Manuel d'utilisation / d'entretien du produit C30 du fabricant FARGO electronic
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Persona ® C3 0 Card Printer Use r Guide (Rev. 2.2) Single-side Model Dual-side Model Single-side (plus Mag) Model Dual-side (plus Mag) Model Part Number: L000652 (user guide).
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) ii Persona C30 Card P rinter User Guid e (Rev. 2.2), property of Fargo Electronics, Incorporated Copyright 2003 by Fargo Electronics , Incorporated. Al l rights reserved.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) iii Table of Contents Section 1: Introduction _____________________________________________________ 1-1 H.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) iv Resolv ing a N o Ribbon Installed Error________________________________________________ 4-22 Resolv in.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) v Using the Im age Positi on Control s ___________________________________________________ 5-33 Using the.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) vi Using the Mag Top of Form Option _________________________________________________ 5-100 Using the R i.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) vii Section 13: Reviewing the Spare Parts List ____________________________________ 13-1 Rev iewing the P.
Section 1: Introduction How to use the manual The Persona C30 Ca rd Printer User Guid e (Rev. 2.2) is, in fact, the troubleshooting and service manual for the entire card P rinter. The manu al is designed to prov ide Installers and Technicians wi th quick, efficient lookup of related procedures, components and ter ms.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 1-2 Safety Messages (review carefully) Symbol Critical Instruc tions for Safety purpo ses Danger: Failure to follo w these installation gu idelines can result in death or serious injury .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 1-3 Persona C30 Card Printer O v er vie w Revie w ing the Perso na C30 Block Diag ram Motors Sensors Part.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 1-4 Revie w ing the Perso na C30 Sequence of Op erations The follow ing sequence describes a full color print job with magne tic encodi ng.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 1-5 Reviewing the Persona C30 Sequence of Operations (continued) Step Process Step Process 5 The Print Ribbo n Drive engages. 6 The Print Ribbo n Sensor looks for the col or transition from Yell ow to Magenta.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 1-6 Reviewing the Persona C30 Sequence of Operations (continued) Step Process 23 The Card Feed Steppe r Motor engages to queue card for ma gnetic encoding. 24 The Encoding data is written to the card .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 1-7 Revie w ing the Perso na C30 Boot up Sequence Step Process 1 On Power up, the Prin ter checks the cur rent state of the Card Feed Sensor and the Headli f t Sensor.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 2-1 Section 2: S pecifications The purpose o f this section is to provide the User with speci fic informa.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 2-2 A genc y Listings Term Description Emissions Standards CE, FCC, CRC c137 4, EN 55022 Class B , FCC Class B, EN 55024: 1998, EN 61000-3-2 and EN 61000-3-3.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 2-3 Technical Specifications (continued) Type Description Humidity 20-80% non-condensing Interface U SB 1.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 2-4 Technical Specifications (continued) Type Description Supply Voltage 100-240 VAC, .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 2-5 Functional Specifications This Card Printer utilizes two different, yet closely related printin g technologies to achi eve its remarkable direc t-to-card print quality for dye-sublimation and resin thermal trans fer.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 2-6 Printer Compo nents: Front Cov er to USB Port Components Des cription Front Cover Opens to allow access to the Ribbon Cartridge. ( Note: This cover must be closed in order for the Printer to be gin printing.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 2-7 Printer Compo nents: Print Ribbo ns The Card Printer util izes both dye-sublimation and/or resin thermal transfer methods to print images directly onto blank cards.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 2-8 Printer Compo nents: Resin-Only Print Ribbons Resin-only print Ribbons consist of a continu ous roll of a single resin color. No protec tive overlay panel (O) is provided since resi n images do not re quire the protection o f such an overlay.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 2-9 Printer Compo nents: Dy e-Sublimation Print Ribbon s Note that the Printe r requires both speci alized and autho rized print Ribbo ns in order to print and function properl y.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 2-10 Printer Compo nents: Dy e-Sublimation/Resin Print Rib bons Type Description Dye- Sublimation/ resin .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 2-11 Printer Compo nents: Blank Cards Type Description Card Size The Card Printer accep ts standard CR-80 siz ed and 20 mil. cards (3.37 0"L x 2.125" W / 85.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 2-12 Printer Module: Flipper Table Modu le Assemb l y (D900200) The Flipper Table M odule Assembly (D900200 ) is an automated Flipping M odule that allows the Printer to print on the frontside and backside o f each card.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-1 Section 3: Setup and Inst allation Procedures The follow ing g uide w ill walk you through the installation o f the Persona C30 Card Prin ter Driver.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-2 Unpacking and Inspection W hile unpacking your Pri nter, inspect the carton to ensure tha t no damage has oc curred during shipping. M ake sure that all supplied accessories are included with your unit.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-3 Revie w ing the Printer (fron t view; Cartridg e being installed).
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-4 Connecting the Printer power Follow this procedu re. ( Note: Do not co nnect the Printer ’ s USB cable until promp ted during the Printer Driv er installation.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-5 Installing the P rint Ribbon Cartridge The Fargo Persona C30 Card Printer u ses a one-piece, disposabl e Ribbon Cartrid ge load system.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-6 Installing the Print Ribbon Cartridge (continued) Step Procedure 2 a. Remove the liner on the C ard Cleaning Roller be fore installing the Cartrid ge, as shown in Di splay A (upper right arrow of display).
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-7 Installing the Print Ribbon Cartridge (continued) Display B – Show s direction that Cartrid ge is inserted in the P rinter.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-8 Installing Blank C ards into the Card Hopper The Fargo Persona C30 Printer is capable of printing single load cards and multipl e feed cards (batch mode) .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-9 Installing Blank Cards into the Card Hopper (continued) Display B - Press the Card Hopper Load Lev er dow n. Insert the cards. Here the Lever is stil l up.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-10 Installing Blank Cards into the Card Hopper (continued) Here are the cards ready to insert.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-11 Lowering the Card Output Hop per Step Procedure 1 The Fargo Persona C30 comes w ith a Card Output Hopper (to hold cards a fter they have been printed).
