Manuel d'utilisation / d'entretien du produit E-6100 du fabricant Gateway
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Y our Gatewa y Comput er Customizing T roubleshooting E-6100 user's guide.
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i Contents 1 Checking Out Your Gateway E-6100 Computer . . . . . . . . . . . . . . . . . . 1 Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Back . . . . . . . . . . . .
ii Creating a data CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 2 Copying m usic tracks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Creating a music CD . .
iii Adding or replacin g a hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 0 Adding or replacin g add-in cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 3 Replacin g the pow er supply .
iv A E-610 0 Techni cal Refere nce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 System b oard layout .
1 1 Checking Out Y our Gateway E-6100 Computer This chapter introduces you to the basic features of your Gateway E-6100 computer . Read this chap ter to learn: ■ How to identify the features of your.
2 Chapter 1: Checking Ou t Your Gatewa y E-6100 Com puter www .gateway .com Front Y our computer ma y contain any of the fo llowing components . 3.5-i nch drive bay cove r CD/DVD/recordable drive CD/DVD eject button Diskette e ject button Diskette d rive Power button USB ports IEEE 1394 port (optiona l) 5.
3 Front www .gateway .com Component Icon Description CD/DVD/recordable drive Use th is drive to listen to audio CD s, instal l game s and progra ms, watch DVDs, and store large file s onto rec ordable CDs and DVDs (depen ding on dri ve type). F or more infor mation, se e “Using the CD or DVD drive” o n page 34 .
4 Chapter 1: Checking Ou t Your Gatewa y E-6100 Com puter www .gateway .com Back Y our computer ma y contain any of the fo llowing components . Modem ja ck (optional ) Rea r ou t (Line out 2) jac k (o.
5 Back www .gateway .com Component Icon Description Product l abel Y our compu ter’s seria l and mode l numb er . Power conn ector Plug th e power cabl e into th is conne ctor . V oltage sw itch Before turni ng on your c omputer , make sure that this switc h is in the corre ct posi tion for the correct v oltage.
6 Chapter 1: Checking Ou t Your Gatewa y E-6100 Com puter www .gateway .com Headp hone/anal og speake rs (Line ou t 1) jack (optiona l) Plug powe red, a nalog fron t spe akers , an ex tern al amplifi er , or headph ones i nto this ja ck. This jack is color-co ded green.
7 Ident ifying your mo del www .gateway .com Identifying your model Gateway mo del numb er The label on the back of y our computer case contains info rmation that identifies your co mputer model. The label also c ontains your serial number . Gateway T echnical Support will need this information if you call for a ssistance.
8 Chapter 1: Checking Ou t Your Gatewa y E-6100 Com puter www .gateway .com Microsoft Certi ficat e of Authenticity The Microsoft Certificate of Authenticity la bel found on the back or side of your computer case incl udes the product key code for your operating system.
9 Findin g your sp ecifica tions www .gateway .com Finding your specifications For more inf ormation about your computer , such as memory size, mem ory type, and hard drive size, go to the My Computer I nfo link in HelpSpot or visit Gateway’ s eSupport page a t support.
10 Chapter 1: Checking Ou t Your Gatewa y E-6100 Com puter www .gateway .com Y ou can a lso find out mo re about your computer a t the Gateway eSupport site.
11 Accesso ries www .gateway .com Accessories Gateway offers various accessories that can help you make the most of using your computer . T o order accessories, visit the Accessory Superstore at accessories .g atew ay .co m . Networking ki t W ith a networking kit, you can network (link) two or more compu ters in yo ur home.
12 Chapter 1: Checking Ou t Your Gatewa y E-6100 Com puter www .gateway .com Storage Devices If you need additional sto rage space or you want t o back up your files, you can add stora ge devices to you com puter .
2 13 Setting Up Y our Computer This chapter provi des basic information about y our Gateway computer . Read this chapter to learn ho w to: ■ Use your computer safely ■ Start and tu rn off your com.
14 Chapter 2: Setting Up Y our Computer www .gateway .com Protecting from power source problems During a power surge, the voltage level of electricity coming into your comput er can increase to far above normal levels and cause data loss or system damage.
15 Starting your com puter www .gateway .com Starting your computer T o start your computer: 1 Connect the cables to your computer using the setup poster . 2 Tu r n o n t h e m o n i t o r. 3 T urn on your comput er and speakers. 4 If you are starting y our computer for the first time, follo w the on-screen instructions to set up your computer .
16 Chapter 2: Setting Up Y our Computer www .gateway .com T urning off your computer T o turn off your computer in Windows XP: 1 Click Start , then click T urn Off Computer . The T ur n Off Computer dial og box opens. 2 Click Tu r n O f f . Wi ndows shuts down and turns off your computer .
17 Res tarting (re booting) yo ur comput er www .gateway .com Restarting (r ebooting) your computer If your computer does not respo nd to keyboard or mouse input, yo u may have to close programs that are not respondin g.
18 Chapter 2: Setting Up Y our Computer www .gateway .com W orking safely Before using your computer , read the following recommendati ons for setting up a safe and com fortable work area and avo iding discomfort and strain .
19 Worki ng safely www .gateway .com Setting up your c omput er desk an d chair When you are set ting up your computer d esk and chair , make sure that the desk is the appropriate height and the chair helps you maintain good posture. ■ Select a f lat surface for your com puter desk.
20 Chapter 2: Setting Up Y our Computer www .gateway .com Sitting at your co mputer ■ A v oid bend ing, ar ching, or angling y our wrists. Make sure that they are in a relaxed positi on when you type. ■ Do n o t s l ou ch f or wa r d o r le a n f a r b a ck .
