Manuel d'utilisation / d'entretien du produit F1000 du fabricant Falcon
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Monitoring & Notification F3400/F1000 (F-Series) User Guide.
rletech.com 2 970.484.6510 Copyright Notice ©2010 RLE T echnologies. All right s reserved. No par t of this publication may be reproduced or distributed in any form or by any means, or st ored in a dat abase or retrieva l system, without the prior written permission of RLE T echnologies.
970.484.6510 3 r letech.com Product Registration Product registration help s RLE T echnologies inform owners of: • Product upgrade s • Firmware enhance ments • New product s and technologie s • S pecial offers available only to registered users Access and submit Product Registr ation inform ation from the F1000/F3400 Configu ration Menu.
rletech.com 4 970.484.6510 Notes:.
Content s rletech.com 5 970.484.6510 1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
970.484.6510 6 r letech.com 4 Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
970.484.6510 7 r letech.com A Analog Input 4-20mA Reference Char t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 B F3400/F1000 Accessories Wiri ng . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Configuring the SeaHawk LD5100 as an Analog Input .
970.484.6510 8 r letech.com Notes:.
Figures rletech.com 9 970.484.6510 1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Figure 1.1 Front Panel Indicators and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . .
rletech.com 10 970.484.6510 Figure 4.13 Modbus Interface Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Figure 4.14 LD Unit Modbus Slave Configu ration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Figure 4.
T ables rletech.com 11 970.484.6510 1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Table 1.1 Terminal Block Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
970.484.6510 12 r letech.com Notes:.
www.rletech.com 13 970.484.6510 C HAPTER C HAPTER 0 S YSTEM O VERVIEW 1.1. Product Description The F3400/F1000 monitoring system is a co mprehensive system which provides additional equipment protecti.
www.rletech.com 14 970.484.6510 1 System Overview 1.2. Front Panel Indicators and Controls Figure 1.1 Front Panel Indic ators and Contro ls Communications LEDs – Four Modem Status LEDs TX – Green (On) if inform ation is being transmitted. RX – Green (On) if information is being received.
www.rletech.com 15 970.484.6510 1 System Overview 1.3. T erminal Block Designations Table 1.1 Terminal Block Designations TB1-1 (+) Input for 24 VDC power TB1-2 (-) Input f or 24VDC po wer P1 24VDC wa.
www.rletech.com 16 970.484.6510 1 System Overview TB4-1 COM1 EIA 485 positive (+) (configurable) TB4-2 COM1 EIA 485 negative (-) (configur able) TB4-3 EIA 485 ground TB4-4 COM1 EIA485 positive (+) (co.
www.rletech.com 17 970.484.6510 1 System Overview Figure 1.2 Terminal Block Designations TB5-24 Channel 20 negative (-) TB5-25 Ch annel 21 pos itive (+) TB5-26 Channel 21 negative (-) TB5-27 Ch annel .
www.rletech.com 18 970.484.6510 1 System Overview 1.4. Rear Panel Indicators The rear panel of the F3 400/F1000 houses a pair of green LEDs. The chart below tracks indicator status when the corresp onding green LED is illuminated: Figure 1.3 Rear LED Indicator and Status 1.
www.rletech.com 19 970.484.6510 C HAPTER C HAPTER 0 G ETTING S T ARTED 2.1. Inst allation The F3400/F1000 comes in a 19 inch (.48m) rack mount enclosure. Install the F3 400/F1000 in the rack. Use the proper anchoring method to mount the unit securely.
www.rletech.com 20 970.484.6510 2 Getting Started 2.3.1 Set the F3400/F1000's IP Address using the ARP and PING Commands To set the IP address of a manufacturer pr ogrammed F3 400/F1000, you can u se the ARP (Address Resolution Protocol) co mmand toge ther with the PING (ICMP echo request) command.