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-12 Flipper Table Module Installation Additional, related links are provi ded below: See the Flippe r Table Module Assembl y Problems procedu res. See the Print Both Sides option in the Using the Dev ice Options tab (C30) section.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-13 Installing the Flipper Table Module A ssembl y (D90 0200) (continued) Step Description 3 Remove the Ca rd Output or Exi t Door (D900092) and Le ft End Cap (D900 064) to the Printer, as show n below.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-14 Installing the Flipper Table Module A ssembl y (D90 0200) (continued) Step Description 4 a. Remove the Cover from the Flipper Table Module Assembly (D90020 0), as shown bel ow.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-15 Printer Driver Installation Installing the P rinter Driver Step Procedure 1 Close all progra ms and insert the So ftware Installation CD into your comp uter ’ s CD drive.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-16 Installing the Printer Driver (continued) Step Procedure 3 Click on the Next bu tton to continue w ith the Setup program .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-17 Installing the Printer Driver (continued) Step Procedure 4 R ead the License Agreement . Select the I accep t the terms of the licen se agreement option and click Next to contin ue.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-18 Installing the Printer Driver (continued) Step Procedure 5 a.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-19 Installing the Printer Driver (continued) Step Procedure 6 C lick Install to begin the installation.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-20 Installing the Printer Driver (continued) Step Procedure 7 Wai t while the C30 Card Printer is configuring y our new softwa re installation.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-21 Installing the Printer Driver (continued) Step Procedure 8 Select the port that y our Printer is connected to at this time. Clic k on the OK button and continue with the installation.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-22 Installing the Printer Driver (continued) Step Procedure 9 a. Connect the USB cable to the Printer. b. Turn ON the Printer at th is time if it is not already ON.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-23 Installing the Printer Driver (continued) Step Procedure 10 Select the installed Ribbon Type.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-24 Installing the Printer Driver (continued) Step Procedure 11 Click on the Fin ish button to complete the Setup. 12 a. Click on the YE S button to exi t the installer, as show n below.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-25 Printing a Test P rint Image Step Procedure 1 a. From your co mputer ’ s startup menu , select Settings > Printers and Faxe s (Windows XP) or > Printers ( W indows 98SE , Me and 2000).
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-26 Printing a Test Print Image (continued) Step Procedure 3 This complete s the Persona C30 Card Printer/Encode r Installation Guide.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-27 Printer Transport Moving the P rinter to another locat ion Step Procedure 1 The Printer can be transported by gripping it under the bac k lid, as shown in the photo below.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-1 Section 4: General T roubleshooting This section prov ides Troubleshootin g procedures for this Prin ter for Com munication Errors, Card Feed Errors, Print Process Erro rs, Card Jam Errors, Encoding Errors and Dia gnosing Image Problems.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-2 Communications Errors Resolving the Communication Erro rs Symptom(s): In correct output, com munications error on PC or Printer, stall ing, no response from Printer, no job printed, “ paper out ” error.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-3 Resolving the Communication Errors (continued) Step Procedure 4 Determine the proble m with printing from the application.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-4 Print Process Errors All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Resolving a Card Not Fed Error (Card s will not feed of f the Hopper) Step Procedure 1 Review the following information.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-5 Resolving a Card Not Fed Error (Cards will not feed off the Hopper) (continued) Step Procedure 2 Check the card quality / loading. a. Remove cards from the Card Hopper.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-6 Resolving a Card Not Fed Error (Cards will not feed off the Hopper) (continued) Step Procedure 7 Card Hopper Feed Rol ler is not turning durin g a print job.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-7 Resolving a Card Not Fed Error (T wo (2) or more card feed at the same time) All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-8 Resolving a Card Not Fed Error (Two (2) or more card feed at the same time) (continued) Step Procedure 2 Check card quali ty / loading. a. Remove cards from the Card Hopper.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-9 Resolving a Ribbon RFID Error (Rib bon RFID A ntenna is Corrupted) All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-10 Resolving a Ribbon RFID Error (Ribbon RFID Antenna is Corrupted) (continued) Step Procedure 2 Replace the Print Rib bon a. Replace the Print Ribbon Cartridge.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-11 Resolving a Ribbon RFID Error (Rib bon RFID Sensor i s Corrupted) All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-12 Resolving the Mag Verify Error All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Step Procedure 1 Review the following information.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-13 Resolving the Mag Verify Error (continued) Step Procedure 2 Check to ensure that the cards are loaded with the Ma gnetic Stripe facing Up and towards the front of the Printer.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-14 Resolving the Mag Verify Error (continued).
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-15 Resolving the No Mag Installed Error All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Step Procedure 1 Review the following information.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-16 Resolving the No Mag Installed Error (continued) Step Procedu re 2 Press the Cancel Pr int button on the D river Monitor Error Disp lay Me ssag e. 3 Reboot the Printer by cycling the pow er.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-17 Resolving a Ribbon Sensor Error (Ri bbon Miscue) All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-18 Resolving a Ribbon Sensor Error (Ribbon Miscue) (continued) Step Procedure 2 Open the front cov er and remove the Rib bon Cartridge. a. Check that the Ribbon is in good condition and no t wrinkled or broken.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-19 Resolving a Ribbon Break Jam Error All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. NOTE: Using the printer in direct sunli ght may adversely aff ect the ribbon sensor integrity.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-20 Resolving a Ribbon Break Jam Error (continued) Step Procedure 2 Open the front cov er and remove the Rib bon Cartridge. If Ribbon is broken, continue to Step 3.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-21 Resolving a Ribbon Out Error All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. NOTE: Using the printer in direct sunli ght may adversely aff ect the ribbon sensor integrity.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-22 Resolving a No Ribbon Installed E rror All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Step Procedure 1 Review the following information.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-23 Resolving a No Ribbon Installed Error (continued) Step Procedure 2 Verify that a Ribbon Ca rtridge is installed in the Printer. a. Press on the Resume b utton.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-24 Resolving a I nvalid Ribbon Error All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Step Procedure 1 Review the following information.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-25 Resolving a Invalid Ribbon Error (continued) Step Procedure 2 Verify that the Rib bon Cartridge install ed is designed f or the corre ct Printer model.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-26 Resolving a Wrong Ribbon Error All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Step Procedure 1 Review the following information.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-27 Resolving a Wrong Ribbon Error (continued) Step Procedure 2 Verify the Driv er settings are correct. a. Open the Printer Control Panel from the Compute r.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-28 Resolving a Card Jam Error All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Step Procedure 1 Review the following information.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-29 Resolving a Card Jam Error (continued) Step Procedure 2 Look for a jammed ca rd in the Printer. a. Open the Printer ’ s front c over. b. Remove the Ribbon Cart ridge from the Printer.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-30 Resolving a Headlift Motor or Senso r Error All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Step Procedure 1 Review the following information.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-31 Resolving a Headlift Motor or Sensor Error (continued) Step Procedure 2 Press the Cance l Print button on the D river Monitor Error Di splay M essag e.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-32 Resolving the Cover Open Error Mes sage All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Step Proced ure 1 Review the f ollowing in formation.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-33 Resolving the Blank Output issues All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Step Proced ure 1 Review the f ollowing in formation.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-34 Resolving the Blank Output issues (continued) Step Proced ure 4 Adjust the placement. a. Reset the Printer to clear any Error Messages by removing the pow er and reapplyi ng it.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-35 Resolving the Blank Output issues (continued) Step Proced ure 6 Ensure that the prope r voltage is being applied to the Printhead . a. Remove the back cover .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-36 Flipper Table Module Assembly Problems Resolving the No Flipper Table Mod ule problem All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-37 Resolving the Flipper Jam Error All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. See the Flipper Table M odule Installation section (as needed).