3 21 Getting Help This chapter tells you a bout additional inf ormation resource s available to help you use yo ur computer . Read this chapter to learn ho w to access: ■ HelpSp ot™ ■ Do More Wi.
22 Chapter 3: Getting Help www .gateway .com HelpSpot Y our computer may include Hel pS pot , a n easily accessible collection of help information, trou bleshooters, instructiona l videos, and au tomated support.
23 HelpSpot www .gateway .com Y ou can f ind help i nformation by clic king a lin k, performin g a search, or browsing the index. T o learn about using your Gate way computer , your mouse, and other tasks, click the Using your Gateway computer link on the Help Spot main page .
24 Chapter 3: Getting Help www .gateway .com Searching for a topic T o search for a topic in HelpSpo t, type a word or phrase (keyword) in the Sear ch box located at the top of any HelpS pot screen, then click the arrow button.
25 HelpSpot www .gateway .com T o view a list of your search results, click the results header for the type of results you want to view . T o view a top ic, cli ck the to pic name in th e Search Resu lts list. HelpSpot videos HelpSpot contains seve ral short videos to he lp introduce yo u to new concepts or show you how to perform various tasks.
26 Chapter 3: Getting Help www .gateway .com Do More Wi th Gateway Y our computer may include Do M ore With Ga teway , a tool tha t provides additional info rmation about using your Gateway computer for digi tal music, digital photog raphy , digital video, gaming , and other pro grams.
27 Onli ne help www .gateway .com Online help Many programs provide information online so you can researc h a topic or learn how to perform a task while you are using the program. Y ou can access most online help inform ation by selecting a topic from a Help m e n u o r b y cl i ck i n g a He lp butto n.
28 Chapter 3: Getting Help www .gateway .com Gateway W eb site Gateway’ s online support is available 24 hours per day , 7 da ys per week and provides the most current dr ivers, product specificatio ns, tutorials, and personalized information about your system.
29 Gateway W eb site www .gateway .com Using eSuppo rt The eSupport site is divid ed into four major areas: ■ Suppo rt Home ■ Downloads ■ Contac t Us ■ Account Info Each of these areas is repre sented by a tab across the top of the W eb page.
30 Chapter 3: Getting Help www .gateway .com.
4 31 Using Drives and Multimedia This chapter provides i nformation on using the multimedi a capabilities of your c omputer . Read this chapter to learn how to: ■ Use the dis ket te dri ve ■ Use t.
32 Chapte r 4: Using Drive s and Mult imedia www .gateway .com Using the diskette drive The diskette drive uses 3.5-inch diskettes (sometimes called floppy disks ). Diskettes are useful for storing files or transferring f iles to another computer . Wa r n in g Do not expose d iskettes to water or mag netic fields.
33 Usin g the disk ette drive www .gateway .com T o use a diskette: 1 Insert the arrow-marked end of a diskette in to the diskette drive with the label side facing up. The diskette locks into the dr ive and the diskette eject button pops out . 2 T o ac cess a file on the diskette in W indows XP , cli ck Start , then click My Computer .
34 Chapte r 4: Using Drive s and Mult imedia www .gateway .com Using the CD or DVD drive Y ou can use your computer to enjoy a wide variety of multim edia features. Identifying drive types Look on the front of the drive for one or mo re of the following logos.
35 Using the CD or DVD drive www .gateway .com Inserting a CD or DVD Important Som e music CDs have co py protec tion softwar e. Y ou may not be able to play these CDs on your co mputer .
36 Chapte r 4: Using Drive s and Mult imedia www .gateway .com T o insert a CD or DVD: 1 Press the eject butto n next to the C D or DVD driv e. The CD o r DVD drive tray opens. 2 Place the disc in the tray with the label facing up. 3 Press the eject button again.
37 Creating C Ds and DVDs www .gateway .com Creating CDs and DVDs Y ou can use Nero Express to copy tracks from a music CD to your hard drive, copy or create da ta CDs and DVD s, create music CDs, crea te video DVDs, and more. Important W e recomm end that y ou do not us e your computer fo r other tasks wh ile creating CDs or DVDs.
38 Chapte r 4: Using Drive s and Mult imedia www .gateway .com Copying a CD or DVD T o copy a music CD, data CD, or data DVD: 1 Click Start , All Programs , Burn a CD or Data DVD , Nero Programs , then c lick Nero Express .
39 Creating C Ds and DVDs www .gateway .com 2 Click Copy entire disc . The Select source and destin ation screen opens. 3 Insert the music CD o r data CD or DVD you want to copy into y our recordable drive. If you have two drives, insert the disc in your non-reco rdable drive .
40 Chapte r 4: Using Drive s and Mult imedia www .gateway .com 7 Click Burn . The Nero’ s Title and CD Database dialo g b ox op ens..
41 Creating C Ds and DVDs www .gateway .com 8 W ait until the dialog box cl oses. - OR - Click Cancel . The Burning Process screen opens. If you are using one drive, Nero Express copies the tracks or files to your hard drive. If y ou are using two drives, Nero Express copies the tracks from th e source disc to the blank, recordable disc.
42 Chapte r 4: Using Drive s and Mult imedia www .gateway .com Crea ting a data CD or DVD T o create a data CD or DVD: 1 Click Start , All Programs , Burn a CD or Data DVD , Nero Programs , then c lick Nero Express . Nero Express opens. 2 Insert a blank, writable CD or DVD into your recordable drive.
