Manuel d'utilisation / d'entretien du produit 8500 du fabricant Dell
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www .dell.com | support.dell.com Dell™ Inspiron™ 8500 Owner ’s Manual.
Notes, Notices, and Cautions NOTE: A NOTE indicates important infor mation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potentia l damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indi cates a potential for property damage, personal injury , or death.
Contents 3 Contents CAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . 11 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Pow e r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Batter y . . . . . . .
4 Contents Modem and Internet Connection Problems . . . . . . . . . . . . 35 T ransferring Information to a New Computer . . . . . . . . . . 36 Setting Up a Printer . . . . . . . . . . . . . . . . . . . . . . . . 38 Printer Cable . . . . . . . . . . .
Contents 5 Removing and Installing D evices While the Computer Is Running . . . . . . . . . . . . . . . . . . . . . . . . 56 If the Device Screw Is Not Installed . . . . . . . . . . . . . . . 57 If the Device Screw Is Installed . . . . . . . . . . . .
6 Contents Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . 71 If you have a problem with integrat ed speakers . . . . . . . . . 71 If you have a problem with external speakers . . . . . . . . . . 71 Copying CDs . . . . . . . . . . . .
Contents 7 Video and Display Problems . . . . . . . . . . . . . . . . . . . 105 If the display is blank . . . . . . . . . . . . . . . . . . . . . 105 If the display is diffi cult to read . . . . . . . . . . . . . . . . 106 If only part of the display is readable .
8 Contents Reinstalling Microsoft ® Windows ® XP . . . . . . . . . . . . . . 119 Before Y ou R einstall . . . . . . . . . . . . . . . . . . . . . . 119 R einstalling Windows XP . . . . . . . . . . . . . . . . . . . 119 R einstalling Drivers and Sof tware .
Contents 9 Limited Warranty T erms for Dell-Branded Hardware Products (Canada Only) . . . . . . . . . . . . . . . . . . . . 174 "T otal Satisfaction" R eturn Policy (Canada Only) . . . . . . . . 178 Dell Sof tware and P eripherals (Canada Only) .
10 Contents.
CAUTION: Safety Instr uctions 11 CAUTION: Safety Instructions Use the following safe ty guidelines to help ensur e your own personal safety and to help protect your computer and working envi ronment from potential damage. General • Do not attempt to service the computer yourself unless you ar e a trained service technician.
12 CAUTION: Safety Instructions www .dell.com | support.dell.com • T o help avoid the potential ha zard of electric shock, do no t connect or disconnect any cables or perform maintenance or reconfiguration of this product du ring an electr ical storm.
CAUTION: Safety Instr uctions 13 • If you are using a multiple-o utlet power strip, use caut ion when plugging the AC adapter ’s power cable into the power strip.
14 CAUTION: Safety Instructions www .dell.com | support.dell.com Air T ravel • Certain F ederal A viation Admi nistration re gulations and/or airline-specific r estrictions may apply to the operation of your Dell computer while you are on boar d an aircraft.
When Using Y our Computer 15 When Using Y our Computer Observe the follo wing safe-handling guidelin es to prevent damage to your computer: • When setting up the computer for wo rk, place it on a level surface. • When traveling, do not check the computer as baggage.
16 When Using Y our Computer www .dell.com | support.dell.com • Clean the display with a soft, clean cloth an d water . Apply the water to the cloth; then stroke the clot h across th e display in on e direct ion, moving from the top of the display to the bottom.
When Using Y our Computer 17 4 Ground yourself by touching any unpainted metal surface on the back of the computer . While you work, periodically touch the I/O pane l to dissipate any static electricity that might harm internal components.
18 When Using Y our Computer www .dell.com | support.dell.com.
1 SECTION 1 A T our of Y our Computer Fro nt V ie w Lef t View Right View Back View Bottom View.
20 A T our of Y our Computer www .dell.com | support.dell.com Fr o n t V i ew DISPLAY LATCH — Keeps the displa y closed. DISPLAY — F or more information about your display , see the Te l l M e H o w help file. T o access the help file, see page 104.
A T our of Y our Computer 21 DEVICE STATUS LIGHTS T urns on when you turn on the computer and blinks when th e computer is in a power manage ment mode. T urns on when the computer reads or writes data. NOTICE: T o avoid loss of data, never tur n off the computer while the light is flashing.
22 A T our of Y our Computer www .dell.com | support.dell.com If the computer is connected to an electrical outlet, the light operates as follows: – Solid gr e en: The battery is charging.
A T our of Y our Computer 23 KEYBOARD STATUS LIGHTS The green li ghts located above the keyboar d indicate the following: T urns on when the numeric keypad is enabled. T urns on when the uppercase letter function is enabled. T urns on when the scroll lock function is enabled.
24 A T our of Y our Computer www .dell.com | support.dell.com Le f t V i e w AIR VENTS — The computer uses an internal fan to cr eate airflow through the vents, which prevent s the computer from overheating. NOTE: The computer turns on the fan when the computer gets hot.
A T our of Y our Computer 25 AUDIO CONNECTORS HARD DRIVE — Stores software and data. SECURITY CABLE SLOT — Lets you attach a commercially available antitheft device to the computer . F or more information, se e the instructions included with the device.