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-38 Resolving the Blank Output issues (continued) Step Procedure 2 Open the Printer ’ s Fl ipper Table Modu le Cover. a. Clear any cards in the Fli pper Table Modul e by using the Forward and /or Reverse buttons located on the Printer ’ s Top Cover .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-39 Diagnosing Image Problems Resolving the Pixel Failure problem s All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-40 Resolving the Card Surface Debris problems All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Step P rocedure 1 R eview the followi ng information.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-41 Resolving the Incorrect Image Da rkness problems All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-42 Resolving the Incorrect Image Darkness problems (continued) Step P rocedure 4 C orrect the Image Dark ness . See the Usin g the Image Darknes s Option procedure.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-43 Resolving Ribbon Wrinkle problems All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Step P rocedure 1 R eview the followi ng information.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-44 Resolving Ribbon Wrinkle problems (continued) Step Procedure 4 Reduce the Ima ge Darkness.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-45 Resolving the Excessive Resin Print ing problems All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-46 Resolving the Excessive Resin Printing problems (continued) Step P rocedure 3 R educe the Image Dar kness. See the Usin g the Image Darkness Option procedure.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-47 Resolving the Incomplete Resin Pri nting problems All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-48 Resolving the Image Placement p roblems All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-49 Resolving the Image Placement problems (continued) Step Procedu re 3 Veri fy if the Horizontal Image Po sition Setting is set correctly or incorre ctly.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-50 Resolving the Image Placement problems (continued) Step Procedu re 4 Veri fy if the Vertical Image Posit ion Setting is s et correctly or incorrec tly.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-51 Resolving the Poor Image Quality problems All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Step Procedure 1 Review the following information.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-52 Running the Self Test Perform a self-test after (a) an initial setup of the Printer , (b) a calibration p rocedure has been conducted o r (c) a part has been replaced to check for p roper Printer operation.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-53 Running the Standard Self Test Prin t Display A : Full Color Test Print.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-54 Running the Magnetic Self Test (HiCo Only ) Perform a self-test after (a) an initial setup of the Printer , (b) a calibration p rocedure has been conducted o r (c) a part has been replaced to check for p roper Printer operation.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-1 Section 5: Printer Adjustment s See this section for printer adjustmen ts.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-2 Rev iewing the ISO Track Locati ons __________________________________________________ 5-47 Sendin g .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-3 Using the Magn etic En coder Volta ge Offs et Opti on _____________________________________ 5-97 Adju.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-4 Safety Messages (review carefully) Symbol Critical Instruc tions for Safety purpo ses Danger: Failure to follo w these installation gu idelines can result in death or serious injury .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-5 C30 Print Driver Options Revie w ing C30 Printer Dr ivers The win dow title reflects the specific Printe r Driver in use as shown in this in troductory section.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-6 Using the Card tab (Persona C30) Adjusting the Card Size Option Step Description 1 Click on the inches or mm option to choose the desired unit of measureme nt.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-7 Adjusting the Orientation Option Step Description 1 Select Portrait unde r Orientation to cause the card to print in a vertical orientation. OR Select Landscape unde r Orientation to cause the card to print in a horizontal orientation.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-8 Selecting the num ber of copies Step Description 1 Select the number of copies by clicking on the UP or DO W N arrow s, as show n below.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-9 Using the Diagno stics button under the Card tab Step Description 1 Click on the Diagnos tic button to brin g up the Fa rgo Diagnostics Util ity window .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-10 Using the Clean Printer Option Step Description 1 Click on the Clean P rinter button to display the Cl ean Printer Utility wi ndow. 2 Remove all cards from the Card Hoppe r and close the Hopp er door.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-11 Using the Clean Printer Option (continued) Step Description 6 Click on the Clean bu tton at the bot tom of the wind ow. ( Note : The Printer will begin to feed the cl eaning card throu gh the card path.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-12 Using the Test Print button Step Description 1 Click on the T est Print button to send a simpl e self-test print to the Printer. Ensure that the YM CKO Ribbon is install ed for C30 or a Premiu m Resin Ribbon install ed for DTC300M .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-13 Using the A bout button Step Description 1 Click on the A bout button to open a dial og box containin g the copyright and version, date code in formation about this P rinter Driv er software.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-14 Using the Device Options tab (C30) Revie w ing the Dev ice Options tab The C30 wi ndow with the Devi ce Options tab is displ ayed below. ( Note: The C30 Prin ter now has frontside and bac kside options, as show n below .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-15 Adjusting the Ribbon Ty pe option Use the Ribbon Type option to select P rint Ribbons. Step Description 1 Select the approp riate print Ribbon Ty pe option from the dropdow n menu for the type of Print Ribb on in use.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-16 Selecting the A uto Ribbon Select o ption Step Description 1 Click on the A uto Ribbon Select bu tton to veri f y that the Ribb on type selected matches the Ribbon installe d in the Printer.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-17 Using the ne w Printer Driver (Versio n 2.1.5) Specific chan ges were made to the “ new ” Color Matchi ng Table in the new Pri nter Drivers (Version 2.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-18 Changing the Color Profile Selectio n for the C30 Step Procedure 1 a. From your computer ’ s st artup menu, select Se ttings > Printers and Faxes (Windows XP) or Settings > Printers ( W indow s 98SE, Me and 2000).
