Manuel d'utilisation / d'entretien du produit CD5423 du fabricant Eclipse - Fujitsu Ten
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OWNER'S MANUAL We appreciate your purchase of this receiver. Please read through this manual for correct operation. We suggest that after reading it you keep this manual in a safe place for future reference. ESN E5 High-Power CD Receiver with Multi Control MODEL CD5423 DIVISION OF FUJITSU TEN CORP.
For y our safety in using the CD5423 Warnings and caution signs, illustrated below, are posted throughout this manual as well as on the CD5423. They show safe and correct ways to handle the product so as to prevent personal injury to you and others and avoid damage to property.
3 • Do not place the vinyl storage bag over a person. It may cause a serious accident or death by suffocation. • Do not adjust the controls while driving the car. To adjust the controls, stop the car in a safe location. • To prevent accidents, store batteries for the remote control out of the reach of small children.
4 • To prevent a short circuit from occurring, disconnect the battery's negative terminal before installing this product. Otherwise, an electric shock or injury may result. • When using an existing nut and/or bolt from the vehicle to ground this product, do not use any that secure parts of the steering or braking systems.
5 • Play the audio at a moderate volume level that permits you to hear sounds from outside the car. Driving without being able to hear outside sounds may result in an accident. • Keep foreign objects out of the disc slot. They may cause fire or electrical shock.
6 • Avoid installing this product in places where it may get wet, such as near windows, or in places that are moist or dusty. Presence of liquid, moisture or dust inside this product can cause short circuiting, resulting in smoke or fire.
7 T able of Contents Operating precautions...............................................10 Notes on operation .......................................................................10 About compact discs ..............................................
8 How to operate the MP3 player ................................43 About MP3....................................................................................43 Listening to MP3 file ..................................................................
9 How to operate the receiver with an optional CD changer connected ..............................................70 Listening to a CD ..........................................................................70 Advancing to the next track or returning to the beginning of the track being played .
10 Operating precautions <Your CD5423 will perform well over a long period of time through correct handling and care.> • For your safety, play only at volume levels that allow outside sounds to be heard. • We recommend using with this player a disc with the logo shown to the left.
11 Operating precautions • The signal recorded on a compact disc is read by a laser beam, so nothing touches the disc surface. A scratch on the recorded surface or a badly warped disc may cause deteriorated sound quality or intermittent playback.
12 Operating precautions About CD accessories • Do not use accessories (stabilizers, protective seals, laser lens cleaners, etc.) sold for “improving sound performance” or “protecting CDs.” The changes in CD thickness or outside dimensions made by these accessories may cause problems in the player.
13 Operating precautions About borrowed CDs • Do not use a CD with glue or remnants of adhesive tape or labels. They may cause the CD to get stuck inside or damage the deck. How to remove CDs • When removing the ejected disc, pull it straight out along the slot.
14 Names of controls and parts Fr ont view With the fr ont open Never place an object or rest your hands or the like on the front panel. Caution Names of contr ols and par ts Switches disc modes and switches to AUX mode. Activates and deactivates mute.
15 ESN (Key CD) security operating procedure How to pr ogram the Ke y CD Check that the Power is OFF. 1 Press and hold button [6], then the [FUNC] button, and hold both for more than one second. 2 A [SEC] message appears, then in two seconds it will change to [DISC].
16 ESN (Key CD) security operating procedure How to cancel the K ey CD Turn OFF the Power. 1 Press and hold button [6], then the [FUNC] button, and hold both for more than one second. 2 A [SEC] message appears, then in two seconds it will change to [DISC].
17 ESN (Key CD) security operating procedure How to c hange the Key CD First, cancel the existing Key CD. 1 Refer to “ How to cancel the Key CD. ” Next, program a new Key CD.
18 ESN (Key CD) security operating procedure What happens if an incorrect CD is inser ted? An [ERR] message will be appear, then change to a flashing [DISC], then the CD will be ejected. 1 You will have five uninterrupted attempts to insert the correct CD.
