Manuel d'utilisation / d'entretien du produit PP28L du fabricant Dell
Aller à la page of 200
www .dell.com | support.dell.com Dell™ XPS™ M1530 Owner’ s Manual Model PP28L book.book Page 1 Tuesday, October 7, 2008 6:05 PM.
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to ha rdware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury , or death.
Contents 3 Contents Finding Information . . . . . . . . . . . . . . . . . . . 13 1 Setting Up Y our Computer . . . . . . . . . . . . 19 Connecting to the Internet . . . . . . . . . . . . . . . 19 Setting Up Y our Internet Connection . . . . . . . . 20 T ransferring Information to a New Computer .
4 Contents 3 Using the Keyboard and T ouchpad . . . . . 37 Numeric Keypad . . . . . . . . . . . . . . . . . . . . . 37 Key Combinations . . . . . . . . . . . . . . . . . . . . 37 Sy stem Functions . . . . . . . . . . . . . . . . . . 37 Display Functions .
Contents 5 Conserving Battery Power . . . . . . . . . . . . . . . 46 Configuring Power Management Settings . . . . . 46 Using the Sleep Power State . . . . . . . . . . . 47 Charging the Battery . . . . . . . . . . . . . . . . . . 47 Replacing the Battery .
6 Contents 7 Using the Camera . . . . . . . . . . . . . . . . . . 69 Accessing the Camera’ s Help File . . . . . . . . . . . 69 Manually Adjusting the Camera Settings . . . . . . . . 70 Creating a Picture or a Video . . . . . . . . . . . . . . 70 8 Using ExpressCards .
Contents 7 Setting Up a New WLAN Using a Wireless Router and a Broadband Modem . . . . 77 Connecting to a WLAN . . . . . . . . . . . . . . . 79 Mobile Broadband/Wire less Wide Area Network (WWAN) . . . . . . . . . . . . . . . . . . . . 80 What Y ou Need to Establish a Mobile Broadband Network Connection .
8 Contents Dell Network Assistant . . . . . . . . . . . . . . . 96 DellConnect . . . . . . . . . . . . . . . . . . . . . 96 Drive Problems . . . . . . . . . . . . . . . . . . . . . 97 Optical drive problems . . . . . . . . . . . . . . . 97 Hard drive problems .
Contents 9 Printer Problems . . . . . . . . . . . . . . . . . . . . 112 Scanner Problems . . . . . . . . . . . . . . . . . . . . 113 Sound and Speaker Problems . . . . . . . . . . . . . 114 No sound from integrated speakers . . . . . . . . 114 No sound from external speakers .
10 Contents 13 Adding and Replacing Parts . . . . . . . . . 129 Before Y ou Begin . . . . . . . . . . . . . . . . . . . . 129 Recommended T ools . . . . . . . . . . . . . . . . 129 T urning Off Y our Computer . . . . . . . . . . . . . 129 Before W orking Inside Y our Computer .
Contents 11 Flash Cache Module . . . . . . . . . . . . . . . . . . 147 Removing the FCM . . . . . . . . . . . . . . . . . 147 Replacing the FCM . . . . . . . . . . . . . . . . . 148 Internal Card With Bluetooth ® Wireless T echnology . . . . . . . . .
12 Contents 16 Specifications . . . . . . . . . . . . . . . . . . . . 159 A Appendix . . . . . . . . . . . . . . . . . . . . . . . . 169 Using the Sy stem Setup Program . . . . . . . . . . . . 169 Viewing the Sy stem Setup Screen . . . . . . . . . 170 Sy stem Setup Screen .
Finding Information 13 Finding Information NOTE: Some features may be optional and may not ship with your computer . Some features may not be available in certain countries.
14 Finding Information • W arranty information • T erms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement Dell™ Product Information Guide • How to set up my computer Setup Diagram NOTE: The appearance of your setup diagram may vary .
Finding Information 15 • Solutions — T roubleshooting hints and tips, articles from technicians, online courses, and frequently ask ed questions • Community — Online discussion with other Dell.
16 Finding Information • Software upgrades and troubleshooting hints — F requently asked questions, hot topics, and general health of your computing environment Dell Support Utility The Dell Support Util ity is an automated upgrade and notification system installed on your computer .
Finding Information 17 • How to reinstall my operating system Operating Sy stem Media The operating system is already installed on your computer . T o reinstall your operating system, use the Operating System media. See "Restoring Y our Microsoft® W indows Vista® Operating System" on page 122.
18 Finding Information book.book Page 18 Tuesday, October 7, 2008 6:05 PM.
Setting Up Y our Computer 19 Setting Up Y our Computer Connecting to the Internet NOTE: Internet Service Providers (ISPs) an d ISP offerings vary by country .
20 Setting Up Y our Computer Setting Up Y our Internet Connection T o set up an Internet connection wi th a provided ISP desktop shortcut: 1 Save and close any open files, and exit any open programs. 2 Double-click the ISP icon on the Microsoft ® W indows ® desktop.
Setting Up Y our Computer 21 T ransferring Information to a New Computer Y ou can use your operating system "wizar ds" to help you transfer files and other data from one computer to another—for example, from an old computer to a new computer .
22 Setting Up Y our Computer Connecting a USB Printer NOTE: Y ou can connect USB devices wh ile the computer is turned on. 1 Complete the operating system setup if you have not already done so . 2 Attach the USB printer cable to th e USB connectors on the computer and the printer .
Setting Up Y our Computer 23 Power Protection Devices Several devices are available to protect against power fluctua tions and failur es: • Surge protectors • Line conditioners • Uninterruptible.
