Manuel d'utilisation / d'entretien du produit DAP-3410 du fabricant D-Link
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V ersion 3.0 | 21/05/2014 D AP-3410 W ir eless N Ex terior A c c ess P oin t U ser Manual.
2 D-Link DAP-3410 U ser Manual T able of Con tents P ack age Cont ents ......................................................................... 4 Syst em Requirements ................................................................. 5 Introduction ..
3 D-Link DAP-3410 U ser Manual T able of Con tents Help ................................................................................................. 61 W ireless Security ............................................................. 62 What is WEP? .
4 D-Link DAP-3410 U ser Manual Sec tion 1 - Pr oduc t Over view Note: Using a pow er supply with a dierent v oltage rating or P oE injector than the one included with the DAP -3410 will cause damage and void the warranty f or this product.
5 D-Link DAP-3410 U ser Manual Sec tion 1 - Pr oduc t Over view S y stem Requir ements Network Requir ements • An Ethernet-based Network • IEEE 802.
6 D-Link DAP-3410 U ser Manual Sec tion 1 - Pr oduc t Over view Introduction D-Link , an industr y leader in net working, introduc es the new D -Link DAP -3410 Wireless N Exterior Ac cess P oint.
7 D-Link DAP-3410 U ser Manual Sec tion 1 - Pr oduc t Over view Ultimate P erformance The D-Link Wir eless N Exterior Access P oint (D AP-3410) is an 802.11n complian t device that delivers r eal world per formance of up to 300 Mbps 2 , much faster than an 802.
8 D-Link DAP-3410 U ser Manual Sec tion 1 - Pr oduc t Over view • F aster W ireless Netw orking - The D AP-3410 pr ovides an up to 300 Mbps 2 wir eless connection with other 802.11n wireless clients . This capability allows users to par ticipate in r eal-time ac tivities online, such as video str eaming, online gaming, and r eal-time audio .
9 D-Link DAP-3410 U ser Manual Sec tion 1 - Pr oduc t Over view Har dwar e O ver view C onnec tions 1 LAN Port Connects to 10/100 Ethernet devices such as comput ers, switches, and hubs . 2 LAN (PoE) P ort P ower is supplied through the LAN cable c onnected in this por t via the Pow er over Ethernet Injec tor .
10 D-Link DAP-3410 U ser Manual Sec tion 1 - Pr oduc t Over view Hardw are Over view LEDs 1 1 W ireless Signal Strength LED Shows di erent signal str ength levels. (Only supported in Wir eless Client, Repeater , WDS, and WISP mode) 2 P ower LED A solid green light indica tes the device is pow ered and ready .
11 D-Link DAP-3410 U ser Manual Sec tion 2 - Installation Installation F irst, you will need to c ongure the D AP-3410 with a comput er connected directly to the unit. The following pages explains how to set up the D AP-3410 in or der to be properly c ongured and then tested t o work as desired .
12 D-Link DAP-3410 U ser Manual Sec tion 2 - Installation A. Connect the Ethernet cable that is connected to the AP from STEP 1 t o the P+DA T A OUT port on the PoE Injector . B. Connect an Ethernet cable from a rout er , switch, or PC to the D A T A IN por t on the PoE Injector .
13 D-Link DAP-3410 U ser Manual Sec tion 2 - Installation A. Po wer on the AP through the P oE kit (as in STEP 4) and connect the camera to the LAN 2 por t. B. Log in t o the web UI and enable P oE P assthrough in Maintenanc e to power on the camer a.
14 D-Link DAP-3410 U ser Manual Sec tion 2 - Installation W ireless Installation C onsidera tions The D-Link W ireless N Exterior Access P oint lets you access y our network using a wireless connection from vir tually anywhere within the operating range of y our wireless network.
15 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation C ongura tion This section will show y ou how to c ongure y our new D-Link Wir eless N Exterior Acc ess P oint using the web-based congur ation utility .
16 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation Opera ting Modes In access point ( AP) mode, 802.11n/g/b compli ant devices can connect to the wireless network. Wir eless distribution system ( WDS) with AP mode expands current wir eless coverage and also allows devices t o connect to the network .
17 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation Basic S ettings The image to the right sho ws a conguration menu tr ee for when the AP is in Acc ess Poin t mode. If you need help determining which operating mode the AP is currently in, please see “Oper ating Modes” on page 16.