26 A T our of Y our Computer www .dell.com | support.dell.com Right View SECURITY CABLE SLOT — Lets you attach a commercially available antitheft device to the co mputer . F or more information, see the i nstructions included with the device. NOTICE: Before you buy an antitheft device, en sure that it will work with the security cable slot.
A T our of Y our Computer 27 MODULE BAY — Y ou can install devices such as an optical drive or Dell T ravel Lite™ module in the module ba y . F or more information, see the Te l l M e H o w help file. T o access the help file, see page 104. DEVICE LATCH RELEASE — Releases a device.
28 A T our of Y our Computer www .dell.com | support.dell.com S- VIDEO TV - OUT CONNECTOR USB CONNECTORS (2) NETWORK CONNECTOR (RJ-45) NOTICE: The network connector is slightly larger than the modem connector . T o avoid damaging the computer , do not plug a telephone line into the network connector .
A T our of Y our Computer 29 MODEM CONNECTOR (RJ-11) AIR VENT — The computer uses an internal fan to cr eate airflow through the vents, which pr events the computer from over heating. PARALLEL CONNECTOR VIDEO CONNECTOR SERIAL CONNECTOR T o use the internal modem, connect the telephone line to the modem connector .
30 A T our of Y our Computer www .dell.com | support.dell.com AC ADAPTER CONNECTOR — Attach an A C adapter to the computer . The AC adapter converts A C power to the DC power required by the compu ter . Y ou can connect the AC adapter with your computer turned either on or off.
A T our of Y our Computer 31 Bottom View HARD DRIVE — Stores software and data. M INI PCI CARD AND MODEM — Covers the compartment that contains the optional modem and optional Mini PCI card. See page 128. BATTERY - BAY LATCH RELEASE — Releases the battery .
32 A T our of Y our Computer www .dell.com | support.dell.com NOTE: The computer turns on the fan when the computer gets hot. F an noise is normal and does not indicate a proble m with the fan or the computer . CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents.
2 SECTION 2 Setting Up Y our Computer Connecting to the Internet Modem and Inter net Connection Problems T ransfer ring Information to a New Computer Setting Up a Printer Pri nt e r Pr o bl e ms Setti.
34 Setting Up Y our Computer www .dell.com | support.dell.com Connecting to the Internet NOTE: ISPs and ISP offerings vary by countr y . T o connect to the Internet, you need a modem or network connec tion and an Internet se rvice provider ( ISP), such as AOL or MSN.
Setting Up Y our Computer 35 4 In the next window , click the appropriate option: • If you do not have an ISP and want to select one, click Choose from a list of Intern et serv ice providers (ISP s) . • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually .
36 Setting Up Y our Computer www .dell.com | support.dell.com C HECK THE CONNECTION — V erify that the telephone line is connected to the modem. C HECK THE TELEPHONE LINE — T ry using a different telephone line. If you are using a lin e that is 3 m (10 ft) or more in length, try a shorter one.
Setting Up Y our Computer 37 Y ou can transfer the data to the new computer over a network or serial connection, or you can store it on a removable medium, such as a writable CD or floppy disk .
38 Setting Up Y our Computer www .dell.com | support.dell.com 2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next . The wizard r eads the collected files an d settings and applies them to your new computer .
Setting Up Y our Computer 39 4 T urn on the printer and then turn on the computer . If the Add New Hardware Wizard window appears, click Cancel . 5 Install the printer driver if nece ssary . See the docu mentation that came with your printer . Connecting a USB Printer NOTE: Y ou can connect USB devices while the computer is turned on.
40 Setting Up Y our Computer www .dell.com | support.dell.com Printer Problems C HECK THE PRINTER CABLE CONNECTIONS — Ensur e that the printer cable is properly connected to the computer (see page 38). T EST THE ELECT RICAL OU TLET — Ensure that the electrical ou tlet is working by testing it with another device, such as a lamp.
Setting Up Y our Computer 41 Setting Up the Do cking Device to Connect to a Network NOTE: A network adapter is also referred to as a network inter face controller (NIC). NOTICE: Do not install a network adapter or a network adapter/modem combination PC Card u ntil you compl ete the docking devic e setup.
42 Setting Up Y our Computer www .dell.com | support.dell.com Many surge protectors have a telephon e jack for modem protection. See the surge protector documentation fo r modem connection instructions. NOTICE: Not all surge protectors offer network adapter protection.
3 SECTION 3 Using Batteries and Module Bay Devices Using a Batter y Po w e r Pr o b l e m s About the Module Bay Checking the Charge on the Second Batter y R emoving and Installing Devices While the C.
44 Using Batteries and Module Bay Dev ices www .dell.com | support.dell.com Using a Batter y Battery Performance NOTE: Batteries for portable computers are covered only during the initial one-year period of the limited warranty for your computer (see page 163).
Using Batteries and Module Bay Devices 45 CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not pu ncture , incinerate, disassemble, or expose the battery to temperatur es above 65°C (149°F). Keep the battery away from children.
46 Using Batteries and Module Bay Dev ices www .dell.com | support.dell.com Microsoft Windows Power Meter The W indows power meter indicates the remaining battery charge. T o check the power meter , double -click the icon on the taskbar . F or more information on the Po w e r M e t e r tab, see the T ell Me How help file.
Using Batteries and Module Bay Devices 47 A low-battery warning occurs when th e battery charge is approximately 90 percent depleted. The computer be eps once, indicating that minimal battery operating time r emains. During that time, the speak er beeps periodically .