www.rletech.com 21 970.484.6510 2 Getting Started 2.3.1.4 T roubleshooting the ARP/PING Commands If problems are encountered, it may be for one of th e following reasons: The F3400/F1000 already ha s a non-default TCP/IP address. Onc e the IP address of the F3400/F1000 has been changed from the default of 10.
www.rletech.com 22 970.484.6510 2 Getting Started 2.3.3 Set the F3400/F1000’ s IP Address Using an EIA232 Connection To use the EIA232 interface: 1 Connect the EIA232 port (P2 EIA232 - COM1) on the .
www.rletech.com 23 970.484.6510 2 Getting Started 2.4. F3400/F1000 Wiring RLE Technologies recommends an 18AWG stra nded copper wire fo r connection from each monitored point to a terminal block (TB) connection on t he F3400/F1000. RL E recommends no more than 500 feet (152.
www.rletech.com 24 970.484.6510 2 Getting Started 2.4.2 EIA232 COM1 Connection The EIA232 port can be connected to a PC fo r local configuration, firmware downloads, and troubleshooting. It is typically a temporary co nnection. Connect the straight through, 9-pin, cable as shown in Figure 2.
www.rletech.com 25 970.484.6510 2 Getting Started 2.4.4 RJ45 Ethernet Connection The F3400/F1000 has an intern al 10BASE-T Ethernet port used to con figure and monitor the F3400/F1000. The Ethernet port supports We b browser access, email (SMTP), BACnet, and SNMP.
www.rletech.com 26 970.484.6510 2 Getting Started 2.4.5 Relay K1 and K2 Connection Relay outputs may be used to u nlatch doors, signal annunciators, signal IP cameras, and to turn on auxiliary equipment such as exhaust fans. Relay outputs are Form C (SPST).
www.rletech.com 27 970.484.6510 C HAPTER C HAPTER 0 F3400/F1000 W EB I NTERFACE 3.1. F3400/F1000 W eb Interface Overview The F3400/F1000's Web interface p rovides a convenient way to ch eck the F3400/F1000’s status and reconfigure basic settings from any Internet enabled computer.
www.rletech.com 28 970.484.6510 3 F3400/F1000 Web Interface The top of the pag e provides links to other pages for addi tional monitoring, con trol and configuration. The Falcon logo (default), IP came ra image or company logo can be displayed on the Main Menu.
www.rletech.com 29 970.484.6510 3 F3400/F1000 Web Interface The following format is used to record each alarm entry: AH###-ID-Condition-Date Time (Value UO M) Labe l AH### is the alarm entry index. ID is the alarm identifier numb er; refer to Appendix C, “A larm ID Reference Tables” on page 87.
www.rletech.com 30 970.484.6510 3 F3400/F1000 Web Interface 3.2.1.3 Digit al St atus History Figure 3.4 Example of the Digital Statu s History Page Digital Status History displays a history of the state of di gital points configured as “Status” points.
www.rletech.com 31 970.484.6510 3 F3400/F1000 Web Interface 3.2.1.5 Dat a History Figure 3.6 Example of the Data History Pag e Data History provides an intermediate page to assist in navigating to the desired data. Only points configured as analog 4- 20mA and the rmistor are shown.
www.rletech.com 32 970.484.6510 3 F3400/F1000 Web Interface 3.2.1.7 Dat a History T ext Downloads This link helps navigate to the desired data. Figure 3.
www.rletech.com 33 970.484.6510 3 F3400/F1000 Web Interface 3.2.1.9 Server S t atus Figure 3.10 Example of the Server Status Page Server Status displays the current status of each ser ver selected to be monitored.
www.rletech.com 34 970.484.6510 3 F3400/F1000 Web Interface 3.4. W eb Links Figure 3.12 Example of the Web Links Displ ay Page Web links displays still images (.jpg) from all IP cameras and other URLs linked to the F3400/ F1000. 3.5. Configuration Figure 3.
www.rletech.com 35 970.484.6510 C HAPTER C HAPTER 0 C ONFIGURATION M ENU The Configuration p age allows users with admini strator or read-write privileges to adjust the F3400/F1000’s settings. Each link on the Configur ation page displays more information about specific configuration settings.