18 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation W ir eless Settings Network Name (SSID): SSID V isibility : Auto C hannel Selec tion: Channel: Channel W idth: Extension Channel: Authen tication: Enter a name f or your wireless network (SSID).
19 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation Encr yption: Key T ype: Key Size: Key Index: Network Key: Conrm K ey: Use the radio butt on to disable or enable encr yption. (Encr yption option only available with Open System setting) Select either HEX or ASCII as the key t ype.
20 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation WP A/WP A2-P ersonal Authen tication When WP A-Personal is selected f or Authentication type , you must also select a WP A mode from the drop-down menu: A UT O ( WP A or WP A2) , WP A2 Only , or WP A Only .
21 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation WP A/WP A2-Enterprise Authentica tion When WP A-Ent erprise is selec ted, you must also select a WP A mode from the drop- down menu: A UT O ( WP A or WP A2), WP A2 Only, or WP A Only . WP A and WP A2 use diff erent algorithms.
22 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation 802.1x Authen tication Select 64 Bits or 128 Bits for your key size . Enter the IP address of y our RADIUS ser ver .
23 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation W ir eless LAN S ettings Repeater Network Name: Local W i-F i Network Name: Authentica tion: Set this to the SSID of the wireless network that the DAP -3410 will be connecting to .
24 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation LAN Settings Get IP Fr om: IP Addr ess: IP Subnet Mask: Gateway I P Addr ess: DNS Ser ver Select an option to choose how the AP will obtain an IP address to use on the local network. I f this is set to Static , y ou will need to manually enter the nec essar y information.
25 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation A dvanc ed Settings P er f ormance W ireless: W ireless Mode: Data Rate: Beacon Interval: D TIM Inter val Use the drop-down menu to turn the wireless function On or O . The dier ent combination of clients that can be suppor ted include Mixed 802.
26 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation T ransmit P ower: Spanning T ree Pr otocol: Ack T ime O ut: Slot T ime: Short GI: This setting determines the pow er level of the wireless transmission.
27 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation Select Enable or Disable . Internet Group Management Pr otocol allow s the AP to recog nize IGMP queries and repor ts sent between routers and an IGMP host (wir eless ST A).
28 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation Multi-SSID The device supports up to four multiple Ser vice Set Identiers. In the Basic > Wir eless section, you can set the Primar y SSID . The SSID’ s fac tor y default setting is dlink .
29 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation VLAN The VLAN List tab display s the current VLANs. Clicking on Create VLAN will allow you to cr eate a new V ir tual LAN with a Name and ID . The LAN ports and the Multi-SSID func tion can be assigned to a VLAN.
30 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation Add/Edit VLAN The VLAN Setup tab is used to congure VLANs . Once you hav e made the desired changes, click the Save button to let y our changes take eect. Pr ovide a number between 1 and 4094 for the Internal VLAN.
31 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation WMM WMM: A C T ype: Select whether to Enable or D isable the WMM functionalit y of the access point.
32 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation CWmin: CWMax: AIFS: T xOp Limit: A CM BIT: No A CK Policy bit: The value specied f or the Minimum Contention W indow is the lower limit of a r ange for the initial random backo wait time .
33 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation QoS Quality of S er vice (QoS) enhances the experience of using a network by prioritizing the trac of dier ent applications. A QoS Rule identies a specic type of trac and will adjust the amount of bandwidth used based on the settings dened here .
34 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation DHCP Ser ver Dynamic P ool Settings The DHCP address pool denes the range of the IP address that can be assigned to stations in the network. A Dynamic Pool allows wireless stations to receive an available IP with lease time control.
35 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation Specify the Windo ws Internet Naming Ser vice ( WINS) ser ver address f or the wireless network. WINS is a system that det ermines the IP address of a network computer that has a dynamically assigned IP address .
36 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation Static P ool Settings The DHCP address pool denes the range of IP addresses that can be assigned to stations on the network. A static pool allows specic wireless stations to receive a xed IP without time control.
37 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation C urrent IP List This window displays information about the current assigned DHCP dynamic and static IP address pools. This information is available when you enable DHCP server on the AP and assign dynamic and static IP address pools.
38 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation F ilt er The A ccess Con trol lter section can be used to lter network access by machines based on the unique M AC addresses of their network adapter(s). It is most useful to prev ent unauthorized wireless devic es from connecting to your network.