43 Creating C Ds and DVDs www .gateway .com 5 Click Add . The Select File s and Folde rs dia log box opens. 6 Browse to the folder that contains the files you want to add. Y o u can click the arro w to open the Location list, then click a drive or folder , or you can click folders in the Name list.
44 Chapte r 4: Using Drive s and Mult imedia www .gateway .com 9 Click Next . The Final Burn Settings screen opens. 10 Click the arrow to open the Current recorder list, then click your recordable drive. 11 Click Burn . The Burning Process screen opens and Nero Express burns the files to the CD .
45 Creating C Ds and DVDs www .gateway .com Copying music tracks T o copy music CD trac ks to your hard drive: 1 Click Start , All Programs , Burn a CD or Data DVD , Nero Programs , then c lick Nero Express . Nero Express opens. 2 Insert the music CD tha t has the tracks y ou want to copy in to your CD drive.
46 Chapte r 4: Using Drive s and Mult imedia www .gateway .com 5 Click the Sa ve T rack s icon. The Ner o’ s Titl e and CD Dat abase dialog box opens.
47 Creating C Ds and DVDs www .gateway .com 7 If a message box opens, cli ck OK . The Save T racks dialo g box opens. 8 Click the arrow butt on to open the Output file format list, th en c lic k the format you want for the saved tracks. 9 T o record all the tracks, click GO .
48 Chapte r 4: Using Drive s and Mult imedia www .gateway .com Crea ting a mus ic CD T o create a music CD: 1 Click Start , All Programs , Burn a CD or Data DVD , Nero Programs , then c lick Nero Express . Nero Express opens. 2 Insert a bl ank, writab le CD into y our recordable d rive.
49 Creating C Ds and DVDs www .gateway .com The screen you use to add files o pens..
50 Chapte r 4: Using Drive s and Mult imedia www .gateway .com 5 Click Add . The Select File s and Folde rs dia log box opens. 6 Browse to the folder that contains the files you want to add. Y o u can click the arro w to open the Location list, then click a drive or folder , or you can click folders in the Name list.
51 Creating C Ds and DVDs www .gateway .com 9 Click Next . The Final Burn Settings screen opens. 10 Click the arrow to open the Current recorder list, then click your recordable drive. 11 Click Burn . The Burning Process screen opens and Nero Express burns the files to the CD .
52 Chapte r 4: Using Drive s and Mult imedia www .gateway .com Advanced features In addition to Nero Express, y ou can use: ■ Nero BackI tUp to create a backup of fil es on your hard drive, then use BackItUp to restore the files you backed up in case of a hard drive failu re, virus, or other problem.
5 53 Maintaining Y our Computer This chapter provides basic information about ma intaining your computer hardware and software. Read thi s chapter to learn how to : ■ Care for your computer ■ Crea.
54 Chapter 5: Maintaining Y our Computer www .gateway .com Caring for your computer T o extend the life of your system: ■ Be carefu l not to bump or drop yo ur computer , and do not put any objects on top of it. Th e case, although strong, is no t made to support extra weig ht.
55 Protecti ng your com puter from virus es www .gateway .com Protecting your computer from viruses A virus is a program t hat attac hes itself t o a file on a co mputer , then sp reads from one computer to another . Viruses can damage data or cause your computer to malfunction.
56 Chapter 5: Maintaining Y our Computer www .gateway .com T o scan for viruses: 1 Click Start , All Programs , Norton AntiV irus , then click Norton AntiV i rus 2003 . Norton AntiVirus opens . 2 Click Scan for Viruses . 3 Click the type of scan you want to make in the Scan for V iruses area, then under Actions, clic k Scan .
57 Protecti ng your com puter from virus es www .gateway .com T o remove a virus: 1 If Norton AntiVirus finds a virus, follow all on -screen instructions to remo ve th e viru s. 2 T urn off your computer and leave it off for at l east 30 sec onds. 3 T urn on your computer and rescan for the virus.
58 Chapter 5: Maintaining Y our Computer www .gateway .com Managing hard drive space W indows provides several utilities you can u se to manage your hard drive. Checking hard drive space T o check hard drive spac e: 1 In W indows XP , click Start , then click M y Computer .
59 Managing h ard drive space www .gateway .com Using Disk Cleanup Delete unnecessary files, such as temp orary Windows files, to free ha rd drive space. T o use the Windows Disk Cleanup program: 1 In W indows XP , click Start , then click M y Computer .
60 Chapter 5: Maintaining Y our Computer www .gateway .com 4 Make sure that the check box beside each file type you want to delete is selected. For more information abo ut file types y ou can delete, read the descriptions in th e Disk Clea nup dialog b ox.
61 Managing h ard drive space www .gateway .com 3 Click the T ools tab. 4 Click Check Now . 5 Click the options you want to use, then cli ck Sta rt . For help, press F1 .
62 Chapter 5: Maintaining Y our Computer www .gateway .com Defragmenting the hard drive When working with files, sometimes W in dow s divides the file information into pieces and stores them in differ ent places on the hard drive. This is called fragmentati on , and it is normal.
63 Managing h ard drive space www .gateway .com 3 Click the T ools tab. 4 Click Defragment Now . 5 If Disk Defragmenter do es not start automatic ally , click Defragment or Start .
64 Chapter 5: Maintaining Y our Computer www .gateway .com Backing up files Backing up files and removing them from the hard drive frees space for new files on the hard drive. It also protects you from losing important information if the hard drive fails or you accidentally delete files.
