Manuel d'utilisation / d'entretien du produit OL-19470-01 du fabricant Cisco Systems
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CH A P T E R 13-1 User Guide for Cisco Unified O perations Manager OL-19470-01 13 Generating Audio Phone and Video Phone Reports An IP phone has a ph ysical relationship with a swit ch and a logical relation ship with a Cisco Unif ied Communications Manager .
13-2 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Audio Phones and Applic ations Reports – In v entory Analysis —Use.
13-3 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Audio Phones and Applications Rep orts – IP Phone A udit —Use the.
13-4 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Audio Phones and Applic ations Reports b. Then select one o f the following: • is exactly • begins with • contains • ends with c.
13-5 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Audio Phones and Applications Rep orts Step 4 T o display the information in print-friendl y format in a ne w bro wser windo w , click Print ; print t he information, usi ng the bro wser print functio n.
13-6 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Audio Phones and Applic ations Reports For e xample, if you enter t wo.
13-7 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Audio Phones and Applications Rep orts IP Phone T ype field Enter a comma-separated list of phone models. Edit the ent ries in the f ield directly or select from a list of phone types, as follo ws: 1.
13-8 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Audio Phones and Applic ations Reports Step 3 Click Vi e w . The In ventory Analysis Report appears in another windo w . See Understanding IP Phone In v entory Reports, pa ge 13-11 .
13-9 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Audio Phones and Applications Rep orts Generating the SIP Phones Report The SIP Phones report sho ws a list of SIP phones.
13-10 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Audio Phones and Applic ations Reports Generating the All ATA Devices.
13-11 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Audio Phones and Applications Rep orts Understanding the Associated .
13-12 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Audio Phones and Applic ations Reports T able 13-5 IP Phone Reports Columns and Buttons Description/Action Number The row nu mber; starting from 1.
13-13 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Audio Phones and Applications Rep orts For more inf ormation, see th.
13-14 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Audio Phones and Applic ations Reports Filtering Audio Phones an d Applications Reports From an Audio Phones and A pplications report, c lick the Filter button when present.
13-15 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Audio Phones and Applications Rep orts GUI Element Description/Actio.
13-16 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Audio Phones and Applic ations Reports Step 2 Click OK . The fi lter dialog box closes and the IP phon e report refreshe s.
13-17 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Audio Phones and Applications Rep orts • If PIFServer is do wn, use the Common Services start functi on. T o do this: 1.
13-18 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Audio Phones and Applic ations Reports Note Y o ur selections do n ot af fect other users an d will remain in ef fect for this report until you lo g out of Operations M anager or unt il you change your selectio ns.
13-19 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Audio Phones and Applications Rep orts Troubleshooting Tips for Audi.
13-20 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Audio Phones and Applic ations Reports Using IP Phone Outage Status Changes Reports IP Phone Outage Sta tus reports supply informatio n for phones that have undergone a status change during the pre vious 1 to 30 days.
13-21 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Audio Phones and Applications Rep orts Tracking Phone Outage Status .
13-22 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Audio Phones and Applic ations Reports Ti p Phones that hav e mov ed and do not run Cisco Disco v ery Protocol (CDP) do not appear in this report.
13-23 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Audio Phones and Applications Rep orts Step 1 Select Reports > A udio Phones and A pplications > IP P hone Outage Status > IP Phone A udit .
13-24 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Audio Phones and Applic ations Reports Note The Remov ed IP Phone report is no t supported for Cisco W ireless IP Phone 7920.
13-25 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Audio Phones and Applications Rep orts Note The Extension Number Changes report is not supported for Cisco W ireless IP Phone 7920.
13-26 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Audio Phones and Applic ations Reports Ti p Some IP phone s appear marked as Suspec t when they are not. T o corr ect this, make sure that the Cisco Unified Communications Manager is man aged by Opera tio ns Manager.
13-27 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Audio Phones and Applications Rep orts Exporting IP Phone Ou tage St.
13-28 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Understanding IP Phone Movement Tracking Understanding IP Phone Movement Tr.
13-29 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Video Phones Rep orts V ideo Phones reports pro vide two types of re.
13-30 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Video Pho nes Reports For more information, see: – Using V ideo Pho.
13-31 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Video Phones Rep orts Step 3 Click Vi e w . The V ideo Phone Details dialog box appears, displayi ng the information described in the follo wing table.
13-32 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Video Pho nes Reports For more inf ormation, see the follo wing topic.
13-33 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Video Phones Rep orts SRST radio b uttons Select one: • SRST—Confi gured to f ail o ver to an SRST router in case of a W AN link fail ur e.
13-34 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Video Pho nes Reports Step 3 Click Vi e w . The In ventory Analysis Repor t appears in anoth er windo w . See Understanding V ideo Phone Reports, page 13-38 .
13-35 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Video Phones Rep orts Generating the All Vide o Phones/Lines Report Step 1 Select Reports > V ideo Phones > All V ideo Phones/Lines .
13-36 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Video Pho nes Reports Protocol Protocol the phone is using t o co mmunicate with Cisco Uni fied Co mmunications Manager or Cisco Unif ied Comm uni cations Manager Express.
13-37 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Video Phones Rep orts Generating the TelePresence Report The T elePr.
13-38 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Video Pho nes Reports Generating the SRST Video Phones Report The SRST V ideo Phones report sho ws a list of phones that are conf igured for Survi v able Remote Site T elephony (SRST).
13-39 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Video Phones Rep orts T able 13-1 0 Video Phone Reports Columns and Buttons Description/Action Number The row nu mber; starting from 1.
13-40 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Video Pho nes Reports For more inf ormation, see the follo wing topic.
13-41 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Video Phones Rep orts For e xample, if you enter t wo phone models, such as 7910 and 7935, in t he V ideo Phone Model field , the report that resu lts includes all ph ones of these models.
13-42 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Video Pho nes Reports Step 2 Click OK . The filter dialog box closes and th e video phone report refreshes. F or more information , see Understanding IP Phone In ventory Reports, page 13-1 1 .
13-43 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Video Phones Rep orts 2. Under Common Services, select Serv er > Admin > Processes . The Process Ma nagement pag e appears, displaying process names in a table.
13-44 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Video Pho nes Reports Ti p Phones that hav e mov ed and do not run Cisco Disco v ery Protocol (CDP) do not appear in this report.
13-45 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Video Phones Rep orts Step 2 Select the time period (24 hours - 30 days) from the list and click Vi e w . The V ideo Phone Audit report appears, displayi ng the informa tion described in the following table.
13-46 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Video Pho nes Reports Using the Video Phone Extensi on Number Changes Report The Extension Number Changes report l ists phones that ha v e changed ext ension numbers during th e previous 1 to 30 days.
13-47 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Viewing Ot her Report s Exporting Video Phone Status Changes Reports Use t.
13-48 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Viewing Other Reports.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Cisco Systems OL-19470-01 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Cisco Systems OL-19470-01 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Cisco Systems OL-19470-01, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Cisco Systems OL-19470-01 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Cisco Systems OL-19470-01, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Cisco Systems OL-19470-01.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Cisco Systems OL-19470-01. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Cisco Systems OL-19470-01 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
