Manuel d'utilisation / d'entretien du produit 1000 ADSL du fabricant Alcatel Carrier Internetworking Solutions
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S S S A A A V V V E E E T T T H H H E E E S S S E E E I I I M M M P P P O O O R R R T T T A A A N N N T T T S S S A A A F F F E E E T T T Y Y Y I I I N N N S S S T T T R R R U U U C C C T T T I I I O O O N N N S S S ! ! ! 1. R ead and understand all instructions.
• If the product has been dropped or the housing has been damaged; • If the product exhibits a distinct change in performance. 10. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
C C C o o o n n n t t t e e e n n n t t t s s s N N N o o o t t t e e e : : : When using hyperlinks to navigate through this document, yo u may use ei the r the "back" button of your reader software to retu rn to the table of contents , or the bookmark, using the bookmark display button .
MODEM CONNECTIONS Connector Pinout Power Supply Visual Indicators Subscriber Line Interface Ethernet Interface Single PC Configuration Straight-Through Cable Layout Multiple PC Configuration Crossover.
LAN Protocols Supported Known Limitations AD VANCED CONFIGURATIONS Overview IP Parameters Sample Configurations Ping-of-Life Procedure Ping-to-Defaults Procedure CHANGING THE MODEM SETTINGS Configurin.
S S S E E E C C C T T T I I I O O O N N N 1 1 1 : : : Q Q Q U U U I I I C C C K K K S S S T T T A A A R R R T T T P P P R R R O O O C C C E E E D D D U U U R R R E E E S S S This section of the 1000 ADSL High Speed Modem User’s Guide provides the basic instructions to install your modem and access online services as quickly as possible.
W W W a a a l l l l l l - - - M M M o o o u u u n n n t t t i i i n n n g g g O O O p p p t t t i i i o o o n n n Part of the packaging is a wall-mounting template. If you want to mount the modem on a wall, cut the template out and use it as follows (see figure 1).
Template Corner Figure 1. Wall-Mounting Instructions F F F i i i l l l t t t e e e r r r I I I n n n s s s t t t a a a l l l l l l a a a t t t i i i o o o n n n To maintain normal phone service, a spe.
D D D e e e t t t e e e r r r m m m i i i n n n i i i n n n g g g Y Y Y o o o u u u r r r S S S e e e r r r v v v i i i c c c e e e T T T y y y p p p e e e N N N o o o t t t e e e : : : Before continuing, you must know the type of service you are being provided.
S S S y y y s s s t t t e e e m m m R R R e e e q q q u u u i i i r r r e e e m m m e e e n n n t t t s s s The Alcatel 1000 ADSL high speed modem requires a PC or workstation equipped with an Ethernet 10Base-T network adapter card.
13. When the TCP/IP Properties window appears, click the IP Address tab. 14. If your service is DHC P , click the Obtain an IP address automatically radio button. If your service uses static addressing, press the Enter IP address radio button, and enter the IP address and subnet mask assigned to you by your service provide r.
P P P O O O I I I N N N T T T T T T O O O P P P O O O I I I N N N T T T S S S E E E R R R V V V I I I C C C E E E If your service provider is providing point to point (PPP) service, your ADSL modem should have model number 3EC 18202 BB or 3EC 18202 DB on the bottom of the modem case.
6. Connect one end of the Alcatel Data Cable (provided) to the modem connector labeled 10BASE-T. 7. Connect the other end of the Alcatel Data Cable to the Ethernet 10Base-T network adapter card in your PC. 8. Start your PC. 9. Click Start, Settings, Control Panel , and finally, the Network icon.
W W W i i i n n n d d d o o o w w w s s s 9 9 9 5 5 5 / / / W W W i i i n n n d d d o o o w w w s s s 9 9 9 8 8 8 D D D i i i a a a l l l - - - U U U p p p P P P r r r o o o c c c e e e d d d u u u r r r e e e s s s The dial-up feature is not included in the Windows 95 operating system.
N N N o o o t t t e e e : : : If you installed Windows 95 from a CD, have the Windows 95 CD ready before you begin the installation. To install the MSDUN13.exe file, proceed as follows: 1. At your desktop, click Start , and select Run from the menu. The Run window appears.