65 Managing h ard drive space www .gateway .com T o start the Scheduled T ask Wizard: 1 Click Start , All Programs , Access ories , System T ools , then click Schedule d Ta s k s . T he Sche dule d T a sks wind ow ope ns. 2 Double-c lick the Add Scheduled T ask icon.
66 Chapter 5: Maintaining Y our Computer www .gateway .com Cleaning your computer Keeping your c omputer clean and the vents free from dust helps keep your system performing at it s best.
67 Cleaning your com puter www .gateway .com Cleaning the keyboard Y ou shou ld clean th e keyboard occasion ally by u sing an ae rosol can of air wit h a narrow , straw-like e xtension to remove dust and lint trapped under the keys. If you spill liquid on the key board, turn off your computer and turn the keyboard upside down.
68 Chapter 5: Maintaining Y our Computer www .gateway .com Cleaning the mouse If the mouse poi nter begins moving erratically a cross the computer s creen or becomes difficult to control precisely , cleaning the mouse will likely improve its accura cy .
69 Cleaning your com puter www .gateway .com 4 Clean the mouse rollers with a cotton swab dip ped in isopropyl alcohol. 5 Replace the mouse ball and lock the retaining ring into pl ace. Help and Support For a video tutorial about cle aning the m ouse in Windows XP , clic k Start , then c lick He lp and Support .
70 Chapter 5: Maintaining Y our Computer www .gateway .com Power management Computer equipment can a ccount fo r a significant p ortion of energy us e in the home and office environment. Y ou may not want to shut down your computer each time you leave it, especia lly if you plan to be aw ay for only a short time.
71 Power man agement www .gateway .com Using po wer savin g modes Changi ng power s ettings Y ou can change po wer management setting s, suc h as the power button function and power-saving timers, by changing power settings in W indows. Y ou can also adjust power schemes and adjust advanced power settings.
72 Chapter 5: Maintaining Y our Computer www .gateway .com Changi ng the powe r scheme T o change the power scheme: 1 In W indows XP , click Start , then click Contro l Pa nel . The Con trol P anel window opens. If your Control Panel is in Category View , click Performance and Mainte nance .
73 Power man agement www .gateway .com 3 Click the arrow button to open the Power Sche mes list, t hen click the power scheme you want. - OR - Cli ck a n arr ow b utto n t o ope n th e Sys tem st andby , T urn off monitor , or Tu r n off hard disks list, then click the time you want.
74 Chapter 5: Maintaining Y our Computer www .gateway .com 3 Click the Advanced tab. 4 Click the arrow button to open a Power buttons list, then c lick the power setting mode you wa nt to use.
75 Power man agement www .gateway .com Activating and us ing Hibernate mode T o activate Hibernate mode: 1 In W indows XP , click Start , then click Contro l Pa nel . The Con trol P anel window opens. If your Control Panel is in Category View , click Performance and Mainte nance .
76 Chapter 5: Maintaining Y our Computer www .gateway .com T o use Hibernate mode: ■ As an automatic power savings mo de: Open the Powe r Opti ons Prope rtie s d i a l o g b o x , t h e n c l i ck t h e Power Schemes tab. Click the a rrow button to open a System hibernates li st, then click the time you want to use.
77 Power man agement www .gateway .com 2 Click/Double-cl ick the Power Options or Power Managemen t icon. The Power Option s Properties dialog box opens. 3 Click the UPS tab. 4 Click Select . The UPS Selection dial og box open s. 5 Click the ma nufacturer and model of the UPS device.
78 Chapter 5: Maintaining Y our Computer www .gateway .com.
6 79 Restoring Software Read thi s chapter to le arn how to: ■ Reinstall device drivers ■ Update device driv ers ■ Reinstall p rograms ■ Reinstall W indows.
80 Chapter 6: Restoring So ftware www .gateway .com Using the Restoration CDs Use the Gate way Restoration CD s to reinstall device drivers, your operating system, and oth er programs that were preinstalled at t he factory .
81 Reinstal ling devi ce drivers www .gateway .com Reinstalling de vice drivers Devi ce drivers are pro grams that c ontrol devi ces such as th e computer disp lay , CD or DVD drives, an d modems. Drivers tr anslate information between computer dev ices and program s.
82 Chapter 6: Restoring So ftware www .gateway .com 5 Select a single devi ce driver to re install. - OR - Click Automatic Installation , then select multiple device drivers to reinstall. (Grayed out drivers are not available f or Automatic Installation.
83 Updating de vice driv ers www .gateway .com Updating device drivers The Restor ation CDs contain a device driv er update utility that works over the Internet. If you do not have an Intern et service provider , the update utility works by direct-dialing the device driver update service.
84 Chapter 6: Restoring So ftware www .gateway .com Reinstalling programs If you have p roblems runnin g a program or if y ou have reinsta lled your operating system, you can reinst all programs from the yellow Applications CD and other program CDs.
85 Reinst alling prog rams www .gateway .com 8 Click Install . 9 Follow any additional on-screen instructions. Depending on the programs you are reinstalling, y ou may only need to restar t your computer to complete the installa tion. However , if a setup wizard opens when you restart your computer , follow the on-screen instructions.
86 Chapter 6: Restoring So ftware www .gateway .com Reinstalling Windows If your computer is not working correctly , tr y the following options to correct the problem: ■ T roubleshooting. For more information, see “T roubleshoot ing” on page 13 1 .
