Manuel d'utilisation / d'entretien du produit R300 du fabricant Dell
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www .dell.com | support.dell.com Dell™ PowerEdge™ R300 Sy stems Hardware Owner’ s Manual.
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to ha rdware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury , or death.
Contents 3 Contents 1 About Y our Sy stem . . . . . . . . . . . . . . . . . 11 Other Information Y ou May Need . . . . . . . . . . . . 11 Accessing Sy stem Features During Startup . . . . . . 12 Front-Panel Featu res and Indicators . . . . . . . . . .
4 Contents 2 Using the Sy stem Setup Program . . . . . . 45 Entering the Sy s tem Setup Program . . . . . . . . . . . 45 Responding to Error Messages . . . . . . . . . . 45 Using the Sy stem Setup Program . . . . . . . . . 46 Sy stem Setup Options . .
Contents 5 Opening and Closing the Sy stem . . . . . . . . . . . . 68 Opening the Sy stem . . . . . . . . . . . . . . . . 69 Closing the Sy stem . . . . . . . . . . . . . . . . . 69 Sy stem Board Shroud . . . . . . . . . . . . . . . . . . 70 Removing the Sy stem Board Shroud .
6 Contents Power Supplies . . . . . . . . . . . . . . . . . . . . . 88 Removing a Power Supply . . . . . . . . . . . . . 88 Replacing a Power Supply . . . . . . . . . . . . . 89 Internal USB Memory Key . . . . . . . . . . . . . . . 90 Installing the O ptional Internal USB Memory Key .
Contents 7 Control Panel Assemb ly (Service-only Procedure) . . . . . . . . . . . . . . . . . . . . . . . . 113 Removing the Control Panel Assembly . . . . . . 113 Installing the Control Panel Assembly . . . . . . . 115 Power Distribution Board . . . .
8 Contents T roubleshooting Power Supplies . . . . . . . . . . . . 133 T roubleshooting Sy stem Cooling Problems . . . . . . . 134 T roubleshooting a Fan . . . . . . . . . . . . . . . 134 T roubleshooting Sy stem Memory . . . . . . . . . . . . 135 T roubleshooting an Internal USB Key .
Contents 9 Using Custom T est Options . . . . . . . . . . . . . . . 153 Selecting Devices for T esting . . . . . . . . . . . 153 Selecting Diagnostics Options . . . . . . . . . . . 153 Viewing Information and Results . . . . . . . . . 154 6 Jumpers and Connectors .
10 Contents.
About Y our Sy stem 11 About Y our Sy stem This section describes the physical, firm ware, and softwar e interface features that provide and ensure the essentia l functioning of your system. The physical connectors on your system’s front and back panels provide convenient connectivity and system expansion capability .
12 About Y our Sy stem • Operating system documentation descri bes how to install (if necessary), configure, and use the operating system softwar e. • Documentation for any components you purchased separately provides information to configure and install these options.
About Y our Sy stem 13 Front-Panel Features and Indicators F igure 1-1 shows the controls, indicator s, connectors, and featur es on the system front panel behind the optional be zel. (T o remove the bezel, pr ess the latch at the left end of the bezel.
14 About Y our Sy stem T able 1-2. Front-Panel Components Item Component Icon Description 1 P ower - on indicator , power button The power button turns system power off and on.
About Y our Sy stem 15 2 NMI button Used to troublesh oot software and device driver errors when using certain operating systems. This button can be pressed using the end of a paper clip. Use this button only if directed to do so by qualified support personnel or by the operating system's documentation.
16 About Y our Sy stem 7 Video connector Connects a monitor to the system. 8 Optical drive (optional) One optional slim-line SA T A DVD-ROM drive or DVD-R W drive, or combination CD-R W/D VD drive (when available).
About Y our Sy stem 17 Hard-Drive Indicator Codes The hard-drive carriers have two indicato rs—the drive-activity indicator and the drive-status indicator . See F igure 1- 2. In RAID configurations, the drive- status indicator lights to indicate the status of the drive.
18 About Y our Sy stem T able 1-3 lists the drive indicator patt erns for R AID hard drives. Different patterns are displayed as drive events occ ur in the system.
About Y our Sy stem 19 Back-Panel Features and Indicators F igure 1-3 shows the controls, indicat ors, and connectors located on the system's back panel.
20 About Y our Sy stem • Always attach an external device while your system and the device ar e turned off. Next, turn on any e xternal devices before turning on the system (unless the documentation for the device specifies otherwise).
About Y our Sy stem 21 Figure 1-4. Redundant Po wer Supply Indicators NIC Indicator Codes Each NIC on the back panel has an indic ator that provides information on network activity and link status. See F igure 1-5. T able 1-5 lists the NIC indicator codes.
22 About Y our Sy stem LCD Status Messages The system's control panel LCD provid es status messages to signify when the system is operating correctly or when the system needs attention. The LCD lights blue to indicate a norm al operating condition, and lights amber to indicate an error condition .
