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Dell PowerV ault MD3200 and MD3220 Storage Array s Owner’ s Manual Regulatory Model: E03J Series and E04J Series Regulatory T ype: E03J0 01 and E04J001 book.
Notes, Cautions, and W arnings NOTE: A NOTE indicates important information that helps you make b etter use of your computer . CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WAR N IN G: A WARNING indicates a potential for property damage, personal injury , or death.
Contents 3 Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . 19 About This Document . . . . . . . . . . . . . . . . . . 19 Inside the box of the De ll PowerV ault MD3200 Series Storage Array . . . . . . . . . . . . . . . . . . . 20 MD3200 Series Storage Array .
4 Contents RAID Controller Module Connectors and Features . . . . . . . . . . . . . . . . . . . . . . . 32 RAID Controller Modul e—Addition al Features . . . . . 34 Battery Backup Unit . . . . . . . . . . . . . . . . 34 Storage Array Thermal Shutdown .
Contents 5 Cycle T ime . . . . . . . . . . . . . . . . . . . . . 44 Virtual Disk Operations Limit . . . . . . . . . . . . 45 Disk Group Operations . . . . . . . . . . . . . . . . . . 45 RAID Level Migration . . . . . . . . . . . . . . . . 45 Segment Size Migration .
6 Contents 5 Configuration: Overview . . . . . . . . . . . . 61 User Interface . . . . . . . . . . . . . . . . . . . . . . 61 Enterprise Management Window . . . . . . . . . 62 Array Management Window . . . . . . . . . . . . 63 6 Configuration: About Y our Storage Array .
Contents 7 Setting the Storage Array RAID Controller Module Clocks . . . . . . . . . . . . . . . . . . . 82 7 Configuration: Event Monitor . . . . . . . . . 83 Enabling or Disabling the Event Monitor . . . . . . . . 84 Windows . . . . . . . . . . . . .
8 Contents Creating Disk Groups . . . . . . . . . . . . . . . . 96 Locating a Disk Group . . . . . . . . . . . . . . . 98 Creating Virtual Disks . . . . . . . . . . . . . . . . 98 Changing the Virtual Disk Modification Priority . . . . . . . . . . . .
Contents 9 Changing the RAID Controller Module Ownership of a Disk Group . . . . . . . . . . . . . 123 Changing the RAID Level of a Disk Group . . . . . 124 Removing a Host-to-Virtual Disk Mapping Using Linux DMMP . . . . . . . . . . . . . . . . . 124 Restricted Mappings .
10 Contents Common Reasons for Scheduling a Snapshot V irtual Disk . . . . . . . . . . . . . . . 140 Guidelines for Creating Snapshot Schedules . . . . . . . . . . . . . . . 141 Enabling and Disabling Sn apshot Schedules . . . . . . . . . . . . . . . .
Contents 11 Resuming a Snapshot Rollback . . . . . . . . . . 160 Canceling a Snapshot Rollback . . . . . . . . . . 161 11 Configuration: Premium Feature— Virtual Disk Copy . . . . . . . . . . . . . . . . . . 163 T ypes of V irtual Disk Copies . . . .
12 Contents Recopying a V irtual Disk . . . . . . . . . . . . . . . . 174 Preparing Host Servers to Recopy a Virtua l Disk . . . . . . . . . . . . . . . 174 Re-Copying a Virtual Disk . . . . . . . . . . . . . 175 Removing Copy Pairs . . . . . . . . . .
Contents 13 Downloading Phy sical Disk Firmware . . . . . . . . . 195 Downloading MD1200 Series E xpansion Module EMM Firmware . . . . . . . . . . . . . . . . . . . . . 197 Self-Monitoring Anal y sis and Reporting T echnology (SMART) . . . . . . . . .
14 Contents RAID Controller Module Backup Battery Unit . . . . . 214 Removing the RAID Controller Module Backup Battery Unit . . . . . . . . . . . . . . . 214 Installing the RAID Controller Module Backup Battery Unit . . . . . . . . . . . . . . . 215 Power Supply/Cooling Fan Module .
Contents 15 Device Health Conditions . . . . . . . . . . . . . . . . 229 Storage Array Support Data . . . . . . . . . . . . . . . 232 Automatically Collect the Support Bundle Data . . . . 233 Collecting the Phy sical Disk Data . . . . . . . . . . . . 234 Event Log .
16 Contents 19 T roubleshooting: Y our Array . . . . . . . . . 253 Safety First—For you and Y our Array . . . . . . . . . 253 T roubleshooting Storage Array Startup Failure . . . . 253 T roubleshooting Loss of Communication . . . . . . . 253 T roubleshooting External Connections .
Contents 17 20 Getting Help . . . . . . . . . . . . . . . . . . . . . . 265 Locating Y our Sy stem Service T ag . . . . . . . . . . . 265 Contacting Dell . . . . . . . . . . . . . . . . . . . . . 265 Documentation Feedback . . . . . . . . . . . . . . .
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Introduction 19 1 Introduction NOTE: Unless specified, MD3200 Series r epresents Dell Powe rV ault MD3200 and Dell PowerV ault MD3220 Storage Array s. WAR N IN G: See the Safety , Environmental, and Regulatory Information document for important safety information before following any procedures listed in this document.
20 Introduction Inside the Box of the Dell PowerV ault MD3200 Series Storage Array Y our MD3200 Series prod uct p ackage includes: • Dell P owerV ault MD3200 Series storage array • SAS cables • .
Introduction 21 •T h e Getting Started Guide provides an overview of setting up and cabling your stora ge array . •T h e Deployment Guide provides installation and configuration instructions fo r bo t h s o f tw are a n d h a rdw a re. •T h e Storage Manager CLI Guide provides information about using the command line interface (CLI).
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Planning: About Y our Storage Array 23 2 Planning: About Y our Storage Array Overview The MD3200 Series storage array is designe d for hi gh av ailability , offering redundant access to data st orage. It fe atures support for both single and dual R AID controller configuration.
24 Planning: About Y our Storage Array Hardware Features Front-Panel Features and Indicators Figure 2-1. Front-Panel Features and Indicators—Dell PowerV ault MD3200 Figure 2-2. Front-Panel Features and Indicators—Dell PowerV ault MD3220 1 2 3 5 4 6 1 2 3 4 6 5 book.
Planning: About Y our Storage Array 25 Figure 2-3. Front-Bezel Features and Indicators Item Indicator , Button, or Connector Icon Description 1 Enclosure sta tus LED The encl osure status L ED light s when the enclosure power is on. Lights blue during normal operation.
26 Planning: About Y our Storage Array 3 Split mode LED This LED must be unlit as the split mode function is not supported by the MD3200 Series Storage Arrays. 4 System identification button The system identification button on the front control panel can be used to locate a particular enclosure with in a rack.
Planning: About Y our Storage Array 27 Back Panel Feature s and Indicators Figure 2-4. Back-Panel Features and Indi cators—Dell PowerV ault MD3200 Series 1 600 W power supply/cooling fan module 2 RAID Controller Module 0 3 RAID Controller Module 1 4 600 W power supply/cooling fan module 1 23 4 book.
28 Planning: About Y our Storage Array Hard-Drive Indicator Patterns Figure 2-5. Hard Drive Indicators 1 hard-drive activity indicator (green) 2 hard-drive status indicator (green and amber) 1 2 book.
Planning: About Y our Storage Array 29 Power Supply and Cooling Fan Features The MD3200 Series storag e array includes two integrated, hot-swappable power supply/cooling fan modules. Both modules must be in stalled to ensure proper coolin g. The system r equir es at least one of the cooling fans to function to avoid o verheating.
30 Planning: About Y our Storage Array Power Indicator Codes and Features Figure 2-6. Power Indicator Codes and Feature Item LED T ype Icon Description 1 DC power The LED lights green whe n the DC output voltage is within the limit. If this LED is off, it indicates that the DC output voltage ar e not within the limit.
Planning: RAID Controller Modules 31 3 Planning: RAID Controller Modules RAID Controller Modules The R AID controller modules provide high-perform ance, advanced virtual disk co nfigurat ion, and fault-tole ra nt disk subsystem management.