N N N o o o t t t e e e : : : If you do not see the VPN adapter on the list, it means that the operating system component file for this adapter was not loaded when Windo ws 98 was installed on your PC. You will need your Windo ws 98 CD-ROM at this point.
12. Your PC will prompt you to insert your Windows 98 CD. When you do this, VPN will install, and you can follow the steps under Installing Dial-Up Networking Software (Windows 98 Only) to activate VPN.
Figure 3. VPN Server Field (Windows 98 example) 8. Enter 10.0.0.138 (default IP address of the ADSL modem). 9. Click Next . A window appears indicating you have successfully installed a new dial-up networking Connection.
Figure 4. Dial-Up Networking Folder (Windows 95 Example) M M a a k k e e t t h h e e C C o o n n n n e e c c t t i i o o n n After configuring the PPP connection, make the connection: 1. Double-click the My Computer icon. 2. Double-click the Dial-Up Networking icon.
Figure 5. Connect To (Windows 98 Example) 4. Enter the U ser name and P assword (the IP address defaults to the modem ' s IP address of 10.0.0.138 ). 5. Click Connect . The Connecting To window appears (see figure 6). Figure 6. Connecting To (Windows 95 Example) This window indicates the status of the connection process.
If you intend to use this connection often, it may be useful to create a shortcut to it on your desktop. To create a shortcut, select the icon and drag it to your desktop. The program asks if you want to create a shortcut to the selected item. Select Yes and a copy of the selected icon appears on your desktop.
Figure 7. Network Window 4. Select the Protocols tab and click Add . The Select Network Protocol Window appears (see figure 8)..
Figure 8. Select Network Protocol Window 5. Scroll the dialog box and select Point-to-Point Tunneling Protocol from the list. 6. Click OK . The system prompts for a directory to copy installation files. 7. Specify the directory and click Continue . The installer loads the PPTP files.
10. Click OK to continue. This initiates configuration of the RAS. N N N o o o t t t e e e : : : You have completed the first part of the installation by adding PPTP as a remote protocol. The remaining steps configure RAS for PPT P . 11. In the Remote Access Setup Window (figure 11), add the new VPN ports to RAS by clicking Add .
Figure 13. Configure Port Usage Window 15. Select the Dial-out only option and click OK. 16. Perform steps 1 4 and 1 5 for each port (if required), then proceed with step 1 7 . 17. To define which tunneled protocols you will allow through the VPNs, highlight each port and click Network .
To configure a connection to your corporate network or IS P, do the following: 1. Double-click the My Computer icon. 2. Double-click the Dial-Up Networking icon. 3. Is this the first time you are creating a connection? • If yes , go to step 4 . • If no , go to step 5 .
N N N o o o t t t e e e : : : You can assign more than one phone number to each entry. This might be useful if you have a pool of phone numbers to connect to. To do this, click Alte rnate. 9. Select the serial line protocol offered by the server you are calling and click Next .
N N N o o o t t t e e e : : : User name and password are unique for a specific remote destination. They must be entered each time you want to set up a connection. Therefore, it is useful to create multiple icons, one to each remote destination. If you intend to use this connection often, it may be useful to create a shortcut to it on your desktop.
A A A T T T M M M - - - 2 2 2 5 5 5 S S S E E E R R R V V V I I I C C C E E E If your service provider is providing ATM-25 Service, your ADSL modem should have model number 3EC 18200 AB on the bottom of the modem case.
P P o o w w e e r r / / S S y y n n c c L L i i g g h h t t The Power/Sync light begins blinking. After about two minutes, the light should be solid green. If the light is not solid green, check the telephone line cable between the modem LINE connector and the phone jack.
S S S E E E C C C T T T I I I O O O N N N 2 2 2 : : : D D D E E E S S S C C C R R R I I I P P P T T T I I I O O O N N N O O O F F F F F F E E E A A A T T T U U U R R R E E E S S S The Alcatel 1000 ADSL high speed modem provides high speed virtual connections to multiple services simultaneously, using ATM/ADSL on standard telephone twisted pairs.