About Y our Sy stem 23 T able 1-6. LCD Status Messages Code T ext Causes Corrective Actions N/A SYSTEM NAME A 62-character string that can be defined by the user in the System Setup program. The SYSTEM NAME displays under the following conditions: • The system is powered on.
24 About Y our Sy stem E1211 ROMB Batt RAID battery is either missing, bad, or unable to rechar ge due to thermal issues. Reseat the RAID battery connector . See "T roubleshooting a SAS or SAS RAID Controller" on page 145, and "Troubleshooting System Cooling Problems" on page 134.
About Y our Sy stem 25 E1410 CPU # IERR Specified microprocessor is reporting an internal error . See your system’s " Information Update T ech Sheet" located on support.dell.com for the most current system information. If the problem persists, see "Getting Help" on page 165.
26 About Y our Sy stem E141C CPU Mismatch P rocessors are in a configuration unsupported by Dell. Ensure that your processors match and conform to the type described in the Microprocessor T echnical Specifications outlined in your system’s Getting Started Guide .
About Y our Sy stem 27 E161C PS # Input Lost P ower source for specified power supply is unavailable, or out of acceptable range. Check the AC power source for the specified power supply . If the problem persists, see "T roubleshooting P ower Supplies" on page 133.
28 About Y our Sy stem E1712 PCI SERR B## D## F## The system BIOS has reported a PCI system error on a component that resides in PCI configuration space at bus ##, device ##, function ##. Remove and reseat the PCIe expansion car ds. If the problem persists, see "T roubleshooting Expansion Cards" on page 147.
About Y our Sy stem 29 E1811 HDD ## Rbld Abrt The specified hard drive has experienced a r ebuild abort. See "T roubleshooting a Hard Drive" on page 142. If the problem persists, see your RAID documentation. E1812 HDD ## Removed The specified hard drive has been removed from the system.
30 About Y our Sy stem E1A15 SAS Cable C SAS cable C is missing or bad. Reseat the cable. If the problem persists, replace cable. If the problem persists, see "Getting Help" on page 165. E1A18 PDB Ctrl Cable Control cable for the power distribution board (PDB) is missing or bad Reseat the cable.
About Y our Sy stem 31 E2018 Prog Timer Programmable interval timer error . See "Getting Help" on page 165. E2019 Parity Error P arity error . See "Getting Help" on page 165. E201A SIO Err SIO failur e. See "Getting Help" on page 165.
32 About Y our Sy stem E2110 MBE DIMM # & # One of the DI MMs in the set implicated by "# & #" has had a memory multi-bit error (MBE).
About Y our Sy stem 33 Solving Problems Described by LCD Status Messages The code and te xt on the LCD can often specify a very precise fault condition that is easily corrected. F or example, if the code E1418 CPU_1_Presence appears, you know that a microproce ssor is not installed in socket 1.
34 About Y our Sy stem Any of these actions will remove fault messages, and r eturn the status indicators and LCD colors to the normal state. Messages will r eappear under the following conditions: • The sensor returns to a normal state but fails again, r esulting in a new SEL entry .
About Y our Sy stem 35 Alert! Unsupported memory, incomplete sets, or unmatched sets. The following memory is disabled: Unsupported DIMMs, mismatched DIMMs, or unmatched DIMMs have been detected. If more than one DIMM is present, DIMMs must be installed in matching pairs.
36 About Y our Sy stem Diskette subsystem reset failed. F aulty diskette/tape drive controller . See "T roubleshooting a Diskette Drive" on page 138. Drive not ready. Diskette missing from or improperly inserted in diskette drive. See "T roubleshooting a Diskette Drive" on page 138.
About Y our Sy stem 37 Keyboard Controller failure F aulty keyboar d controller; faulty system board See "Getting Help" on page 165. Keyboard data line failure Keyboard stuck key failure Key.
38 About Y our Sy stem No boot device available F aulty or missing optical drive subsystem, hard drive, or hard-drive subsystem, or no bootable USB key installed.
About Y our Sy stem 39 PCIe Fatal Error caused a system reset: Slot X Embedded Bus#XX/Dev#XX/Func X Please check the system event log for details PCI Express fatal errors occurred during the previous boot. Reseat the PCIe card in the specified slot number .
40 About Y our Sy stem ROM bad checksum = address Expansion card improperly installed or faulty . Reseat the expansion car d(s). Ensure that all appropriate cables are secur ely connected to the expansion car d(s). If the problem persists, see "T roubleshooting Expansion Cards" on page 147.
About Y our Sy stem 41 Time-of-day not set - please run SETUP program Incorrect T ime or Date settings; faulty system battery . Check the Time and Date settings. See "Entering the System Setup P rogram" on page 45. If the problem persists, replace the system battery .
42 About Y our Sy stem Unsupported RAID key detected. The RAID k ey installed in the system is not supported on this system. Information only . Utility partition not available The <F10> key was pressed during POST , but no utility partition exists on the boot hard drive.
About Y our Sy stem 43 W arning Messages A warning message alerts you to a poss ible problem and prompts you to respond befor e the system continues a ta sk. F or example, befor e you format a diskette, a message will warn you that yo u may lose all data on the disk ette.