48 Using Batteries and Module Bay Dev ices www .dell.com | support.dell.com 2 If the computer is connected to a docking device (dock ed), undock it. See the documentation that came with your docking dev ice for instructions .
Using Batteries and Module Bay Devices 49 Re moving and Installing a R eserve Batter y 1 Remove the battery (see page 47). 2 Remove the reserve battery cover . 3 P ull the reserve battery out of its compartment, and disconnect the reserve battery cable from the connector .
50 Using Batteries and Module Bay Dev ices www .dell.com | support.dell.com 4 Connect the reserve battery cable to the connector in the reserve battery compartment. 5 Place the reserve battery in the compartment, and r eplace the reserve battery cover .
Using Batteries and Module Bay Devices 51 Storing a Battery Remove the battery when you store your computer for an extended period of time. A battery dischar g es during prolonged storag e. After a long storage period, rechar ge the battery fully before you use it.
52 Using Batteries and Module Bay Dev ices www .dell.com | support.dell.com If the battery status light flashes green and orange, the battery is too hot to charge. T urn off the computer (see page 42), disconnect the computer from the electrical outlet, and then let the battery and computer cool to room temperature.
Using Batteries and Module Bay Devices 53 R emoving and Installing Devices While the Computer Is T urned Off NOTE: If the device screw is not inst alled, you can remove and install devices while the computer is running and connected to a docking device (docked).
54 Using Batteries and Module Bay Dev ices www .dell.com | support.dell.com NOTE: Y ou do not need to install the device screw unless you want to secure the module inside the computer fo r securi ty purposes.
Using Batteries and Module Bay Devices 55 If the Device Screw Is Installed 1 Save and close any open file s, e xit any open programs , and shut down the computer (see page 42). 2 If the computer is connected to a docking device (dock ed), undock it. See the documentation that came with your docking device for instructions.
56 Using Batteries and Module Bay Dev ices www .dell.com | support.dell.com 6 P ull the device out of the module bay . NOTICE: Insert devices into the module bay before you dock and turn on the computer . 7 Insert the new device into the bay , an d push the device until you feel a click.
Using Batteries and Module Bay Devices 57 NOTE: Y ou do not need to install the device screw unless you want to secure the module inside the computer for security purposes. If the Device Screw Is Not Installed 1 Double-click the Safely Remove Hardware icon on the taskbar .
58 Using Batteries and Module Bay Dev ices www .dell.com | support.dell.com 4 P ull the device out of the module bay . 5 Insert the new device into the bay , an d push the device until you feel a click. W indows XP automatically re cognizes the new device.
Using Batteries and Module Bay Devices 59 6 P ull the device out of t he module bay . 7 Insert the new device into the bay , push the device until you feel a click, and replace the screw . W indows XP automatically re cognizes the new device. 8 If necessary , enter your password to unlock your computer .
60 Using Batteries and Module Bay Dev ices www .dell.com | support.dell.com.
4 SECTION 4 Using the K eyboard and T ouchpad Numeric Keypad Keyboard Shortcuts To u c h P a d Customizing the T ouch P ad T ouch P ad or Mouse Problems External Keyboard Problems Unexpected Character.
62 Using the Keyboard and T ouchpad www .dell.com | support.dell.com Numeric K eypad The ke ypad numbers and symbols ar e marked in blue o n the right of the ke y p a d k e y s . T o t y p e a n u m b e r o r s y m b o l , e n s u r e t h a t t h e ke y p a d i s e n a b l e d , and press and the desired k e y .
Using the Keyboard and T ouchpad 63 Battery CD or DVD T ray Display F unctions Ra dios (Including Wireless Networking and Bluetooth™) Power Manag ement Displays the Dell™ QuickSet Battery Meter Requir es Dell QuickSet to function. Ejects the tray out of the drive.
64 Using the Keyboard and T ouchpad www .dell.com | support.dell.com Speaker F unctions If no sound comes from the speakers, press and adjust the volume. Microsoft ® Windows ® L ogo Key F unctions T o adjust keyboard operation, such as the character r epeat rate, open the Control P anel, and click P r inters and Other Ha rdware .
Using the Keyboard and T ouchpad 65 To u c h P a d The touch pad detects the pressur e and movement of your finger to allow you to move the cursor on the disp lay . Use the touch pad and touch pad buttons as you would use a mouse. • T o move the cursor , lightly slide your finger over the touch pad.
66 Using the Keyboard and T ouchpad www .dell.com | support.dell.com • T o double-click an object, position the cursor on the object and tap twice on the touch pad or use your thumb to press the l eft touch-pad button twice. Customizing the T ouch P ad Y ou can disable the touch pad or adjust their settings by using the Mouse P roperties window .
Using the Keyboard and T ouchpad 67 External K eyboard Problems C HECK THE KEYBOA RD CABLE — Shut down the computer (see page 42). Disconnect the keyboar d cable and check it f or damage. If you are using a k eyboard e xtension cable, disconnect it and connect the k e yboard directly to the computer .
68 Using the Keyboard and T ouchpad www .dell.com | support.dell.com.
5 SECTION 5 Using CDs, DVDs, and Other Multimedia Using CDs and DVDs CD or DVD problems Sound and Speaker P roblems Copying CDs Connecting a T elevis ion to the Computer.