39 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation Schedule W ireless Schedule: W ireless: W ireless Schedule List: Enable or Disable wireless access based on a predetermined schedule by selecting an option from the drop do wn box. Select whether the schedule will either tur n the wireless network on , or o .
40 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation Name: Day(s): Day of W eek: All Day(s): Start From: End At: Enter a name to identify the rule being cr eated. All W eek, or choose Selec t Day(s) to specify what days the rule should be active on.
41 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation DMZ Ser vice: IP Addr ess: Public W AN IP Addr ess: Local DMZ IP Addr ess: Y ou can selec t either Single DMZ or Multiple DMZ . This will allo w you to choose whether to expose a single IP address via DMZ, or t o expose multiple IP addresses .
42 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation V ir tual S er v er Ser vice: Description: Priva te IP: Pr otocol T ype: Priva te P or t: Public P ort: Select to either Disable or Enable the rule. Enter a name f or the rule. Enter the IP addr ess of the computer on your local network that you want t o allow the incoming service to.
43 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation P ar ental C ontr ol Active: Commen t: MA C Address: Local IP : Destination IP: Pr otocol: Local P ort: Destination P or t: Select to either D isable or Enable the P arental Contr ol feature .
44 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation IP Routing Static Routing Setup OSPF Ser vice RouterID: Network (Internal): Network (External): Distribute RIP ov er OSPF: RIP Ser vice: Side (Devices): Distribute OSPF ov er RIP: Select to either Disable or Enable the AP from oering OSPF service.
45 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation Mode: Destination Net/Mask: V ia: Gateway : Inter face: Pr otocol: Select whether the route being oered is either Disabled or Enabled . Enter either the destination network, or the subnet mask that will be used in the static route .
46 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation Limit Administr ator IP: IP Range: Sy stem Name: Description: Location: Login Name: Old P assword / New P assword: Check this to limit administrator ac cess to specic IP ranges only .
47 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation Select this check box to enable access t o the console via HT TP . The port which the console will use for connections can also be specied. Select this check box to enable access t o the console via HT TPS.
48 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation SNMP v3: SNMP ro user: SNMP ro passwor d: SNMP r w user: SNMP r w passwor d: SNMP T rap: Community: IP 1 to 4: Check the box to enable the SNMP v3 functions. This option is disabled by default.
49 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation F irm ware and SSL C er tication Upload Update V ia Local PC: TFTP Ser ver IP: F ile Name: Update V ia HT TP URL: Upload Certication F rom F ile: Click on Brow se to locate the rm ware le to be used for the updat e.
50 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation C ongura tion F ile Upload F ile: Load Setting to Local Har d Drive: Use this option to load a pr eviously saved conguration. Click Br ow se to nd a previously saved c onguration le.
51 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation P ing W atchdog Ping W atchdog: IP Addr ess to Ping: Ping Interval: Startup Delay : F ailure C ount to Reboot: Select whether the ping watchdog function is Disabled or Enabled . Enter the IP address tha t will be used for the AP to ping .
52 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation T ime and Dat e Enable NTP Ser ver: NTP Ser ver Used: Time Z one: Daylight Saving T ime: Date and Time: NTP is shor t for Network Time Prot ocol. This allows the sy stem clock to be updated automatically by using an NTP server .
53 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation P oE P ass Thr ough Mode: Selec t whether the P oE pass through function is Disabled or Enabled .
54 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation Sta tus Devic e Information F irmwar e V ersion: W ireless: Ethernet: Device Sta tus: Displays the ac cess point ’ s time and rmware version. Also displa ys the current operating mode and hardwar e address (MA C ), which may be needed by a network administrator .
55 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation Client Inf ormation MA C Address: RSSI: TX/R X Rate: TX/R X SEQ: TX/R X Bytes: Connect Time: Displays the M AC address of the clien t. Displays the client’ s signal strength (receiv ed signal strength indicat or).
56 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation Ethernet Informa tion The D AP-3410 keeps statistics of the tr ac that passes through it. Y ou can view the amount of packets that pass through the LAN and wir eless por tions of the network.
57 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation WLAN Information This window displays wir eless network statistics for da ta throughput, tr ansmitted and receiv ed frames, and frame errors. The trac counter will r eset if the access point is rebooted .