24 Setting Up Y our Computer Uninterruptible Power Supplies NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or file damage. NOTE: T o ensure maximum battery operating ti me, connect only your computer to a UPS.
About Y our Computer 25 About Y our Computer Front V iew 3 4 15 2 5 14 12 9 8 7 16 10 13 1 6 11 book.book Page 25 Tuesday, October 7, 2008 6:05 PM.
26 About Y our Computer CAMERA INDICATOR — Indicates that the camera is turned on. CAMERA — Built-in camera for video capt ure, c onferencing, and chat. DISPLAY — F or more information about your disp lay , see "Using the Display" on page 41.
About Y our Computer 27 8- IN -1 MEMORY CARD READER — Provides a fast and convenient way to view and share digital photos, music, and videos st or ed on a memory card.
28 About Y our Computer DEVICE STATUS LIGHTS Attach headphones to the connector . Attach a microphone to the connector . book.book Page 28 Tuesday, October 7, 2008 6:05 PM.
About Y our Computer 29 The blue lights located above the ke yboar d indicate the following: If the computer is connected to an elec trical outlet, the light operates as follows: – Solid blue: The battery is charging. – Flashing blue: The battery is almost fully charged.
30 About Y our Computer VOLUME CONTROL BUTTONS — P ress these buttons to adjust the volume. Eje ct Play the next track or pr ess and hold to fastforward within a track Play the previous track or press and ho ld to rewind within a track Mute Stop T urn the volume down Play or pause T urn the volume up book.
About Y our Computer 31 Left Side V iew AC ADAPTER CONNECTOR — Attaches an AC adapter to the computer . The AC adapter converts AC power to the DC p ower r equired by the computer . Y ou can connect the AC adapter with your computer turned on or off.
32 About Y our Computer NETWORK CONNECTOR (RJ-45) NOTICE: The network connector is slightly larger than the modem connector . T o avoid damaging the computer , do no t plug a telephone line into the network connector . USB CONNECTORS Right Side V iew Connects the computer to a network.
About Y our Computer 33 E XPRESS C ARD SLOT — Supports one ExpressCar d. The computer ships with a plastic blank installed in the slot. F or more in formation see "Using ExpressCar ds" on page 71. OPTICAL DRIVE — F or more information about the optical drive see "Using Multimedia" on page 51.
34 About Y our Computer DELL W I -F I C ATCHER ™ NETWORK LOCATOR — Push this button to scan specifically for wireless networks in your vicinity (see "Dell W i-Fi Catcher™ Network Locator" on page 83).
About Y our Computer 35 AC ADAPTER CONNECTOR — Attaches an AC adapter to the computer . The AC adapter converts A C power to the DC power required by the computer . Y ou can connect the AC adapter with your computer turned on or off. CAUTION: The AC adapter works with electrica l outlets worldwide.
36 About Y our Computer Bottom V iew MEMORY MODULE COMPARTMENT — Compartment that contains the DIMM 1 and DIMM 2 memory modules. F or additional information, see "Memory" on page 138.
Using the Keyboard and T ouchpad 37 Using the Keyboard and T ouchpad Numeric Keypad The numeric keypad functions lik e t he numeric keypad on an external key b o ard . • T o enable the keypad, press <Num Lk >. The light indicates that the keypad is active.
38 Using the Keyboa rd and T ouchpad Power Management Microsoft ® Windows ® Logo Key Functions Dell™ QuickSet Key Combinations If Dell QuickSet is installed, you ca n use other shortcut keys for functions such as the Battery Meter or activating power management modes.
Using the Keyboard and T ouchpad 39 T ouch Pad The touch pad detects the pressur e and movement of your finger to allow you to move the cursor on the display . Use the touch pad and touch pad buttons as you would use a mouse. • T o move the cursor , lightly slide your finger over the touch pad.
40 Using the Keyboa rd and T ouchpad Customizing the T ouch Pad Y ou can use the Mouse P roperties window to disable the touch pad or adjust the touch pad settings. 1 Click Start , and then click Control Pa n e l . 2 Click Hardware and Sound . 3 Click Mouse.
Using the Display 41 Using the Display Adjusting Brightness When a Dell™ computer is running on battery power , you can conserve power by setting the display brightness to the lowest comfortable setting by pressing <Fn> and the up- or down-arrow k ey on the k eyboard.
42 Using the Display Setting Display Resolution and Refresh Rate NOTE: If you change the display resolution from the current settings, the image may appear blurry or text may be hard to read if you change the resol ution to one not supported by your compu ter and display .
Using a Battery 43 Using a Battery Battery Performance NOTE: For information about the Dell warr anty for your computer , see the Product Information Guide or separate paper warranty do cument that shipped with your computer .
44 Using a Battery Y ou can check the battery char ge befo re you insert the battery into the computer . Y ou can also set power manage ment options to alert you when the battery charge is low . CAUTION: Using an incompatible battery may increase the risk of fire or explosion.
Using a Battery 45 Microsoft ® Windows ® Battery Meter The battery meter indicates the rema ining battery char ge. T o check the battery meter , double-click the icon in the notification ar ea.
46 Using a Battery Low-Battery Warning NOTICE: T o avoid losing or corrupting data, sa ve your work immediately after a low-battery warning, then connect the computer to an electrical outlet. If the battery runs completely out of power , hibernate mode begins automatically .
Using a Battery 47 Using the Sleep Power State Rather than shutting down your portable computer , use the Sleep power state to conserve power . Sleep automatically save s your work to your hard drive, and then returns you to your pr evious work sess ion without restarting your computer .
48 Using a Battery Replacing the Battery CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the b attery only with a compatible battery purchased from Dell. The battery is designed to work w ith your Dell computer .