32 Planning: RAID Controller Modules RAID Controller Module Connectors and Features Figure 3-1. MD32 00 Series SAS RAID Controller Module Item Component Function 1 SAS OUT port P rovides SAS connection for cabling to a downchain expansion enclosur e. 2 SAS IN port 0 P rovides host-to-controller SAS connection.
Planning: RAID Controller Modules 33 9 Controller power LED Lights green when con troller power is on. Off when controller is not powered. 10 SAS IN 0 port link/fault LED Lights gr een when all four links are connected. Lights amber when one to 3 links ar e disconnected.
34 Planning: RAID Controller Modules RAID Controller Modu le—Additional Features Battery Backup Unit Each R AID controller contains a two- cell Lithium ion nanopolymer battery backup unit (BBU). It provides power to the R AID controller module in the event of a powe r outage.
Planning: RAID Controller Modules 35 Storage Array Thermal Sh utd own The system automatically shuts down when system tem perature e xceeds the safe threshold. The battery backup unit protects against data loss by providing power to offload cache to no n-volatile memory in the event of power loss.
36 Planning: RAID Controller Modules Cache Functions and Features Cache Mirroring Cache mirroring function co pies accepted host-write data from the pri m ary controller to the partner controller . This action ensures that host-write data is safely mirrored to the partner cont roller before successful completion status is returned to the host.
Planning: MD3200 Series St orage Ar ray T erms and Concepts 37 4 Planning: MD3200 Series Storage Array T erms and Concepts This chapter e xplains the terms and concepts used for configuration and operation of the MD3200 Series storage arrays.
38 Planning: MD3200 Series St orage Array T erms and Concepts Phy sical Disks Only Dell supported 6.0-Gbps SAS physica l disks are supporte d in the storage array . If the storage array detects unsuppo rted physical disks, it marks the disk as unsupported and the physical disk be comes unavailable for all operations.
Planning: MD3200 Series St orage Ar ray T erms and Concepts 39 If a disk drive rebuild fails because of a source drive failur e or because the drive is too small, the MDSM r eports a failure of the ph.
40 Planning: MD3200 Series St orage Array T erms and Concepts 3 P rovide host server access. 4 Create mappings to associate the vi rtual di sk s with the host serv ers . NOTE: Host server access must be cr eated before mapping virtual disks. Disk groups are always created in the un configured capacity of a storage arra y .
Planning: MD3200 Series St orage Ar ray T erms and Concepts 41 Using multiple physical disks has the follo wing advantages over usi ng a sing le physical disk: • Placing data on multiple physical disk s (striping) allows input/output (I/O) operations to occur simultaneo usly and improve performance.
42 Planning: MD3200 Series St orage Array T erms and Concepts RAID 1 RA ID 1 uses disk mirroring so that da ta written to one physical disk is simultaneously written to another physica l disk. This RAID level offers fast performance, the best data availability , and the highest disk over head.
Planning: MD3200 Series St orage Ar ray T erms and Concepts 43 Segment Size Disk striping enables data to be wri tten across multiple physical disks. Disk striping enhances performance be cause striped disks are accessed simultaneously . The segment size or stripe element s ize specifies the size of data in a stripe written to a single disk.
44 Planning: MD3200 Series St orage Array T erms and Concepts Consistency Check A consistency check verifies the corr ectness of data in a r edundant array (R AID levels 1, 5, 6, and 10).
Planning: MD3200 Series St orage Ar ray T erms and Concepts 45 Virtual Di sk Operations Limit The maximum number of active, concurre nt virtual disk processes per R AID controller module installed in the storage array is four .
46 Planning: MD3200 Series St orage Array T erms and Concepts Dynamic segme nt size migration enables the segmen t size of a given virtual disk to be changed. A default segment size is set when the virtual disk is created, based on such factors as the RAID level and expected usage.
Planning: MD3200 Series St orage Ar ray T erms and Concepts 47 Disk Group Defragmentation Defragmenting consolida tes the free ca pacity in the disk group into one contiguous area. Defragment ation does not change the way in which the data is stored on the virtual disks.
48 Planning: MD3200 Series St orage Array T erms and Concepts • Segment size migration • Disk group expansion • Disk group defragmentation The priority of each of these operat ion s can be changed to address performance requirements of the environment in whi ch the operations are to be e xecut ed.
Planning: MD3200 Series St orage Ar ray T erms and Concepts 49 the MD3200 Series storage array does not recognize the migrating metadata and that data is lost. In this case, th e MD3200 Series storag e array initializes the physical disks and marks them as unconfigured capacity .
50 Planning: MD3200 Series St orage Array T erms and Concepts • Migrating virtual disks to a storage array with no existing physical disks— T ur n off the destination storage array , when migrating disk groups or a complete set of physical disks from a storage arra y to another storage array that has no existing physical disks.
Planning: MD3200 Series St orage Ar ray T erms and Concepts 51 Host Server -to-V irtual Disk Mapping The host server attached to a storage array accesses various virtual disks on the storage array through its host ports. Specific virtual disk-to-L UN mappings to an individual host server can be defined.
52 Planning: MD3200 Series St orage Array T erms and Concepts online and user -accessible. When the backup is completed, the snapshot virtual disk is no longer needed. Y o u can create up to four snapshots per virtual disk. Snapshots ar e used to r eco ver previo us versions of files that have changed since the snap shot was tak en.
Planning: MD3200 Series St orage Ar ray T erms and Concepts 53 Vi rtual Disk Copy Virtual disk copy is a pr emium feature to : •B a c k u p d a t a • Copy data from disk groups that use sm aller -capacity physical disks to disk groups using greater capacity physical disks • Restore snapshot virtual disk data to the source virtual disk.
54 Planning: MD3200 Series St orage Array T erms and Concepts Virtual Disk Recovery Y ou can use the Edit host server-to- virtual disk mappings featur e to recover data from the backup virtual disk.
Planning: MD3200 Series St orage Ar ray T erms and Concepts 55 The multi-path software identifies the ex istence of multiple paths to a virtual disk and establishes a pr eferred path to that disk.
56 Planning: MD3200 Series St orage Array T erms and Concepts Ownership can later be mo dified to balance worklo ad according to a ctual usage. If virtual disk ownership is not manually balanced, it is possible for one controller to have the majority of the work, while the other controller is idl e.
Planning: MD3200 Series St orage Ar ray T erms and Concepts 57 • Le ast path weight with s ubset (W indows operating systems only)—The least queue depth with subset policy is also known as the le ast I/Os or least requests policy . Thi s policy routes the next I/O r equest to a data path that has the least outstanding I/O requests queued.
58 Planning: MD3200 Series St orage Array T erms and Concepts 4 Click Settings . a Select the items that you want to monitor . Y ou can monitor: • R AID controller modules •V i r t u a l d i s k s • Storage array totals NOTE: By default, all items are selected.
Planning: MD3200 Series St orage Ar ray T erms and Concepts 59 12 Click Save . The P erformance Monitor data provides information about how your storage array is performing. The data is presented in eight columns, which are described in this table. Use this data to make perf ormanc e tuning decisions for your storage array .
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Configuration: Overview 61 5 Configuration: Overview Dell P owerV ault Modular Disk Stor age Manager (MDSM) online help contains information on the how to use the MDSM application to perform the configuration and mana gement tasks described in this document.
62 Configuration: Overview Enterprise Mana gement Window The EMW provides high-level manageme nt of storage arrays. When you start MDSM, the EMW is displayed.
Configuration: Overview 63 Inheriting the Sy stem Settings Use the Inherit Syst em Settings option to import the operating system theme settings into the MDSM. Im porting syst em theme settings a ffects features like f ont type, font size, color , and contrast in the MDSM.
64 Configuration: Overview • Physical tab—Y ou can view the organization of the storage array by RAID controller modules, physica l disks, and other hardware components.
Configuration: About Y our Storage Array 65 6 Configuration: About Y our Storage Array Out-of-Band and In-Band Management Y ou can manage a storage array in two ways: • Out-of -band management • In-band management Out-of-Band Management Using the out-of-band management method, data is separate from commands and events.
66 Configuration: About Y our Storage Array In-Band Management Using in-band management, commands, events, and data travel through the host-to-controller interface. Unlike out-of -band manage ment, commands and events are mixed with data. NOTE: For detailed info rmation on settin g up in-band and out-of-band management see the Deployment Guide.