ATM Network Internet Access Server Information Servers Corporate LAN Remote Splitter ADSL Modem Ethernet/ ATMF Small Office User Residential User Internet Access Server Information Servers ISP Figure 15.
• Power Switch - On/Off switch Figure 16. Connectors on ADSL Modem N N N o o o t t t e e e : : : The modem has either an ATMF-25 connector or a 10BASE-T/MDI-X connecto r , not both. C C C o o o n n n n n n e e e c c c t t t o o o r r r P P P i i i n n n o o o u u u t t t See figure 17 and table C for details on the modem connectors.
Table C. Connector Pinout Connector Pin No. Signal Name Function Line 2 Wire_A Subscriber line wire A 5 Wire_B Subscriber line wire B ATMF-25 1 Rx+ Receive data from DTE (+) 2 Rx- Receive data from DT.
continuously green, the ADSL modem is ready for operation with terminal equipment. V V V i i i s s s u u u a a a l l l I I I n n n d d d i i i c c c a a a t t t o o o r r r s s s The functions for the visual indicators on top of the ADSL modem (figure 18) are listed in table D.
S S S u u u b b b s s s c c c r r r i i i b b b e e e r r r L L L i i i n n n e e e I I I n n n t t t e e e r r r f f f a a a c c c e e e The ADSL access network provides two types of traffic over a single metallic twisted-pair: • Data encapsulated in Asynchronous Transfer Mode (ATM) cells.
S S S i i i n n n g g g l l l e e e P P P C C C C C C o o o n n n f f f i i i g g g u u u r r r a a a t t t i i i o o o n n n A single PC with integrated Ethernet port or Ethernet Personal Computer Network Interface Card (PC-NIC) can be connected to the ADSL modem (see figure 20).
N N N o o o t t t e e e : : : If the port of the hub connected to the ADSL modem is equipped with an MDI/MDI-X switch and the active position is MDI, a straight- through cable must be used. Hub Remote Splitter ATM Network ADSL Modem Ethernet Figure 22.
C C C r r r o o o s s s s s s o o o v v v e e e r r r C C C a a a b b b l l l e e e L L L a a a y y y o o o u u u t t t ADSL Modem Receive Transmit 1 2 3 6 Transmit Receive 1 2 3 6 MDI-X Port Hub Twisted-Pairs MDI-X Port Figure 23.
N N N E E E T T T W W W O O O R R R K K K C C C O O O N N N N N N E E E C C C T T T I I I O O O N N N S S S The Alcatel 1000 ADSL high speed modem supports two methods for accessing remote sites like corporate networks or the World Wide Web via a local IS P.
ATM devices in the network. An end-to-end connection is established by linking the virtual connections between devices. This requires all intermediate ATM devices to have VPI/VCI assignments. For the ATM network, these assignments are the responsibility of network operators.
Table F . Ethernet Parameters Connection VPI VCIs Encaps ulation Bridged 8 35, 43, 51, 59 RFC 1483 [1] PPP/PPTP 8 67, 75, 83, 91, 99, 107, 115, 123 RFC 2364 [2] [1] Ethernet V2.
The VPI/VCI values for Ethernet/bridging are listed in table G. Table G. Ethernet VPI/VCI Values Parameter Value Meaning VPI 8 Virtual Path Identifier VCI 35, 43, 51, 59 Virtual Channel Identifier Other parameters for the Ethernet/bridging functionality are listed in table H.
could connect about 50 systems per port to completely fill up the database (the upstream bandwidth is limited to 1 Mb/s). If only one virtual port is in use, the 256 entries can be divided over two ports (virtual, Ethernet port).
Each time the PC starts up, it automatically broadcasts an IP address request. When the remote entity responds to this request, you are connected. The following instructions to enable DHCP assume a Windows 95 operating system: 1. Start the PC and double-click the My Computer icon.
discarded. Also, all multicast frames arriving on the remote virtual port(s) are silently discarded. B B r r o o a a d d c c a a s s t t T T r r a a f f f f i i c c o o n n B B r r i i d d g g e e P P o o r r t t s s The modem forwards only IP and ARP broadcast frames in both upstream and downstream directions.