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-19 Changing the Color Profile Selection for the C30 (continued) Step Procedure 5 Click Set as Defaul t .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-20 Adjusting the Color Matching optio n Use the Color Ma tching dropdown menu to choose the color matching options w hich best fits the print job re quirements.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-21 Adjusting for the Resin Dither Select the approp riate dither method according to the ty pe of image to be p rinted. This option affects objects printed with a resin-only print Ribbon.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-22 Using the Print Both Sides option Use this option to au tomatically print on both the frontside and backside of a card .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-23 Using the Sp lit 1 Set of Ribbo n Panels option Use this option to p rovide the most economical means o f printing a dual-side d card since a single set of Ribbon Pan els will be split to print both the fron t and backsides o f a card.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-24 Using the Print Back Side First op tion Step Procedure 1 Select this option: If you need to prin t the first page o f a two-page document on the backside of the ca rd.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-25 Using the Print Back Side Only option Use this option to p rint only onto the bac kside of cards. Step Procedure 1 Select this option to print only onto the bac kside of cards.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-26 Using the Rotate Front 180 Deg rees or Rotate Back 180 Degrees options Use this option to chan ge the position of the printed image in relation to the set location of a card's Magnetic S tripe or smart chip.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-27 Using the Disable Printing option Use this option to disa ble the printin g capabilities of the Prin ter. ( Note: Thi s option still allows the Printer to encode cards.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-28 Using the Image Color tab (C30) Step Procedure 1 Select the A lgebraic color matching option and then use this op tion to control the Contrast and Gamma of the printed image, as wel l as the individual color balance of Yello w , Magenta and Cy an .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-29 Using the Res in Heat (K) option (Front and Back) Use this option to con trol the amount o f heat th.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-30 Using the Over la y He at (O) option Use this option to con trol the amount o f heat the Printer uses when printing w ith the overlay panel of a Ribbon .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-31 Using the Color Matching option and Default button Step Procedure 1 T o return all options to their f actory se ttings, click on the Defaul t button.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-32 Using the Calibrate tab (Persona C30) Use the Calib rate tab to (a) control the p osition of the pri.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-33 Using the Image Position Control s Use the Image Pos ition controls to adjus t the position of the overall print area to be precisely centered on a card.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-34 Using the Image Position Controls (continued) Review the Im age Positi on diagram, whi ch displays how the printed image w ill move in relation to the fixe d card position as posi tive and negativ e image placement val ues are entered.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-35 Using the Senso rs button Use the Sensors bu tton to bring up a sepa rate dialog box f or cali brating the Printer's Ribbon Sensor (see ins tructions in the Calibration window below ).
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-36 Using the Setting s button Use the Settings button to bring up a sepa rate dialog box for a djusting the internal P rinter settings, whi ch are customized for every Printer at the factory and saved directly within the Printer's memory .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-37 Using the Magnetic Encoding tab (Persona C30) Use this option only if the Printer has an optional M agnetic Stripe Encoding M odule installed . The follow ing describes these options and the Printer's magnetic encoding proces s.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-38 Using the Magne tic Track Selection radio buttons Use the Magnetic Track Selection option to specify w hich track to configure throu gh the Magnetic Track Options if the application requires customiz ation of the standard ISO encoding process.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-39 Using the Magnetic Track Selection radio buttons (continued) Step Procedure 2 Use the Magnetic Track Selections to configure the wa y in which each of the three magnetic trac ks will encode.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-40 Using the Magne tic Track Options rad io buttons Use the Magnetic Track options for these purposes: Customize the IS O encoded data format for each of the M agnetic Stripe's three trac ks.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-41 Using the Bit Den sity radio buttons Use this option to cu stomize the Bit Reco rding Density (Bits per Inch) used to encode the magnetic data on the currently selected track.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-42 Using the Charac ter Size radio bu ttons Use this option to cu stomize the Characte r Data Siz e (Bits per Character) used to en code the magnetic data on the currently sel ected track.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-43 Revie w ing the Enab le MLE Suppo rt checkbox Multi-Language Ex tension (MLE) suppor t in Window s XP can cause text strin gs to be broken up into fragmen ts.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-44 Using the A SCII Offset radio bu ttons Use this option to cu stomize the Characte r ASCII Offset used to encode the magne tic data on the currently sel ected track.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-45 Using the LRC Ge neration radio bu ttons Use this option to cu stomize the LRC Generation M ode (used to encode the magnetic data on the currently sel ected track).
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-46 Using the Sh ift Data Left checkbox Use this option to shi ft the recorded ma gnetic data to the le ft-hand side of the card's Magnetic Stripe .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-47 Revie w ing the ISO Track Locations Review the magnetic encoding Mo dule, which encodes onto tracks in acc ordance with an ISO 7811-2 M agnetic Stripe.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-48 Sending the Trac k Information Magnetic trac k data is se nt in the form o f text strings from the appli cation software to the Printer Drive r along with all of the other printable objects wi thin the card design.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-49 Revie w ing Tracks 1, 2 and 3 (in table format) Review this table, which display s the SS, ES, FS and the va lid characters de f ined for each track.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-50 Revie w ing the A SCII Code and Char acter Table ASCII Code Character ASCII Code Character ASCII Code Character 32 space 56 8 80 P 33 ! 57 9 81 Q 34 " 58 : 82 R 35 No.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-51 Using the O v erlay / Print Area tab (Pers on a C30) Use this option to con trol where the Ov erlay (O) Panel and/or the print area appe ar on a card.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-52 Enabling the Frontside and Backsid e options Step Procedure 1 Select the Print Both Sides chec kbox under the De vice Options tab to ena ble the Backside option und er the Overlay / Print Area.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-53 Enabling the Frontside option (Ov erlay / Print A rea) Step Procedure 1 Select the Fron t radio button, whi ch enables the Ove rlay / Print Area and Security Options functions.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-54 Enabling the Backside option (Ov erlay / Print A rea) Step Procedure 1 Select the Back radio button, whi ch enables only the Ov erlay / Print Area function.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-55 Using the Over la y / Print A rea dropdown menu Step Procedure 1 Select the Full Ca rd option for the Prin ter to overlay and/or p rint the entire card.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-56 Using the Overlay / Print Area dropdown menu (continued).