19 ESN (Key CD) security operating procedure How to turn the security indicator on/off With the power OFF, press button [2], then the [FUNC] button and hold both for more than one second. 1 [IND. FLASH] or [IND. -----] appears on the display. 2 [IND. FLASH] means the security indicator will flash when the vehicle ’ s ignition is off, and [IND.
20 Basic operation When the power is turned on, the state used when the power was turned off such as CD and tuner playing is restored. When the vehicle has no ACC position on the ignition switch, care is needed when turning off the deck. Follow Step 2 or Step 3 when turning off the power.
21 Basic operation Listening to a CD Press the [OPEN] button. 1 The front panel opens. Insert a CD into the disc slot, label side up. 2 The CD will immediately start playing. ATTENTION When a CD is already loaded, press the [DISC] button to switch to the CD mode.
22 Basic operation Listening to the tuner Press the [FM AM] button. 1 This will turn the tuner on. Press the [FM AM] button to switch to the desired FM or AM bands. 2 Radio bands will switch from FM1 ➔ FM2 ➔ FM3 ➔ AM in order each time the button is pressed.
23 Basic operation Warning Adjusting audio v olume Turn the [AUDIO CONTROL] button to the left or right. 1 Turn to the right: Increases the volume. Turn to the left: Decreases the volume.
24 Basic operation Adjusts treble level. Turn the [AUDIO CONTROL] button to the left or right. Turn to the right: Emphasizes high sounds. Turn to the left: Softens high sounds. TREB (TREBLE) Mode Various audio control modes may be fine-tuned using this procedure.
25 Basic operation ATTENTION To disable the loudness feature, repeat the above procedure to display the [LOUD OFF] indication. Adjusts left/right speaker balance. Turn the [AUDIO CONTROL] button to the left or right. Turn to the right: Emphasizes right speakers.
26 Basic operation This function allows adjustment of display contrast and changing illumination colors. Enters Display Adjustment Mode. Making changes with Displa y Adjustment Mode Press the [DISP] button. 1 [SEL] button [DISP] button [RTN] button Adjust the display contrast to the best level in accordance with the angle of viewing.
27 Basic operation A variety of settings can be changed. The function mode is activated. Setting items will be displayed in the following order when the [SEL] button is turned to the right. Making changes with Function Mode Press the [FUNC] button. 1 * 1: Cannot make settings other than for CD or CD changer operation.
28 Basic operation The receiver is set at the factory to emit a beep tone in response to button operation. The guide tone feature may be disabled in the following procedure: Turn [SEL] button to select GUIDE TONE. Press the [SEL] button. The Guide Tone Mode will be switched ON/OFF.
29 Basic operation This receiver uses the 12-hour display notation. Turn [SEL] button to select CLOCK ADJ. Press the [SEL] button. The clock adjustment mode is activated. Turn [SEL] button to display the item to be selected for adjustment. Hours, minutes or exact hour will be switched each time the button is turned.
30 Basic operation [SOUND] button [SEL] button Used to adjust acoustic feature in the vehicle. The sound adjustment mode is activated. Making changes with Sound Adjustment Mode Press the [SOUND] button. 1 Setting items will be displayed in the following order when the [SEL] button is turned to the right.
31 Basic operation Here, the HPF (high-pass filter) to the front and rear preouts can be switched ON and OFF. Since the high-pass filter passes only higher ranges (lower ranges are cut off), efficient playback is enabled by cutting off lower-range elements not needed for the mid to higher range speaker.
32 Basic operation Here, the LPF (low-pass filter) to the non-fader pre-out can be switched ON and OFF. Since the low-pass filter passes only lower ranges (higher ranges are cut off), efficient playback is enabled by cutting off mid to higher range elements not needed for a woofer.
33 Basic operation Others Enabling E-COM feature Press the [E-COM] button for one second. Pressing the button will switch the E-COM feature on or off. 1 Adjustment of the front panel angle Press and hold the [OPEN] button for more than one second. While holding the button, the front panel opens regardless of the stage.
34 How to operate the CD player Listening to CDs Press the [DISC] button. 1 First press the [DISC] button to switch to the disc mode. It is assumed here that a CD has already been loaded into the unit.