87 Rein stallin g Windows www .gateway .com 6 Sele ct 1. Continue deleting all files and restart . 7 When prompt ed, press any key to continue. 8 Sele ct 2. Boot from CD-ROM . 9 Select a languag e optio n. 10 Sele ct 2. Automated installat ion of Wi ndows (XP or 200 0) .
88 Chapter 6: Restoring So ftware www .gateway .com.
7 89 Upgrading Y our Computer Thi s cha pte r pro vid es in for mat ion abou t upg rad ing a nd replacing components in y our computer . Read this chapter to learn how to : ■ Identify your case styl.
90 Chapter 7: Upgradin g Your Compute r www .gateway .com Selecting a place to work W ork on your computer in an area that: ■ Is clean (a void dusty area s) ■ Is a low-static environment (a void c.
91 Gather ing the tool s you need www .gateway .com Preventing static electricity dis charge The components inside yo ur computer are extremely sensitive to static electricity , also known as el ectrostati c disch arge (ESD). Before opening the com puter case, follow these guidelines: ■ T urn off your co mputer .
92 Chapter 7: Upgradin g Your Compute r www .gateway .com Opening the case T o open t he computer case: 1 Follow the instructions under “Preve nting static electricity discharg e” on page 91 . 2 Shut down your computer , then disconnect the power cord and modem, network, and al l peripheral device ca bles.
93 Open ing the ca se www .gateway .com 5 Push in on the cover release handle..
94 Chapter 7: Upgradin g Your Compute r www .gateway .com 6 Pull the si de panel away f rom the case..
95 Closin g the ca se www .gateway .com Closing the case T o close the computer case: 1 Make sure that all of the in ternal cables are arranged inside the case so they will not be pin ched when you close the case. 2 Align the door tabs into the case no tches.
96 Chapter 7: Upgradin g Your Compute r www .gateway .com 3 Swing the side panel toward the ca se unt il the release handle locks. 4 If you removed a case c over shipping screw , replace the screw .
97 Adding or replacing a diskette, CD, o r DVD drive www .gateway .com Adding or replaci ng a diskette, CD, or DVD drive U s e t h e s e i n s t r u c t i o n s t o r e p l a c e 5 . 2 5 - i n c h d r i v e s s u c h a s C D o r D V D d r i v e s , and 3.
98 Chapter 7: Upgradin g Your Compute r www .gateway .com 3 If there is a shipping screw installed next to th e release lever , remove the screw , then slide the release lever toward the rear of the case.
99 Adding or replacing a diskette, CD, o r DVD drive www .gateway .com 4 If you are replacing a d rive, slide the old drive forward and out of the drive bay . - OR - If you are adding a new drive, slide the d rive bay cov er forward and out of the drive bay .
100 Chapter 7: Upgradin g Your Compute r www .gateway .com Adding or replacing a hard drive Use these ins tructions to add or replace a h ard drive. T o add or replace a hard drive: 1 Open the case using th e instructions i n “Opening the ca se” on pag e 92 .
101 Adding or replaci ng a hard drive www .gateway .com 3 Slide the release leve r toward the open side of the ca se. 4 If you are removing a dr ive, slide the old drive out of the dr ive bay . 5 If you are replacing a drive, set a ny jumpers on the new drive to match the old drive.
102 Chapter 7: Upgradin g Your Compute r www .gateway .com 6 Slide the new drive in, then slide th e re lease leve r toward the inside of the case. 7 If you are replacing a drive, reconnect the drive cables using y our notes from Step 2 .
103 Adding or replacing add-in car ds www .gateway .com Adding or replacing add-in cards An add-in card is a card used in your computer to a dd functionality to the system.
104 Chapter 7: Upgradin g Your Compute r www .gateway .com 4 Remove the retenti on thumb-screw that secures the card retention cove r to the case, then swing the a dd-in card retention cover open.
105 Adding or replacing add-in car ds www .gateway .com 5 If you a re replac ing an add- in card, remove the old add-in card. Y ou can slightly seesaw the card end-to-end to loosen the card, but do not bend the c ard si dewa ys. 6 Insert the new card in to the add-in slot.
106 Chapter 7: Upgradin g Your Compute r www .gateway .com 8 If you disconnected a ny cables, reconnect the add -in card cables using your notes from Step 3 . See the add-in card documentation for more information. - OR - If you are add ing an add- in card, see the ca rd documen tation for information about connecting c ables.
107 Adding or replacing add-in car ds www .gateway .com Replacing the power supply T o replace the power supply: 1 Open the case using th e instructions i n “Opening the ca se” on pag e 92 .
108 Chapter 7: Upgradin g Your Compute r www .gateway .com 3 Disconnect the powe r supply cables from all components (such as, hard drives, CD o r DVD drives, and the system board), noting their locations and orientation. (Y o u will reconnect t he cables after you install the new power su pply .
109 Adding or replacing add-in car ds www .gateway .com 4 Swing the power supply retention clip out..
110 Chapter 7: Upgradin g Your Compute r www .gateway .com 5 Slide the power supp ly toward the front of the case, then up. 6 Install the new power suppl y into the case, then swing th e power supply retention clip toward the bac k of the case until it locks i nto place.
111 Replacing th e system boa rd www .gateway .com Replacing the system board T o replace the system board: 1 Open the case using th e instructions i n “Opening the ca se” on pag e 92 . 2 For more stability , place your computer on its side. Pla ce your computer on a towel or ot her non-abrasive surface t o avoid scratching th e comput er case.
