigns IRQ 3,4,5,7,9,10,1 1,12,14,15 to the rst PCI slot. PCI2 IRQ Assignment Auto BIOS auto-assigns IRQ to the second PCI slot.
BIOS Setup - 56 - Reset Case Open Status Keeps or clears the record of previous chassis intrusion status. Enabled clears the record of previous chassis intrusion status and the Case Opened eld will show "No" at next boot.
- 57 - BIOS Setup Press <Enter> on this item and then press the <Y> key to load the safest BIOS default settings. In case system instability occurs, you may try to load Fail-Safe defaults, which are the safest and most stable BIOS settings for the motherboard.
BIOS Setup - 58 - Press <Enter> on this item and type the password with up to 8 characters and then press <Enter>. Y ou will be requested to conrm the password.
- 59 - BIOS Setup Press <Enter> on this item and press the <Y> key . This saves the changes to the CMOS and exits the BIOS Setup program. Press <N> or <Esc> to return to the BIOS Setup Main Menu. 2-14 Save & Exit Setup Press <Enter> on this item and press the <Y> key.
BIOS Setup - 60 -.
- 61 - Drivers Installation 3-1 Installing Chipset Drivers Chapter 3 Drivers Installation • Before installing the drivers, rst install the operating system. • After installing the operating system, insert the motherboard driver disk into your optical drive.
Drivers Installation - 62 - 3-2 Application Software This page displays all the utilities and applications that GIGABYTE develops and some free software.
- 63 - Drivers Installation 3-4 Contact For the detailed contact information of the GIGABYTE T aiwan headquarter or worldwide branch ofces, click the URL on this page to link to the GIGABYTE website. 3-5 System This page provides the basic system information.
Drivers Installation - 64 - 3-6 Download Center T o update the BIO S, drivers, or applications, click the Download Ce nter button to link to t he GIGABYTE website.
- 65 - Unique Features 4 - 1 Xpress Recovery 2 Chapter 4 Unique F eatures Xp r es s R e co v er y 2 i s a u ti l it y t h at a l l ow s y ou to q u ic k l y co m p re s s an d back up your system data and perform restoration of it.
Unique Features - 66 - Step 3: Wh e n pa r ti t io n in g y o ur h a rd d r i ve , m ak e s ur e t o leave unallocated space (10 GB or more is recom- mended; actual size requirements vary , depending on the amount of data) and begin the installation of the operating system.
- 67 - Unique Features D. Using the Restore Function in Xpress Recovery2 E. Removing the Backup F . Exiting Xpress Recovery2 Sel ec t RESTORE to re st or e th e ba ck up t o yo ur h ar d dr ive in case the system breaks down. The RESTORE option will not be present if no backup is created before.
Unique Features - 68 - 4 -2-1 U pda tin g th e BI OS wi th t he Q - Fl ash Ut ili t y A. Before Y ou Begin 1. From GIGABYTE's website, download the latest compressed BIOS update le that matches your moth - erboard model. 2. Extract the le and save the new B IOS le (e.
- 69 - Unique Features B. Updating the BIOS When updatin g the BIOS, ch oose the loc ation where t he BIOS le is saved. The followi ng procedure as - sumes that you save the BIOS le to a oppy disk. Step 1: 1. Insert the oppy disk containing the BIOS le into the oppy disk driv e.
Unique Features - 70 - Step 4: Press <Esc> and then <Enter> to exit Q-Flash and reboot the system. As the system boots, you should see the new BIOS version is present on the POST screen. Step 5: During the POST , press <Delete> to enter BIOS Setup.
- 71 - Unique Features 4 -2-2 U pda tin g th e BI OS wi th t he @ BI OS Ut ili t y A. Before Y ou Begin 1. In Windows, close all applications and TSR (T erminate and Stay Resident) programs. This helps prevent unexpected failures when performing a BIOS update.
Unique Features - 72 - 4 -3 Eas y T une 6 GIGABYTE's EasyTune 6 is a simple and easy-to-use interface that allows users to ne-tune their system settings or do overclock/overvoltage in Windows environment.
- 73 - Unique Features 4 - 4 Dynamic Energy Sa ver Advanced GIGABYTE Dynamic Energy Saver Advanced (Note 1) is a revolutionary technology that delivers unparalleled power savings with a click of the button.
Unique Features - 74 - B. T otal Mode In T otal Mode, users are able to see how much total power s avings they have accumulated in a set period of time since activating Dynamic Energy Saver Advanced for th e rst time (Note 4) .
- 75 - Unique Features 4 - 5 Q - Share Q-Share is an easy and convenient data sharing too l. After conguring your LAN connection settings and Q-Share, you are able to share your data with computers on the same network, making full use of Internet resources.