35 How to operate the CD player [SEEK ] button [FAST ] button Button [4] Adv ancing to the next trac k or returning to the beginning of the trac k being played Turn the [SEL] button to the left or right. 1 Turn to the right: Advances to the next track.
36 How to operate the CD player Repeating the same trac k (REPEA T) Press button [5] to repeat the track being played. 1 To cancel, press button [5] again. Pla ying tracks in random or der (RANDOM) Press button [6] to play the tracks in random order. 1 To cancel, press button [6] again.
37 How to operate the CD player Ejecting the disc Press the [OPEN] button for less than one second. 1 The front panel opens fully and ejects the disc. Remove the disc and press the [OPEN] button. 2 The front panel returns to the angle before the disc ejection.
38 How to operate the CD player Creating a title f or a CD Press the [FUNC] button while in the Disc mode. 1 Press the [SEEK ] button to select the character type. 4 Pressing the button will switch types from [ABC] (alphabet characters) to [123] (numeric characters) and then [!&?] (symbols).
39 How to operate the CD player Turn the [SEL] button to the left or right to select characters. 6 Turn to the right: Advances the character forward in its type. Turn to the left: Moves the character backward in its type. Press the [RTN] button. 7 Press the [FUNC] button to exit Function Mode.
40 How to operate the CD player [SEL] button Changing a previousl y set title Press the [FUNC] button while in the Disc mode. 1 Press either [SEL] or [FAST ] button to move the cursor to the position in the title for inserting or changing characters. 4 [SEL] button: Moves the cursor to the right.
41 How to operate the CD player Deleting a previousl y created title Press the [FUNC] button while in the Disc mode. 1 Hold the [6] button down for more than two seconds. 4 The title has now been deleted. If external CD changers are connected, a previously created title for a CD will be deleted in the same way.
42 How to operate the CD player Displa ying CD TEXT Press the [DISP] button for more than one second. 1 Pressing the [DISP] button while text is displayed scrolls the display in the order DISC title ➔ TRACK title, and then the display stops with the TRACK title.
43 How to operate the MP3 player ATTENTION The making of MP3 files by recording from sources such as broadcasts, records, recordings, videos and live performances without permission from the copyright holder for uses other than personal enjoyment is prohibited.
44 How to operate the MP3 player Media capable of playing MP3 includes CD-ROM and CD-R discs. Compared to CD-ROM media commonly used for music discs, CD-R discs are fragile in high temperature/high humidity environments and one section of the CD-R may become incapable of playback.
45 How to operate the MP3 player Only files with the MP3 file extension ".mp3" can be recognized as MP3 and played. Be sure to save MP3 files with the ".mp3" file extension. The "MP" letters of the file extension will be recognized whether entered as uppercase letters or lowercase letters.
46 How to operate the MP3 player Listening to MP3 file Press the [DISC] button. 1 This starts MP3 file play. If an external CD changer is connected, each additional press of the [DISC] button will switch modes from CD changer 1 ➔ CD changer 2 ➔ CD player.
47 How to operate the MP3 player Adv ancing to the next trac k (file) or returning to the beginning of the trac k (file) being played Turn the [SEL] button to the left or right. 1 Turn to the right: Advances to the next track (file). Turn to the left: Re t urns to the beginning of the track (file) being played.
48 How to operate the MP3 player Press the button briefly to play just the first 10 seconds of each song for all the files in the same layer of the folder being played. Pressing the button until [ALL SCAN] is displayed will play just the first 10 seconds of the first song in each folder.
49 How to operate the MP3 player Press the button briefly to randomly play the files in the same layer as the folder being played. Pressing the button until [ALL RANDOM] is displayed will randomly play the files in all the folders. To cancel, press button [6] again.
50 How to operate the tuner T uning to a station Radio bands will switch from FM1 ➔ FM2 ➔ FM3 ➔ AM in order each time the button is pressed. First, press the [FM AM] button to start tuner operation. There are automatic and manual methods for setting stations in memory.