58 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation C ongur ation Sav e and Active When making changes on most of the conguration screens it is best to use the Save button at the bottom of each screen to sa ve (not activate) y our conguration changes.
59 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation Discard Changes When making changes on most of the conguration screens it is best to use the Save button at the bottom of each screen to sa ve (not activate) y our conguration changes.
60 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation Sys t e m This page will allow y ou to restart the AP , or restore its settings to the factor y defaults. Click the Restar t button to r eboot the device. Click the Restore butt on to reset all settings back to the factor y defaults.
61 D-Link DAP-3410 U ser Manual Sec tion 3 - Congur ation Help F urther information and in depth help can be found anytime fr om the AP ’ s online help func tion.
62 D-Link DAP-3410 U ser Manual Sec tion 4 - Security W ir eless S ecurit y This section will show you the di erent lev els of securit y you can use to pr otect your data from in truders.
63 D-Link DAP-3410 U ser Manual Sec tion 4 - Security Wha t is WEP? WEP , or W ired Equivalent P rivacy , is a W i-F i security protocol that encrypts transmitted data. WEP is an older pr otocol that is not believed to be as e ective anymor e. WEP uses a passphrase or key to authentica te your wir eless connection.
64 D-Link DAP-3410 U ser Manual Sec tion 4 - Security C ongur e WEP It is recommended to enable encr yption on your wir eless access point bef ore your wir eless network adapters. Please establish wireless connectivity before enabling encryption. Y our wireless signal may deg rade when enabling encr yption due to the added overhead .
65 D-Link DAP-3410 U ser Manual Sec tion 4 - Security Wha t is WP A? WP A, or Wi-F i Prot ec ted Ac cess, is a Wi-F i standar d that was designed to impr ove the security fea tures of WEP ( Wir ed Equivalent Privacy). The 2 major impro vements o ver WEP : • Improved da ta encr yption through the T emporal Key Integrity Prot ocol ( TKIP).
66 D-Link DAP-3410 U ser Manual Sec tion 4 - Security C ongur e WP A/WP A2 P ersonal It is recommended to enable encr yption on your wir eless access point bef ore your wir eless network adapters. Please establish wireless connectivity before enabling encryption.
67 D-Link DAP-3410 U ser Manual Sec tion 4 - Security It is recommended to enable encr yption on your wir eless access point bef ore your wir eless network adapters. Please establish wireless connectivity before enabling encryption. Y our wireless signal may deg rade when enabling encr yption due to the added overhead .
68 D-Link DAP-3410 U ser Manual Sec tion 5 - Connecting to a W ireless Network C onnec t to a W ireless Netw ork U sing W indow s ® XP Windo ws ® XP users may use the built-in wir eless utility (Zero C onguration Utility). The f ollowing instructions are for Service P ack 2 users.
69 D-Link DAP-3410 U ser Manual Sec tion 5 - Connecting to a W ireless Network C ongur e WP A-PSK It is recommended to enable WEP on your wireless bridge or access poin t before c onguring your wireless adapter . If you are joining an existing network, you will need to know the WEP key being used.
70 D-Link DAP-3410 U ser Manual Sec tion 5 - Connecting to a W ireless Network 3. The W ireless Netw ork Connection box will appear . Enter the WP A-PSK passphrase and click C onnec t. It may take 20-30 seconds t o connect to the wireless netwo rk . If the connection fails, please verify that the WP A-PSK settings are correct.
71 D-Link DAP-3410 U ser Manual Sec tion 5 - Connecting to a W ireless Network U sing W indow s V ista ® Windo ws Vista ® users may use the conv enient, built-in wir eless utility . F ollow these instructions: F rom the Start menu, go to Con trol P anel, and then click on Network and S haring Cen ter .
72 D-Link DAP-3410 U ser Manual Sec tion 5 - Connecting to a W ireless Network Click C onnec t An y way to c ontinue. The utility will display the f ollowing window to indicat e a connection is being made. The nal window indica tes the establishment of a successful connection.
73 D-Link DAP-3410 U ser Manual Sec tion 5 - Connecting to a W ireless Network Click on a network (displayed using the SSID ) using WP A-PSK under Selec t a network to connect to and then click the C onnec t button. Enter the appr opriate security key or passphrase in the field provided and then click the C onnect button.