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-57 Using the Over la y / Print A rea Use these Overlay / Print A rea options to control both the print and overlay together or control each indiv idually.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-58 Using the Overlay / Print Area (continued).
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-59 Using the Define d Area Option Step Procedure 1 a. Determine whether to use the Frontside option (vi a the Front radio but ton) or the Backside option (via the Back radio bu tton).
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-60 Using the Defined A rea Option (continued) Step Procedure 2 W he n the card grid is firs t activated, a smal l black square wi ll appear at its default size of .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-61 Using the Defined A rea Option (continued) Step Procedure 4 Measu re fr om the low er left corner of the card up and over to the low er left corner of for the de fined area to begin and enter these val ues into the X and Y boxes.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-62 Using the Defined A rea Option (continued) Step Procedure 5 a. Print the card design and observe how the i mage is oriented on the card as it ejects from the P rinter.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-63 Using the Defined A rea Option (continued) Step Procedure 6 a. Determine whether to use the Frontside option (vi a the Front radio but ton) or the Backside option (via the Back radio bu tton).
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-64 Using Security Options (Visual Secu rity Solutions) (Frontside option only ) The Visual Security Solutions dropdown menu list wi ll be used to enable and select w hich type of visual security will be used.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-65 Selecting Orienta tion - Landscape u nder Card tab Step Procedure 1 Select the Landscap e radio button (below ) under Orientatio n under the Card Size tab to use the Visual Security So lutions (A to D), as show n in this windo w.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-66 Selecting the Visu al Security Solutions dropdo w n menu (A to D) Step Procedure 1 Click on the Visu al Security Sol utions dropdown menu (below ) under the Landscape - Orienta tion (see above) to use the options show n in this display .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-67 Selecting Orienta tion - Portrait un der Card tab Step Procedure 1 Select the Portrai t radio button (below ) under Orientation unde r the Card Siz e tab to use the Visua l Security Solu tions (E to H), as show n in this window .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-68 Selecting the Visu al Security Solutions dropdo w n menu (E to H) Step Procedure 1 Click on the Visu al Security Sol utions dropdown menu under the Portrait - Orientation (see abov e) to use the option s shown below .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-69 Selecting the Ver iMark radio bu tton (Frontside option o nl y ) Step Procedure 1 Click on either the VeriMark or HoloMark radio button, as show n below.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-70 Selecting the Holo Mark radio butto n (Frontside option o nl y ) Step Procedure 1 Click on the Holo Mark radio button (below ) for the squared -area size.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-71 Revie w ing the Cu stom VeriMark Card (Cu stom Graphic in a 2D foil) The custom VeriM ark image is stamped on blank, standa rd-sized cards. Y ou can select one of eight positions (A to H), as shown in th e Portrait and Landscape samples below .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-72 Revie w ing the Cu stom HoloMark C ard (Custom Grap hic in a 2D foil) The custom Hol oMark image is stamped on blank, standard-siz ed cards. Y ou can select one of eight positions (A to H), as shown in th e Portrait and Landscape samples below .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-73 Using the K Panel Resin tab (C30) Select the K Pane l Resin option to cont rol where the resin blac k (K) panel of a full -color Ribbon is printed . If printing with a resin -only Rib bon type all K Panel Resi n options will be gra yed out.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-74 Enabling the Frontside and Backsid e options Step Procedure 1 Select Print Both Sides under the Dev ice Options tab to enable the Backside option under the K Pane l Resin tab.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-75 Enabling the Frontside option (K Pa nel Resin) Step Procedure 1 Select the Fron t radio button to enabl e the Frontside option. ( Note: This enables all K Pane l Resin functions, as sh own below.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-76 Enabling the Backside option (K Panel Resin) Step Procedure 1 Select the Back radio button to enable the Backside option. ( Note: This enabl es all K Panel Resi n functions, as shown bel ow.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-77 Selecting from the Print All Black with K Panel options (Front and Back options) Select one of the t.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-78 Selecting the Ful l Card option (Fron t and Back op tions) Step Procedure 1 Select the Full Ca rd option for the Prin ter Driver to print the resin black (K) panel for all black found w ithin all areas of the ima ge.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-79 Selecting the Def ined Area(s) optio n (Front and Back options) Step Procedure 1 Select the Defined A rea(s) option for the Printer Driver to print the resin black (K) panel for all blac k found only in a desired and de f ined area or area s.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-80 Selecting the Und efined A rea(s) option (Front and Ba ck options) Step Procedure 1 Select the Undef ined Area(s) option for the Printer Driver to p rint the resin blac k (K) panel for all blac k found only in the space outside the de fined areas.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-81 Selecting the Def ined Area(s) functi on (Front and Bac k options) To define an area , refer to the follow ing steps: Step Procedure 1 Click on the Defined Area(s) check box .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-82 Selecting the Defined Area(s) function (continued) Step Procedure 2 a. Determine the area of the card necessary to de fine. In the sample (bel ow), this area is indicated by the dashed outli ne.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-83 Selecting the Defined Area(s) function (continued) Step Procedure 4 a. Once the area is sized properly measure from the lower le f t corner of the card up and over to the lower left corner for the defined area to be gin.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-84 Selecting the Defined Area(s) function (continued) Refer to the prev ious procedure.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-85 Selecting the Defined Area(s) function (continued) Refer to the prev ious procedure. * 17 2 3 5 5 * Ka r e n A tkin s Acce ss Le ve l-2 ID # 12 3447 8 Y=0.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-86 Selecting the Defined Area(s) function (continued) Refer to the prev ious procedure.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-87 Selecting the Defined Area(s) function (continued) Step Procedure 6 Define another a rea by clicking on the De fined Area up arrow . ( Note: Another .2" x .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-88 Selecting the Pr int YMC under K and Print K Only options Step Procedure 1 Select between the Print YMC Under K and Print K On ly options.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-89 Using the Printer Information tab (Persona C30) Use the options on this tab to view information about the Ribbon installed in the Printe r.