51 How to operate the tuner Press the [SEL] button for more than one second until a beep is heard. 2 The automatic preset mode starts. The [ASM ON] indicator on the screen flashes, and stations are automatically entered in memory under buttons [1] to [6].
52 How to operate the tuner Manuall y setting stations into memory Press the [FM AM] button to switch between FM and AM. 1 Turn the [SEL] button to the right or left to tune to the station to be entered in memory. 2 This section covers the setting of stations in memory under the numbered buttons.
53 How to operate the tuner Preset station scan Press the [SEL] button for less than one second. 1 [P SCAN] will appear at the display, and stations stored under preset buttons [1] through [6] will be played for five seconds each. To stop the preset scan mode at a desired station, press the [SEL] button again.
54 How to operate the tuner FM reception characteristics A characteristic of transmitted signals is that lower frequencies travel further. FM frequencies are much higher than AM’s (similar to a ray of light): they won’t bend but they will reflect.
55 How to operate the tuner A home receiver can catch weak FM stereo signals through the use of a tall, directional or ultra-sensitive antenna. In a moving vehicle, the area for good reception is limi.
56 How to use an optional Card remote control Cleaning the remote control Precautions in use of the remote control • Be careful when handling the control, especially because it is small and light. Dropping or striking it hard may damage it, wear out the battery or cause a malfunction.
57 How to use an optional Card remote control TITLE SCAN REPEAT RANDOM FUNC PWR 2 3 SCAN 4 RPT 5 RAND 6 LEVEL CONT REAR LEFT MIN FR ONT MAX RIGHT R LL F 5504 [PWR] button [MUTE] button [+] button [ - ] button Remote-control light receptor T urning the power on/off Press the [PWR] button.
58 How to use an optional Card remote control [MODE] button [BAND] button Switching pla yback modes Press the [MODE] button. 1 Press the button to switch modes in the following sequence: Tuner Disc AUX How to pla y the tuner Selecting the FM/AM band Press the [BAND] button.
59 How to use an optional Card remote control [BAND] button [ PRESET CH ] buttons [ TUNE • SEEK ] buttons Selecting a station (manuall y or automatically) Press the [ TUNE•SEEK ] button. [ ] button: Tunes to higher frequency stations. [ ] button: Tunes to lower frequency stations.
60 How to use an optional Card remote control [ DISC ] buttons [ TRACK • APS ] buttons [MUTE] button Press the [ TRACK • APS ] button. [ ] button: Skips to the next track. [ ] button: Returns to the beginning of the track being played. (Press repeatedly to move to previous tracks.
61 How to use an optional Card remote control [FUNC] button [RTN] button [SEL] button [ DISC ] buttons [ TRACK ] buttons Switching the remote contr ol settings Remote control functions can be switched to the three patterns. Press the [FUNC] button of the main unit.
62 How to use an optional Card remote control Replacing the battery On the back of the remote control, while pressing the locking knob on the battery slot cover toward your right, pull out the battery carrier with your fingernail. 1 Use one CR2025 battery.
63 How to use an optional NOB remote control [MUTE] button Cutting the v olume instantly (m uting) Press the [MUTE] button for more than one second to cut the volume or restore it instantly.
64 How to use an optional NOB remote control DISC BAND MODE MUTE ILLUMI PWR E-COM TRACK TUNE SEEK P U S H - M O D E [MODE] button [BAND] button Switching pla yback modes How to pla y the tuner Press the [MODE] button. 1 Press the button to switch modes in the following sequence: Tuner Disc AUX Selecting the FM/AM band Press the [BAND] button.
65 How to use an optional NOB remote control DISC BAND MODE MUTE ILLUMI PWR E-COM TRACK TUNE SEEK P U S H - M O D E [ TUNE • SEEK ] buttons [ DISC ] buttons [BAND] button Selecting a station (manuall y or automatically) A short press of the button will allow manual station tuning.
66 How to use an optional NOB remote control DISC BAND MODE MUTE ILLUMI PWR E-COM TRACK TUNE SEEK P U S H - M O D E [E-COM] button [ILLUMI] button [ DISC ] buttons [ TRACK ] buttons Adv ancing to the next trac k or returning to the beginning of the track being pla yed Press the [ TRACK ] button.