Using a Battery 49 Storing a Battery Remove the battery when you store your computer for an e xtended period of time. A battery discharges during prol onged storage. After a long storage period, rechar ge the battery fully (s ee "Charging the Battery" on page 47) before you use it.
50 Using a Battery book.book Page 50 Tuesday, October 7, 2008 6:05 PM.
Using Multimedia 51 Using Multimedia Playing Media NOTICE: Do not move the computer while playing media. NOTE: This sy stem supports only 12cm discs. 1 P ress the eject button located above the keyboar d on the center-control cover . 2 Slide the disc, label side up, in the drive opening.
52 Using Multimedia A DVD player includes the following basic buttons: F or more information on playing media, click Help on the media player (if available). Playing Media Using Dell T ravel Remote The Dell T ravel Remote is designed to control Dell Media Direct and W indows Vista™ Media Center .
Using Multimedia 53 1 Infrared T ransmitter 2 Page Up 3 Page Down 4 Arrow Up 5 OK/Enter/Select 6 Arrow Right 7 Arrow Down 8 Play/Pause 9 Forward 10 Skip Forward 11 Stop 12 Skip Back 13 Reverse 14 Back 15 Arrow Left 16 Mute 17 Volume Down 18 V olume Up 1 2 3 4 5 6 7 8 9 10 11 16 15 14 13 12 18 17 book.
54 Using Multimedia Copying CD, DVD, and Blu-ray Disc™ (BD) Media NOTE: Ensure that you observe all copy right laws while copying media. NOTE: The types of optical drives offered by Dell may vary by country . This section applies only to computers that have a DVD+/-R W , Combo, or BD-RE drive.
Using Multimedia 55 Using Blank CD, DVD, and BD Media D VD-writable drives can write to both CD and DVD r ecording media. BD-writable drives can write to CD, D VD and BD recording media. Use blank CD-Rs to recor d music or p ermanently store data files.
56 Using Multimedia Blu-ray Drives Helpful T ips • Use Microsoft ® W indows ® Explorer to drag and drop files to a CD-R or CD-R W only after you start Roxio Creator Plus and open a Creator project. • Use CD-Rs to burn music CDs that you want to play in regular ster eos.
Using Multimedia 57 • Use a blank CD-R W to practice CD re cording until you ar e familiar with CD recor ding techniques. If you make a mistake, you can erase the data on the CD-R W and try again. Y ou can al so use blank CD-R Ws to test music file projects before you r ecord the project permanently to a blank CD-R.
58 Using Multimedia When the meter is enabled, adjust the volume with the volume control buttons or by pressing the following k eys: • P ress <Fn> <P ageUp> to increase volume. • P ress <Fn> <P ageDn> to decrease volume. • P ress <Fn> <End> to mute volume.
Using Multimedia 59 NOTE: If you voluntarily reformat the hard drive, reinstal l Dell MediaDirect using the Dell MediaDirect re-installation medi a that was shipped wi th your computer . For more informa tion, see the Reinstalling Dell MediaDirect techsheet that accompanied your computer .
60 Using Multimedia Y our TV has either an S- Video input con nector , a composite video-input connector , or a component video-input connector . Depe nding on what type of connector is available on your TV , you can use a comme rcially available S-video cable, composite video cable, or component video cable to connect your computer to your TV .
Using Multimedia 61 If you want to connect your computer to a TV or audio device, it is recommended that you connect video an d audio cables to your computer in one of the following combinations: • .
62 Using Multimedia S-Video and Standard Audio 1 T urn off the computer and the TV and/ or audio device that you want to connect. NOTE: If your TV or audio device supports S-V ideo but not S/PDIF digital audio, you can connect an S-Video cable directly to the S-Video TV -out connector on the computer (without the TV/dig ital audio adapter cable).
Using Multimedia 63 4 Plug the single-connector end of the audio cable into the headphone connector on your computer . 5 Plug the two RCA connectors on the ot her end of the audio cable into the audio input connectors on your TV or other audio device.
64 Using Multimedia 1 T urn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapt er to the S- Video TV -out connector on your computer . 3 Plug all three ends of the componen t video cable into the component video- output connectors on the component vide o adapter .
Using Multimedia 65 4 Plug all three connectors from the ot her end of the component video cable into the component video-input connector s on the TV . Make sure that the red, gr een, and blue colors of the ca ble match the colors of the TV input connectors.
66 Using Multimedia 1 T urn off the computer and the TV and/ or audio device that you want to connect. 2 Connect the composite video adapter to the S- Video TV -out connector on your computer . 3 Plug one end of the composite video cable into the composite video- output connector on the composite video adapter .
Using Multimedia 67 5 Plug the single-connector end of the audio cable into the headphone connector on the computer . 6 Plug the two RCA connectors on the othe r end of the audio cable in to the audio input connectors on your TV or other audio device.
68 Using Multimedia book.book Page 68 Tuesday, October 7, 2008 6:05 PM.
Using the Camera 69 Using the Camera The camera and its integrated dual di gital microphones allow you to take photos and videos and to communicat e visually and v erbally with other computer users. The blue camera light ap pears when the camera is turned on.
70 Using the Camera Manually Adjusting the Camera Settings If you do not want the camera to us e automatic settings, you can manually adjust the camera settings.
Using ExpressCards 71 Using ExpressCards ExpressCar ds provide additional memory , wired and wir eless communications, multimedia and security features. F or example, you can add an ExpressCar d to make wir eless wide area network (WW AN) connectivity available on your computer .
72 Using ExpressCards Installing an ExpressCard Y ou can install an ExpressCar d whil e the computer is running. The computer automatically detects the card. ExpressCar ds are generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot.