70 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com Using CDs and DVDs F or information about using CDs and DVDs in your computer , see the Te l l Me How help file.
Using CDs, DVDs, and Other Multimedia 71 C HECK THE DRIVE FOR ERRORS — If the drive is a fix ed drive: 1 Remove the hard driv e and floppy drive. 2 Insert the Drivers and Utilities CD for your computer and turn on the computer . 3 V erify that the light is blinki ng, indicating normal operation.
72 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com T EST THE ELECT RICAL OU TLET — Ensure that the electrical ou tlet is working by testing it with another device, such as a lamp. E NSURE THAT THE SPEAK ERS ARE TURNED ON — See the setup diagram supplied with the speakers.
Using CDs, DVDs, and Other Multimedia 73 • DataCD allo ws you to copy a variety of your documents, such as spreadsheet or accounting files, to a CD for permanent storage. NOTE: Some music and game CDs are copy-protected. If you have a CD that cannot be copied, you must use the original CD for ev er yday use.
74 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com • If you want to copy files from the In ternet or files from a floppy or Zip drive, copy those files to your hard drive first, and then burn your CD. Y ou r C D- RW d r iv e re qu ire s a s te ad y st rea m o f da ta to pr o pe rl y rec ord .
Using CDs, DVDs, and Other Multimedia 75 3 Insert the source CD that you want to copy into the CD-RW drive. The Disc Copier project program briefly checks the source CD in the CD-R W drive to ensur e that it is a reada ble CD. 4 Click Copy . Depending on the size of the file s that are being copied, the copy process may take a few minutes.
76 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com Connecting a T elevision to the Computer NOTE: Video and audio cables for connecting your computer to a t elevision are not included with your computer . Cables may be purchased at most consumer electronics stores.
Using CDs, DVDs, and Other Multimedia 77 S- Video and Standard Audio Before you begin, ensur e that you have the following cables: 1 T urn off the computer and the televi sion and/or audio device you want to connect.
78 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com NOTE: Y ou can connect an S-video cable directly to the S-video connector on the computer (without the video adapter cable) if your television or a udio device supports S-video but not S/PDIF digital audio.
Using CDs, DVDs, and Other Multimedia 79 S- Video and Digital Audio Before you begin, ensur e that you have the following cables: TV/digital audio adapter cable S-video cable S/PDIF digital audio cabl.
80 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com 1 T urn off the computer and t he televi sion and/or audio device you want to connect. 2 Connect the TV/digital audio adapte r cable to the S-video TV -out connector on your computer .
Using CDs, DVDs, and Other Multimedia 81 Composite Video and Standard Audio Before you begin, ensur e that you have the following cables: 1 T urn off the computer and the televi sion and/or audio device you want to connect. 2 Connect the TV/digital audio adapte r cable to the S-video TV -out connector on the computer .
82 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com 3 Plug one end o f the composite video cable in to the composite video connector on the TV/digital audio adapter cable. 4 Plug the other end of the composite video cable in to the composite video connector on the television.
Using CDs, DVDs, and Other Multimedia 83 Composite Video and Digital Audio Before you begin, ensur e that you have the following cables: 1 T urn off the computer and the televi sion and/or audio device you want to connect.
84 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com 2 Connect the TV/digital audio adapte r cable to the S-video TV -out connector on the computer . 3 Plug one end o f the composite video cable in to the composite video connector on the TV/digital audio adapter cable.
Using CDs, DVDs, and Other Multimedia 85 5 T o play a DVD on the television , click the small "primary" button (res embles a bull’s-e ye) at the bottom-left under the TV pictur e. NOTE: V arious programs access the h ardware i n different ways.
86 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com 1 Double-click the InterV ideo WinDVD icon on the W indows deskto p. 2 Insert a D VD into the DVD drive. If the DV D begins playing, click the stop button. 3 Click the P roperties (wr ench) icon.
Using CDs, DVDs, and Other Multimedia 87 Enabling S/PDIF in the Windows Audio Driver NOTE: Enabling S/PDIF in Windows disables the sound from the headphone connector . 1 Double-click the speak er icon in the W indows notification area. 2 Click the Options menu and then click Advanced Controls .
88 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com.
6 SECTION 6 Setting Up a Home and Office Network Connecting to a Network Adapter Network Setup Wizard Network Problems Connecting to Wireless Local Area Networks.
90 Setting Up a Home and Office Network www .dell.com | support.dell.com Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it.
Setting Up a Home and Office Network 91 Network Setup Wizard The Microsoft ® Wi n d o w s ® XP operating system provi des a Network Setup W izard to guide you through the proces s of shari ng files, printe rs, or an Internet connection betw een computers in a home or small office.
92 Setting Up a Home and Office Network www .dell.com | support.dell.com Connecting to Wireless L ocal Area Networks NOTE: These networking instr uctions do not apply to Bluetooth or cellular products. Before you can connect to a wireless Local Area Network (LAN), you must have specific information about your ne twork.
Setting Up a Home and Office Network 93 Connecting to a Network in Windows XP Y our wireless network car d requir es pr oper software and drivers in order to connect to a network.
94 Setting Up a Home and Office Network www .dell.com | support.dell.com NOTE: The names of wireless networks that your computer can see are listed in the Ava ilable Networks area.