Configuration: About Y our Storage Array 67 NOTE: For Linux, set the default gateway so that broadcast packets are sent to 255.255.255.0. Fo r Red H at Enterp rise L inux, if n o gate way exists on the network, set the default gateway to the IP address of the NIC.
68 Configuration: About Y our Storage Array NOTE: The host agent must be restarted befo re in-band ma nagement communication can be established. See "S tarting or Restarting the Host Context Agent Software" on page 251.
Configuration: About Y our Storage Array 69 • Save Configuration—Save the configuration parameters in a file that you can use to restore the configuration, or reuse the configuration on another storage array . F or more information, see the P owerV ault Modular Disk Storage Manager online h elp topics.
70 Configuration: About Y our Storage Array A confirmation message is displayed. 4 Click OK . Naming or Renaming Storag e Arra y s Each storage arra y must be assigned a unique up to 30-character alphanumeric name. A name can consist of letters, numbers, and the special characters underscore (_), dash (–), and pound sign (#).
Configuration: About Y our Storage Array 71 Setting a Password Y ou can configure each storage array with a passwor d to protect it from unauthorized access. MDSM prompts for the passwor d when an attempt is made to change the storage array configur ation, such as, when a v irtual disk is created or deleted.
72 Configuration: About Y our Storage Array Password Guidelines F o llow these guidelines when you create a password: • Use secure passwords for your storage array . A password must be easy for you to remember but difficult for ot hers to determine.
Configuration: About Y our Storage Array 73 Adding/Editing a Comment to an Existin g Storage Array A descriptive comment, with an applic able storag e array name, is a helpful identification tool. Y ou can add or edit a comment for a storage array in the EMW only .
74 Configuration: About Y our Storage Array Enabling Premium Features Y ou can enable premium featur es on the storage array . T o enable the premium features, you must obtain a feature k ey file specific to the pr emium feature that you want to enable from your storage supplier .
Configuration: About Y our Storage Array 75 Changing the Cache Settings on the Storage Array T o change the storage array cache settings: 1 In the AMW , select Storage Array Change Cache Settings . The Change Cache Settings window is displayed.
76 Configuration: About Y our Storage Array T o change the enclosure order in the Physical pane: 1 In the AMW , select Storage Array Change Enclosure Order . 2 F rom the enclosur es list, select the enclosure you want to move and click either Up or Down to move the enclosur e to the new position.
Configuration: About Y our Storage Array 77 Configuring E-mail Alerts F or more information on conf iguring al ert notifications, see "Configuring Alert Notifications" on page 76.
78 Configuration: About Y our Storage Array 6 T o include the contact information of th e sender in the e-mail alert, select Include contact information with the alerts , and type the contact infor matio n. NOTE: Including the contact information in the e-mail alert is optional.
Configuration: About Y our Storage Array 79 An alert icon is displayed next to each node in the T ree view where an alert is set. T o ensure that the e-mail is sent successfully : • Y ou must provide a SMTP mail server n ame and an e-mail sender addr ess for the e-mail addresses to work.
80 Configuration: About Y our Storage Array • Adding an SNMP address—In Community name , type the community name. In T rap destination , type the trap destination, an d click Add .
Configuration: About Y our Storage Array 81 Battery Settings A smart battery backup unit (BBU) can perform a learn cycle. The smart BBU module includes the battery , a battery gas gauge, and a b attery charger . The learn cycle calibrates the smart battery ga s ga uge so that it provi des a measurement of the charge of the battery module.
82 Configuration: About Y our Storage Array Setting the Storage Array RA ID Controller Modul e Clocks Y ou can use the Synchronize RAID Controller Mo du le C loc ks optio n to synchronize the stora ge arra y R AI D controll er module clo cks with t he storag e management station.
Configuration: Event Monitor 83 7 Configuration: Event Monitor An event monitor is provided with De ll P owerV ault Modular Disk Storage Manager (MDSM). The event monitor runs continuous ly in the background and monitors activity on the managed storage arrays.
84 Configuration: Event Monitor Enabling or Disabli ng the Event Monitor Y ou can enable or disable the event monitor at any time. Disable the event monitor if you do not want the system to send alert notifications.
Configuration: About Y our Host 85 8 Configuration: About Y our Host Configuring Host Access Modular Disk Storage Manager (MDSM) software is comprised of mu ltiple modules. One of these modules is the Host Conte xt Agent. The host conte xt agent is installed as part of the MDSM installation and runs continuously in the background.
86 Configuration: About Y our Host • Change the host p ort identifier alias or user label. • Move or associate a host port identifier to a differ ent host.
Configuration: About Y our Host 87 • Select the Mappings tab. Right-click the root node (storage array name), Default Group node, or Host Group node in the To p o l o g y pane to which you want to ad d the host, and se lect Define Host from the pop-up menu.
88 Configuration: About Y our Host The Pr e v i e w window is displa yed. 11 Click Fi n i s h . Removing Host Access T o remove host access: 1 In the AMW , select the Mappings tab, select the host node in the To p o l o g y pane. 2 P erform one of these actions: • Select Mappings Rem ov e .
Configuration: About Y our Host 89 • Right-click the storage array or the Default Group, and select Define Host Group from the pop-up menu. 4 T ype the name of the new host group in Enter new host group name . 5 Select the appropriate hosts in the Select hosts to add are a.
90 Configuration: About Y our Host 4 Click Ye s . The host is moved to the selected ho st group with the following mappings: • The host retains the specific virt ual disk mappings assigned to it. • The host inherits the virtual disk mappings assigned to the host group to which it is moved.
Configuration: About Y our Host 91 • Changing a host type MDSM automatically detect s these changes for any host running the host agent software. Starting or St opping the Host Conte xt Agent The host context agent discovers the host topology and starts and stops with the host.
92 Configuration: About Y our Host 3 If the host context agent is running, click Action Stop , then wait approximatel y 5 second s. 4 Click Action Start .
Configuration: About Y our Host 93 Managing Host Port Identifiers Y ou can manage the host port identifiers that are added to the storag e array . Y ou can: • Add—Add or as sociate a new host port iden tifier to a particular host. • Edit—Change the host port identifier alias or user label.
94 Configuration: About Y our Host 5 Select the method to add a host port identifier to the host. Y ou can select: • Add by selecting a know unasso ciated host port identifier —Select the appropriate host port identifier from the existing list of Known unassociated host port identifiers.
Configuration: Disk Groups and Virtual Disks 95 9 Configuration: Disk Groups and V irtual Disks Creating Disk Groups and V irtual Disks Disk groups ar e cr ea te d in the unconfig ur ed capacity of a storage array , and virtual disks ar e created in the fr ee ca pacity of a disk group.
96 Configuration: Disk Groups and V irtual Disks A disk group must be organized according to its r elated tasks and subtasks. F o r example, if you create a disk gr oup for the Accounting Department, .
Configuration: Disk Gr oups and V irtual Disks 97 3 T ype the name of the disk group (up to 30 characters) in Disk group name . 4 Select the appropriate Physical Disk selection choices , you can select: • Automati c , see step 6 • Manual , see step 9 5 Click Next .
98 Configuration: Disk Groups and V irtual Disks Locating a Disk Group Y ou can physically locate and identify al l of the physical disks that comprise a selected dis k group. An LED bl inks on each physical disk in the disk group. T o locate a disk group: 1 In the AMW , select the Log i ca l tab.
Configuration: Disk Gr oups and V irtual Disks 99 NOTE: Ensure that you create disk gr oups before creating virtual disks. T o creat e virtual disks: 1 Choose one of these methods to start the Create .
100 Configuration: Disk Groups and V irtual Disks 5 In Advanced virtual disk param eters , you can select: • Use recommended settings . • Customize settings . 6 Click Next . 7 In the Customize Advanced V irtual Disk P arameters window , sele ct the appropriate Virtual Disk I/O characteristics type.
Configuration: Disk Gr oups and V irtual Disks 101 T o change the virtual disk modification priority : 1 In the AMW , select the Log ic al tab. 2 Select a virtual disk. 3 In the toolbar , sele ct Vi r t u a l D i s k Change Modification P riority .