Unique Features - 76 - 4 - 6 T ime Repair Based on the Microsoft Volume Shadow Copy Services technology, Time Repair allows you to quickly back up and restore your system data in the Windows Vista operating system. Time Repair supports NTFS le system and can restore system data on P A T A and SA T A hard drives.
- 77 - Appendix 5-1 Conguring Audio Input and Output Chapter 5 Appendix 5-1-1 Conguring 2/4/5.1/7.1-Channel Audio Th e mo t h e r b o a r d p r o v i d e s s i x a u d i o j a c k s o n t h e ba c k p a ne l w h i c h su p p o rt 2/ 4 / 5. 1 / 7 .
Appendix - 78 - Step 2: Connect an audio device to an audio jack. The The cur- rent connected device is dialog box appears. Select the device according to the type of device you connect. Then click OK . Step 3: On the Speakers s creen, click t he Spe aker Co ngura - tion tab.
- 79 - Appendix 5-1-2 Conguring S/PDIF In/Out A. S/PDIF In The S/PDIF In cable (optional) allows you to input digital audio signals to the computer for audio processing. 1. Installing the S/PDIF In Cable: 2. Conguring S/PDIF In: On the Digital Input screen, click the Default Format tab to select the default format.
Appendix - 80 - B. S/PDIF Out The S/PDIF Out jacks can transmit audio signals to an external decoder for decoding to get the best audio quality . 1. Connecting a S/PDIF Out Cable: 2. Conguring S/PDIF Out: On the Digital Output screen, click the Default Format tab and then select the sample rate and bit depth.
- 81 - Appendix 5-1-3 Conguring Microphone Recording Step 1: After installing the audio driver , the HD Audio Manager icon will appear in the notication area.
Appendix - 82 - Step 4: T o r a is e t h e r e c o rd i n g a n d p l a yb a c k v o l u me fo r t h e microphone, click the Microphone Boost icon on the right of the Recor ding V olume slider and set the Microphone Boost level.
- 83 - Appendix Step 3: When the Stereo Mix item appears, right-click on this item and select Enable . Then set it as the default de- vice. Step 4: Now you can access the HD Audio Manager to cong - ure Stereo Mix and use Sound Recorder to record the sound.
Appendix - 84 - 5-2 T roubleshooting 5-2-1 Frequently Asked Questions T o read more FAQs for your motherboard, please go to the Support&DownloadsMotherboardF AQ page on GIGABYTE's website. Q: In the BIOS Setup program, why are some BIOS options missing? A: Some advanced options are hidden in the BIOS Setup program.
- 85 - Appendix 5-2-2 T roubleshooting Procedure If you encounter any troubles during system startup, follow the troubleshooting procedure below to solve the problem. ST ART A Turn off the power . Remove all peripherals, connecting cables, and power cord etc.
Appendix - 86 - If the proce dure above is una ble to solv e your p robl em, c onta ct the place of pur chas e or lo cal dealer for help. Or go to the Support&DownloadsT echnical Service Zone page to submit your question. Our customer service staff will reply you as soon as possible.
- 87 - Appendix 5-3 Regulatory Statements Regulatory Notices This document must not be copied without our written permission, and the conten ts there of must not be imparted to a third party nor be used for any unauthorized purpose. Contravention will be prosecuted.
Appendix - 88 - Finally , we suggest that you practice other environmentally friendly actions by understanding and using the energy-saving features of this product (where applicable), recycling the inner and outer packaging (including shipping containers) this product was delivered in, and by disposing of or recycling used batteries properly .
- 89 - Appendix.
Appendix - 90 -.
- 91 - Appendix.
Appendix - 92 -.
- 93 - Appendix.
Appendix - 94 -.
- 95 - Appendix Contact Us • GIGA-BYTE TECHNOLOGY CO., L TD. Address: No.6, Bau Chiang Road, Hsin-Tien, T aipei 231, T aiwan TEL: +886-2-8912-4000 F AX: +886-2-8912-4003 T ech. and Non-T ech. Support (Sales/Marketing) : http://ggts.gigabyte.com.tw WEB address (English): http://www .
Appendix - 96 - • G.B.T . TECHNOLOGY TRADING GMBH - Germany WEB address : http://www .gigabyte.de • G.B.T . TECH. CO., L TD. - U.K. WEB address : http://www .giga-byte.co.uk • Giga-Byte T echnology B.V . - The Netherlands WEB address : http://www .
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Gigabyte EG41MFT-US2H c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Gigabyte EG41MFT-US2H - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Gigabyte EG41MFT-US2H, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Gigabyte EG41MFT-US2H va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Gigabyte EG41MFT-US2H, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Gigabyte EG41MFT-US2H.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Gigabyte EG41MFT-US2H. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Gigabyte EG41MFT-US2H ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