67 How to use an optional NOB remote control DISC BAND MODE MUTE ILLUMI PWR E-COM TRACK TUNE SEEK P U S H - M O D E [SEL] button [FUNC] button [RTN] button [ DISC ] buttons [ TRACK ] buttons Switching the remote contr ol settings Press the [FUNC] button of the main unit.
68 How to use an optional NOB remote control Warning To prevent accidents, store batteries out of the reach of children. If a child has swallowed one, consult a doctor immediately. Replacing the battery Remove the back cover of the remote control unit by gently pressing and sliding it in the direction indicated by the arrow.
69 How to use an optional NOB remote control • Be extremely careful not to swallow the battery. • The battery life is approximately one year. If the remote control unit does not operate correctly or if the button lamp gets dim, replace the batteries.
70 How to operate the receiver with an optional CD changer connected Ho w to operate the receiver with an optional CD changer connected This section covers the operation of an optional CD changer that is connected to the receiver. To switch from another mode, press the [DISC] button.
71 How to operate the receiver with an optional CD changer connected Pla ying the beginning of tracks (SCAN) Press button [4]. 1 Pressing the button causes the changer to move up to the next track and play it for 10 seconds, then move up to the next track and play it for 10 seconds, and so on, on one CD, until the button is pressed again.
72 How to operate the receiver with an optional CD changer connected ATTENTION • Doing random playback, press button [5] to repeat the track being played. To cancel repeat play (go back to random play), press button [5] again. During playback a particular track: The track being played is played repeatedly.
73 How to operate the receiver with an optional CD changer connected Buttons 1 2 3456 C D 123456 7 8 9 1 01 11 2 To select a CD from nos. 7 to 12, press the desired button considerably longer. Press the [SEL] button for less than one second. 1 Press a button from [1] to [6].
74 How to operate the receiver with an optional DSP/EQ unit connected Switching r oom sizes Press the [SEL] button to switch room sizes. Six room sizes are available for selection in the following sequence: 1. CONCERT (a concert hall) 2. LIVE (a live house) 3.
75 How to operate the receiver with an optional DSP/EQ unit connected Level • Duration value LR S LR dB ER mS ER dB (Easily adjusted) (Reverberation duration)* (Reverberation level)* (Initial echo delay) (Initial echo level) The level and duration adjustments are available in CONCERT and CATH modes only.
76 How to operate the receiver with an optional DSP/EQ unit connected [SOUND] button Selecting a preset pattern from memory Press a preset button to select the room size in memory. The buttons under which room sizes are stored in memory are called preset buttons.
77 How to operate the receiver with an optional DSP/EQ unit connected Switching equalizer modes Press the [SEL] button to switch equalizer modes. Six kinds of music categories are available for selection in the following sequence: 1. POPS 2. ROCK 3. JAZZ 4.
78 How to operate the receiver with an optional DSP/EQ unit connected Fine-tuning EQ functions Press the [SEL] button until the desired equalizer mode is displayed. Turn the [SEL] button to switch frequencies. The frequencies will switch in the following sequence: 2 1 Press the [SEEK /FAST ] button to adjust the level.
79 How to operate the receiver with an optional DSP/EQ unit connected Selecting an equalizer mode from memory Press a preset button to select the equalizer mode set in memory for the button. The buttons that set equalizer modes in memory are called preset buttons.
80 Others Connecting P or table A udio Play ers to the A UX Jack Turn on the portable audio player and start its play function. 1 Switch to AUX mode by pressing the [DISC] button for more than one second. 2 Activation of the AUX mode will light the "AUX" indicator and channel audio player output to the system speakers.
81 If you have a question: First check the items mentioned below before attempting to troubleshoot problems. If a problem occurs, for instance when the unit does not respond to any button presses, or the display doesn't work correctly, press the [RESET] button using a sharp tool.