112 Chapter 7: Upgradin g Your Compute r www .gateway .com 5 Remove the thumbscr ew using a screwdriver , coin, or your fing ers. Thum bscre w (approxim ate locat ion).
113 Replacing th e system boa rd www .gateway .com 6 Slide the system board to ward the front of the case, then up and ou t of the case. The system board stan doffs slide out of the keyhole slots.
114 Chapter 7: Upgradin g Your Compute r www .gateway .com 7 Slide the new system board into the keyhole slots and lock it into place with the thumbscrew . 8 Reconnect the power and da ta cables using your no tes from Step 4 . See the system board documentation for more information.
115 Inst alling memor y www .gateway .com Installing memory When you upgrade the comput er memory , make sure that you install the correct type of memory module f or your computer . Y our computer uses DIMM memory . The following illustration s hows the gene ral location of the memory modules in the system board.
116 Chapter 7: Upgradin g Your Compute r www .gateway .com 3 If your system board has single-channel memory , fill the DIMM 0 memory slot. When adding memory , fill the DIMM 1 memory slot.
117 Inst alling memor y www .gateway .com If your system board has dual-channel memory , fill the Channel A/DIMM 0 memory slot AND the Ch annel B/DIMM 0 memory slot with matching DIMMs.
118 Chapter 7: Upgradin g Your Compute r www .gateway .com 4 If you ar e removi ng a DIMM fro m the memory modu le bank, ge ntly pull the plastic tabs away from the sides of the memory module and remove it. - OR - If you are adding a DIMM to an empty memory module bank, gently pull the plastic ta bs away from the sides of the memory modu le bank.
119 Inst alling memor y www .gateway .com In W indows 2000, right-clic k the My Compute r icon, then click Proper ties . The amount of memory in your computer is shown at the bottom of the System Properties dialog box in the General tab.
120 Chapter 7: Upgradin g Your Compute r www .gateway .com Replacing the system battery If the comput er clock does not keep time or the settings in the BIOS Setup utility are not saved when you turn o ff your computer , replace the system battery . Use a battery of the same size a nd voltage as the original battery that was in your computer .
121 Replac ing the syste m battery www .gateway .com 6 While pushing down on the battery release tab, place the edge of a small flat-head screwdriver under the battery and lift the battery up until it pops out of the socket.
122 Chapter 7: Upgradin g Your Compute r www .gateway .com.
8 123 Using the BIOS Setup Utility This chapter provides i nformation about the BIOS Setup utility . Read this chapter to learn how to: ■ Open the BIOS S etup utility ■ Update the BIOS ■ Set the.
124 Chapter 8: Using the B IOS Setup Uti lity www .gateway .com Opening the BIOS Setup utility The BIOS Setup utility stores the basic sett ings for your computer . These settings include basic system hardware configuration, system resou rce settings, and password security .
125 Opening the BIOS Setu p utility www .gateway .com The following illustration shows the main menu screen of a typical BIOS Setup utility . Y our BIOS Setup utility may vary from the illus tration below .
126 Chapter 8: Using the B IOS Setup Uti lity www .gateway .com Updating the BIOS If you need a new version o f the BIOS, you can download the BIOS update fro m the technical support ar ea on the Gateway W eb site ( su ppo rt.g ate way .c om ) and install the new version from a diskette.
9 127 T roubleshooting This chapter provides some sol utions to common computer problems . Read thi s chapter t o learn how to: ■ T roubleshoot typ ical hardware and softwa re problems ■ Get telep.
128 Chapter 9: Troubleshoo ting www .gateway .com Safety guidelines While troubleshooting y our computer , follow these safety guidelines: ■ Never remove your c omputer case co ver while your computer is turned on and whil e the modem cable and th e power cord are connected .
129 First steps www .gateway .com First steps T ry these things first before go ing to the following sections: ■ Make sure that the power cable is connected to your computer and an AC outlet and that the AC outlet is supplying power . ■ If you use a power strip, make sure that it is turned on.
130 Chapter 9: Troubleshoo ting www .gateway .com Software support tools Y our system may include the following support tool to help you diagnose and fix problems: ■ PC Doc tor is a comprehensive hardware diagnostic and system informatio n tool that can test y our computer and determine its confi guration.
131 Trou bleshoot ing www .gateway .com T roubleshooting Add-i n cards The computer does not recognize an add- in card ■ Shut down and restart y our computer . ■ Make sure that you have installe d the required software. For more information, see the documentation that c ame with your add-in card.
132 Chapter 9: Troubleshoo ting www .gateway .com ■ If you have a SCSI de vice in your system, check the cable co nnected to the SCSI card. If the CD or DVD d rive is the last drive on the cable (the drive farthest from the card), make sure that the CD or DVD drive is terminated.
133 Trou bleshoot ing www .gateway .com ■ DVDs and DVD d rives cont ain reg ional codes t hat help c ontrol DVD title exports and help reduce illegal disc distribution. T o be able to play a DVD, the disc’ s regional code and you r DVD drive’ s regional code must match.
134 Chapter 9: Troubleshoo ting www .gateway .com Diske tte drive The diskette drive is not re cognized ■ Shut down and restart y our computer . ■ Open the computer ca se and make sure that the cables are conn ected correctly to the diskette drive and the system board.
135 Trou bleshoot ing www .gateway .com Y ou see a “Disk is full” erro r message ■ Delete unnecessary files on the diskett e. ■ T ry a differe nt diskette. Occasionally diskettes are flawed an d cannot be rea d by the disk ette dr ive . ■ Run Error checking on the diskette.