Using the Memory Card Reader 73 Using the Memory Card Reader The memory card r eader provides a fast and convenient way to view and share digital photos, music, and vide os store d on a memory card.
74 Using the Memory Card Reader CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . T o install a memory card: 1 Hold the card with the top side of the car d facing up. 2 Slide the card into the slot until the car d is completely seated in its connector .
Setting Up and Using Networks 75 Setting Up and Using Networks Setting up a computer network provid es connectivity between your computer and the Internet, another computer , or a network.
76 Setting Up and Using Networks Setting Up a Network in the Microsoft Windows Vi s t a ® Operating Sy stem 1 Click Start → Connect T o → Set up a connection or network . 2 Select an option under Choose a connection option . 3 Click Next , and then follow the instructions in the wizard.
Setting Up and Using Networks 77 Device Manager 1 Click Start , and then click Control P anel . 2 Click Classic V i ew on the menu on the left side of the Control P anel . 3 Double-click Device Manager . NOTE: The User Account Control window may open.
78 Setting Up and Using Networks 6 Disconnect the network cable from the computer and the modem. 7 Disconnect the AC adapter cable from your wir eless router to ensure that there is no power connected to the router . NOTE: W ait for a minimum of 5 minutes af ter disconnecting your broadband modem before continuing wi th the network setup.
Setting Up and Using Networks 79 Connecting to a WLAN NOTE: Before you connect to a WLAN, ensu re that you have followed the instructions in "Wireless Local Area Network (WLAN)" on page 76. NOTE: The following networking instructions do not apply to internal cards with Bluetooth ® wireless technology or cellular products.
80 Setting Up and Using Networks F ollow the instructions provided in any utility prompts that appear on your screen. Once you have configured your computer fo r a wir eless network, another pop-up notifies you that your computer is connected to that network.
Setting Up and Using Networks 81 NOTE: Even if you are able to ma ke a call from your cellul ar phone in a specific geographical location, that lo cation may not necessarily be within a cellular -data coverage zone.
82 Setting Up and Using Networks T o check your Mobile Broadband card in the W indows Help and Support Center: 1 Click Start → Help and Support → Use T ools to view your computer information and diagnose problems . 2 Under T ools , click My Computer Information → F ind information about the hardware installed on this computer .
Setting Up and Using Networks 83 Enabling/Disabling the Dell Mobile Broadband Card NOTE: If you are unable to conn ect to a Mobile Broadb and network, ensure that you have all the components for estab.
84 Setting Up and Using Networks book.book Page 84 Tuesday, October 7, 2008 6:05 PM.
Securing Y our Computer 85 Securing Y our Computer Security Cable Lock NOTE: Y our computer does not ship wi th a security cable lock. A security cable lock is a commercially available antitheft device. T o use the lock, attach it to the security cable slot on your Dell computer .
86 Securing Y our Computer Passwords P asswords prevent unauthorized access to your computer . When using passwords, observe t he following guidelines: • Choose a password that you can r ememb er , but not one that is easy to guess. F or example, do not use the names of family members or pets for passwords.
Securing Y our Computer 87 • Register applications and web pages in a password bank so that you can use the fingerprint reader to enter your passwor d • Launch a favorite application by swiping yo.
88 Securing Y our Computer The Dell customer service repr esentat ive will log your report under the computer Service T ag and record the computer as missing or stolen. If someone calls Dell for technical assista nce and gives your Service T ag, the computer is identified automatically as missing or stolen.
T roubleshooting 89 T roubleshooting Dell T echnical Update Service The Dell T echnical Update service provides proactive e-mail notification of software and har dware updates for your computer . The service is free and can be customized for content, format , and how frequently you r eceive notifications.
90 T roubleshooting Starting the Dell Diagnostic s From Y our Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, c ontact Dell (see "Contacting Dell" on page 158).
T roubleshooting 91 Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert your Drivers and Utilities media. 2 Shut down and restart the computer .
92 T roubleshooting Dell Diagnostics Main Menu After the Dell Diagno stics loads and the Main Menu screen appears, click the button for the option you want. NOTE: It is recommended that you select Test System to run a complete test on your computer . After you have selected the Test System option from the main menu, the following menu appears.
T roubleshooting 93 F or any problem encountered during a test, a message appears with an error code and a description of the problem. W rite down the error code and problem description exactly as it appears and follo w the instructions on the scr een.
94 T roubleshooting F or computers purchased prior to June 26, 2007, you can download Dell Support Center from the Ser vices page at support.dell.com .
T roubleshooting 95 T o access Dell Support 3: • Click the Dell Support 3 icon in the notification ar ea of your W indows desktop. NOTE: The icon functions vary dependi ng on whether you click, double- click, or right-click the icon.
96 T roubleshooting Dell Network Assistant Designed specifically for users of Dell™ computers, the Dell Network Assistant helps simplify the setup, moni toring, troubleshooting, and repair of your network.
T roubleshooting 97 Drive Problems CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . F ill out the "Diagnostics Checklist" on page 157 as you complete these checks.
98 T roubleshooting C HANGE THE WRITE SPEED TO A SLOWER RATE — See the help files for your CD, DV D, or BD creation softwar e. The drive makes an unfamiliar scraping or grinding sound • Ensure that the sound is not cause d by the program that is running.
T roubleshooting 99 C ONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK U SE A DIFFERENT TELEPHONE LINE • V erify that the telephone line is connected to the jack on the modem (the jack has either a green label or a connector -shaped icon next to it).
100 T roubleshooting Error Messages F ill out the "Diagnostics Checklist" on page 157 as you complete these checks. CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide .
T roubleshooting 101 T HE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION DRIVE — The file that you are trying to copy is too lar ge to fit on the disk, or the disk is full. T ry copying the file to a different disk or use a lar ger capacity disk.
102 T roubleshooting P ROGRAM — The system configuration info rmation does not match the hardwar e configuration. The message is most likely to occur after a memory module is installed. Correct the appr opriate options in the system setup program (see "Using the System Setup P rogram" on page 169).
T roubleshooting 103 M EMORY ODD / EVEN LOGIC FAILURE AT ADDRESS , READ VALUE EXPECTING VALUE — A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary , replace them (see "Memory" on page 138).
104 T roubleshooting S EEK ERROR — The operating system cannot find a specific track on the hard drive. S HUTDOWN FAILURE — A chip on the system board may be malfunctioning. R un the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 89).
T roubleshooting 105 ExpressCard Problems CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . C HECK THE E XPRESS C ARD — Ensure that the Expr essCard is properly inserted into the connector .
106 T roubleshooting I F YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY D ELL — Contact Dell or the IEEE 1394 device manufacturer (see "Contacting Dell" on page 158). Ensure that the IEEE 1394 device is properly inserted into the connector .
T roubleshooting 107 3 T urn on the computer . 4 F rom the W indows desktop, click Start → All P rograms → Accessories → Notepad . 5 T ype some characters on the internal keyboar d and verify that they appear on the display . If the characters appear now , but did not with the external k eyboard, you may have a defective external k eyboard.
108 T roubleshooting A program stops responding or crashes repeatedly E ND THE PROGRAM — 1 P ress <Crtl><Shift><Esc> simultaneously . 2 Click the Applications tab and select the pro gram that is no longer responding. 3 Click End T ask .
T roubleshooting 109 C ANNOT PLAY SOME MEDIA FILES — Because Dell MediaDirect provides access to media files outside the W indows op erating system environment, access to licensed content is restricted. Licensed content is digital content that has Digital Rights Management (DRM) appl ied to it.
110 T roubleshooting Memory Problems F ill out the "Diagnostics Checklist" on page 157 as you complete these checks. CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide .
T roubleshooting 111 Mobile Broadband (Wireless Wide Area Network [WWAN]) NOTE: The Dell Mobile B roadb and Card Utility user’ s guide and the Mobile Broadband ExpressCard user ’ s guide are available through Windows Help and Support (click Start → Help and Support ).
112 T roubleshooting C HARGE THE BATTERY — The battery charge may be depleted. 1 Reinstall the battery . 2 Use the AC adapter to connect the co mputer to an electrical outlet. 3 T urn on the computer . NOTE: Battery operating time (the time the battery can hold a charge) decreases over time.
T roubleshooting 113 CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . NOTE: If you need technical assistance for your printer , contac t the printer’ s manufacturer .
114 T roubleshooting • Ensure that the scanner cables ar e securely connected to the scanner and the computer . V ERIFY THAT THE SCANNER IS RECOGNIZED BY M ICROSOFT W INDOWS — Click Start → Control P anel → Hardware and Sound → Scanners and Cameras .
T roubleshooting 115 T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. E LIMINATE POSSIBLE INTERFERENCE — T urn off nearby fans, fluorescent lights, or halogen lamps to check for interference.
116 T roubleshooting 1 Click Start → Control P anel → Hardware and Sound → Mouse . 2 Adjust the settings, as needed. C HECK THE MOUSE CABLE — Shut down the computer , disconnect the mouse cable and check it for damage, then firmly reconnect the cable.
T roubleshooting 117 C HECK THE BATTERY — If you are using a battery to power your computer , the battery charge may be depleted. Connect the computer to an electrical outlet using the AC adapter , and then turn on the computer .
118 T roubleshooting S EE "E RROR M ESSAGES "— If an error message appears, see "Error Messages" on page 100. If only part of the display is readable C ONNECT AN EXTERNAL MONITOR — 1 Shut down your computer and connect an external monitor to the computer .
T roubleshooting 119 1 Click Start , and then right-click Computer . 2 Click P roperties → Device Manager . NOTE: The User Account Control window may appear . If you are an administrator on the computer , click Continue ; otherwise, contact your administrator to continue.
120 T roubleshooting Using the Drivers and Utilities Media If using Device Driver Rollback or Syst em Restore (see "Restoring Y our Microsoft® W indows Vista® Operating System" on page 122) does not resolve the problem, r einstall the driver from your Drivers and Utilities media.
T roubleshooting 121 Manually Reinstalling Drivers NOTE: If your computer has a Consumer IR port and you are reinstalling a Consumer IR driver , you must first enable the Consumer IR port in the sy s .
122 T roubleshooting T o start the Hardware T roubleshooter: 1 Click Start → Help and Support . 2 In the F ind an answer section, click T roubleshooting . OR Ty p e hardware troubleshooter in the search field, then press <Enter>. 3 In the search results, select the option that best describes the problem and follow the troubleshooting steps.
T roubleshooting 123 Using Windows Vista Sy stem Restore The W indows Vista operating system prov ides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardwar e, software, or other system settings have left the computer in an undesirable operat ing state.
124 T roubleshooting 1 Click Start → Control P anel → System and Maintenance → Back Up and Restore Center .. 2 In the T asks list, click Repair W indows using System Restore . 3 Click Continue in the User Account Control (U AC) dialog box asking for permission to run the application.
T roubleshooting 125 Restoring the Computer to the Default Factory Configuration The Dell F actory Image Restore option allows you to restor e your hard drive back to its original factory configuration as when you first orde r ed it from Dell.