74 D-Link DAP-3410 U ser Manual Sec tion 5 - Connecting to a W ireless Network U sing W indow s ® 7 It is recommended to enable wireless security ( WP A/WP A2) on your wireless r outer or access point bef ore conguring y our wireless adapter .
75 D-Link DAP-3410 U ser Manual Sec tion 5 - Connecting to a W ireless Network 3. Highlight the wireless network (SSID) you w ould like to connect to and click the C onnec t button. If you get a good signal but cannot acc ess the I nternet, check y our T CP/IP settings for y our wireless adapter .
76 D-Link DAP-3410 U ser Manual Sec tion 5 - Connecting to a W ireless Network 5. Enter the same security key or passphrase that is on your r outer and click C onnec t . Y ou can also connec t by pushing the WPS button on the rout er . It may take 20-30 seconds to connect to the wireless network.
77 D-Link DAP-3410 U ser Manual Sec tion 6 - T roubleshooting T r oubleshooting This chapter pr ovides solutions to pr oblems that can occur during the installation and operation of the D AP-3410. Read the follo wing descriptions if you are having pr oblems.
78 D-Link DAP-3410 U ser Manual Sec tion 6 - T roubleshooting • Congur e your Internet settings: • Go to Start > S ettings > Con trol P anel . Double -click the I nternet Options Icon. F r om the Securit y tab, click the button to r estore the settings to their defaults .
79 D-Link DAP-3410 U ser Manual Sec tion 6 - T roubleshooting 3. Wh y can ’ t I connect to certain sites or send and receiv e emails when connecting through m y access poin t? If you are ha ving a p.
80 D-Link DAP-3410 U ser Manual Sec tion 6 - T roubleshooting Y ou should star t at 1472 and work your way do wn by 10 each time. Onc e you get a reply , go up by 2 until y ou get a fragmented packet. T ake that value and add 28 to the value t o account f or the various TCP/IP headers .
81 D-Link DAP-3410 U ser Manual Appendix A - W ireless Basics D-Link wireless products are based on industr y standards to pr ovide easy-to-use and compatible high-speed wireless connectivity within your home, business or public acc ess wireless networks.
82 D-Link DAP-3410 U ser Manual Appendix A - W ireless Basics What is W ireless? Wir eless or W i-F i technology is another way of c onnec ting your comput er to the network without using wires . Wi-F i uses radio frequency to connect wirelessly , so you have the fr eedom to connect computers an y where in y our home or oce.
83 D-Link DAP-3410 U ser Manual Appendix A - W ireless Basics W ireless P ersonal Ar ea Network ( WP AN) Bluetooth is the industr y standard wir eless technology used for WP AN.
84 D-Link DAP-3410 U ser Manual Appendix A - W ireless Basics Wher e is wireless used? Wir eless technology is expanding ev er y where not just at home or oce . P eople like the freedom of mobility and it’ s becoming so popular that more and mor e public facilities now pro vide wireless access t o attract people.
85 D-Link DAP-3410 U ser Manual Appendix A - W ireless Basics Security Don ’t let y our next- door neighbors or intruders connect to your wir eless network . Secure your wir eless network by turning on the WP A or WEP security featur e on the access point.
86 D-Link DAP-3410 U ser Manual Appendix B - Networking Basics Networking B asics Check y our IP address After you install y our adapter , by default, the T CP/IP settings should be set to obtain an IP addr ess from a DHCP ser ver (i.e . wireless r outer) automatically .
87 D-Link DAP-3410 U ser Manual Appendix B - Networking Basics Statically A ssign an IP address If you are not using a DHCP capable gat eway/rout er , or you need to assign a static IP addr ess, pleas.
88 D-Link DAP-3410 U ser Manual Appendix C - T echnical Specications T echnical Specications Standards • IEEE 802.11a/n • IEEE 802.3 • IEEE 802.
89 D-Link DAP-3410 U ser Manual Appendix C - T echnical Specications Ant enna P attern Antenna P atterns Orientation H-Plane 5 GHz W all Mounted.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté D-Link DAP-3410 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du D-Link DAP-3410 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation D-Link DAP-3410, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le D-Link DAP-3410 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le D-Link DAP-3410, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du D-Link DAP-3410.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le D-Link DAP-3410. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei D-Link DAP-3410 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.