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-90 Revie w ing the Ribb on Information Step Procedure 1 Use the Ribbon in formation to determine which Ribbon is bein g used to print wi th and its part number .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-91 Revie w ing the Ribb on Level Indicato r Step Procedure 1 Use the Ribbon Lev el indicator to vi ew approximately how much Ribbon is le ft.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-92 Using the Printer Calibration Utility (Persona C30) Access the Settin gs dialog box v ia the Settings button on the Calibrate tab. Use the adjustment mode to change the Printe r's internal settin gs.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-93 Using the Image D arkness Option Use this option to se t the overall darkness of the printed im age by increasin g or decreasing the amount of heat used by the Printhead when pri nting.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-94 Using the Print Top of Form Option Use this option to ad just the lengthwi se or horizontal position o f the printed ima ge on a card so it appears cente red.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-95 Using the Print End of Form Option Use this option to reduce or increase the overall printable area in order to optimi ze edge-to- edge printing tow ard the trailing ed ge of a card.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-96 Using the Print Left of Form Opt ion Use this option to ad just the vertical posi tion of the printed ima ge on a card so it appears centered.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-97 Using the Magne tic Encoder Voltage Offset Option Use this option to ad just the voltage o f the Magnetic Encoder . Encoder voltage is s et from the fac tory at a defaul t of 7.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-98 Adjusting the Hi-Co Voltage Offset Step Procedu re 1 Identify the M agnetic Encoder vol tage required by the cards.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-99 Adjusting the Lo-Co Voltage Offset Step Procedu re 1 Identify the M agnetic Encoder vol tage required by the cards.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-100 Using the Mag To p of Form Option Use this option only if the Printer has a built-in Magnetic Strip e encoder.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-101 Using the Mag Top of Form Option (continued).
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-102 Using the Ribbon Tension Option Step Procedure 1 Use the Ribbon Tension option to increase the amount o f tension (drag) on the Ribbon during printin g.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-103 Using the Flipp er Home Offset Opt ion Use this option to chan ge the Flipper an gle relative to home/horizo ntal position. This is done in order to adjust angle of travel to and from the Printer and Fli pper Modu le.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-104 Using the Flipp er Smart An gle Offset Option Use this option to chan ge the Flipper an gle relative to the default s mart card loading posi tion. This is done in order to adjust travel to and from the Fli pper and the Smart Ca rd Docking Module.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 6-1 Section 6: Cleaning The Card Printer is bui lt to require a mini mum amount of maintenance.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 6-2 Persona C30 Card Printer/Encoders Cleaning Kit (Part Number 085976) Caution: As with any electronic dev ice, internal compone nts of the Printe r, such as the Printhead, may be damaged i f exposed to static ele ctrical discharges.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 6-3 Cleaning the Printhead Perform this procedu re approximately every 1000 prints to maintai n a consistent print quality. Step Procedure 1 Open the Printer ’ s Front Cover.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 6-4 Cleaning the Platen and the Card Feed Rollers Perform this procedu re approximately every 1000 prints to maintai n a consistent print quality. ( Note: The Card Feed Rolle rs move the card throughou t the print process.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 6-5 Cleaning the Platen and the Card Feed Rollers (continued) Step Procedure 2 Remove all the cards from the Printer ’ s Input Hopper. 3 Use the Cleaning Card from the Printe r ’ s and remove the adh esive backing from both sides o f the card.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 6-6 Cleaning the Platen and the Card Feed Rollers (continued) Step Procedure 4 Insert the Cleaning Card into the Sin gle Feed Card Slot until th e card stops.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 6-7 Cleaning the Platen and the Card Feed Rollers (continued) Step Procedure 5 From your compute r, open the Printe r Driver and select either Properties (if y ou are using W indow s 98SE/Me) or Printing Pre ferences (if you are usi ng W indows 2000/XP).
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 7-1 Section 7: Packing the Card Printer The purpose o f this section to provide the User with a speci fic packing proced ure for this Card Printer. Follow this instructio n to pack the Card Prin ter for transport.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 8-1 Section 8: Part s Replacement Section See the current Pe rsona ® C30 Card Prin ter Service M anual (Rev.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 9-1 Section 9: Board Level Diagnostics The purpose o f this section to provide the User with specific Boa rd Level Diagnostic procedures for Boa rd Errors and Sensor Testing for this Card Printer.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 9-2 Sensor and Motor Revie w ing the Senso r Location and Voltages Use this table as a reference tool for Boa rd Level Diagnostics Sensor Location Pin Low Range VDC High Range VDC RFID Board J5 3 Present .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-1 Section 10: Diagnostic T ool Utility The Fargo Diagnos tics Utility is desi gned to provide access to the followi ng: The diagnostic cap abilities of the Printe r.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-2 Using the Diagnostic Tool Utility Selecting from the Printer Selection menu Step Procedure 1 Click on the dropdow n Printer selection menu to vi ew a list of currently installe d Fargo Printer Driv ers installed on the compu ter.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-3 Revie w ing customized Diagn ostic Utility tabs for your Printer Step Procedure 1 Select a Printer from the Printer Sele ction menu that w ill customize the tab s that are availabl e.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-4 Using the Dia gnostic Utility tabs Selecting the Pr int Spooler tab in the Diagnostics Uti lity Step Procedure 1 Select the Print Spo oler tab, as show n below.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-5 Selecting the Print Spooler tab in the Dia gnostics Utili ty (continued) Step Procedure 2 Click on the Select File button to brin g up the Brow se for Print File window , as shown bel ow and on the next page.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-6 Selecting the Print Spooler tab in the Dia gnostics Utili ty (continued) Step Procedure 3 a. Click on the Browse bu tton to browse throu gh an open file dialog box , as shown bel ow.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-7 Selecting the Print Spooler tab in the Dia gnostics Utili ty (continued) Step Procedure 4 Select the number of copies to be prin ted, as show n below.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-8 Selecting the Print Spooler tab in the Diagnostics Utility (continued) Step Procedure 5 Click on the Send File button in orde r to send the sele cted Print Files (.