126 T roubleshooting Using the Operating Sy stem Media Before Y ou Begin If you are considering r einstalling the Windows operating system to corr ect a problem with a newly installed driver , first try using W indows Device Driver Rollback (see "Using W indows Device Driver Rollback" on page 119).
T roubleshooting 127 4 Restart the computer . When the DELL logo appears, press <F12> immediately . NOTE: If you wait too long and the oper ating sy stem logo appears, continue to wait until you see the Microsoft Windows desktop, then shut down your computer and try again.
128 T roubleshooting book.book Page 128 Tuesday, October 7, 2008 6:05 PM.
Adding and Replacing Parts 129 Adding and Replacing Parts Before Y ou Begin This chapter provides procedures for r emoving and installing the components in your computer .
130 Adding and Replacing Parts Before W orking Inside Y our Computer Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety . CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide .
Adding and Replacing Parts 131 5 T urn the computer over . 6 Slide and click the battery release latch. 7 Slide the battery out of the battery bay . 8 T urn the computer top-side up, open the display , and press the power button to ground the system board.
132 Adding and Replacing Parts NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. NOTE: If you are installing a hard drive fr om a source othe.
Adding and Replacing Parts 133 Replacing the Hard Drive 1 Remove the new drive from its packaging. Save the original packaging for storing or shipping the hard drive. NOTICE: Use firm and even pressure to slide the drive into place. If you use excessive force, you may damage the connector .
134 Adding and Replacing Parts Center Control Cover and Hinge Covers CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide .
Adding and Replacing Parts 135 5 P u ll the black securing tabs of the ca ble connector with your fingertips and ease out the cable. 6 Remove the hinge covers from each side of the computer . 1 center control cover 2 center control cover cable connector 3 center control cover cable 4 black securing tabs 1 4 3 2 book.
136 Adding and Replacing Parts Replacing the Center Control Cover and Hinge Covers 1 Replace the hinge covers. 2 T o reconnect the cable that attaches the center control cover to the system board, place the cable inside the cable connector and push its black securing tabs inside with your fingertips.
Adding and Replacing Parts 137 Removing the Keyboard 1 F ollow the procedures in "Befor e Y ou Begin" on page 129. 2 Remove the center control cover and hinge covers (see "Removing the Center Control Cover and Hinge Covers" on page 134).
138 Adding and Replacing Parts Replacing the Keyboard 1 Slide the keyboar d cable connector int o the slot until it clicks and pull down on the plastic bar that secures the k eyboard cable connector to the system board. 2 Align the five tabs along the bottom of the keyboar d and slide them under the palm rest.
Adding and Replacing Parts 139 1 F ollow the procedures in "Befor e Y ou Begin" on page 129. 2 T urn the computer over and loosen the four captive screws along with the M2.5 x 5-mm screw . Remove the module cover . NOTICE: T o prevent damage to th e memory module connec tor , do not use tools to spread the memory mo dule securing clips.
140 Adding and Replacing Parts Replacing the Memory Module NOTICE: T o avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by peri odically touching an unpainted metal surface (such as a connector on the ba ck of the computer).
Adding and Replacing Parts 141 NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer . 3 Replace the module cover . 4 Insert the battery into the battery bay , or connect the AC adapter to your computer and an electrical outlet.
142 Adding and Replacing Parts Subscriber Identity Module Subscriber Identity Modules (SIM) id entify users uniquely through an International Mobile Subscriber Identity . CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide .
Adding and Replacing Parts 143 Removing a WLAN Card 1 F ollow the procedures in "Befor e Y ou Begin" on page 129. 2 T urn the computer over . 3 Loosen the captive screw on the cove r of the Mini-Card compartment and remove the cover . 4 Disconnect the antenna cables from the WLAN card.
144 Adding and Replacing Parts 5 Release the WLAN card by r emoving the securing screw . 6 Lift the WLAN card out of its system board connector . Replacing a WLAN Card NOTICE: The connectors are keyed to ensure correct in sertion. If you feel resistance, check the connecto rs on the card and on the sy stem board, and realign the card.
Adding and Replacing Parts 145 4 Connect the appropriate antenna cables to the WLAN card you ar e installing: If the WLAN card has two triangles on the label (white and black), connect the white anten.
146 Adding and Replacing Parts 4 Disconnect the two antenna cables from the WW AN card. 5 Release the WW AN card by r emoving the securing screw . 6 Lift the WW AN card out of its system board connector . 1W W A N C a r d 2 M2 x 3-mm securing screw 3 antenna cable connectors (2) 3 2 1 book.
Adding and Replacing Parts 147 Replacing a WWAN Card NOTICE: The connectors are keyed to ensure correct insertio n. If you feel resistance, check the connectors on the card and on the sy stem board, and realign the card. NOTICE: T o avoid damage to the WW AN card, never place cables under the card.
148 Adding and Replacing Parts 4 Remove the M2 x 3-mm securing screw . 5 Remove the FCM. Replacing the FCM NOTICE: Install the FCM in the WW AN or WP AN slot.
Adding and Replacing Parts 149 Internal Card With Bluetooth ® Wireless T echnology CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide .
150 Adding and Replacing Parts Replacing the Card 1 Connect the cable connector to the card. 2 Insert the bluetooth card into the box. 3 Replace the center control cover (see "Replacing the Center Control Cover and Hinge Covers" on page 136).
T raveling With Y our Computer 151 T raveling With Y our Computer Identifying Y our Computer • Attach a name tag or business card to the computer . • W rite down your Service T ag and s tore it in a safe place away from the computer or carrying case.
152 T raveling With Y our Computer NOTICE: If the computer has been exposed to extreme temperatures, allow it to acclimate to room temperature for 1 hour before turning it on. • P rotect the computer , the batteries, a nd the hard drive from hazards such as extr eme temperatures and overe xposure to sunlight, dirt, dust, or liquids.