102 Configuration: Disk Groups and V irtual Disks To c h a n g e t h e v i r t u a l disk cache settings: 1 In the AMW , select the Log i ca l tab and select a virtual disk 2 In the toolbar , select Vi r t u a l D i s k Change Cache Settings .
Configuration: Disk Gr oups and V irtual Disks 103 5 Click OK . A message prompts you to confirm the change in the virtual disk modification priority . 6 Click Ye s . 7 Click OK . Changing the Se gment Size of a V irtual Disk Y ou can change the segment size on a selected virtual disk.
104 Configuration: Disk Groups and V irtual Disks T o change the segment size of a virtual disk: 1 In the AMW , select the Log i ca l tab and select a virtual disk. 2 Select Vi r t u a l D i s k Change Segment Size . 3 Select the requir ed segment size.
Configuration: Disk Gr oups and V irtual Disks 105 T o change the I/O type: 1 Select from these virtual disk I/O ch aracteristic types, based on your application needs: • F ile system (typical) • .
106 Configuration: Disk Groups and V irtual Disks Phy sical Disk Security with Self Encrypting Disk Self encrypting disk (SED ) technology pr events unauthorized access to the data on a phy sical disk that is physica lly r emoved from the storage array .
Configuration: Disk Gr oups and V irtual Disks 107 T able 9-1 shows how to interpret the security status of a disk group. The Physical Disk Security menu is di splayed in the Storage Array menu.
108 Configuration: Disk Groups and V irtual Disks The Cre ate a secur e disk group option is displayed in the Create Disk Group W izard - Disk Group Name and Physical Disk Se lection dialog . The Create a secure disk group option is active only when these conditions ar e met: • A security key is installed in the storage array .
Configuration: Disk Gr oups and V irtual Disks 109 T o create a security ke y : 1 In the AMW toolbar , select Storage Array Physical Di sk Security Create Security K ey . The Create Security K ey window is displayed. 2 Enter a string that becomes part of the secure key identifier , in Security key identifier .
110 Configuration: Disk Groups and V irtual Disks After you have created a security k ey , yo u can c reate secur e disk groups from security capable physical disks. Crea ting a secur e disk group makes the physical disks in the disk group secu rity-enabled.
Configuration: Disk Gr oups and V irtual Disks 111 3 In Secure key identifier , enter a string that becomes part of the secur e k ey identifier . Y ou may leave the text box blank, or enter up to 189 alphanumeric characters without white space, punc tuation, or symbols.
112 Configuration: Disk Groups and V irtual Disks T o save the security key for the storage array : 1 In the AMW toolbar , select Storage Array Physical Disk Secur ity Save Security K ey Fi l e . The Save Security K ey F ile - Enter P ass Phrase window is displayed.
Configuration: Disk Gr oups and V irtual Disks 113 the appropriate security k ey must also be imported to the new storage array . Otherwise, the data on the security enab led physical disks that were moved is inaccessible.
114 Configuration: Disk Groups and V irtual Disks Configuring Hot Spare Phy sical Disks Guidelines to configure host spar e physical disks: • Y ou can use only unassigned physical dis ks with Optimal statu s as hot spare physical disks. • Y ou can unassign only hot spare physical disks with Optimal, or Standby status.
Configuration: Disk Gr oups and V irtual Disks 115 • Right-click the physical disk and select Hot Spar e Coverage from the pop-up menu. The Hot Spare Physical Disk Options window is displa yed.
116 Configuration: Disk Groups and V irtual Disks A hot spare is an idle, power ed-on, stand-by physical disk r eady for immediate use in case of disk failure.
Configuration: Disk Gr oups and V irtual Disks 117 If there are secure disk groups and secu rity capable disk gr oups in the storage array , the hot spar e physical disk must match the security capability of the disk group. F or example, a non-security capable physical di sk cannot be used as a hot spare for a secur e disk group.
118 Configuration: Disk Groups and V irtual Disks attempts to choose physical disks that provide enclosure loss protection. If you choose to create a disk group by using the Manual method, you must use the criteria specifie d in T able 9-2. T able 9-2.
Configuration: Disk Gr oups and V irtual Disks 119 Host-to-V irtual Disk Mapping After you create vir tual di sks, you must map them to the host(s) connected to the array . Guidelines to configure ho st-to-virtual disk mapping: • Each virtual disk in the storage array can be mapped to only one host or host group.
120 Configuration: Disk Groups and V irtual Disks 1 In the AMW , select the Mappings tab. 2 In the To p o l o g y pane, select: •D e f a u l t G r o u p • Undefined mappings node • Individual defined mapping • Host group •H o s t 3 In the toolbar , select Mappings Define Additional Mapping .
Configuration: Disk Gr oups and V irtual Disks 121 Modifying and Removing Host-to -Virtual Disk Mapping Y ou can modify or remove a host-to-virtu al disk mapping fo r several reasons, such as an incorr ect mapping or reconfiguration of the storage array .
122 Configuration: Disk Groups and V irtual Disks 8 Restart the host app lications. Changing Controller Ow ne rship of the Virtual Disk If the host has a single data-path to the MD storage array , the virtual disk must be owned by the controller to which the host is connected.
Configuration: Disk Gr oups and V irtual Disks 123 3 P erform one of these actions: • Select Mappings Rem o v e . • Right-click the virtual disk, an d select Remove Mapping from the pop-up menu.
124 Configuration: Disk Groups and V irtual Disks The ownership of the disk group is ch anged. I/O to the disk group is now directed through this I/O path. Y ou are finished with this procedure. NOTE: The disk group may not use the new I/O path until the multi-path driver reconfigures and recognizes the new path.
Configuration: Disk Gr oups and V irtual Disks 125 Note the virtual disk that you want to delete from the mapping. F or example, the following information may be displayed: mpath6 (3600a0b80000fb6e50000000e487b02f5) dm-10 DELL, MD32xx [size=1.
126 Configuration: Disk Groups and V irtual Disks 7 If a new L UN is mapped or volume capacity is changed, run the following command: # rescan_dm_devs 8 Use the multipath -ll command to verify that: .
Configuration: Disk Gr oups and V irtual Disks 127 Mappings area. If additional mappings are defined for one of these Unidentified Mappings, the Define Additional Mapping dialog shows the LU N l i s t , a n d t h e Add button is unavailable. • Do not configure dual mappi ngs on a W indows host.
128 Configuration: Disk Groups and V irtual Disks source virtual disk. When the virtual di sk copy is completed or is stopped, ownership of the target virt ual disk is restored to its pr eferred R AID controller module.
Configuration: Disk Gr oups and V irtual Disks 129 c Select Disk Group Change Ownership/P referred P ath . Alternatively , you can right-cl ick the disk group and select Change Ownership/P referred P ath from the pop-up menu. d Select the RAID controller module.
130 Configuration: Disk Groups and V irtual Disks 3 Select Disk Group Change RA I D L e v e l . 4 Select the RAID level (R AID level 0, RAID level 1, R AID level 5, or RAID level 6). The currently selected option is designated with a dot. 5 Click Ye s .
Configuration: Disk Gr oups and V irtual Disks 131 Storage partitioning is unavailable when: • No valid host groups or hosts exist in the T opology pane on the Mappings tab. • No host ports are defined for the h ost being included in th e storage partition.
132 Configuration: Disk Groups and V irtual Disks NOTE: If the RAID level of the disk group is RAID level 5, or RAID level 6, and the expansion enclosure has enclosure loss protection, Display only phy sical disks that ensures encl osure loss protection is displayed and is selected by default.
Configuration: Disk Gr oups and V irtual Disks 133 Using Unconfigure d Capacity Y ou can increase the capacity of a st andar d virtual disk or a snapshot repository virtual disk us ing the unconfigured capacity when no free capacity exists on a disk group.
134 Configuration: Disk Groups and V irtual Disks • Remote mirror pairs • Mirror repositories Exporting a Disk Group On the source storage array : 1 Save the storage array configuration. 2 Stop all I/O and un mount or discon nect the file systems on th e virtual disks in the di sk group.
Configuration: Disk Gr oups and V irtual Disks 135 On the tar get s torage arr ay : 1 Insert the exported physical disks into the available physical disk slots. 2 Review the Import Report for an overview of the disk group that you are importing. 3 Check for non-importabl e components.