44 About Y our Sy stem Diagnostics Messages The system diagnostic utilities produce messages from diagnostic tests run on your system. See "R unning the System Diagnostics" on page 152 for more information about system diagnostics. Alert Messages Systems management software generates alert messages for your system.
Using the Sy stem Setup Program 45 Using the Sy stem Setup Program After you set up your syste m, run the System Setup program to familiarize yourself with your system configuration and optional settings.
46 Using the Sy stem Setup Program Using the Sy stem Setup Program T able 2-1 lists the k eys that you use to view or change information on the System Setup program screens and to e xit the program. NOTE: For most of the options, any changes that you make are recorded but do not take effect until you restart the sy stem.
Using the Sy stem Setup Program 47 Figure 2-1. Main Sy stem Setup Program Screen T able 2-2 lists the options and descripti ons for the information fields that appear on the main System Setup program screen. NOTE: The options for the Sy stem Setup pr ogram change base d on the sy stem configuration.
48 Using the Sy stem Setup Program Memory Information Displays a screen to view memory information and to configure certain memory featur es. See T able 2-3. CPU Information Displays information related to microprocessors (speed, cache size, and so on).
Using the Sy stem Setup Program 49 Memory Information Screen T able 2-3 lists the descriptions for the in formation fields that appear on the Memory Information screen. Serial Communication Displays a screen to configure serial communication, external serial connector , fail-safe baud rate, remote terminal type, and redir ection after boot.
50 Using the Sy stem Setup Program CPU Information Screen T able 2-4 lists the options and descrip tions for the information fields that appear on the CPU Information screen. T able 2-4. CPU In formation Screen Option Description 64-bit Specifies if the installed processors support 64-bit extensions.
Using the Sy stem Setup Program 51 SA T A Configuration Screen T able 2-5 lists the options and descripti ons for the information fields that appear on the SA T A Configuration screen. NOTE: When a SAS Card is installed in the sy stem, the SA T A Configuration screen changes.
52 Using the Sy stem Setup Program Serial Communication Screen T able 2-7 lists the options and descrip tions for the information fields that appear on the Serial Communication screen. MAC Address Displays the MA C address for the integrated 10/100/1000 NIC.
Using the Sy stem Setup Program 53 Sy stem Security Screen T able 2-8 lists the options and descripti ons for the information fields that appear on the System Security screen. NOTE: Sy stems shipping in China are not equipped with TPM. Disregard any TPM options listed in the Sy stem Security Screen.
54 Using the Sy stem Setup Program P assword Status Setting the Setup P assword option to Enabled prevents the system password from being changed or disabled at system start-up. To lock the system password, assign a setup passwor d in the Setup P assword option and then change the Pa s s w o r d Status option to Locked .
Using the Sy stem Setup Program 55 TPM Activation Changes the operational state of the TPM. When set to Activate , the TPM is enabled and activated at default settings. When set to Deactivate , the TPM is disabled and deactivated. The No Change state initiates no action.
56 Using the Sy stem Setup Program Exit Screen After you press <Esc> to e xit the System Setup program, the Exit screen displays the following options: • Save Changes and Exit • Discard Chan.
Using the Sy stem Setup Program 57 Using the Sy stem Password After a system password is assigned, on ly those who know the passwor d have full use of the system. When the System P assword option is set to Enabled , the system prompts you for the syst em password after the system starts.
58 Using the Sy stem Setup Program 5 T o confirm your password, type it a second time and pr ess <Enter>. The setting shown for the System P assword changes to Enabled .
Using the Sy stem Setup Program 59 NOTE: Y ou can use the Password Status option in conju nction with the Sy stem Password and Setup Password options to further pr otect your sy stem from unauthorized changes. Deleting or Changing an Existing Sy stem Password 1 When prompted, press <Ctrl><Enter> to disable the e xisting system password.
60 Using the Sy stem Setup Program The password assignment is not case-sensitive. However , certain key combinations are not valid. If you enter one of these combinations, the system beeps. T o erase a character when entering your password, press <Backspace> or the left-arrow key .
Using the Sy stem Setup Program 61 Baseboard Management Controller Configuration The Baseboard Management Controller (BMC) enables configuring, monitoring, and recovery of systems r emotely .
62 Using the Sy stem Setup Program.
Installing Sy stem Components 63 Installing Sy stem Components This section describes how to inst all the following system components: • F ront bezel • System board shroud • Hard drives • Opti.
64 Installing Sy stem Components Inside the Sy stem CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the componen ts inside the sy stem.
Installing Sy stem Components 65 Figure 3-1. Inside the Sy stem 1 cover latch 2 sy stem cover 2 1 3 4 7 10 11 12 8 9 19 13 14 15 17 18 21 20 24 22 23 6 5 16.
66 Installing Sy stem Components NOTE: In the preceding figure, the 12C cable is shown connecting over the control panel cabling. This cable should be routed under the control panel cable and the internal USB key connector . The 12C cable se ats in a cable guide clip that is directly beneath the control panel connector .