P P P O O O I I I N N N T T T T T T O O O P P P O O O I I I N N N T T T T T T U U U N N N N N N E E E L L L I I I N N N G G G C C C O O O N N N N N N E E E C C C T T T I I I O O O N N N S S S I I I n .
Because PPTP tunneling is based on the IP protocol, an IP connection between your local PCs and the modem must exist before setting up a local tunnel. Configuration of IP functions in the modem is described in the CHA NGING THE MODEM SE TTINGS section (click on that section's heading to return here.
Figure 27. All ATM Channels to a Single Remote Destination S S p p e e c c i i f f i i c c C C o o n n n n e e c c t t i i o o n n It is possible to connect to more than one remote site through the ADSL modem, for example, your ISP and your corporate network.
You can specify the ATM connection to use by inserting C:n in the VPN Server field of the Connect To window (see figure 29). C refers to C onnection and n is a virtual ATM channel in the range 0 to 7.
Figure 31. Specifying a Name in the VPN Server Field N N N u u u m m m b b b e e e r r r o o o f f f P P P P P P P P P / / / P P P P P P T T T P P P C C C o o o n n n n n n e e e c c c t t t i i i o o.
O O n n e e T T u u n n n n e e l l Windows 95 and Windows 98 allow you to create only one tunnel at a time. This means that you cannot connect to an ISP and the corporate network simultaneously.
• The modem is preconfigured with IP address 10.0.0.138 • The default IP address can be changed to a different address • The modem can be automatically configured via BOOTP • The modem supports logical multi-homing N N N o o o t t t e e e : : : Local configuration is only possible through the Ethe rnet interface of the modem.
Table I. Default Netmask IP Address Class Default Netmask A 255.0.0.0 B 255.255.0.0 C 255.255.255.0 S S S a a a m m m p p p l l l e e e C C C o o o n n n f f f i i i g g g u u u r r r a a a t t t i i i o o o n n n s s s S S i i n n g g l l e e P P C C The modem comes preconfigured with IP address 10.
Table J. Address Allocation for Private Networks IP Address Range Allocation 10.0.0.0 to 10.255.255.255 1 class A network number 172.16.0.0 to 172.31.255.
A A u u t t o o m m a a t t i i c c I I P P P P a a r r a a m m e e t t e e r r D D i i s s t t r r i i b b u u t t i i o o n n The modem can also operate in more advanced local networks that rely on a BOOTP server for centralized IP configuration.
1. Select Start from the Windows 95 taskba r. 2. Select Programs . 3. Select MS-DOS prompt. 4. In the DOS window, execute the following command: route add <Destination address> <Gateway address> For example: route add 10.0.0.140 172.16.0.0.
For example: arp -a -N 138.203.5.172 Example of response: Interface: 138.203.5.172 on Interface 2 Internet Address Physical Address Type 138.203.4.76 08-00-20-83-b7-26 dynamic 5.
N N N o o o t t t e e e : : : You may also leave the entry in the ARP cache; it does not affect modem operation. N N N o o o t t t e e e : : : The modem and the PC must be in the same IP (sub)network. Otherwise, the ping is issued with the MAC address of the default route r .
C C C H H H A A A N N N G G G I I I N N N G G G T T T H H H E E E M M M O O O D D D E E E M M M S S S E E E T T T T T T I I I N N N G G G S S S This section describes how to access the high speed modem to configure operating parameters. The Alcatel 1000 high speed modem is already configured with default parameters and may not require adjustment.
N N N o o o t t t e e e : : : The modem’s default IP address is 10.0.0.138 . The welcome page appears. The modem now operates as a web serve r, displaying additional pages when you click on their links. Each page provides fields for entering operating parameters for your configuration.
W W W e e e l l l c c c o o o m m m e e e P P P a a a g g g e e e The welcome page provides the following buttons: I I n n i i t t i i a a l l S S e e t t u u p p Click this button to access the basic configuration page for adapting internal modem settings to your local networking requirements.
Because the Alcatel 1000 ADSL modem supports multihoming (one interface supporting multiple IP addresses), the manually configured IP address and the automatically acquired IP address are active simultaneously. The MAC address of the modem’s Ethernet interface is displayed under the header of the basic configuration page.