136 Configuration: Disk Groups and V irtual Disks Storage Array Media Scan The media scan is a backgr ound o perat ion that ex amines virtual disks to verify that data is accessible. The pr ocess finds media error s befor e normal read and write act ivity is disrupted and r eports error s to the eve nt log.
Configuration: Disk Gr oups and V irtual Disks 137 The media scan duration specifies the number of days for which the media scan runs on the selected virtual disks. 5 T o disable media scans on an individual virtual disk, select the virtual disk in the Select virtual disks to scan area, and deselect Scan selected virtual disks .
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Configuration: Premium Featur e—Snapshot Virtual Disks 139 10 Configuration: Premium Feature— Snapshot V irtual Disks NOTE: If you ordered this featur e, you recei ved a Premium Feature Activation card shipped in the same box as your Dell PowerVault MD storage array .
140 Configuration: Premium F eature—Snapshot Virtual Disks repository uses less disk space than a full physical copy , because the only data blocks that ar e stor ed in the snapshot r epository virtua l disk are those that have changed since th e time of the s na p s ho t.
Configuration: Premium Featur e—Snapshot Virtual Disks 141 F riday , at a tim e between the end of th e work day and 11PM. Do not select an end date. Apply the same sc hedule to the second vi rtual disk, then map the two snapshot virtual disk s to your backup host server and perform your regular backup procedures.
142 Configuration: Premium F eature—Snapshot Virtual Disks Enabling and Disa blin g Sna pshot Schedules A scheduled snapshot operation can be temporarily suspended by disabling the schedule. When a schedule is disa bled, the schedule timer con ti nues to run but any scheduled snapshot operation do not occur .
Configuration: Premium Featur e—Snapshot Virtual Disks 143 About the Simple Path Using the simple path, you can specify: • Snapshot Virtual Disk Name—A us er -specified name that helps you associate the sn apshot virtual d isk to its corr esp onding snapshot r epository virtual disk and source virtual disk.
144 Configuration: Premium F eature—Snapshot Virtual Disks NOTE: Mapping the snapshot virtual disk to the node that does not own the source virtual disk before the Snaps hot enabling process is co mpleted can result in the operating sy stem mis-identifying the snapshot virtual disk.
Configuration: Premium Featur e—Snapshot Virtual Disks 145 2 In the AMW , select the Log ic al tab and select a valid source virtual disk. 3 Select Vi r t u a l D i s k Snapshot Create . Alternatively , you can rig ht- click the source virtual disk and se lect Create Snapshot Virtual Disk from the pop-up menu.
146 Configuration: Premium F eature—Snapshot Virtual Disks 13 T o associate the mapping between the storage array name and the virtual disk name, run the host-based SMdevices utility . NOTE: If your operating sy stem requires addit ional instructions, you ca n find those instructions in your ope rating sy stem documentation.
Configuration: Premium Featur e—Snapshot Virtual Disks 147 – Dell r ecommends placing the snapsh ot repository virtual disk within the disk group of the source virtual disk.
148 Configuration: Premium F eature—Snapshot Virtual Disks The destination of a snapshot repository virtual disk is determined based on the fr ee capacity avail able in the disk g r oup. A snapshot repository virtual disk requir es a minimum 8 MB of fr ee capa city .
Configuration: Premium Featur e—Snapshot Virtual Disks 149 2 Using your W indows system, flush the cache to the source. At the host prompt, type SMrepassist -f <filename-identifier> and press <Enter>. F or more information, see "SMrepassist Utility" on page 247.
150 Configuration: Premium F eature—Snapshot Virtual Disks 3 Select Vi r t u a l D i s k Snapshot Create . Alternatively , you can right- click the source virtual disk and select Create Snapshot V irtual Disk from the pop-up menu. The Create Snapshot V irtual Disk Wizard - Introduction dialog is displayed.
Configuration: Premium Featur e—Snapshot Virtual Disks 151 12 Click OK . 13 In the Mappings tab, assign mappings between the snapshot virt ual disk and the host that accesses the snapshot virtual disk. 14 T o register the snapshot virtual disk with the host operating system, run the host-based hot_add ut ility .
152 Configuration: Premium F eature—Snapshot Virtual Disks • The next available sequence numbe r is based on the n umber of existing snapshots of a sour ce virtual disk. If you del ete a snapshot virtual d isk, its sequence number becomes av ailable again.
Configuration: Premium Featur e—Snapshot Virtual Disks 153 NOTE: Y ou can add a maximum of two phy sical disks at one time to increase snapshot repository virtual disk capacity . T o expand the snapshot repository virtual disk from MDSM: 1 In the AMW , select the Log ic al tab.
154 Configuration: Premium F eature—Snapshot Virtual Disks 7 If unassigned physical disks are not available, do you have empty slots in the expansion enclosur es? • Y es, there are empty slots—Insert new physical disks by using the information in the initial setup guid e for your expansion enclosure.
Configuration: Premium Featur e—Snapshot Virtual Disks 155 A new F r ee Capacity node is created and shown in the Log i c al tab if these conditions exist: •A F ree Capacity node did not exist prior to the addition of capacity . • Not all of the capacity that is added is used to incr ease the capacity of the snapshot repository virtual disk.
156 Configuration: Premium F eature—Snapshot Virtual Disks Preparing Host Servers to Re -create a Snapshot V irtual Disk NOTE: Before you create a new snapshot of a source virtual disk, stop any dat.
Configuration: Premium Featur e—Snapshot Virtual Disks 157 Re-creating Snapshot Vi rtual Disks Y ou can re-create a snapshot virtual disk that you have previously disabled. CAUTION: Possible loss of data redundancy – If the snapshot virtual disk is in Optimal stat us, i t is fi rst disabled prior to being re-cr eated.
158 Configuration: Premium F eature—Snapshot Virtual Disks The associated snapshot repository virtu al disk must have sufficient capacity to process the rollback operation and th e write operations from the host.
Configuration: Premium Featur e—Snapshot Virtual Disks 159 If an error occurs during the rollback , the operation is paused and the base virtual disk and sna pshot virtual disk displays Needs Attention icons. The R AID controller module also logs the event to the Major Event Log (MEL).
160 Configuration: Premium F eature—Snapshot Virtual Disks 2 Choose one: • Select the snapshot virtual disk, and select Vi r t u a l D i s k Snapshot Rollback . • Right-click the snapshot virtual disk and select Rol lb ac k . The Confirm R o llb ack Snapshot V irtual Disk dialog is displa yed.
Configuration: Premium Featur e—Snapshot Virtual Disks 161 Canceling a Snapsho t Rollba ck WAR N IN G: Risk of data loss: If you cancel a snapshot rollback in progress, the base virtual disk may remain in an unusabl e state and the snapshot virtual disk is displayed as failed in the MD stor age management software.
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Configuration: Premium Feature—Virtual Disk Copy 163 11 Configuration: Premium Feature— V irtual Disk Copy NOTE: A virtual disk copy overwrit es data on the targe t virtual disk. Before starting a virtual disk copy , ensure that you no longer need the data or back up the data on the target virtual disk.
164 Configuration: Premium F eature—Virtual Disk Copy Reasons to use virtual disk copy include: • Copying data for improved access—As your storage requirements for a virtual disk change, you can use a virtual disk copy to copy data to a virtual disk in a disk group that uses drives with larger capacity within the same storage array .
Configuration: Premium Feature—Virtual Disk Copy 165 formatted with a journaling file system, any attempt to issue a read r equest to the source virtual disk may be rejected by the storage array R AID controller modules and result in an error mess age.
166 Configuration: Premium F eature—Virtual Disk Copy Creating a Vi rtual Disk Copy for an MSCS Shared Disk T o create a virtual disk copy for a Mi crosoft Clust er Server (MSCS) shar ed disk, create a snapshot of the virtual disk, and then use the snapshot virtual disk as the source for the virtual disk copy .
Configuration: Premium Feature—Virtual Disk Copy 167 • T o enable Read-Only permission, select Change Ta r g e t V i r t u a l D i s k Pe r m i s s i o n s Enable Re ad-Only . NOTE: Write requests to the target virt ual disk are rejected when the Read- Only permission is enabled on the target virtual disk.