Getting Help 153 Getting Help Obtaining Assistance If you experience a problem with yo ur computer , you can complete the following steps to diagnose and troubleshoot the problem: 1 See "T roubleshooting" on page 89 for information and procedures that pertain to the problem your computer is experiencing.
154 Getting Help T echnical Support and Customer Service Dell's support service is available to answer your questions about Dell™ hardwar e. Our support staff uses computer-based diagnostics to provide fast, accurate answers.
Getting Help 155 • Dell Marketing and Sales e-mail addr esses apmarketing@dell.com (Asian/P acific countries only) sales_canada@dell.com (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com Log in as user: anonymous , and use your e-mail address as your passwor d.
156 Getting Help Returning Items for W arranty Repair or Credit P repare all items being r eturned, whether for repair or credit, as follows: 1 Call Dell to obtain a Return Materi al Authorization Number , and write it clearly and prominently on the outside of the box.
Getting Help 157 Diagnostics Checklist Name: Date: Address: Phone number: Service T ag (bar code on the back or bottom of the computer): Express Servi ce Code: Return Material Authorization Number ( i.
158 Getting Help Contacting Dell F or customers in the United States , call 800- WWW -DE LL (800-999-3355). NOTE: If you do not have an active Internet connection, yo u can find contact information on your purchase invoice, pa cking slip, bill, or Dell product catalog.
Specifications 159 Specifications NOTE: Offerings may vary by region. Fo r more information regarding the configuration of yo ur computer , click Start , click Help and Support , and then select the option to view information about your computer .
160 Specifications ExpressCard NOTE: The ExpressCard slot is designed only for ExpressCards. It does NOT support PC Cards. NOTE: PCMCIA may not be availa ble in some regions. ExpressCar d controller Intel ICH8M ExpressCar d connector one ExpressCar d slot (54 mm) Cards supported ExpressCar d/34 (34 mm) ExpressCar d/54 (54 mm) 1.
Specifications 161 Ports and Connectors Audio microphone-in connector , two stereo headphones/speakers connector IEEE 1394a 4-pin mini, non-powered connector Consumer IR sensor compatible with Philips.
162 Specifications Video memory 128 MB DDR3 technology LCD interface Low V oltage Differential Signaling (L VDS) TV support HDMI mode and S- Video Video type 2: discrete video car d Data bus PCI Expre.
Specifications 163 Dimensions: Height 207.0 mm (8.15 in) Wi d t h 331.2 mm (13.02 in) Diagonal 391.2 mm (15.39 in) Native resolutions: WXGA 1280 x 3 (RGB) x 800 at 262 K colors WXGA+ 1440 x 3 (RGB) x .
164 Specifications Keyboard Number of keys 86 (U.S. and Canada); 87 (Europe); 90 (Japan); 88 (Brazil) Layout QWER TY/AZER TY/Kanji T ouch Pad X/Y position resolution (graphics table mode) 240 cpi Size: Wi d t h 71.7-mm (2.8-in) sensor -active area Height 34.
Specifications 165 Charge time (approximate) : Computer off 3 hours Operating time Battery operating time varies depending on operating conditions and can be significantly reduced under certain power -intensive conditions (see "P ower P roblems" on page 111).
166 Specifications Dimensions: 65W Height 28.2 mm(1.11 inches) (D-Series) Wi d t h 57.9 mm(2.28 inches) (D-Series) Len gth 137.2 mm(5.4 inches) (D-Series) 90W Height 34.2 mm (1.35 inches) (D-Series) 16 mm (0.63 inches) (E-Series) Wi d t h 60.9 mm (2.39 inches) (D-Series) 70 mm (2.
Specifications 167 Environmental T emperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 10% to 95% (noncondensing) Maximum vibration (using a random vibration spectrum that simulates user environment): Operating 0.
168 Specifications book.book Page 168 Tuesday, October 7, 2008 6:05 PM.
Appendix 169 Appendix Using the Sy stem Setup Program NOTE: Y our operating sy stem may automatica lly configure most of the options available in sy stem setup, thus overriding options that you set through sy stem setup. An exception is the External Hot Key option, which you can disable or enable only through sy stem setup.
170 Appendix Viewing the Sy stem Setup Screen 1 T urn on (or restart) your computer . 2 When the DELL logo appears, press <F2> immediately . If you wait too long and the Microsof t W indows logo appears, continue to wait until you see the W indows desk top, then shut down your computer and try again.
Appendix 171 The Boot Order page displays a general list of the bootable devices that may be installed in your computer , includ ing but not limited to the following: • Diskette Drive • Internal HDD • USB Storage Device • CD/D V D/CD-R W drive • Modular bay HDD NOTE: Only devices that are preceded by a number are bootable.
172 Appendix 3 T urn on the computer . When the DELL logo appears, press <F12> immediately . If you wait too long and the W indows logo appears, continue to wait until you see the W indows desktop, then shut down your computer and try again.
Appendix 173 • T o clean your monitor screen, lightly da mpen a soft, clean cloth with water . Y ou can also use a special scr een-cleaning tissue or solution suitable for the monitor ’s antistatic coating.
174 Appendix 1 Hold the disc by its outer edge. Y ou can also touch the inside edge of the center hole. NOTICE: T o help prevent damage to the surface, do not wipe in a circular motion around the disc.
Appendix 175 Definition of "Dell-Installed" Software and Peripherals Dell-installed software includes t he operating system and some of the software programs that ar e inst alled on the computer during the manufacturing process (Microsoft Office, Norton Antivirus, etc).