136 Chapter 9: Troubleshoo ting www .gateway .com If the Recycle Bin was emptied before you tried to rest ore a file, the file canno t be restored. Hard driv e Y ou see an “Insufficient di sk space” error message ■ Delete unnecessary files from the hard drive using Disk Cleanup.
137 Trou bleshoot ing www .gateway .com ■ Open the computer ca se and make sure that the cables are conn ected correctly to the hard d rive and the system board. For more information about connecting the hard d rive cables, see “Add ing or replacing a hard drive” o n page 100.
138 Chapter 9: Troubleshoo ting www .gateway .com Internet Y ou cannot connect to the Internet ■ Make sure that your computer is connected to t he telephone line and the telephone line has a dial tone. Use the setup poster to make sure that the connecti ons have be en made correc tly .
139 Trou bleshoot ing www .gateway .com ■ The comp lexity o f graphics and mult imedia on W eb pag es ■ Having multiple W eb browsers open, performi ng multiple downloads, and having multip le pro.
140 Chapter 9: Troubleshoo ting www .gateway .com Memory Y ou see a “memory error” message during startup ■ Use PC Doctor or a third-party d iagnostic prog ram to help determine if a memory module is failing. If the memo ry module is failing, replace it.
141 Trou bleshoot ing www .gateway .com T o check the dialing properties in Windows XP: 1 Click Start , then click Control Panel . The Contr ol Panel window opens. If your Control Panel is in Category View , click Printers and Other Hardware . 2 Click/Doub le-click the Phone and Modem O ptions icon, then click the Dialing Rules tab.
142 Chapter 9: Troubleshoo ting www .gateway .com Listen to the line using your telephone. Dial a single number (such as 1). When the dial ton e stops, listen for line noise. W iggle the mod em cable to see if that makes a difference. Make sure that the connector s are free from corrosion and all screws in the wall or telephone jack are secure.
143 Trou bleshoot ing www .gateway .com T o access the gateway . your .way dial-up server: 1 Insert the red Driv ers CD into the CD or DVD drive. 2 Click Help , then click Support W eb Site . 3 T o check your mod em connection speed , click the Direct Dial op tion.
144 Chapter 9: Troubleshoo ting www .gateway .com 4 Click to select your modem, then c lick Properties . The Modem Proper ties dialog box opens. 5 Click the Diagnostic ta b, then click Qu ery Modem . If information about the modem appears, the mo dem passed diagnostics.
145 Trou bleshoot ing www .gateway .com The modem is noisy when it dials and connects When your modem tries to c onnect to another modem, it begins ha ndshaking . Handshaking is a d igital “getting a cquainted” conversation between the two modems that establishes connection speeds a nd communicat ion protocols.
146 Chapter 9: Troubleshoo ting www .gateway .com The computer is running but t here is no picture ■ Make sure that t he monitor is pl ugged in and turned on . If the monitor is turned on, the power LED should be lit. ■ Adjust th e brightness and contras t controls to the cent er position.
147 Trou bleshoot ing www .gateway .com The text on the display i s dim or difficult to read ■ Adjust the b rightness and contras t controls. ■ Use the monitor degauss feature (see your monitor documentation) or turn off your computer and monito r , leave them off for at least a half hour , then restart your computer .
148 Chapter 9: Troubleshoo ting www .gateway .com Power My system is turned on but nothing is getting power ■ If your computer is plugg ed into a surge protector , make sure that the surge protector is connected securely to an electrical outlet, switched on, and working correctly .
149 Trou bleshoot ing www .gateway .com T o set a default printer in Windows 2000: 1 Click Start , Settings , then click Prin ters . 2 Right-click on the name of the printer you want to be the default printer , then click S et as Default .
150 Chapter 9: Troubleshoo ting www .gateway .com T o make su re that the printer is not set to work offl ine in Windows 2000: 1 Click Start , Settings , then click Prin ters . 2 Right-click the name of the printer you want to use. If t he menu shows a check mark next to Use Printer Offline , click Use Printe r Offline to clear the check mark.
151 Telep hone suppo rt www .gateway .com T elephone support Before calling Gatew ay T echnical Support If you have a technic al problem with your computer , follow these recommendations before contacting Gateway T echnical Support: ■ Make sure that your compu ter is connected correctly to a grounded AC outlet that is supp lying power .
152 Chapter 9: Troubleshoo ting www .gateway .com T eleph one supp ort Gat eway off ers a wide rang e of cust omer serv ice, t echnica l sup port, a nd information services.
153 Tutoring and training www .gateway .com T utoring and training Gateway’ s T echnical Support professionals cannot provide hardware and software training or tut orial services. Instead, Gateway recommends the following tuto ring and training resour ces.
154 Chapter 9: Troubleshoo ting www .gateway .com Tr a i n i n g Gateway provides the following in- person and computerized training: Resource Servi ce description For more informatio n In-Store T rai.
A 155 E-6100 T echnical Reference This T echnical Reference covers information abou t your system board and its features. Read th is T ech nical Re ference to l earn ab out system board: ■ Features .
156 Appendi x A: www .gateway .com Features The Intel ® W ASP motherboard fea tures: ■ Support for Intel Pentium ® 4 Northwood 478-pin, 800-megahe rtz (MHz) Front Side Bus (FSB) processors ■ Sup.
157 System board layou t www .gateway .com System board layout The following illus tration shows the system board divided into two sections: 1 2.