Setting Up a Home and Office Network 95 7 Enter the name of your networ k in the Network name (SSID) field. 8 If you are connecting to an ad-hoc network, which does not use any routers or access points, click the check box labeled This is a computer -to-computer (ad hoc) netw ork; wireless access points are not used .
96 Setting Up a Home and Office Network www .dell.com | support.dell.com Finalizing your Network Connection (Security Settings) T o finalize your connection, you must change your wireless security settings to match the wireless networ k you are trying t o connect to .
Setting Up a Home and Office Network 97 NOTE: Network security settings are only provided by your network administrator and are unique to your network. Dell cannot provide this information. Connecting to a Network with no Security-Related R equirements 1 In the P referred networks area, click the name of your wireless network.
98 Setting Up a Home and Office Network www .dell.com | support.dell.com 4 Fr o m t h e Data encryption drop-down menu, select your data encryption type (as provided by the network administrator). 5 If your wireless network r equires a key , enter it in the Network key field.
Setting Up a Home and Office Network 99 2 Click P roperties . 3 Fr o m t h e Network Authentication drop-down menu, select Open . Earlier versions of Dell wirele ss softwar e may not contain the drop-down menus. If you are using an earlier version, select the check box labeled Data encryption (WEP enabled) and go to step 5.
100 Setting Up a Home and Office Network www .dell.com | support.dell.com 7 Enter the WEP network key , provided by your network administrator , in the Network key field. 8 Enter this key again in the Confirm netwo rk key field. NOTE: Y our computer may take up to a minute to attach to the network.
7 SECTION 7 Solving Problems Finding Solutions Accessing Help Error Mess ages Video and Display Problems Scanner Problems Drive Problems PC Card Problems Ge n er al Pr og r am Pro b le m s E-Mail Prob.
102 Solving P roblems www .dell.com | support.dell.com Finding Solutions Sometimes it’s difficult to figure out where to go for answers. Use this chart to quickly find the answers to your questions. NOTE: If you have a problem with an external device, se e the device documentation or contact the manufacturer .
Solving P roblems 103 See page 105. See page 71. See page 40. See page 35. See page 107. See page 91. See page 67. See page 110. See page 35. See page 104.
104 Solving P roblems www .dell.com | support.dell.com Accessing Help Error Messages If the message is not listed, see the documentation for th e operating system or the program that was running at the time the message appeared. T O ACCESS THE T ELL M E H OW HELP FILE — 1 Click the Start button and click Help and Support .
Solving P roblems 105 Video and Display Problems If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer . N OT ENOUGH MEMORY OR RESOURCES .
106 Solving P roblems www .dell.com | support.dell.com If the display is difficult to read T EST THE ELECT RICAL OU TLET — Ensure that the electrical out let is working by testing it with another device, such as a lamp. C HECK THE AC ADAPTER — Check the AC adapter cable connect ions.
Solving P roblems 107 If only part of the display is read able NOTE: If you can connect to your Internet ser vice provider (ISP), your modem is functioning properly . If you are sure that your modem is work ing properly and you still experience proble ms, contact your ISP .
108 Solving P roblems www .dell.com | support.dell.com Drive Problems NOTE: F or information on saving files to a floppy disk, see the T ell Me How help file. T o access the help file, see page 104. If you cannot save a file to a floppy drive E NSURE THAT W INDOWS ® RECOGNIZES THE DRIVE — Click the Start button and click My Computer .
Solving P roblems 109 If you have problems with a hard drive PC Card Problems C LEAN THE DRIVE — See "Cleaning Y our Computer" in the Te l l M e H o w help file for instructions. T o access the help file, see page 104. A LLOW THE COMPUTER TO COOL BEFORE TURNING IT ON — A hot hard driv e may prevent the operating system from starting.
110 Solving P roblems www .dell.com | support.dell.com General Program Problems A program crashes NOTE: Sof tware usually includes installation instr uctions in i ts documentation or on a floppy disk or CD.
Solving P roblems 111 If Y our Computer Gets W et CAUTION: P er form this proced ure only after you are c ertain that it is safe to do so. If the comp uter is connected to an electrical outlet, it is recommended that you turn off AC power at the circuit breaker before attempting to remove the power cables from the electrical outlet.
112 Solving P roblems www .dell.com | support.dell.com 14 Replace the battery . 15 T urn on the computer and verify that it is working properly . NOTE: See page 163 for information on your warranty coverage. If the computer does not start, or if you cann ot identify the damaged components, contact Dell (see page 150) .
Solving P roblems 113 Drivers What Is a Driver? A driver is a program that controls a device such as a printer , mouse, or key bo ard . Al l d ev i ce s re qu i re a d r iv er pr o gr am . A driver acts like a translator betwee n the device and the programs that use the device.
114 Solving P roblems www .dell.com | support.dell.com Re installing Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, yo ur computer might not work co rrectly .
Solving P roblems 115 3 Fr o m t h e Language drop-down menu in the toolbar , select your preferr ed language for the driver or utility (if availa ble). A welcome screen appears. 4 Click Next . The CD automatically scans your ha rd wa re t o d et e ct dr iv e rs an d utilities used by your computer .
116 Solving P roblems www .dell.com | support.dell.com 6 Double-click the name of the device for which you are installing the driver . 7 Click the Driver tab and click Update Driver . 8 Click Install from a list or sp ecific location (Advanced) and click Next .