Installing Sy stem Components 67 Front Bezel A lock on the bezel restricts access to the power button, optical drive, and hard drive(s). A control panel LCD loca ted on the front panel and accessible through the front bezel displays the system’s status.
68 Installing Sy stem Components Figure 3-3. Installing and Re moving the Optional Bezel Replacing the Front Bezel T o replace the front bezel, perform the above steps in r everse. Opening and Closing the Sy stem CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the sy stem.
Installing Sy stem Components 69 Opening the Sy stem T o upgrade or troubleshoot the syst em, remove the system cover to gain access to internal components. 1 Unless you are installing a hot-plug component such as a power supply , turn off the system and attached peri pherals, and disconnect the system from the electrical outlet and peripherals.
70 Installing Sy stem Components Figure 3-4. Installing and Re moving the Sy stem Cover Sy stem Board Shroud The system board shroud covers the processor , heatsink, memory modules, and system battery and provides air flow to these components.
Installing Sy stem Components 71 Removing the Sy stem Board Shroud CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the components ins ide the sy stem.
72 Installing Sy stem Components Figure 3-5. Installing and Remov ing the Sy stem Board Shroud NOTE: In the preceding figure, the 12C cable is shown connecting over the control panel cabling. This cable should be routed under the control panel cable and the internal USB key connector .
Installing Sy stem Components 73 3 Connect the SAS cable to the connector on the expansion car d and route the cable through the slot between the shroud and the chassis sidewall. See F igure 3-5. 4 Close the system. See "Opening and Closing the System" on page 68.
74 Installing Sy stem Components Removing a hard-drive blank is slightly differ ent than removing the 3.5-inch hard drive carrier : 1 Remove the front bezel, if attached. See "Removing the F ront Bezel" on page 67 . 2 Locate the pushbutton locking tab on th e right side of the blank to release the hard-drive blank.
Installing Sy stem Components 75 5 If you do not replace the har d drive, insert a drive blank in the vacated drive bay . See "Installing a Hard-Drive Blank" on page 74. NOTICE: T o maintain proper sy stem cooling, all empty hard-drive bay s must have drive blanks installed.
76 Installing Sy stem Components Figure 3-6. Installing a Hot-Plug Hard Drive 3 Install the hot-plug hard drive. a Open the handle on the hard-drive carrier . b Insert the hard-drive carrier int o the drive bay until the carrier contacts the backplane.
Installing Sy stem Components 77 Replacing a Hard-Drive Carrier T wo versions of hard-drive carriers are used with your system. The version for SA T A hard drives has a single set of (four) mounting holes on the side rails.
78 Installing Sy stem Components d As you seat the hard drive into the ha r d-drive bay , ensure the carrier latch contacts the carrier bracket and ensur e that all latches are fully engaged.
Installing Sy stem Components 79 NOTE: The procedure for installing a cabled hard-drive carrier for a hard drive that is not hot pluggable is not shown in the pr oceeding instructions and illustration. If your sy stem ships with a cabled hard drive, follow these installation steps.
80 Installing Sy stem Components Installing the Optical Drive 1 Align the optical-drive tray with it s opening in the front panel. See F igure 3-8. 2 Slide in the drive tray until the tray snaps into place. 3 Connect the optical-drive cable to the back of the drive tray .
Installing Sy stem Components 81 Figure 3-8. Removing and In stalling the Optional Optical Drive NOTE: In the preceding fi gure, the 12C cable is shown c onnecting over the control panel cabling. This cable should be ro uted under the control panel cable and the internal USB key connector .
82 Installing Sy stem Components Installing the Optical Drive in the Optical Drive T ray CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the sy stem.
Installing Sy stem Components 83 Figure 3-9. Removing and Installing the Optical Drive in the Optical Drive Carrier Cooling Fan Modules The fan assembly contains four dual-mot or fans and provides cooling for the processor and memory modules and two dual-motor fans for the r edundant power supplies.
84 Installing Sy stem Components Removing the Fan Assembly CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the sy stem.
Installing Sy stem Components 85 Figure 3-10. Installing and Removing the Fan Assembly NOTE: In the preceding fi gure, the 12C cable is shown c onnecting over the control panel cabling. This cable should be ro uted under the control panel cable and the internal USB key connector .
86 Installing Sy stem Components Installing the Fan Assembly 1 Align the holes in the fan assembly wi th the two fan assembly securing posts on the chassis. See F igure 3-10. 2 Lower the fan assembly until the releas e lever snaps and the fan assembly is seated onto the securing posts.
Installing Sy stem Components 87 Figure 3-11. Installing and Remov ing the Power Supply Fan Assembly NOTE: In the preceding fi gure, the 12C cable is shown c onnecting over the control panel cabling. This cable should be ro uted under the control panel cable and the internal USB key connector .
88 Installing Sy stem Components Installing the Power Supply Fan Assembly 1 Connect the fan’s power cable to th e F AN_MOD connector on the power distribution board. See F igure 3-11 for the location of the connector . 2 Route the fan cable through the slot on the shroud partition.