www.rletech.com 36 970.484.6510 4 Configuration Menu 4.1. Input s Figure 4.2 Inputs Configuration Page Inputs allow users to program specific parameters for each F3400/F100 0 input. This model allows different numbers of inputs. Only installed inputs are disp layed.
www.rletech.com 37 970.484.6510 4 Configuration Menu Select Input Type: Select based on the type of device connected to the input channel. Options include: Not Configured – Select when there is nothing connected to the input. Analog 4-20mA – Select when the device connected to the input provides a 4-20mA output.
www.rletech.com 38 970.484.6510 4 Configuration Menu Example: Temperature sensor with a sensing range of 50-95°F - displayed in Fahrenheit Gain = (95-50) / 4 = 11 (roun d to the nearest integer) Offs.
www.rletech.com 39 970.484.6510 4 Configuration Menu Alarm Delay : The amount of time the F3400/F1000 wa its to send an alert after an alarm condition is detected. The F3400/F1 000 uses this same time delay to report a return to normal after the alarm condition clears.
www.rletech.com 40 970.484.6510 4 Configuration Menu Email Recipient Notification : Allows up to four email ad dresses to be designated for notification if the input goes into alarm. Email addresses will be displayed once they are entered on the Email Configuration page .
www.rletech.com 41 970.484.6510 4 Configuration Menu 4.3. Schedules Figure 4.5 Schedules Configuration Menu The Schedules page allows users to sche dule the activation and deac tivation of relay outputs. This is useful for cycling redundant equipment such as chillers , generators, et c.
www.rletech.com 42 970.484.6510 4 Configuration Menu 4.4. Alarm Management Figure 4.6 Alarm Management The Alarm Mana gement link allows users to acknowledge current F3 400/F1000 alarms and clear the F3400/F1000's Alarm History Logs. Clic k the button and enter the appropriate code or user's initials to complete the task.
www.rletech.com 43 970.484.6510 4 Configuration Menu 4.5. Modem The Modem link allows users to configure the F340 0-M/F1000’s internal modem (if the option is available). This instructs the F3400-M/F100 0-M when, how, and whom to call when an alarm occurs.
www.rletech.com 44 970.484.6510 4 Configuration Menu Redial Interval : Establishes the number of minutes (1-2 55) to wait between redials. Enter 0 to disable this function. Dial Back on Returns : Determines whether to call the nu mber again once the alarm condition returns to normal.
www.rletech.com 45 970.484.6510 4 Configuration Menu Pager ID : Mandatory for numeric and alphanumeric pagers. Alphanumeric pager – The ID entered is sent to the pa ging service along with all queued alarm messages. The ID is the unique PIN for a specific pager.
www.rletech.com 46 970.484.6510 4 Configuration Menu 4.6. W eb Links Figure 4.9 Configuring Web Links The Main Menu of the F3400/F1000's Web interf ace displays a large image and links to other images. These images can be graphics, lo gos or images from an IP camera.
www.rletech.com 47 970.484.6510 4 Configuration Menu 4.7. Egg/Nest Figure 4.10 Egg/Nest Configuration Page Setting the Egg Login as Referred – Nologin allows the F3400/F1000 nest unit to ac cess the F3400/F1000 egg with out a password. If password protection is desired, select Always login .
www.rletech.com 48 970.484.6510 4 Configuration Menu 4.9. SNMP/SYSLOG Figure 4.12 SNMP/SYSLOG Configuration Page Persistent V1,V2C-Traps : Enables the F3400/F1000 to issue continuous SNMP Traps until an alarm acknowledgement is received by the F3400/ F1000 or until the alarming point returns to normal.
www.rletech.com 49 970.484.6510 4 Configuration Menu 4.10. Modbus Interface Figure 4.13 Modbus Interface Configu ration The Modbus Interface page allows users to configure Modb us features for RLE products and enable Modbus slave capabilities for the unit.