Solving P roblems 117 3 Click a ca lendar date to which yo u want to rest ore your comp uter . The Select a Restore P oint scr een provides a ca lendar that allo ws you to see and select restore points. All calendar dates with available restor e points appear in bold.
118 Solving P roblems www .dell.com | support.dell.com 4 Click the System Restore tab. 5 Ensure that T urn off System Restore is unchecked. R esolving Software and Hardware Incompatibilities W indows XP IRQ conflicts occur if a de vice either is not dete cted during the operating system setup or is de tected but incorrectly configur ed.
Solving P roblems 119 R einstalling Microsoft ® Windows ® XP Before Y ou Reinstall If you are considering reinstalling the W indows XP operating syste m to correct a problem with a newly installe d driver , first try using W indows XP Device Driver Rollback (s ee page 114).
120 Solving P roblems www .dell.com | support.dell.com 5 P r ess the arrow ke ys to select CD-ROM , a nd then press . 6 When the Press any key to boot from CD message appears, press any k ey . Windows XP Setup 1 When the Windows XP Setup screen appears, press to select T o set up W indows now .
Solving P roblems 121 9 If the Modem Dialing Information scr een appears, enter the requested information and click Next . 10 Enter the date, time, and time zone in the Date and T ime Settings window and click Next . 11 If the Networking Settings screen appears, click Ty p i c a l and click Next .
122 Solving P roblems www .dell.com | support.dell.com.
8 SECTION 8 Adding and R eplacing Pa r t s Adding Memor y Adding a Mini PCI Card Adding a Modem R eplacing the Hard Drive.
124 Adding and R eplacing P arts www .dell.com | support.dell.com Adding Memor y Y ou can increase your co mputer memory by installing memory modules on the system board. See page 138 for in formation on the memory supported by your computer . Install only memory modules that ar e intended for your computer .
Adding and R eplacing P arts 125 7 T urn the compute r over , loosen the captive scr ew from the memory module cover , and then remove the cover . NOTICE: T o prevent damage to the memor y module connector , do not use tools to spread the memory-module securing clips.
126 Adding and R eplacing P arts www .dell.com | support.dell.com NOTICE: If you need to install memor y modules in two connectors, install a memor y module in the co nnector labeled “DIMM A ” before you install a module in the connector labeled “DI MM B.
Adding and R eplacing P arts 127 10 Replace the cover . NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer .
128 Adding and R eplacing P arts www .dell.com | support.dell.com 11 Insert the battery into the battery ba y , or connect the A C adapter to your computer and an electrical outlet. 12 T urn on the computer . As the computer boots, it detects th e additional memory and auto matically updates the system configuration information.
Adding and R eplacing P arts 129 NOTICE: Handle components and cards by their edg es, and avoid touching pins and contacts. Ground yourself by touching a metal connector on the back of the computer . Continue to ground yourself periodically during this procedure.
130 Adding and R eplacing P arts www .dell.com | support.dell.com NOTICE: T o avoid damaging the Mini PCI card , never place cables on top of or under the card. NOTICE: The connectors are keyed to ensure c orrect insertion. If you feel resistance, check the connectors and realign the card.
Adding and R eplacing P arts 131 12 Replace the cover and tighten the screw . Adding a Modem If you order ed the optional modem at the same time that you order ed your computer , Dell installed the modem for you. CAUTION: Before working inside your computer , read the safety instructions at the front of this guide (see page 11).
132 Adding and R eplacing P arts www .dell.com | support.dell.com 7 Ground yourself by touching a me tal connector on the back of the computer , and continue to do so pe riodically during this procedure. 8 T urn the computer over , and loosen the captive screw from the Mini PCI card/modem cover .
Adding and R eplacing P arts 133 10 Connect the modem cable to the modem. NOTICE: The cable connectors are keyed for correct insertion; do not force the connections. 11 Align the modem with the screw hole, and pr ess the modem into the connector on the system board.
134 Adding and R eplacing P arts www .dell.com | support.dell.com R eplacing the Hard Drive NOTE: Y ou need the Operating System CD to install the Micros of t ® Windows ® operating system. Y ou also need the Drivers and Utilities CD for your computer to install the drivers and utilities on the new hard drive.
Adding and R eplacing P arts 135 NOTICE: When the hard drive is not in the computer , store it in protective antistatic packaging. F or precautions on preventing electr ostatic discharge, see page 11. 8 Slide the har d drive out of t he computer . 9 Remove the new drive from its packa ging.
136 Adding and R eplacing P arts www .dell.com | support.dell.com.
9 SECTION 9 Appendix Specifications Standard Settings Dell T echnical Support Policy (U.S. Only) Contacting Dell R egulator y Noticesour ccce ss the help Limited Wa r ranties and R eturn Policy.
138 Appendix www .dell.com | support.dell.com Specifications Microprocessor Microprocessor type Intel ® Mobile P entium ® 4M L1 cache 8 KB (internal) L2 cache 512 KB (on die) External bus frequency .
Appendix 139 Ports and Connectors Serial 9-pin connector; 16550C -compatible, 16-byte buffer connector P arallel 25-hole connector ; unidirectional, bidirectional, or ECP Video 15-hole connector Audio microphone miniconnector , stereo headphones/speak ers miniconnector USB two 4-pin USB 2.