168 Configuration: Premium F eature—Virtual Disk Copy Creating a Vi rtual Disk Copy CAUTION: Possible loss of data – Source virt ual disks that are participating in a virtual disk copy are available for read I/ O activity only while a virtual disk copy has a status of In Progress or Pending.
Configuration: Premium Feature—Virtual Disk Copy 169 Vi rtual Disk Copy and Modification Operations If a modification operation is runnin g on a source virtual disk or a target virtual disk, and the virtual disk copy ha s a status of I n P rogr ess, P e nding, or F a iled, the virtual disk copy does not take place.
170 Configuration: Premium F eature—Virtual Disk Copy Preferred RAID Contro ller Module Ownership During a virtual disk copy , the same RAID controlle r module must own both the source virtual disk and the target vi rtual disk.
Configuration: Premium Feature—Virtual Disk Copy 171 Copying the Vi rtual Disk Y ou can create a virtual disk copy by using the Create Copy W izard. CAUTION: Possible loss of data access – A vi rtual disk copy overwrites data on the target virtual disk.
172 Configuration: Premium F eature—Virtual Disk Copy 7 In the Select target virtual disk area, select the appropriate virtual disk 8 In the Select copy priority area , select the relevant copy priority and click Next . The Confirmation window displays the summary of your selections.
Configuration: Premium Feature—Virtual Disk Copy 173 Setting Copy Priority Y ou can use the Copy Manager to select the rate at which a virtual disk copy completes for a selected copy pair .
174 Configuration: Premium F eature—Virtual Disk Copy T o stop a virtual disk copy , complete the following steps: 1 In the AMW , select Vi r t u a l D i s k Copy Manager . The Copy Manager window is displ ayed. 2 Select the copy pair in the table.
Configuration: Premium Feature—Virtual Disk Copy 175 3 T o ensure that the virtual disk is in Optimal or Disabled status, select the Summary tab, then click Disk Groups & V irtual Disks .
176 Configuration: Premium F eature—Virtual Disk Copy 4 Select the copy pair in the table. 5 Select Copy Re- C o p y . The Re- Co py window is displayed. 6 Set the copy priority . NOTE: There are 5 copy priority rates avail able: lowest, low , medium, high, and highest.
Configuration: Premium F eature—U pgrading to High-Performance-T i er 177 12 Configuration: Premium Feature— Upgrading to High-Performance- Ti e r The High P erformance Tier premium featur e on a MD3200 Series array increases the performance of the syst em beyond that o f a MD3200 Series array operating at the standard performance level.
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Configuration: Device M apper Multipath for Linux 179 13 Configuration: Device Mapper Multipath for Linux Overview The MD3200 Series sto r ag e array use s a Linux operating system software framework, k nown as Device Mappe r (DM), to en able multipath capa bilities on Linux Host Servers.
180 Configuration: Device Mapper Multipath for Linux Using DM Multipathing Devices NOTE: Using or modifying any nodes other than the multipathi ng device nodes can result in array or file sy stem problems, including loss of communication with the array and corruption of the file sy ste m.
Configuration: Device M apper Multipath for Linux 181 Device Mapper Configur atio n Step s T o complete the DM multipathing configuration and make the storage available to the Linux host server: 1 Scan for virtual disks. See "Scan for Newl y Added Virtual Disks" on page 181.
182 Configuration: Device Mapper Multipath for Linux # multipath –ll The output must be similar to this ex ample, which shows the output for one mapped virtual disk.
Configuration: Device M apper Multipath for Linux 183 DELL is the vendor of the device MD3200 is the model of the device Sdx is the physical path to the ow ning controller for the device Sdcl is the p.
184 Configuration: Device Mapper Multipath for Linux On SLES 11.x ho sts, a parti tion node has the format /dev/mapper/mpath<x>- p art <y>, wher e <x> is lette r(s ) as signed to the multipathing device and <y > is the partition number .
Configuration: Device M apper Multipath for Linux 185 2 Edit the /etc/multipath.conf file as fo llows: blacklist { wwid drive_wwid … } or blacklist { device { vendor vendor_string model model_string }; NOTE: RedHat version 6.
186 Configuration: Device Mapper Multipath for Linux T able 13-1. Device Mapper Commands Command Descriptions multipath -h P rints usage information multipath -ll Displays the current multipath topolo.
Configuration: Device M apper Multipath for Linux 187 Limitations and Known Issues • In certain error conditions with the no_path_retry or the queue_if_no_path feature is set, applications may hang.
188 Configuration: Device Mapper Multipath for Linux T roubleshooting Question Answer How can I check if multipathd is running? Run t h e f o l l ow i n g co m m a n d /etc/init.d/multipathd status Why does the multipath –ll command output not show any devices? F irst verify if the devices ar e discover ed or not.
Management: Firmware Downloads 189 14 Management: Firmware Downloads Downloading RAID Controller and NVSRAM Packages A version number exists for each firm wa re file. The ver s ion number indicates whether the firmware is a major ver sio n or a minor version.
190 Management: Firmware Downloads Downloading Both RAID Controller and NVSRAM Firmware NOTE: I/O to the array can continue while y ou are upgrading RAID controller and NVSRAM firmware. NOTE: Dell recommends that the firmware and NVSRAM be upgraded during a maintenance period when the array is not being used for I/O.
Management: Firmware Downloads 191 7 Click Tr a n s f e r . Keep these guidelines in mind: –I f t h e Tr a n s f e r button is inactive, ensure that you either sele ct an NVSR AM file or deselect the T ransfer NVSRAM file with R AID controller module firmware option.
192 Management: Firmware Downloads 12 T o locate the dir ectory in which the file to download r esides, click Browse in the Select files area. The Select F ile dialog is displayed.
Management: Firmware Downloads 193 2 Select Advanced Maintenance Download RAI D C o nt r o ll e r Module NVSRAM or Select the Support tab, and click Download F irmware . In Select download task , select Download R AID controller module NVSR AM and click OK .
194 Management: Firmware Downloads 8 In the Storage array pane, select the stor age array for which you wan t to download the NVSR AM firmwar e. Y ou can select more than one storage array . NOTE: The Details pane shows the details of only one storage array at a time.
Management: Firmware Downloads 195 Downloading Phy s ical Disk Firmware CAUTION: When updating phy sical disk firmware, you must stop all I/O activity to the array to prevent data loss. The physical disk firmware controls vari ous features of the physical disk.
196 Management: Firmware Downloads T o download Physical Disk F irmware: 1 F rom the AMW , select Advanced Maintenance Download Physical Disk. The Download Physical Disk - Introduction window is displayed. 2 Click Next . The Download Physical Disk F irmware - Add P ackages window is displayed.
Management: Firmware Downloads 197 Downloading MD1200 Series Expansion Module EMM Firmware NOTE: Due to a limitation with Linux, expansion enclosure EMM firmware upda tes must be performed using out-of-band management only . Failure to do so may result in the host server becoming unrespons ive, and it may require a reboot.
198 Management: Firmware Downloads NOTE: If you click Stop while a firmware download is in progress, the download-in-progress finishes before t he operation stops. The status for the remaining expansion enclosures changes to Canceled . 7 Monitor the progress and completion status of the download to the expansion enclosures.
Management: Firmware Downloads 199 controller encounters an e rror while accessing a peer disk, it is unable to recover the data and affected sectors ar e added to the unreadable sector log maintained by the controlle r .
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Management: Installing Array Components 201 15 Management: Installing Array Components Recommended T ools Y ou may need the f ollowing items to pe rform the procedur es in this section: • Key to the system k eylock •# 2 P h i l l i p s s c r e w d r i v e r •W rist grounding stra p book.
202 Management: Installing Array Components Front Bezel (Optional) Removing the Front Bezel 1 Using the system key , unlock the front be zel (if locked). 2 Lift up the release latch next to the k eylock. 3 Rotate the left end of the be zel away from the front panel.
Management: Installing Array Components 203 Hard Drives SAFETY : Models AMT , E03J, and E04J Models AMT , E03J, and E04J ar e intended for installation only in restricted access locations as defined in cl 1.2.7.3 of IEC 60950-1:2005. Depending on your configur ation, your array either supports up to twenty fo ur 2 .