D D e e f f a a u u l l t t G G a a t t e e w w a a y y If you want to use the modem in a more advanced local network, you can supply the IP address of your local default gateway. For standard applications with the modem connected to multiple PCs or workstations through a multiport hub, leave this field empty.
The modem can operate with multiple IP addresses (multi-homing), but there can be only one active default gateway. If BOOTP/DHCP is enabled, the default gateway supplied in the User Defined Configuration Table is automatically disabled.
• Automatic - parameters acquired automatically through BOOTP/DHCP Configuration Table • Additional - parameters added via IP Address Table A A c c t t i i o o n n This field allows you to delete or add a parameter set.
Bridge Encap FCS VPI Action Use input fields below to add entry Port VCI State - LLCSNAP NO 8 - Add Figure 39. Port States Table The fields of the Port States Table are described next. B B r r i i d d g g e e P P o o r r t t One of the characteristics of a databridge is the number of ports it supports.
S S t t a a t t e e This field allows you to change the state of the individual remote ports. By default, only two ports (one local port and one virtual port) are in the forwarding state, meaning traffic can pass through them. The other ports can be enabled, if required, by placing them in the Enabled state.
B B B a a a s s s i i i c c c P P P P P P P P P / / / P P P P P P T T T P P P C C C o o o n n n f f f i i i g g g u u u r r r a a a t t t i i i o o o n n n The PPTP configuration page provides a PPTP Destination Table for PPP/PPTP connection information (see example in figure 41).
A A A d d d v v v a a a n n n c c c e e e d d d P P P P P P P P P / / / P P P P P P T T T P P P C C C o o o n n n f f f i i i g g g u u u r r r a a a t t t i i i o o o n n n This page contains the PPTP Connection table. It provides a more detailed listing of PPP/PPTP connections and configuration information (figure 42).
H H D D L L C C F F r r a a m m i i n n g g PPP packets arriving via a PPTP tunnel and PPP packets encapsulated on ATM connections differ in format. The PPP format on AAL5 is shown in figure 43. P_ID Information Padding Figure 43. PPP ATM Format The PPP format within a tunnel is shown in figure 44.
R R R E E E G G G U U U L L L A A A T T T O O O R R R Y Y Y I I I N N N F F F O O O R R R M M M A A A T T T I I I O O O N N N E E E n n n v v v i i i r r r o o o n n n m m m e e e n n n t t t a a a l .
C C C o o o n n n f f f o o o r r r m m m a a a n n n c c c e e e D D D e e e c c c l l l a a a r r r a a a t t t i i i o o o n n n s s s I I I n n n t t t e e e r r r f f f e e e r r r e e e n n n c .
If your Alcatel product causes interference to radio or television reception when it is in use, you might correct the interference with any one or all of these measures: 1. Reorient or relocate the receiving antenna. 2. Increase the separation between the equipment and receive r.
P P P o o o u u u r r r l l l e e e s s s U U U t t t i i i l l l i i i s s s a a a t t t e e e u u u r r r s s s C C C a a a n n n a a a d d d i i i e e e n n n s s s d d d e e e M M M o o o d d d e e e m m m AVIS: L’étiquette d’Industrie Canada identifie le matériel homologué.
T T T R R R O O O U U U B B B L L L E E E S S S H H H O O O O O O T T T I I I N N N G G G T T T I I I P P P S S S Problem Solution ADSL modem does not work (visual indicators do not light) Verify that the ADSL modem is plugged into an electrical outlet.
3EC 16389 ABAA TCZZA Edition 01 E Alcatel 1999 - All Rights Reserved.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Alcatel Carrier Internetworking Solutions 1000 ADSL c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Alcatel Carrier Internetworking Solutions 1000 ADSL - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Alcatel Carrier Internetworking Solutions 1000 ADSL, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Alcatel Carrier Internetworking Solutions 1000 ADSL va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Alcatel Carrier Internetworking Solutions 1000 ADSL, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Alcatel Carrier Internetworking Solutions 1000 ADSL.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Alcatel Carrier Internetworking Solutions 1000 ADSL. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Alcatel Carrier Internetworking Solutions 1000 ADSL ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