140 Appendix www .dell.com | support.dell.com Video Video type 64-bit hardwar e accelerated (A TI M9) 128-bit hardwar e accelerated (NVIDIA NV28m) Data bus 4X AGP Video controller A TI M9 or NVIDIA NV.
Appendix 141 Maximum resolutions 1920 x 1200 (WUXGA) 1680 x 1050 (WSXGA+) 1280 x 800 (WXGA) Response time (typical) 35-ms fall (maximum) Refr esh rate 60 Hz Operating angle 0 ° (closed) to 180° Viewing angles: Horizontal ±65° V ertical ±50° Pix el pitch 0.
142 Appendix www .dell.com | support.dell.com T rack Stick X/Y position resolution (graphics table mode) 250 count/sec @ 100 gf Size protrudes 0.5 mm (0.02 inch) higher than surrounding keycaps Battery T ype 9-cell "smart" lithium ion (72 WHr) Dimensions: Depth 222.
Appendix 143 Rated output voltage 19.5 VDC Dimensions: Height 27.94 mm (1.1 inches) W idth 58.42 mm (2.3 inches) Depth 133.85 mm (5.25 inches) W eight (with cables) 0.4 kg (0.9 lb) T emperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Physical Height 38 mm (1.
144 Appendix www .dell.com | support.dell.com Environmental T emper ature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operat.
Appendix 145 Standard Settings Overview Y ou can use the system setup program as follows: • T o set or cha nge user-selectable fe atures—for e xample, your computer password. • T o verify information about the co mputer ’s current configuration , such as the amount o f system memory .
146 Appendix www .dell.com | support.dell.com System Setup Screens On each scr een, the system setup options ar e listed at the left. T o the right of each option is the setting or va lue for that option. Y ou can ch ange settings that appear as w hite type on the screen.
Appendix 147 • T o en able or disable a device, highlight the item and press . Enabled items appe ar as white and display a small triangle to the left; disabled item s appear blue or dimmed without a triangle.
148 Appendix www .dell.com | support.dell.com Changing Printer Modes Set the Pa r a l l e l M o d e option according to the ty pe of printer or device connected to the parallel connector . T o determine the correct mode to use, see the documentation that came with the device.
Appendix 149 Dell T echnical Support P olicy (U.S. Only) T echn ician-assisted te chnical support requir es the cooperation and participation of the customer in th e troubleshooting process and provid.
150 Appendix www .dell.com | support.dell.com Definition of "Third-Party" Software and P eripherals Third-party softwar e and peripherals in clude any peripheral, accessory , or application software sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on).
Appendix 151 Aruba General Support toll-free: 800-1578 Austral ia (Sydney) International Access Code: 0011 Country Code: 61 City Code: 2 E-mail (Australia): au_tech_support@dell.
152 Appendix www .dell.com | support.dell.com Belgium (Brussels) International Access Code: 00 Country Code: 32 City Code: 2 We b s i t e : support.euro.
Appendix 153 Canada (North Y ork, Ontario) International Access Code: 011 Automated Or der-Status System toll-free: 1-800-433-9014 AutoT ech (automated technical support) toll-free: 1-800-247-9362 T echF ax toll-free: 1-800-950-1329 Customer Care (home/small business) toll-free: 1-800-847-4096 Customer Care (med.
154 Appendix www .dell.com | support.dell.com China (Xiamen) Country Code: 86 City Code: 592 T ech Support website: support.ap. dell.com/china T ech Support E-mail: cn_sup port@dell.
Appendix 155 Denmark (Copenhagen) International Access Code: 00 Country Code: 45 We b s i t e : support.euro.dell.com E-mail Support (portable computers): den_nbk_support@dell.com E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.
156 Appendix www .dell.com | support.dell.com F ra nce (P aris) (Mon tpellier ) International Access Code: 00 Country Code: 33 City Codes: (1) (4) We b s i t e : support.
Appendix 157 Hong Kong International Access Code: 001 Country Code: 852 T echnical Support (Dimension™ and Inspiron™) 296 93188 T echnical Support (OptiPlex™, Latitude™, and Dell P recision™.
158 Appendix www .dell.com | support.dell.com Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02 We b s i t e : support.euro.dell.
Appendix 159 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 We b s i t e : support.jp.del l.com T echnical Support (servers) toll-free: 0120-198-498 T echnical Support .
160 Appendix www .dell.com | support.dell.com Latin America Customer T echnical Support (Austin, T exas, U.S.A.) 512 728-4093 Customer Service (A ustin, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.
Appendix 161 Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-897.
162 Appendix www .dell.com | support.dell.com New Zealand International Access Code: 00 Country Code: 64 E-mail (New Zealand): nz_tech_support@dell.com E-mail (Australia): au_tech_support@dell.
Appendix 163 Po r t u g a l International Access Code: 00 Country Code: 35 E-mail: support.euro.dell.com/es/es/emaildell/ T echnical Support 800 834 077 Customer Care 800 300 415 or 800 834 075 Sales 800 300 410 or 800 300 411 or 800 300 412 or 121 422 07 10 F ax 121 424 01 12 Pue rt o R ic o General Support 1-800-805-7545 St.
164 Appendix www .dell.com | support.dell.com Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 We b s i t e : support.euro.dell.
Appendix 165 Switzerland (Geneva) International Access Code: 00 Country Code: 41 City Code: 22 We b s i t e : support.euro.dell.com E-mail: swisstech@dell.