204 Management: Installing Array Components Figure 15-3. Removing and Installing a 2.5" Hard-Drive Blank (MD3220 Only) Installing a Hard-Drive B lank 1 If installed, remove the front bezel . See "Removing the F ront Bezel" on page 202. 2 Insert the hard-drive blank into the dr ive bay until the blank is fully seated.
Management: Installing Array Components 205 2 F rom the Modular Disk Storage Manager (MDSM) software, pr epare the drive for r emoval. W ait until the har d-drive indicators on the drive carrier signal that the drive can be removed safely . F or more information, see your controller documentation fo r information about hot-swap drive removal.
206 Management: Installing Array Components Installing a Hard Drive CAUTION: Many repairs may only be done by a certified service technician. Y ou must only perform troubleshooting and simple repairs as authorized in your product documentation, or as dir ected by the online or telephone service and support team.
Management: Installing Array Components 207 Removing a Hard Drive From a Hard-Drive Carrier Remove the screws from the slide rails on the har d-dr ive carrier and separate the hard drive from the carri er . See F igur e 15-5 for P owerV ault MD3200 and F igur e 15-6 for P owerV ault MD3220.
208 Management: Installing Array Components Figure 15-6. Removing and Installing a Hard Drive Into a 2.5" Hard-Drive Carrier 1 screws (4) 2 hard drive 3 SAS screw hole 4 hard-drive carrier 4 1 3 2 book.
Management: Installing Array Components 209 Installing a Hard Drive Into a Hard-Drive Carrier 1 Insert the hard drive into the hard -d rive carrier with the connector end of the drive at the back. See F igur e 15-5. 2 Align the screw holes on the har d driv e with the back set of holes on the hard-drive carrier .
210 Management: Installing Array Components 5 Connect all the power cables to the array . 6 T urn on the array and the host server . Figure 15-7. Removing and Installing a RAID Controller Module Blank.
Management: Installing Array Components 211 Removing a RAID Controller Module CAUTION: Many repairs may only be done by a certified service technician. Y ou must only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
212 Management: Installing Array Components Installing a RAID Controller Module CAUTION: Many repairs may only be done by a certified service technician. Y ou must only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Management: Installing Array Components 213 Figure 15-9. Opening and Closing the RAID Controller Module Closing the RAID Controller Module CAUTION: Many repairs may only be done by a certified service technician.
214 Management: Installing Array Components RAID Controller Module Backup Battery Unit Removing the RAID Controller Module Backup Battery Uni t CAUTION: Many repairs may only be done by a certified service technician.
Management: Installing Array Components 215 Installing the RAID Controller Module Backup Batt ery Unit CAUTION: Many repairs may only be done by a certified service technician. Y ou must only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the on line or telephone service and support team.
216 Management: Installing Array Components Power Supply/Cooling Fan Module NOTE: Y our storage array includes two integrated, hot-swappable power supply/cooling fan modules.
Management: Installing Array Components 217 Figure 15-11. Removing and Installing a Power Supply/Cooling Fan Module Installing a Power Supp ly/Cooling Fan Module CAUTION: Many repairs may only be done by a certified service technician.
218 Management: Installing Array Components 2 Connect the power cable to the power supply/cooling fan module and plug the cable into a power outlet. 3 Secure the power cable using the strap. See F igure 15-12. Figure 15-12. Securing the Power Cable CAUTION: When connecting the power cable, secur e the cable with the strap.
Management: Installing Array Components 219 3 Remove the hard drives from: – slots 0 to 2 in P owerV ault MD3200 – slots 0 to 5 in P owerV ault MD3220 See "Removing a Hard Drive" on page 204. NOTE: Mark each hard drive with it’ s sl ot position as you remove it.
220 Management: Installing Array Components Figure 15-14. Removing and Installing the Control Panel-PowerV ault MD3220 Installing the Contro l Panel 1 Align the control panel with the slot on the array . 2 Slide the control panel into the array until: – The r elease tab clicks into place in P owerV ault MD3200 .
Management: Installing Array Components 221 Backplane CAUTION: Many repairs may only be done by a certified service technician. Y ou must only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
222 Management: Installing Array Components Figure 15-15. Removing and Installing the RA ID Controller Module/Power Supply Cage 1 screws (6) 2 RAID controller module/power supply cage 2 1 book.
Management: Installing Array Components 223 Figure 15-16. Removing and Installin g the Backplane-PowerV ault MD3200 Figure 15-17. Removing and Installin g the Backplane-PowerV ault MD3220 1 screws (5) 2 backplane 3 captive screw 1 screws (4) 2 backplane 3 captive screw 2 1 3 2 1 3 book.
224 Management: Installing Array Components Installing the Back plane 1 Align the holes on the backpla n e with the holes on the array . 2 Tighten the captive scr ew to secure the backplane to the chassis. See F igur e 15-16 for P owerV ault MD3200 or F igur e 15-17 for P owerV ault MD3220.
Management: Firmware Inventory 225 16 Management: Firmware Inventory A storage array is made up of many components, which may include RA ID controller modules, physical disks, and enclosur e management modules (EMMs). Each of these components co ntains firmware.
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Management: Sy stem Interfaces 227 17 Management: Sy stem Interfaces Microsoft Services Virtual Di sk Service The Microsoft Virtual Disk Service (VDS) is a component of the W indows operating system.
228 Management: Sy stem Interfaces VSS attaches to the service and uses it to coor dinate the cr eation of snapshot virtual disks on the storag e array . VSS-initiated snap shot virtual disks can be triggered through backup to ols, known as requestors.
T roubleshooting: Y our Storage Array Software 229 18 T roubleshooting: Y our Storage Array Software Start-Up Routine Look and listen during the array’s start-up routine fo r the indications described in T able 18-1. F or a d escri ption of the front- and back-panel indicators, see "Planning: About Y o ur Storage Array" on page 2 3.
230 T roubleshooting: Y our Storage Array Software T o launch the AMW , perform on e of th ese actions: •O n t h e Devices tab, in either the T ree view or the T able view , double-click a storage array . Alternatively , you can right-click a storage array and select Manage Storage Array from the pop-up menu.
T roubleshooting: Y our Storage Array Software 231 In the T able view , every managed storage array i s listed once, regardless of the number of attachments it has in the T r ee view . After the stor age array is contacted by MDSM, an icon representing it s ha rdw a re s ta t us i s d i sp la y ed .
232 T roubleshooting: Y our Storage Array Software NOTE: MDSM may take a few minutes to update a status change to Unresponsive or from Unresponsive. A status change from or to Unresponsive depends on the network link to the storage array. All other status change updates faster .
T roubleshooting: Y our Storage Array Software 233 2 Enter a name for the support data file in Specify filename or click Browse to navigate to a previously saved file to overwrite an existing file. The suffix .zip is added automatically to the file if you do not specify a suffix for the file.
234 T roubleshooting: Y our Storage Array Software Collecting the Phy s ical Disk Data Y ou can use the Collect Physical Disk Da ta option to c ol lect log sens e data from all the physical disks on your storage array . Log sense data consists of statistical information that is maintained by each of the physical disks in your stor age array .
T roubleshooting: Y our Storage Array Software 235 The event log shows two types of event views: • Summary view—Shows an even t summary in a table form. • Detail view—Shows details about a selected event. T o view the event log: 1 In the AMW , select Advanced T roubleshooting V iew Event L og .
236 T roubleshooting: Y our Storage Array Software Y ou can detect a problem usin g the following indicators: • Non-Optimal status icons • Alert notification messages that are sent to the appropriate de stinations • Hardware indicator lights The status icons re turn to Optimal status as problems are r esolved.
T roubleshooting: Y our Storage Array Software 237 4 T o search the storage array profile: a Click . b T ype the term that you want to search for in the Fi n d text box. If the term is located on the current tab, the term is highlighted in the storage array profile information.
238 T roubleshooting: Y our Storage Array Software Vi ewing the Logical Associations Y ou can use the Associated Logical Elements option to view the logical associations among di ffe rent virtual disks in a storage array .
T roubleshooting: Y our Storage Array Software 239 Finding Nodes Y ou can use the Fi n d option to search for a partic ular node on the Lo gical tab, the Physical tab, or the Mappings tab of the AMW . The sea rch may be b ased on a particular node name, the R AID leve l, virtual disk capacity , or specific free capacity nodes.