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-9 Selecting the F irmware Updates tab in the Diagnostics Utility Step Procedure 1 Select the Firmw are Updates tab, as show n below .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-10 Downloading F irmw are Updates Step Procedure 1 Select the Do wnload Firmware button . If you have Interne t access, this w ill automatically take you to the Firmware Upd ates section of the Fa rgo website.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-11 Placing the Pr inter in the Upg rade Mode Step Procedure 1 Disconne ct Power from the Printer. 2 Press and hol d down the pow er and pause buttons on the Printer.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-12 Sending the Fi rmw are File Step Procedure 1 Ensure that the f irmwa re File is selected. 2 Click on the Send F irmware button. 3 Upon successful co mpletion of the firmw are update, the Prin ter will restart.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-13 Selecting the Mec hanics tab in the Diagnostics Utility Step Procedure 1 a. Select the Mechani cs tab to test Motors and Sen sors in the Printe r. ( Note: This section has a procedure for each func tion by a Run butto n, as shown below.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-14 Selecting the Me chanics tab in the Dia gnostics Utili ty (continued) Step Procedure 2A Click on the Ribbon Sen sor Calibration but ton to calibrate the Print Ribbon.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-15 Selecting the Mechanics tab in the Diagnostics Utilit y (continued) Step Procedure 2C Click on the Cy cle the Printhead button to verify operation of the Printhead Headlift M otor and Headlift Sensor.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-16 Selecting the Mechanics tab in the Diagnostics Utilit y (continued) Step Procedure 2D Click on the A dvance the Stepper Motor button to move the Card Rollers forward in the Prin ter.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-17 Selecting the Me chanics tab in the Dia gnostics Utili ty (continued) Step Procedure 2E Click on the Reve rse the Stepper Motor button to move the Card Rol lers backwards in the Printer.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-18 Selecting the Me chanics tab in the Dia gnostics Utili ty (continued) Step Procedure 2F Cli ck on the Cycle the Card Inpu t Roller (Remov e Cards) button to activ ate the Card Input M otor.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-19 Selecting the Mechanics tab in the Diagnostics Utilit y (continued) Step Procedure 2F Cli ck on the.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-20 Selecting the Mechanics tab in the Diagnostics Utilit y (continued) Step Procedure 2G Click on the .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-21 Selecting the Me chanics tab in the Dia gnostics Utili ty (continued) Step Procedure 2H Click on th.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-22 Selecting the Mechanics tab in the Diagnostics Utilit y (continued) Step Procedure 2I Click on the .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-23 Selecting the Self Tests tab in the Diagnostics Utility Use these options to run the internal Prin ter Self Tests.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-24 Selecting the Ca rd Samples tab in the Diagnostics Utility Step Procedure 1 a. Select the Card Samples tab to print sample ima ges from the Printer . b.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-25 Selecting the Mag netic Encoding ta b in the Diagno stics Utility Step Procedure 1 a. Select the Magnetic Encod ing tab to test the M agnetic Encoding capabilities o f the Printer.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-26 Selecting the Help button in the Dia gnostics Utility Step Procedure 1 Select the Help but ton to access the Fargo Diagnostics Util ity Help document, as shown below .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-27 Selecting the A bout button in the Diagnostics Util ity Step Procedure 1 Select the A bout button to access version in formation for the Diagnostics tool .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-28 Selecting the Exit button in the D iagnostics Utility Step Procedure 1 Select the Exit bu tton to close out and ex it from the Far go Diagnostics Util ity.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-1 Section 11: Firmware Upgrades Introduction The Persona C30 Ca rd Printer/Encoders - Firmware Upgrade Document (Rev . 2.2) and this section are identical.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-2 Safety Messages (review carefully) Symbol Critical Procedures for Safety purposes Danger: Failure to follo w these installation gu idelines can result in death or serious injury .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-3 Downloading Firm w are Step Procedure 1 O pen the Far go Diagnostic Utility (located in the Programs folder), as show n below. Click on the Start icon on the desktop.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-4 Downloading Firmware (continued) Step Procedure 2 Use t he Select a printer to continue d ropdown menu to selec t the Printer. a. Click on the Download Firmware button under Step 1: , as show n below.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-5 Downloading Firmware (continued) Step Procedure 3 a. Check that the Compute r has an activ e Internet connection . b. Click on the Yes button, as shown below .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-6 Downloading Firmware (continued) Step Procedure 4 T his will launch the Fargo Support pa ge. Click on the Firm ware selection box . Use the drop dow n menu to select the Printer.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-7 Downloading Firmware (continued) Step Procedure 5 Click on the Printe r name under Prin ter Firmware to be gin the downloa d, as shown bel ow.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-8 Downloading Firmware (continued) Step Procedure 6 Click on the Sav e button to save the file, as shown below .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-9 Downloading Firmware (continued) Step Procedure 7 Click on the Sav e button to save the file to the computer ’ s Des ktop, as show n below.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-10 Downloading Firmware (continued) Step Procedure 8 Click on the Close bu tton to close this dialog when the download is comp leted, as shown below .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-11 Downloading Firmware (continued) Step Procedure 9 Fr om the compute r ’ s desktop, double cli ck on the Firmw are .exe file to un -z ip it, as shown below .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-12 Downloading Firmware (continued) Step Procedure 10 Click on the Bro wse button on the W inZip Se lf-Extractor wi ndow, as shown below.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-13 Downloading Firmware (continued) Step Procedure 11 Select the Des ktop, then click on the OK button in the Brow se for Folder di alog, as shown below .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-14 Downloading F irmw are (continued) Step Procedure 12 Click on the Unzip button in the W inZip Sel f.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-15 Downloading Firmware (continued) Step Procedure 13 Click on the Select F irmware File button under Step 2: in the Fa rgo Diagnostic Utility wi ndow, as shown below.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-16 Downloading Firmware (continued) Step Procedure 14 Select the Des ktop dropdow n menu. Click on the .frm f ile. Click on the Open button, as show n below.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-17 Placing the Printer in the Firm w are Upgrade Mode Step Procedure 1 Caution: Turn off the Printer and unplug the pow er cord from the Printer. 