158 Appendi x A: www .gateway .com Section 1 Diske tte drive ca ble co nnect or Main po wer conn ector Primary ID E cable conn ector Seconda ry IDE cab le connec tor Memory expansi on slots Intrusio n.
159 System board layou t www .gateway .com Section 2 PS/2 keyboa rd por t PS/2 mous e port Networ k jack Parallel (LP T) connect or Serial (COM) conn ector Proce ssor socket USB ports AGP expa nsion s.
160 Appendi x A: www .gateway .com BIOS configuration jumper settings The BIOS configuration jumper lets you clear passwords or recover your BIOS if it becomes corrupted. For information about the location of this jumper , see “Section 1” on page 158 .
161 Syste m board sp ecifica tions www .gateway .com System board specifications The following specific ations are for the standard configuration. Y our system may contain optional equipmen t. All specifications are subject to change without notic e or obligation.
162 Appendi x A: www .gateway .com Many products for Gateway and its subsid iaries are custom e ngineered by our suppliers to Gateway sp ecifications and may vary from similarly ma rketed products.
B 163 Safety , Regulatory , and Legal Information Important safety information Y our Gateway system is designed and test ed to meet the latest stand ards for safety of in formation technolog y equipment.
164 Appendi x B: Safety , Regulatory , and Legal I nformatio n www .gateway .com Setting up yo ur system ■ Read and foll ow all instru ctions marked on the product an d in the documentat ion before you operate your system. Retain all safety an d operating instru ctions for f uture use.
165 Important safety in formation www .gateway .com Care during use ■ D o n o t w a l k o n t h e p o w e r c o r d o r a l l o w a n y t h i n g t o r e s t o n i t . ■ Do not spill anyt hing on the system. The best way to avoi d spills is to avoid eati ng and drinking near your system.
166 Appendi x B: Safety , Regulatory , and Legal I nformatio n www .gateway .com Regulatory compliance statements United States of Americ a Federal Communications Commission (FCC) Unintentional emitte.
167 Regu latory comp liance stat ements www .gateway .com (applicable to products fitted with USA modems) Y our modem complies with Par t 68 of the Federal Communic ations Commissio n (FCC) rules. On the computer or modem card is a label that conta ins the FCC registration number and Ringer Equivalence Number (REN) for this device.
168 Appendi x B: Safety , Regulatory , and Legal I nformatio n www .gateway .com Canada Industry Canada (IC) Unintentional emitter per ICES-00 3 This digital apparatus does not exceed the Class B limits for radio noise emission s from digital apparatus as s et out in the radio inte rference regulat ions of Industry Canada.
169 Regu latory comp liance stat ements www .gateway .com Laser sa fety statement All Gateway syst ems equipped with CD and DVD d rives comply with the ap propriate safety standards, includi ng IEC 825.
170 Appendi x B: Safety , Regulatory , and Legal I nformatio n www .gateway .com Power line s Do not locate the anten na near overhead light or power circuits, or where it could fall int o such power line s or cir cuits.
171 Notices www .gateway .com Notices Copyright © 2003 Gateway , Inc. All Rights Reserved 14303 Gateway Place Poway , CA 92064 USA All Rights Reser ved This publication is protected by copyright and all ri ghts are reserved.
172 Appendi x B: Safety , Regulatory , and Legal I nformatio n www .gateway .com.
173 Index A AC power conne ctor 5 accessories 11 safety precautions 165 add-in ca rds See card s adding See installing AGP expansion slot 159 audio headph one jack 6 line in jack 6 line out jack 6 mic.
174 CD 133 computer exterior 66 computer moni tor 67 DVD 133 keyboard 67 mouse 68 closing comput er case 95 unresponsive program 17 configuration jumper location 158 settings 126 , 160 connecti ng AC .
175 documentation eSupport 28 Gateway Web site 28 help 22 HelpSp ot 22 online help 27 drivers 81 reinstalling 81 updating 29 , 83 drives 3.5-inch ba y cover 3 5.
176 F fan conne ctor 159 faxes troubleshooting 143 files backin g up 64 deleting 59 troubleshooting 135 finding HelpSp ot topics 24 specifications 9 Firewire port 3 , 6 floppy disk See diskette fragm entation 62 G Gateway eSupport 9 , 10 model number 5 , 7 serial number 5 , 7 , 9 Technical Support 151 Web address 28 Web site 28 gateway.
177 K Kensington cable lock lock slot 6 keyboard cleani ng 67 port 5 , 159 troubleshooting 139 L label Microsoft Certificate of Authenticity 5 , 8 model number 5 , 7 serial number 5 , 7 laser printer .
178 port s See connections power advanc ed settings 71 , 73 button 3 changi ng adva nced sett ings 73 changi ng modes 71 changi ng schemes 72 changi ng settin gs 71 connecto r 5 Hibernate m ode 3 , 70.
179 speakers jack 6 specifications 9 Stand by mode 3 , 70 starting computer 3 , 15 static electricity 91 support tool PC Doctor 130 surge protector 14 system battery location 158 system board componen.
180 updating BIOS 126 device drivers 29 updating Norton AntiVirus 55 upgrading 89 UPS 12 , 14 , 76 USB port 3 , 5 , 158 , 15 9 V virus prot ecting against 55 removing with Norton An tiVirus 55 voltage.
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MAN E6100 SYS GDE R0 6/03.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Gateway E-6100 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Gateway E-6100 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Gateway E-6100, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Gateway E-6100 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Gateway E-6100, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Gateway E-6100.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Gateway E-6100. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Gateway E-6100 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