Installing Sy stem Components 89 NOTE: For nonredundant power supp lies, remove the power cord retention bracket that secures the sy st em cables. See the Getting Started Guide that ships with your sy stem for more information. 4 Release the locking tab on the left s ide of the power supply by pressing in toward the right.
90 Installing Sy stem Components 3 Connect the power cable to the power supply . a Secure and bundle the system cables with the V elcro straps that ship with your system. Loop the power cable and use the V elcro straps to attach the cable to the handle.
Installing Sy stem Components 91 4 Insert the USB memory key into the USB connector onto the boar d. See F igure 3-13. 5 Close the system. See "Opening and Closing the System" on page 68. 6 Reattach any peripherals, then connect the system to the electrical outlet.
92 Installing Sy stem Components RAC Card The optional Remote Access Controll er (R AC) provides a set of advanced features for managing the server r emotely . Removing the RAC Card CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the componen ts inside the sy stem.
Installing Sy stem Components 93 Figure 3-14. Removing and Installing a RAC Card 6 P u ll back slightly on one of the b lue retention standoff tabs and gently work the edge of R AC card off of th e standoff. Repeat for the other retention standoff. 7 Angle the free end of the R AC car d up and pull the card away from the support standoff.
94 Installing Sy stem Components 8 If you are not r eplacing the RA C card, disconnect and r emove the ribbon cables from the R AC card and insert th e plastic filler plug in the system back panel.
Installing Sy stem Components 95 9 Connect the ribbon cable to the syst em board. See F igure for the connector locations. NOTICE: Be careful when attach ing cables to the sy stem board that you do not damage the surrounding sy stem board components. a Connect one cable to the R AC_CONN connector on the system board.
96 Installing Sy stem Components 5 Insert the expansion car d firmly into the expansion-card connector on the riser card until the car d is fully seated. NOTE: Ensure that the expansion-card br acket is also inserted into the securing slot on the chassis's back panel.
Installing Sy stem Components 97 Figure 3-15. Installing and Removing Expa nsion Cards NOTE: In the preceding fi gure, the 12C cable is shown c onnecting over the control panel cabling. This cable should be ro uted under the control panel cable and the internal USB key connector .
98 Installing Sy stem Components x8-lane capability . The PCI-X left riser ca r d provides one slot that can support either a 64-bit, 133 MHz PCI- X expansion slot or a PCIe x8-lane expansion slot.
Installing Sy stem Components 99 Figure 3-16. Installing and Removing the Riser Card Installing the Riser Card CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the components ins ide the sy stem.
100 Installing Sy stem Components 3 If applicable, install the expansion car d in the expansion-card slot. 4 If applicable, connect the expansion car d in the expansion-card slot. 5 Close the system. See "Opening a nd Closing the System" on page 68.
Installing Sy stem Components 101 Figure 3-17. Removing and Installing the Backplane NOTE: In the preceding fi gure, the 12C cable is shown c onnecting over the control panel cabling. This cable should be ro uted under the control panel cable and the internal USB key connector .
102 Installing Sy stem Components Installing the Backplane Board CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the componen ts inside the sy stem.
Installing Sy stem Components 103 Rank 3, 4: DIMM2_A and DIMM2_B Rank 5, 6: DIMM3_A and DIMM3_B The memory modules must be installed in identical pairs in configurations that have more than one memory modu le.
104 Installing Sy stem Components Installing Memory Modules CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the sy stem.
Installing Sy stem Components 105 9 Close the system. See "Opening and Closing the System" on page 68. 10 (Optional) P ress <F2> to enter the System Setup program, and check the System Memory setting on the main System Setup screen. The system should have already chan ged the value to r eflect the newly installed memory .
106 Installing Sy stem Components Removing Memory Modules CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the sy stem.
Installing Sy stem Components 107 4 If applicable, disconnect the SAS cable connector on the expansion car d. 5 Remove the system board shroud. See "Removing the System Boar d Shroud" on page 71. 6 P osition your thumb fir mly over the socket-release lever and r elease the lever from the locked position.
108 Installing Sy stem Components Figure 3-19. Installing and Removing the Heat Sink 8 Release the socket-r elease lever before opening the processor shield. 9 Rotate the processor shield upward and out of the way . 10 Lift the processor out of the socket a nd leave the r elease lever up so that the socket is r eady for the new processor .
Installing Sy stem Components 109 Figure 3-20. Installing and Removing the Processor Installing a Processor 1 Unpack the new processor . 2 Align the p rocessor with the socket k eys on t he ZIF socket. See F igure 3-20. 3 I nstall the processor in the socket.
110 Installing Sy stem Components NOTICE: Do not use force to seat the proce ssor . When the processor is positioned correctly , it engage s easily into the socket.
Installing Sy stem Components 111 Sy stem Battery The system battery is a 3.0-volt (V), coin-cell battery . Replacing the Sy stem Battery CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the components ins ide the sy stem.
112 Installing Sy stem Components 4 Locate the battery socket. See "System Board Connectors" on page 155. NOTICE: If you pry the battery out of its socket with a blunt object, be careful not to touch the sy stem board with the object.