www.rletech.com 50 970.484.6510 4 Configuration Menu Modbus Master Poll Timeout : Sets the amount of time the F 3400/F1000 waits for a response from the Slave device before moving on to read t he ne xt register. It is normally set to the default of 1.
www.rletech.com 51 970.484.6510 4 Configuration Menu Email Recipient Notification : Select the recipient email addresses that require notification when any alarm occurs on this Slave. The em ail addresses correspond to the email addresses configured from the Ema il Configuration page.
www.rletech.com 52 970.484.6510 4 Configuration Menu Column 1 = System Up Time. Column 2 = Modbus Mas ter Register Number. Column 3 = Direction of Packet: OUT = Packet Sent from the F3400/F1000 (Maste r Request).
www.rletech.com 53 970.484.6510 4 Configuration Menu 4.1 1. BACnet Figure 4.17 BACnet Configuration BACnet Device Name, BACnet Device ID and BACnet Description, BAC net UDP Port : Required for the F340 0/F1000 to allow a Bu ilding Management System (BMS) to poll the F3400/F1000’s inpu ts using the BACnet protocol over LAN connections.
www.rletech.com 54 970.484.6510 4 Configuration Menu 4.12. Server Ping Figure 4.18 Server Ping Configu ration The Server Ping page allows a user to monitor up to 16 devices by pinging at set intervals. Ping Interval (Minutes) : The time in minutes the F3400/F 1000 will take to request time updates from the selected device(s).
www.rletech.com 55 970.484.6510 4 Configuration Menu 4.13. System Figure 4.19 System Configuration The System link allows users to configure basic F3 400/F1000 info rmation. The F3400/F1000's IP Address and Point-to-Point Protocol may also be configured through this menu, via the IP Configuration Menu link.
www.rletech.com 56 970.484.6510 4 Configuration Menu 4.14. Clock Figure 4.20 Clock Configuration The Clock page allows users to set the date and time on the F3400/F1000's interna l clock. Enter the date using a MM/DD/YY format, wher e MM i s a two digit month, DD is a two digit day, and YY is a two digit year.
www.rletech.com 57 970.484.6510 4 Configuration Menu F3400/F1000’s webpages over a dial-up connection. The remote PC’s dial-up settings should be set to “Obtain an IP Address Automatically”. Note Changes will not go into ef fect until the Submit Chan ges button is clicked.
www.rletech.com 58 970.484.6510 4 Configuration Menu 4.17. Email Figure 4.23 Email Configuration The Email page allows users to configure the F340 0/F1000 to send notification via email when inputs are in an alarm state. The F3400/F1000 will send one email message per alarm instance to a maximum of four email recipients.
www.rletech.com 59 970.484.6510 4 Configuration Menu SMTP Password : Used for ESMTP; use the recommended default setting un less instructed differently by your IT Department. DUN User Name and Password : Only used if PPP is selected. The DUN Username and password specifies the dial-up network use r na me and password.
www.rletech.com 60 970.484.6510 4 Configuration Menu DST Begin Date : Enter the date Daylight Savings Time will begi n. DST End Date : Enter the date Daylight Savings Time will end.
www.rletech.com 61 970.484.6510 4 Configuration Menu F1000 will automatically reboot. See Chapter 8, “Upgra ding Firmware and Managing Configuration Data” on page 73, for more detailed instructions. 4.21. Product Registration Figure 4.27 Product Registration Loca ted at www.
www.rletech.com 62 970.484.6510 4 Configuration Menu Notes:.
www.rletech.com 63 970.484.6510 C HAPTER C HAPTER 0 EIA-232 I NTERFACE The F3400/F1000’s EIA-232 interface prov ides a more detailed and intricate view of the F3400/F1000.