176 Appendix These limits are designed to provide r easonable protection against harmful interference in a r esidential installation. However , there is no guarantee that interference will not occur in a particular installation.
Glossary 177 Glossary T erms in this Glossary are provided fo r informational purposes only and may or may not describe features inclu ded with your particular computer . A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
178 Glossary BIOS — basic input/output system — A prog ram (or utility) that serves as an interface between the computer hardwar e and the operating system. Unless you understand what effect these settings have on the computer , do not change them.
Glossary 179 L1 cache — P rimary cache stored inside the processor . L2 cache — Secondary cache which can either be external to the processor or incorporated into the processor architecture. carnet — An international customs document that facilitates temporary imports into foreign countries.
180 Glossary D DDR SDR AM — double-data-rate SDRAM — A type of SDR AM that doubles the data burst cycle, improving system performance. DDR2 SDRA M — double-data-rate 2 SDRAM — A type of DDR SDR AM that uses a 4-bit prefetch and other architectural changes to boost memory speed to over 400 MHz.
Glossary 181 dual display mode — A display setting that allows you to use a second monitor as an extension of your display . Also referred to as extended display mode . D VD-R — DVD r ecordable — A recor dable versi on of a DVD. Data can be r ecorded only once onto a DVD-R.
182 Glossary Express Service Code — A numeric code located on a sticker on your Dell™ computer . Use the Express Service Code when contact ing Dell for assistance.
Glossary 183 GHz — gigahertz — A measurement of fr equen cy that equals one thousand million Hz, or one thousand MHz. The speeds for comp uter processors, buses, and interfaces are often measured in GHz. graphics mode — A video mode that can be defined as x horizontal pixels by y vertical pixels by z colors.
184 Glossary infrared sensor — A port that allows you to transf er data between the computer and infrared-compatible devices without using a cable connection. integrated — Usually refers to components that ar e physically locate d on the computer ’s system board.
Glossary 185 LED — light-emitting diode — An electronic component that emits light to indicate the status of the computer . local bus — A data bus that provides a fast throughput for devices to the processor . LPT — line print terminal — The designation fo r a parallel connection to a printer or other parallel device.
186 Glossary Mobile Broadband network — (also known as a WW AN) is a series of interconnected computers that communicate with each othe r through wir eless cellular technology and provides Internet access in the sa me varied locations from which cellular telephone service is available.
Glossary 187 P parallel connector — An I/O port often used to connect a parallel printer to your computer . Also referr ed to as an LPT port . partition — A physical storage area on a har d drive that is assigned to one or more logical storage areas known as logical driv es.
188 Glossary R RAI D — redundant array of independent disks — A method of providing data redundancy . Some common implementations of RAID include RAID 0, R AID 1, RAID 5, R AID 10, and RAID 50. RAM — random-access memory — The primary temporary storage area for program instructions and data.
Glossary 189 S SAS — serial attached SCSI — A faster , serial version of the SCSI i nterface (as opposed to the original SCSI parallel architecture). SA T A — serial A T A — A faster , serial version of the A T A (IDE) interface. ScanDisk — A Microsoft utility that checks files , folders, and the hard disk’s surface for errors.
190 Glossary Strike Zone ™ — Reinforced area of the platform base that protects the har d drive by acting as a dampening device when a computer experiences r esonating shock or is dropped (whether the computer is on or off).
Glossary 191 TPM — trusted platform module — A har dwar e-based security feature that when combined with security software enhances network and computer security by enabling features such as file and e-mail protection.
192 Glossary video mode — A mode that describes how text and graphics are displayed on a monitor . Graphics-based software, such as W indows operating systems, displays in video modes that can be defined as x horizontal pixels by y vertical pix els by z colors.
Glossary 193 WW AN — wireless wide area network. A wi r eless high-speed data network using cellular technology and covering a much la rger geographic ar ea than WLAN.
194 Glossary book.book Page 194 Tuesday, October 7, 2008 6:05 PM.
Index 195 Index Numerics 8-in-1 memory c ard r ead er , 73 A audio device connecting, 5 9 enabling, 6 7 audio . See sound B battery charge gauge, 4 5 charging, 4 7 checking the charge, 4 4 performance.
196 Index copying CDs helpful tips, 5 6 how to , 5 4 copying D VDs helpful tips, 5 6 how to , 5 4 D Dell contacting, 1 5 8 Dell Diagnostics about, 8 9 starting from the Drivers and Utilities media, 9 .
Index 197 ExpressCar ds, 71 b l a n k s , 71-73 installing, 7 2 removing, 7 2 F FCM. See Flash Cache Module Flash Cache Module, 147 H hard drive problems, 9 8 replacing, 1 3 1 returning to Dell, 1 3 3.
198 Index memory car d reader , 73 memory module cover description, 3 6 messages error , 1 0 0 microphone directional, 6 9 Mini-Card installing, 1 4 2 Mobile Broadband network connections, 8 0 p r o b l e m s , 110 See also wireless switch modem connector description, 3 5 monitor .
Index 199 network, 1 1 0 p o w e r , 111 power light conditions, 1 1 1 printer , 1 1 2 program crashes repeatedly , 1 0 8 program stops r esponding, 1 0 8 programs and W indows compatibility , 1 0 8 r.
200 Index system setup program commonly used options, 1 7 0 screens, 1 7 0 viewing, 1 7 0 T telephone numbers, 158 touch pad, 39 cleaning, 1 7 3 customizing, 4 0 touch pad buttons description, 2 7 tra.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Dell PP28L c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Dell PP28L - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Dell PP28L, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Dell PP28L va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Dell PP28L, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Dell PP28L.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Dell PP28L. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Dell PP28L ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