Installing Sy stem Components 113 13 T o test the newly installed battery , turn off the system and disconnect it from the electrical outlet for at least an hour .
114 Installing Sy stem Components Figure 3-22. Installing and Remov ing the Control Panel Assembly NOTE: In the preceding figure, the 12C cable is shown connecting over the control panel cabling. This cable should be routed under the control panel cable and the internal USB key connector .
Installing Sy stem Components 115 6 Disconnect the display module cable from the control panel board. See F igure 3-22. 7 Remove the three scr ews that secure the control panel board to the system chassis and remove the boar d.
116 Installing Sy stem Components Power Distribution Board The power distribution board is locate d on your system dir ectly behind the power supply fan modules. This featur e provides additional cooling to the power supplies through the power distribution shroud that routes airflow to the power supplies.
Installing Sy stem Components 117 Figure 3-23. Power Distribution Board NOTE: In the preceding fi gure, the 12C cable is shown c onnecting over the control panel cabling. This cable should be ro uted under the control panel cable and the internal USB key connector .
118 Installing Sy stem Components Replacing the Power Distribution Board CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the componen ts inside the sy stem.
Installing Sy stem Components 119 Removing the Sy stem Board Assembly CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the compon ents inside the sy stem.
120 Installing Sy stem Components CAUTION: Before removing the sy stem board tray from the chassis, ensure that all sy stem board cables are disconn ected from their respectiv e cable connectors. 13 P ull up on the plunger that secures the system board tray to the chassis floor .
Installing Sy stem Components 121 NOTE: In the preceding fi gure, the 12C cable is shown c onnecting over the control panel cabling. This cable should be ro uted under the control panel cable and the internal USB key connector . The 12C cable seats in a cable guide clip that is directly beneath the control panel connector .
122 Installing Sy stem Components 13 Install the processor and heat sink. See "Replacing the P rocessor" on page 106. 14 Install the memory modules. See "Installing Memory Modules" on page 104. NOTE: Install the memory modul es as noted in step 4 of the procedure in "Removing the Sy stem Boar d Assembly" on page 119.
T roubleshooting Y our Sy stem 123 T roubleshooting Y our Sy stem Safety First—For Y ou and Y our Sy stem T o perform certain procedures in this document, you must r emove the system cover and work inside the system.
124 T roubleshooting Y our Sy stem Checking the Equipment This section provides troubleshoot ing procedures for e xternal devices attached to the system, such as the m onitor , keyboard, or mouse. Befor e you perform any of the procedures, see "T roubleshooting External Connections" on page 124.
T roubleshooting Y our Sy stem 125 Action 1 Check the system and power co nnections to the monitor . 2 Determine whether the system has an expansion car d with a video output connector .
126 T roubleshooting Y our Sy stem T r oubleshooting the Mouse Problem • System message indicates a problem with the mouse. • Mouse is not functioning properly . Action 1 R un the appropriate online diagnostic test. See "Using Dell P owerEdge Diagnostics" on page 151.
T roubleshooting Y our Sy stem 127 3 R un the appropriate online diagnostic test. See "Running the System Diagnostics" on page 151. If the tests run successfully but the problem persists, see "T roubleshooting a USB Device" on page 127.
128 T roubleshooting Y our Sy stem Action 1 If a single USB device is experiencing a problem, perform the following procedure. F or problems with mult iple USB devices, skip to step 2. a T urn off the USB device, disconnect the USB cable from the system briefly , and r econnect the cable.
T roubleshooting Y our Sy stem 129 c Locate the NVRAM_CLR jumper on your system boar d (see "System Board Jumpers" on page 155) and set the jumper to the enabled position. d Close the system. See "Closing the System" on page 69. e Reconnect the system and peripherals to power and restart.
130 T roubleshooting Y our Sy stem • Change the autonegotiation setting, if possible. • Use another connector on the switch or hub. If you are using a NIC car d instead of an integrated NIC, see the documentation for the NIC card. 3 Ensure that the appropriate drivers ar e installed and the protocols are bound.
T roubleshooting Y our Sy stem 131 5 Close the system. See "Opening and Closing the System" on page 68. 6 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the system does not start properly , see "Getting Help" on page 165 .
132 T roubleshooting Y our Sy stem 5 R un the system board tests in the system diagnostics. See "Using Dell P owerEdge Diagnostics" on page 151. If the tests fail, see "Getting Help" on page 165 . T roubleshooting the Sy stem Battery Problem • System message indicates a problem with the battery .
T roubleshooting Y our Sy stem 133 T roubleshooting Power Supplies Problem • System-status indicators are amber . • P ower-supply fault indicators ar e amber .
134 T roubleshooting Y our Sy stem 6 If the problem is resolved, close th e system. See "Opening and Closing the System" on page 68. If the problem persists, remove the faulty power supply . See "Removing a P ower Supply" on page 88.
T roubleshooting Y our Sy stem 135 Action CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the components ins ide the sy stem.