www.rletech.com 64 970.484.6510 5 EIA-232 Interface 2 Set the appropriate COM Port to 9600 baud , NO parity , 8 data bit s, 1 stop bit , (9600/N/8/ 1) , and no software or hardware flow control . Figure 5.2 Com1 Propertie s Screen 3 Once the terminal emulation software starts, pr ess Enter on the ke yboard and the Main Menu should appear.
www.rletech.com 65 970.484.6510 5 EIA-232 Interface 5.3. Main Menu All system functions begin in the Main Menu . Two letter comm ands display information, execute commands and display submenus for additional inquir y and system configuration functions.
www.rletech.com 66 970.484.6510 5 EIA-232 Interface 5.3.1 Main Configuration Menu – SC Typing SC at the command prompt on the Main Menu displays th e Main Configuration Menu that lists all items for system setup and config uration. This menu may be password protect ed.
www.rletech.com 67 970.484.6510 5 EIA-232 Interface 5.3.2 IP Configuration Menu The IP Configuration Menu is accessed by typing a 1 at the command prompt in the Main Configuration Menu. This menu is used to establish IP/TCP and PPP interaction with the network.
www.rletech.com 68 970.484.6510 5 EIA-232 Interface q Quit DOES NOT save changes and returns user to the Main Menu. x Exit & Save Saves changes and return s user to the Main Menu.
www.rletech.com 69 970.484.6510 C HAPTER C H APTER 0 R EMOTE A CCESS 6.1. Remote Access Configuration (Modem Option) The F3400/F1000 can be remotely accessed w ith an y terminal emulation software pa ckage. To establish a proper dial-out session, set the appropriate modem port as follows: 33.
www.rletech.com 70 970.484.6510 6 Remote Access Type a question mark ( ? ) to view the System Menu . To terminate the session, execute the command in the software package that disconnects the modem. The commands for accessing the system remotely are identical to the ones described earl ier in this user guide.
www.rletech.com 71 970.484.6510 C HAPTER C HA PTER 0 P OINT - TO -P OINT P ROTOCOL Point-To-Point Protocol (PPP) is an alternate method that may be used to communicate with the F3400/F1000. PPP can only be used through a modem, over a phone line. The F3400/F1000 and the user’s computer must both be conf igured correctly in order for PPP to work.
www.rletech.com 72 970.484.6510 7 Point-to-Point Protocol 7.2. Configuring the PC Now the user is ready to configur e the PC they will be dialing in from. These directions were written from a Windows XP machine. To configure the PC: 1 Click on Start , Control Panel , then Network and Internet Connections .
www.rletech.com 73 970.484.6510 C HAPTER C HAPTER 0 U PGRADING F IRMWARE AND M ANAGING C ONFIGURATION D AT A 8.1. Upgrading F3400/F1000 Firmware You can upgrade F3400/F1000 firmware using eithe r the: TFTP client EIA-232 interface Follow the instructions for th e metho d you want to use.
www.rletech.com 74 970.484.6510 8 Upgrading Firmware and Managing Conf iguration Data 8.1.1 Upgrading F3400/F1000 Firmware via TFTP Client This is the preferred method.
www.rletech.com 75 970.484.6510 8 Upgrading Firmware and Managing Conf iguration Data 8.1.2 Up dating F3400/F1000 Firmware via the EIA232 COM1 Port (X-Modem) 1 Connect to the F3400/F1000 using HyperTerminal.
www.rletech.com 76 970.484.6510 8 Upgrading Firmware and Managing Conf iguration Data 8.2. Loading/Saving F3400/F1000 Configuration Dat a This menu allows user configura tions to be save d and reloade.
www.rletech.com 77 970.484.6510 8 Upgrading Firmware and Managing Conf iguration Data 8.2.3 Loading Configurat ion Dat a via TFTP Client Before the configuration can b e loaded onto other F340 0/F1000s, it must be checked for accuracy.
www.rletech.com 78 970.484.6510 8 Upgrading Firmware and Managing Conf iguration Data Notes:.