166 Appendix www .dell.com | support.dell.com U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 We b s i t e : support.euro.dell.com Customer Care website: dell.co.uk/lca/customerservices E-mail: dell_direct_support@dell.
Appendix 167 U.S.A. (Austi n, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-8.
168 Appendix www .dell.com | support.dell.com R egulator y Notices Electromagnetic Interference (EMI) is any signal or emissi on, radiated in free space or conducted along power or signal leads, that .
Appendix 169 NOM Information (Mexico Only) The following information is provided on the device(s) described in this document in compliance with the requir ements of the official Me xican standards (NOM): Exporter: Dell Computer Corporation One Dell W ay Round Rock, TX 78682 Importer: Dell Computer de México , S.
170 Appendix www .dell.com | support.dell.com Limited W arranties and R eturn Policy Dell-branded hardwar e products purchased in the U.S. or Canada come with either a 9 0-day , 1-year , 2-year , 3-year , or 4-year li mited warranty . T o deter mine which warran ty came with yo ur hardwar e product(s), see your packing slip or invoice.
Appendix 171 THIS W ARRANTY GIVES Y OU SPECIFIC LEGAL RIGHTS, AND YOU MA Y ALSO HA VE O THER RIGHTS WHICH V AR Y FROM ST ATE TO ST A TE (OR JURISDICTION TO JURISDICTION). DELL'S RESPON SIBILITY FOR MALFUNCTIO NS AND DEFECTS IN HARDW ARE IS LIMITED TO REP AIR AND RE PLACEMENT AS SET FOR TH IN THIS W ARR ANTY ST A TEM ENT .
172 Appendix www .dell.com | support.dell.com What do I do if I need warranty service? Before the warranty expires, please call us at th e relevant number listed in the follow ing table. Please also have your Dell Serv ice T ag or order number available.
Appendix 173 During the remaining years: F or the r emaining period o f the limited warranty , we will replace any defective part with new or refurbished parts, if we agree that it needs to be replaced.
174 Appendix www .dell.com | support.dell.com "T otal Satisfaction" Return P olicy (U.S. Only) W e va lue our relationship with you and want to make sure that you're satisfied with your purchases.
Appendix 175 What is not covered by this limited warranty? This limited warranty does not cover: • Software, including the operating system and software added to the Dell-branded hardwar e products .
176 Appendix www .dell.com | support.dell.com How long does this limited warranty last? This limited warranty lasts for the tim e period indicated on your pa cki ng slip or invoice, except that the limited warranty on Dell-branded b atteries lasts only 1 year and the limited warranty on the lamps for Dell-branded p rojectors lasts on ly 90 days.
Appendix 177 NOTE: Before you ship the product(s) to us, ma ke sure to back up the data on the hard drive(s) and any o ther storage dev ice(s) in the product (s). R em ove any confident ial, proprietar y or pers onal in form ation, remova ble media , such a s floppy disks, CDs, o r PC Card s.
178 Appendix www .dell.com | support.dell.com "T otal Satisfaction" Return P olicy (Canada Only) If you are an end-user c ustomer who bought new products d irectly from Dell, you may return them to Dell up to 30 days after you receive them fo r a refund or cr edit of the product purchase price.
Appendix 179 Dell-Branded Peripheral Products Dell does provide a limited warranty for new De ll-branded peri pheral products (products for which Dell is listed as the manufacturer) such as monitors, batteries, memory , docking stations, and projectors.
180 Appendix www .dell.com | support.dell.com Making a Claim Claims must be made in Latin America or the Ca ribbean by contacting the De ll point of sale within the guarantee period.
Appendix 181 Intel ® W arranty Statement for Pentium ® and Celeron ® Processors Only (U.S . and Canada Only) Intel’ s Three Y ear Limited W arranty Limited W arranty Intel warrants that its famil.
182 Appendix www .dell.com | support.dell.com Intel Pentium ® and Celeron ® Pr ocessors are backed by a thr ee-year limited warranty . Please refer to the reverse side of this card f or complete warranty details. Intel’s Commitment to Quality Intel is committed to producing the highest quality processors av ailable.
Index 183 Inde x A air vents description, 2 4 , 2 9 - 3 0 system view , 2 4 , 2 9 - 3 0 audio connectors description, 2 5 system view , 2 5 B battery charge gauge, 4 6 charging, 4 7 checking the charg.
184 Index 184 Index floppy drive connecting to the parallel port, 2 8 fixing problems, 1 0 8 H hard drive description, 2 5 , 3 1 replacing, 1 3 4 system view , 2 5 , 3 1 ha rd wa re drivers, 1 1 3 Har.
Index 185 power fixing problems, 5 1 protection devices, 4 1 turning off your computer , 4 2 power button description, 2 0 system view , 2 0 printer cable, 3 8 connecting, 3 8 parallel, 3 8 setting up, 3 8 USB, 3 9 programs crashes, 1 1 0 fixing problems, 1 1 0 not responding, 1 1 0 R RA M .
186 Index 186 Index U uninterruptible power supplies See UPS ,4 2 UPS, 42 USB connector description, 2 8 system view , 2 8 V video connector description, 2 9 system view , 2 9 W warranty , 170 wet com.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Dell 8500 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Dell 8500 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Dell 8500, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Dell 8500 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Dell 8500, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Dell 8500.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Dell 8500. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Dell 8500 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