136 T roubleshooting Y our Sy stem Action CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the sy stem.
T roubleshooting Y our Sy stem 137 8 Reseat the memory modules in thei r sockets. See "Installing Memory Modules" on page 104. 9 Close the system. See "Opening and Closing the System" on page 68. 10 Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.
138 T roubleshooting Y our Sy stem Action CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the sy stem.
T roubleshooting Y our Sy stem 139 1 Enter the System Setup program and verify that the diskette drive is configured corr ectly . See "Entering the System Setup Program" on page 45. 2 R un the appropriate online diagnosti c test. See "Using Dell P owerEdge Diagnostics" on page 151.
140 T roubleshooting Y our Sy stem 18 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. 19 R un the appropriate online diagnostic test to see whether the diskette drive works correctly .
T roubleshooting Y our Sy stem 141 9 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the problem is not resolved, see "Getting Help" on page 165 .
142 T roubleshooting Y our Sy stem CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the sy stem.
T roubleshooting Y our Sy stem 143 3 If your system has a SAS R AID cont roller , perform the following steps. a Restart the system and press <C trl><R> to enter the host adapter configuration utility program. See the documentation supplied with the host adapter for information about the configuration utility .
144 T roubleshooting Y our Sy stem Action CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the sy stem.
T roubleshooting Y our Sy stem 145 8 If you have a non-R AID SAS controller , remove the har d drive and swap its drive bay location with another hard drive that is functioning properly . If the problem is resolved, r einstall th e hard drive in the original bay .
146 T roubleshooting Y our Sy stem Action CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the sy stem.
T roubleshooting Y our Sy stem 147 10 If your system has hot-pluggable hard drives in a front-loading drive bay (when available), verify that the ca ble connections between the SAS/SA T A backplane and the SAS controller are co rr ect. See "Installing the Backplane Board" on page 102.
148 T roubleshooting Y our Sy stem 6 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the problem persists, go to the next step. 7 T urn off the system and attached peri pherals, and disconnect the system from the electrical outlet.
T roubleshooting Y our Sy stem 149 T roubleshooting the Microprocessors Problem • Error message indicates a processor problem. • F ront-panel status LCD indicates a prob lem with the processors or system board. • A heat sink is not installed for each processor .
150 T roubleshooting Y our Sy stem 10 Remove processor 2. See "Repl acing the P rocessor" on page 106. T o locate processor 2, see F igure 6-1. If only one processor is installed, rep l ac e the processor . See "Getting Help" on page 165.
Running the Sy st em Diagnostics 151 Running the Sy stem Diagnostics If you experience a problem with your system, run the diagnostics befor e calling for technical assist ance. The purpose of the diagnostics is to test your system's hardwar e without requiring a dditional equipment or risking data loss.
152 Running the Sy stem Diagnostics • View status messages that inform yo u if tests ar e completed successfully . • View error messages that inform you of problems encounter ed during testing. When to Use the Sy stem Diagnostics If a major component or device in the system does not operate properly , component failure may be indicated.
Running the Sy st em Diagnostics 153 Using Custom T est Options When you select Custom T est in the Main Menu window , the Customize window appears and allows you to select the device(s) to be tested, select specific options for testing, and view the test results.
154 Running the Sy stem Diagnostics • T est Iterations — Selects the number of times the test is run. • Log output file pathname — When checked, enables you to specify the diskette drive or USB memory k ey wher e the test log file is saved. Y ou cannot save the file to a hard drive.
Jumpers and Connectors 155 Jumpers and Connectors This section provides specific information about the system jumpers and describes the connectors on the various boards in the system. Sy stem Board Jumpers F igure 6-1 shows the location of the configuration jumpers on the system board.
156 Jumpers and Connectors Figure 6-1. Sy stem Board Connectors T able 6-2. Sy stem Board Connectors Item Connector Description 1 SYSTEM ID System ID LED indicator 2 NIC2 NIC 2 connector 3 NIC1 NIC 1 .
Jumpers and Connectors 157 6 PWRD_EN NVRAM_CLR P assword and configuration jumper 7 VGA Video co nnector 8 RISER1 Center riser expansion car d interface connector 9 COM Serial connector 10 R AC_CONN R.
158 Jumpers and Connectors Riser Card Connectors The system is available with either a PCIe riser card or a PCI- X/PCIe riser card (not shown). See F igure 6-1 and F igure 6- 2 for the location and description of the expansion-car d slots on the two riser cards.
Jumpers and Connectors 159 Control Panel Assembly Connectors F igure 6-3 shows the configuration of the I/O control panel assembly connectors. Figure 6-3.
160 Jumpers and Connectors SAS/SA T A Backplane Board Connectors F igure 6-4 shows the location of the hard-drive connectors on the SAS/SA T A backplane board.
Jumpers and Connectors 161 Figure 6-5. Expansion Card Connector for SAS RAID Cont roller Daughter Card Figure 6-6. Expansion Card Connector for the RAC Card 1 external port connectors 2 memory module .