www.rletech.com 79 970.484.6510 A PPENDIX C HAPTER 0 A NALOG I NPUT 4-20 M A R EFERENCE C HART Analog 4-20Ma Gain/Offset Conversion Formula : Gain = Sensor Range (High Value - Low Value) / 4 Offset = .
www.rletech.com 80 970.484.6510 A Analog Input 4-20mA Reference Chart CT20 Current 0 - 30 Amps 0 - 60 Amps 0 - 120 Amps 7 15 30 -7 -15 -30 CT200 Current 0 - 20 Amps 0 - 200 Amps 5 50 -5 -50 CT300 Curr.
www.rletech.com 81 970.484.6510 A PPENDIX C H APTER 0 F3400/F1000 A CCESSORIES W IRING The following figures sh ow the typical wiring be tween the F3400/F1000 Monit oring System and other products offere d by RLE Technologi es. Figure B.1 T120D Temperature Senso rs Figure B.
www.rletech.com 82 970.484.6510 B F3400/F1000 Accessories Wiring Figure B.3 Dwyer Temperature/Humidity Sen sors Figure B.4 BAPI Temperature/ Humidity Sensor Figure B.
www.rletech.com 83 970.484.6510 B F3400/F1000 Accessories Wiring Figure B.6 HD150 & HD150-2 Gas Sensor s Figure B.7 SD Spot Detectors Figure B.8 PFM Power Fail Monitor.
www.rletech.com 84 970.484.6510 B F3400/F1000 Accessories Wiring Figure B.9 SeaHawk LD5100/L D2000 Distance Re ad Leak Detection (Dry Contact) B.1. Configuring the SeaHawk LD5100 as an Analog Input The F3400/F1000 averages/filters the analog inputs. The LD5100 will output approx.
www.rletech.com 85 970.484.6510 B F3400/F1000 Accessories Wiring For assistance wiring the following F3400/F100 0 accessories also offered by RLE, please contact our Technical Su pport Department at (.
www.rletech.com 86 970.484.6510 B F3400/F1000 Accessories Wiring Notes:.
www.rletech.com 87 970.484.6510 A PPENDIX C HAPTER 0 A LARM ID R EFERENCE T ABLES C.1. Analog T ables Table C.1 Analog Alarm ID Reference Tables, Inputs 1- 4 Channel Condition ID 1 High Limit 1 001 1 .
www.rletech.com 88 970.484.6510 C Alarm ID Reference Tables C.2. Thermistor T ables Table C.2 Thermistor Alarm ID Reference Ta bles, Inputs 5-8 Channel Condition ID 5 High Limit 1 017 5 Low Limit 1 01.
www.rletech.com 89 970.484.6510 C Alarm ID Reference Tables C.3. Digit al T ables Table C.3 Digital Alarm ID Reference Tables, Digita l Inputs 5 through 32 Channel Condition ID 5O n / O f f 0 8 5 6O n.
www.rletech.com 90 970.484.6510 C Alarm ID Reference Tables Notes:.
www.rletech.com 91 970.484.6510 A PPENDIX C HAPTER 0 T ECHNICAL S PECIFICATIONS Table D.1 Technical Specifications Power 24VDC Model: 24VDC (±10%), 600mA max.
www.rletech.com 92 970.484.6510 D Technical Specifications Protocols TCP/IP; UDP/IP; ICMP/IP ; FTP; NTP; Telnet IPv4.0; u p to 5 URL links to other IP addressable c ameras/ devices; webpages comply wi.
www.rletech.com 93 970.484.6510 D Technical Specifications Login Security Web Browser Ac cess (Ethernet, Modem PPP) 1 Administrator plus 7 Users individually selectable for Read Only, Read/Write or Ad.
www.rletech.com 94 970.484.6510 D Technical Specifications Notes:.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Falcon F1000 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Falcon F1000 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Falcon F1000, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Falcon F1000 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Falcon F1000, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Falcon F1000.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Falcon F1000. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Falcon F1000 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.