82 If you have a question: Information Code Table When "INFO " flashes on the indicator Nos.2~7 are displayed. Information Contents Explanation and remedial action to take 2 NO DISC LOADED IN There is no disc in the magazine or player. Load THE MAGAZINE a disc in the magazine.
83 If you have a question: Problem Mode Causes Remedial action to take Refer to page Common to all Dead or weak sound Power does not turn on. Frequencies or titles set in memory are deleted. No guide tone sounds. The remote control does not work. Is the volume control up sufficiently? Turn up the volume control.
84 If you have a question: Problem Mode Causes Remedial action to take Refer to page The disc cannot be inserted. The disc is ejected as soon as it is insertaed.
85 Specifications < GENERAL > Power Supply 14.4V DC (11-16V) Current Drain 3A MAX Dimensions (W x H x D) In-Dash Unit 7" x 2" x 6-1/8" (178 x 50 x 155mm) Mass (weight) Approx.
86 Before installation No. Item Q'ty 1 Main unit 1 2 Mounting sleeve 1 3 Side bracket 2 4 Rear bracket 1 5 Bezel 1 6 Bushing 1 7 Self-tapping screw (6 x 16 mm) 2 8 Stud bolt 1 9 Flat head screw (.
87 Before installation Installation angle In order to maintain proper functioning, install the unit within an angle of 30 degrees from horizontal (standard).
88 Mounting instruction Mounting the main unit Insert the mounting sleeve into the opening in the vehicle console. 1 Use a screwdriver or the like to bend the tabs in the mounting sleeve to secure the mounting sleeve. 2 Attach the side brackets to the main unit using flathead screws.
89 Mounting instruction Mount the stud bolt to the main unit. 4 Insert the main unit into the mounting sleeve until it locks in place. 5 Fasten the rear of the main unit using either method [A] or [B].
90 Mounting instruction Names of lead wires and destinations (refer to P age 92) No. Name Wire color Destination 1 ACC Red Connect where the power comes on when the ignition is in the ACC position. 2 B+ Yellow Connect where the power is constantly available, regardless of the ignition switch's position.
91 Mounting instruction System CD5423 CD5423 CH3083 CH3083 CH3083 CD5423.
92 Mounting instruction NON-F ADER 10 FRONT 8 REAR 9 TO BA TTERY+12V (Permanent Supply) TO POWER ANTENNA RELA Y (Supply) TO HEADLIGHT SWITCH (Illumination) TO TURN-ON LEAD OF EACH UNIT (Supply) Red Y .
93 Mounting instruction TO POWER ANTENNA RELA Y (Supply) TO HEADLIGHT SWITCH (Illumination) TO TURN-ON LEAD OF EACH UNIT (Supply) TO ACC (Power Supply) 1 TO BA TTERY+12V (Permanent Supply) 2 TO GROUND.
94 Mounting instruction TO POWER ANTENNA RELA Y (Supply) TO HEADLIGHT SWITCH (Illumination) TO TURN-ON LEAD OF EACH UNIT (Supply) TO ACC (Power Supply) 1 TO BA TTERY+12V (Permanent Supply) 2 TO GROUND.
IMPOR T ANT RECORD Y OUR “KEY CD” HERE… ST ORE Y OUR “KEY CD” ALONG WITH Y OUR O WNER’S MANU AL IN Y OUR SOCK DRA WER. 95 2.
DIVISION OF FUJITSU TEN CORP. OF AMERICA 19600 SOUTH VERMONT AVENUE, TORRANCE, CA 90502 (310) 327-2151 090001-1440A700 0303 (Y.O) CUSTOMER NOTICE Please retain this booklet and write in the serial number of your CD5423 for identification. The serial number is labeled or stamped on the chassis.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Eclipse - Fujitsu Ten CD5423 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Eclipse - Fujitsu Ten CD5423 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Eclipse - Fujitsu Ten CD5423, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Eclipse - Fujitsu Ten CD5423 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Eclipse - Fujitsu Ten CD5423, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Eclipse - Fujitsu Ten CD5423.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Eclipse - Fujitsu Ten CD5423. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Eclipse - Fujitsu Ten CD5423 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