162 Jumpers and Connectors Figure 6-7. Expansion Card Connector for the SAS Controller Daughter Card Disabling a Forgotten Password The system's software security featur es include a system password and a setup password, which ar e discussed in detail in "Using the System Setup P rogram " on page 46.
Jumpers and Connectors 163 5 Reconnect the system to the electri cal outlet, and turn on the system. The existing passwor ds are not disabl ed (erased) until the system boots with the password jumper plug r emoved. However , before you assign a new system and/or setup password, yo u must install the jumper plug.
164 Jumpers and Connectors.
Getting Help 165 Getting Help Contacting Dell F or customers in the United States , call 800- WWW -DELL (800-999-3355). NOTE: If you do not have an active Inter net connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
166 Getting Help.
Glossary 167 Glossary This section defines or identifies technical terms, abbreviations, and acronyms used in your system documents. A — Ampere(s). AC — Alternating current. ACP I — Advanced Configuration and P ower I nterface. A standard interface for enabling the operating system to dire ct configuration and power management.
168 Glossary BMC — Baseboard management controller . boot routine — A program that clears all memory , initializes devices, and loads the operating system when you start your syst em. Unless the operating system fails to respond, you can r eboot (also called warm boot ) your system by pressing <Ctrl><Alt><Del>.
Glossary 169 DDR — Double-data rate. A technology in memory modules that potentially doubles the output. device driver — A program that allows the operatin g system or some other program to interface correctly with a peripheral. Some device drivers—such as network drivers— must be loaded from the config.
170 Glossary ESD — Electrostatic discharge. ESM — Embedded server management. expansion bus — Y our system contains an expans ion bus that allows the processor to communicate with controllers for peripherals, such as NICs.
Glossary 171 h — Hexadecimal. A base-16 numbering system, often used in programming to identify addresses in the system’s R AM and I/O memory addresses for devices. In text, hexadecimal numbers ar e often followed by h . headless system — A system or device that functions without having a keyboar d, mouse, or monitor attached.
172 Glossary key combination — A command requir ing you to press multiple k eys at the same time (f o r ex a m p l e , <Ctrl><Alt><Del>). kg — Kilogram(s); 1000 grams. kHz — Kilohertz. KMM — K e yboard/monitor/mouse. KVM — Keyboar d/video/mouse.
Glossary 173 memory address — A specific location, usually expressed as a he xadecimal number , in the system’s R AM. memory module — A small circuit board containing DR AM chips that connects to the system board. memory — An area in your system that stor es basic system data.
174 Glossary peripheral — An internal or extern al device, such as a disk ette drive or k eyboard, connected to a system. PGA — Pin grid array . A type of processo r sock et that allows you to remove the processor chip. pixel — A single point on a video display .
Glossary 175 ROM — Read-only memory . Y our system contains some programs essential to its operation in ROM code. A ROM chip retains its contents even after you turn off your system. Examples of code in ROM include the program that initiates your system’s boot routine and the POST .
176 Glossary system board — As the main circuit board, the system boar d usually contains most of your system’s integral components, such as the processor , RAM, controllers for peripherals, and various ROM chips.
Glossary 177 VA C — V olt(s) alternating current. VDC — V olt(s) direct curr ent. VGA — Video graphics array . VGA and SVGA are video standar ds for video adapters with greater r esolution and color display capabilities than previous standards.
178 Glossary XML — Extensible Markup Language. XML is a way to create common information formats and to share both the format and the data on the W orld W ide W eb, intranets, and elsewhere.
Index 179 Index A alert messages, 44 B backplane board, 100 installing, 1 0 2 r e m o v i n g , 100 baseboard management controller See BMC. battery removing or r eplacing, 1 1 1 replacing, 1 1 1 trou.
180 Index diagnostics testing options, 1 5 2 when to use, 1 5 2 diskette drive troubleshooting, 1 3 8 drive blank installing, 7 4 removing, 7 3 drive carrier hard drive, 7 7 drives CD, 7 9 optical, 7 .
Index 181 installing (continued) power supply fan assembly , 8 8 processor fan assembly , 8 6 RAC c a rd , 9 4 riser card, 9 9 system board, 1 2 1 USB memory key , 9 0 J jumpers system board, 1 5 5 K .
182 Index power supplies indicators, 2 0 removing, 8 8 replacing, 8 9 power supply troubleshooting, 1 3 3 power supply fan assembly installing, 8 8 removing, 8 6 processor replacing, 1 0 6 troubleshooting, 1 4 9 R RAC c a rd , 9 2 installing, 9 4 removing, 9 2 R AID controller card.
Index 183 startup accessing system features, 1 2 support contacting Dell, 1 6 5 system battery replacing, 1 1 1 system board connectors, 1 5 5 installing, 1 2 1 jumpers, 1 5 5 r e m o v i n g , 119 sy.
184 Index USB key troubleshooting, 1 3 7 V video troubleshooting, 1 2 4 W warning messages, 43 warranty , 11 wet system troubleshooting, 1 3 0.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Dell R300 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Dell R300 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Dell R300, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Dell R300 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Dell R300, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Dell R300.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Dell R300. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Dell R300 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