240 T roubleshooting: Y our Storage Array Software 6 T o search for all nodes based on their virtual disk capacity , perform these steps: a Select F ind all virtual disks with capacity . b T ype the capacity in the GB box. c Specify that the capacity to be ma tched is less than, equal to, or greater than the capacity enter ed in the GB box.
T roubleshooting: Y our Storage Array Software 241 1 On the Log ic al tab of the AMW , select one of these virtual disks, and go to the indicated step: • Snapshot virtual disk —Go to step 2. • Snapshot repository virtual disk—Go to step 3. • Source virtual disk—Go to step 4.
242 T roubleshooting: Y our Storage Array Software T o recover from an unr esponsive storage array : 1 Check the T ree V iew in the EMW to see if all storage arrays are unre sponsive. 2 If any storage arrays are unr espon sive, check the storage management station network conne ction to make sure that it can reach the network.
T roubleshooting: Y our Storage Array Software 243 12 F or an in-band managed storage array , make sur e that the host is netw ork accessible by using the ping command to verify that the host can be reached. T ype one of these commands, and press <Enter>.
244 T roubleshooting: Y our Storage Array Software 22 Determine if there is an e x cessive am ount of network traffic to one or more R AID controller modules. This problem is self -corr ecting beca use the EMW software periodically retries to establish communication wi th the RAID controller modules in the storage array .
T roubleshooting: Y our Storage Array Software 245 4 When you have loca ted the physical disks, click OK . The LEDs stop blink ing. If any other b link operations (Blink Disk Group, Blink Storage Ar r.
246 T roubleshooting: Y our Storage Array Software Blink Physical Disk) ar e currently being invoked from another storage management station, these LEDs also stop blinking. 5 In the rare case that the LEDs on the expansion enclosur e do not stop blinking, from the AMW , select Storage Array Blink Stop All Indications .
T roubleshooting: Y our Storage Array Software 247 Clicking Cancel stops the state captur e process, and any remaining tests do not complete. Any test information that is generated to that point is saved to the state capture file.
248 T roubleshooting: Y our Storage Array Software Unidentified Devices An unidentified node or device occu rs when MDSM cannot access a new storage array . Causes for this error include network connection problems, the storage array is turned off, or the storage array does not e xist.
T roubleshooting: Y our Storage Array Software 249 b Make sur e that the network can access the host by using the ping command in the following syntax: ping <host-name-or-IP-address-of-the-host> . If the network can access the host, co ntinue to step c.
250 T roubleshooting: Y our Storage Array Software c Examine the ethernet cables to make sure that you cannot see any damage and that they are tightly connected. d Make sur e that the applicable network configuration tasks ar e done (for example, the IP addresses ar e ass i g ned to each con troller).
T roubleshooting: Y our Storage Array Software 251 Starting or Restarting the Host Context Agent Software The host conte xt agent softwar e module is the softwar e component that r es ide s on the se rver or management station that commun ic a tes with the MD3200 Series storage arrays.
252 T roubleshooting: Y our Storage Array Software After the program completes the startup pr ocess, text similar to the following messages is displa yed: Modular Disk Storage Manager Agent, Version 90.02.A6.14 Built Wed Feb 03 06:17:50 CST 2010 Copyright (C) 2009-2010 Dell, Inc.
T roubleshooting: Y our Array 253 19 T roubleshooting: Y our Array Safety First—For you and Y our Array CAUTION: Many repairs may only be done by a certified service technician. Y ou must only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
254 T roubleshooting: Y our Array T roubleshooting Power Supply/Cooling Fan Module CAUTION: Many repairs may only be done by a certified service technician. Y ou must only perform troubleshooting and simple repairs as authorized in your product documentation, or as dir ected by the online or telephone service and support team.
T roubleshooting: Y our Array 255 T roubleshooting Array Cooling Problems CAUTION: Many repairs may only be done by a certified service technician. Y ou must only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
256 T roubleshooting: Y our Array c Reseat the EMM module and wait for 30 seconds. See "Removing an EMM" in the MD1200 and MD122 0 Storag e Enclosures Hardwar e Owner's Manual . d T ur n on the server . e Check the EMM status LED. f If the LED does not turn Gr een, r eplace the EMM.
T roubleshooting: Y our Array 257 • If the array status LED is solid or blinking amber: a In the AMW , select the Summary tab, and click on Storage Array needs attention . F ollow the listed procedures in the Recovery Guru(s) and wait for up to 5 minutes to ch eck if the LED has turned blue.
258 T roubleshooting: Y our Array T roubleshooting Hard Drives CAUTION: Many repairs may only be done by a certified service technician. Y ou must only perform troubleshooting and simple repairs as authorized in your product documentation, or as dir ected by the online or telephone service and support team.
T roubleshooting: Y our Array 259 T roubleshooting Array and Expansion Enclosure Connections 1 V erify that the RAID controller module port l ink status LED and the R A ID controller module status LED are solid green for each port that is connected to a cable.
260 T roubleshooting: Y our Array T roubleshooting a W et Storage Array CAUTION: Many repairs may only be done by a certified service technician. Y ou must only perform troubleshooting and simple repairs as authorized in your product documentation, or as dir ected by the online or telephone service and support team.
T roubleshooting: Y our Array 261 T roubleshooting a Damaged Array CAUTION: Many repairs may only be done by a certified service technician. Y ou must only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
262 T roubleshooting: Y our Array Invalid Storage Array The RAID controller module is supporte d only in a Dell-supported storage array . Upon installation in the storage arr ay , the controller performs a set of validation checks.
T roubleshooting: Y our Array 263 • Backplane/power sup ply failu re • T w o or more temperature sensors are unr eadable • F ailur e to detect or unable to communicate with peer port NOTE: If both RAID controller modules fa il simultaneously , the enclosure cannot issue critical or noncritical event alarms for any enclosure component.
264 T roubleshooting: Y our Array book.book Page 264 Tuesday, J une 18, 2013 2:53 PM.
Getting Help 265 20 Getting Help Locating Y our Sy stem Service T ag Y our system is identified by a uniqu e Express Service Code and Service T ag number . The Express Service Code and Se rvice T ag are found on the front of the system by pulling out the informatio n tag.
266 Getting Help Documentation Feedback If you have feedback for this document, write to documentati on_feedba ck@dell. com . Alternatively , you can click on the Fe e d b a c k link in any of the Dell document atio n pages, fill up the form, and click Submit to send your feedback.
Index 267 Index A Access Virtual Disk, 6 6 Advanced F eatur e Using Snapshot and Disk Copy To g e t h e r, 5 4 Advanced F eatur es, 50 Snapshot Repository Virtual Disk, 5 2 Snapshot Virtual Disks, 5 1.
Index 268 D Defining a Host, 86 Dell contacting, 2 6 5 Disk Group Creating, 9 6 Expansion, 1 3 1 Export, 1 3 3 E x p o r t i n g , 134 Import, 1 3 4 Loc a t in g , 9 8 Migration, 1 3 3 Disk Group and .
Index 269 re mo v i n g , 2 0 4 Hard-Drive Indi cator Pa t t e r n s , 2 8 Ha rdw are F e at ures Back panel features, 2 7 F r on t panel feat ur es, 2 4 Hard drive indicator patterns, 2 8 P ower indi.
Index 270 Vir t ua l Di s k Co p y , 5 3 Monitoring P erformance, 57 Multi-P ath P r eferred and Al ternate Controllers and P a ths, 5 5 Multi-P ath Software, 54 N Non-Exportable Components, 133 O Oth.
Index 271 S Safety , 19 safety , 253 Security Key C h a n g i n g , 110 Creating, 1 0 8 Saving, 1 1 1 Segment Size, 43 Setting a P assword, 71 Setting Copy P riority , 173 Simple P ath, 143 SMAR T , 3.
Index 272 connections, 2 5 9 cooling problems, 2 5 5 damaged enclosure, 2 6 1 external connections, 2 5 3 hard drives, 2 5 8 loss of communication, 2 5 3 power supply/cooling fan module, 2 5 4 startup.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Dell E04J c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Dell E04J - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Dell E04J, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Dell E04J va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Dell E04J, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Dell E04J.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Dell E04J. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Dell E04J ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