2 Press and hold dow n the Power and Pause buttons on the P rinter, as show n below.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-18 Placing the Printer in the Firmware Upgrade Mode (continued) Step Procedure 2 En sure that the Printer LC D displays this message : as shown below Upgrade Firm ware Send File No w.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-19 Sending the Firm w are File Step Procedure 1 En sure that the Printer LC D displays this message : Upgrade Firm ware Send File No w. 2 From the Fargo Diagnost ic Tool, click on the Sen d Firm w are button, as shown below.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-20 Sending the Firmware File (continued) Step Procedure 3 Up on successful complet ion of the Firmware Upd ate, the Printer w ill restart. 4 T he procedure is no w completed.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 12-1 Section 12: Fargo T echnical Support The purpose o f this section to provide the User with an e ff icient, step -by-step procedure to be used when conta cting Fargo Technical Support as needed for this Card Printe r.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 12-2 Reading the Serial Numbers on a Fargo Printer The purpose o f this section is to provide updated instruction s for reading serial number s on a Fargo Printer.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 13-1 Section 13: Reviewing the S p are Part s List Revie w ing the Perso na C30 Spare Parts L ist Persona C30 ID Card Printer Recommended Spa re Parts List Effective Date: June 2004 For current pricing s ee http://w ww.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-1 Section 14: Glossary of T erms Term Definition 24-bit color A color dep th for an ima ge that uses 8 bits fo r each color (red, blue, green) combinin g the possible 256 shades to provide a colo r depth of 16.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-2 Glossary of Terms (continued) Term Definition Barcodes A series of alterna ting black and w hite str.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-3 Glossary of Terms (continued) Term Definition Cache A type of memory bu ffer to store data te mporarily, used to hold information that is most often exch anged between contRoll er and peripheral, to exped ite data transfer.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-4 Glossary of Terms (continued) Term Definition CR-79 A card dimension s tandard of 2.0625" L X 3.3125" W (+/-0.002 " W, +/-0.005" L) or 52 .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-5 Glossary of Terms (continued) Term Definition Direct-to-Card (D TC) Printing The Direct-to-Card printing process p rints digital images dire ctly onto any plastic card with a smooth, clean, glossy PV C surface.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-6 Glossary of Terms (continued) Term Definition Dwell Time The speed a t which the ca rd moves across the la m Roller, measured in second s/inch (secs/in).
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-7 Glossary of Terms (continued) Term Definition Encoder (w heel) An electromechanical dev ice, attached to a sha ft that detects the change in rotatio nal position, incremented to count tic ks per revolution.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-8 Glossary of Terms (continued) Term Definition Flash M emory A microchip based non -volatile memory device that holds i ts data when pow er is removed.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-9 Glossary of Terms (continued) Term Definition Hard Drive A high capacity s torage devi ce in a PC consisting o f non- removable magne tically encodabl e platters.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-10 Glossary of Terms (continued) Term Definition IEEE 1284 (Institu te of Electrical and Electronics Engineers 1284) A standard method of signalin g f or a bi-direc tional parallel interface on personal computers.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-11 Glossary of Terms (continued) Term Definition Landscape A document lay out that is view ed with the document's long ax is in a horizontal orienta tion.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-12 Glossary of Terms (continued) Term Definition MB (Megaby te) A unit of storage th at equals 1,048,5 76 bytes. Memory A generic term for any devi ce that stores digital in formation using magnetic media or di gital chip storage device.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-13 Glossary of Terms (continued) Term Definition Oversized Cards Oversized cards are used for more efficient visual identification and are avai lable in many non-standard siz es.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-14 Glossary of Terms (continued) Term Definition Pinch Roll er A free spinning (non -Driven) Roller that pres ses the card a gainst the Drive Roll er, on the opposite side, to ensure an ade quate normal force for proper traction.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-15 Glossary of Terms (continued) Term Definition Printhead The device on a P rinter that produces the image on the media. PVC Abbrevia tion f or polyv inyl chloride, often called vinyl.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-16 Glossary of Terms (continued) Term Definition Resolution The number of indiv idual pixel el ements in a graphic, taken ove r a given length, used to indicate the sharpness of the picture and the level of detail.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-17 Glossary of Terms (continued) Term Definition Self-test A pre-determined p rint file used to con firm Printer operation typically sent from the Driver or stored in the Printer's memory.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-18 Glossary of Terms (continued) Term Definition Spooling Rather than mov ing a print job directly to .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-19 Glossary of Terms (continued) Term Definition Thermocouple A device for measu ring temperature using a junctio n of two wires of dissimilar metal s that produce a v oltage when heated that varies proportion ally with the temperature .
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-20 Glossary of Terms (continued) Term Definition USB (Univ ersal Serial Bus) A 1.5M/sec (12M bit/sec) serial communi cation inter face that can support 127 separa te devices consi sting of 4 wires: power, ground, data in and d ata out.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 15-1 Section 15: Index A About button, 5-13 AC - Alternating Current, 14-1 Accepted Card Thickness, 2-2 A.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 15-2 Disables Magnetic Verification, 4-53 disk cleanup utility, 4-3 Dither, 14-5 DMA (Direct Memory Acces.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 15-3 ISO, 14-10 ISO 7811-2 Magnetic Stripe, 5-47 ISO encoded data format, 5-40 ISO Standard selections, 5.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 15-4 Print Drive Stepper, 9-2 Print Driver, 14-14 Print Job, 14-14 Print K Only options, 5-88, 5-90, 5-91.
RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 15-5 track number (1, 2 or 3), 5-48 tracks, 5-39 tracks 1, 2 and 3, 5-49 troubleshoot the Printer, 12-1 T.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté FARGO electronic C30 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du FARGO electronic C30 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation FARGO electronic C30, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le FARGO electronic C30 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le FARGO electronic C30, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du FARGO electronic C30.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le FARGO electronic C30. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei FARGO electronic C30 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
