Manuel d'utilisation / d'entretien du produit OL-14619-01 du fabricant Cisco Systems
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iii Design Guide for Cisco Unity Release 5.x OL-14619-01 CONTENTS Preface ix Audienc e ix Document Conventions ix Additi onal Cis co Unity Documentat ion, System Requi rements, and Supp orted Hard war.
Cont ents iv Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Some Subscr iber Informat ion an d Configu ration Se ttings Are Stored on the Cisco Unity Server 2-10 Some Confi gurati on Settings .
Content s v Design Guide for Cisco Unity Release 5.x OL-14619-01 Wind ows D oma ins and Domi no Do ma ins 5-5 Serve r Pl acem ent 5-5 Active Directory Accoun ts and Permissions 5-6 Auth enticat ion 5-.
Cont ents vi Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Cisco Uni fie d Communicat ions Manage r Authenticati on and E ncrypti on for Cis co Unity Voice Messag ing Port s (SCCP Integrat io.
Content s vii Design Guide for Cisco Unity Release 5.x OL-14619-01 Instal ling Exchange 2 003 on the Cisco Unity Primary Server in a Stan dby Red undancy Config uration 7-3 Diagra m of a Stand by Redu.
Cont ents viii Design Gui de for Cisco Unity Relea se 5.x OL-14619-01.
ix Design Guide for Cisco Unity Release 5.x OL-14619-01 Preface See t he fol lo wing sections : • Audien ce, page ix • Document Con venti ons, page ix • Additiona l Cisco Uni ty Docume ntation ,.
x Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Preface Additional Cisc o Unity Documentation, System Requireme nts, and Supported Hardware and Software For descripti ons and the U RLs of Cisco Unity doc umentation on Cisc o.com, see t he Docu men ta tio n Guide for Cisco Unity .
xi Design Guide for Cisco Unity Release 5.x OL-14619-01 Pre face Obtaining Do cumentation, Obtaining Support, and Security Guidelines For informat ion on obtai ning docu menta tion, obt aining sup por.
xii Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Preface.
CH A P T E R 1-1 Design Guide for Cisco Unity Release 5.x OL-14619-01 1 Design Guide Overview The fo llowing table lis ts the feat ure ar eas th at affect th e desi gn of a Cisc o Unity syst em and, for each area, the locati o n where y ou will find more in formation (either i n this gu ide or in o ther Cisco Unity documen tation ).
1-2 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 1 Design Guide Overview Interoperatin g with or migra ting from ot her voice-messaging systems • For informati on on interop erating wi th A vaya voice-messagi ng systems, see the following do cument s: – The Design Guide for Cisco Unity Bridge at http://www .
1-3 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 1 Design Gui de Overvi ew.
1-4 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 1 Design Guide Overview.
CH A P T E R 2-1 Design Guide for Cisco Unity Release 5.x OL-14619-01 2 Cisco Unity Concepts • Ho w Cisco Unity W or ks, page 2-1 • Charact eristics of Un ified Messaging and V oice Me ssaging Sys.
2-2 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 2 Cisco Unity Conc epts Characteri stics of Un ified Me ssaging a nd Voice Messagin g Systems Note T his is true unle ss the MWI had already b een activ ated becau se of a prior me ssage arri val, in which case it simply remains acti vated .
2-3 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 2 Cisco Unity Concepts Hardware Compone nts of a Cisco Unity Syst em The messa ge store cont ains onl y Cisco Unity v oice messages, not e-ma ils or fax es.
2-4 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 2 Cisco Unity Conc epts Hardwar e Componen ts of a Cisc o Unity Sys tem Cisco Unity can also be inte grated with multiple telepho ne systems. For mor e information, see the Multiple T e lephone System I nte grations Guide for Cisco Unity 5.
2-5 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 2 Cisco Unity Concepts Hardware Compone nts of a Cisco Unity Syst em information ). All v oice cards must be installe d in the ex pansi.
2-6 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 2 Cisco Unity Conc epts Software Com ponen ts of a Cisco U nity System • Gi ve subscribers access to Cisco U nity b y usin g the Cisc o Unity Assistant, the Cisco Unity I nbox, an IMAP e- mail clie nt, or Cisc o Personal Communic ator .
2-7 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 2 Cisco Unity Concepts Where Ci sco Unity Store s Data curren tly suppor ted by DUC for Cisco , see the “ Domino Requirem ents— Message Store” sect ion of System Requir e ments for Cisco Unity at http://www .
2-8 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 2 Cisco Unity Conc epts Wher e Ci sco Unit y Stores D ata • Reliability : Because su bscriber data is stor ed on the Cisco Unity se.
2-9 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 2 Cisco Unity Concepts Where Ci sco Unity Store s Data The dir ectory r eplicates the info rmation t o all Do mino serv ers in the doma.
2-10 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 2 Cisco Unity Conc epts Wher e Ci sco Unit y Stores D ata Because thi s information can be stored and changed in multip le locations, it must be regularly synchroniz ed.
CH A P T E R 3-1 Design Guide for Cisco Unity Release 5.x OL-14619-01 3 Network Infrastructure Requirements See t he fol lo wing sections : • A va ilability of Netw o rk Resources, page 3-1 • Usin.
3-2 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 3 Network Infrastructure Requirements Availabil ity of Netw ork Resour ces • Administrators access the Cisco Unity Administ rator from other serv ers, which is primari ly done when usin g the ad ministra tiv e web inter faces.
3-3 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 3 Networ k Infra structu re Requ irement s Using Firewalls with Cisco Unity during insta llation.
3-4 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 3 Network Infrastructure Requirements Sizing and Sca ling Cisco Un ity Server s Maximum Number o f Users on Dedicated D omino or Ex c.
3-5 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 3 Networ k Infra structu re Requ irement s Au dio Codecs In some cases you mig ht find tha t an exis ting voice m essagin g syst em has more ports than t he cur rent maximum num ber of voice ports on a Cisco Unity system.
3-6 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 3 Network Infrastructure Requirements Audio Code cs TTS, TTY, P ocket P Cs, and Han d-Held Co mpute rs For Ci sc o Uni ty sites using T ext to Spe ech (TT S), any support ed code c can be used to rec ord messa ges.
CH A P T E R 4-1 Design Guide for Cisco Unity Release 5.x OL-14619-01 4 Designing a Cisco Unity System with Exchange as the Message Store This c hapter focuse s on usin g Exc hange a s th e messa ge stor e an d Active Direct ory as the d irector y for Cisco Unity.
4-2 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 4 Designing a Cisco Unity System with Exchange as the Message Store Deploym ent Mo dels Unified Messaging with Custom er-Provided Inf.
4-3 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 4 Designing a Ci sco Unity System w ith Exch ange as the M essage St ore Deployment Models • Each V oice Me ssaging subscri ber requi.
4-4 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 4 Designing a Cisco Unity System with Exchange as the Message Store Physical Pla cement and Ne twork In frastructur e When all Cisc o.
4-5 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 4 Designing a Ci sco Unity System w ith Exch ange as the M essage St ore Considerations for Customer-Provided Infrastructu re For detailed fir ew all requirements, see the f ollo wing sections in t he System Requirements for Cisco Unity at http://www .
4-6 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 4 Designing a Cisco Unity System with Exchange as the Message Store Considera tions for C ustome r-Provided Infrastr ucture Fo r ge n.
4-7 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 4 Designing a Ci sco Unity System w ith Exch ange as the M essage St ore Considerations for Customer-Provided Infrastructu re Exchang e.
4-8 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 4 Designing a Cisco Unity System with Exchange as the Message Store Considera tions for C ustome r-Provided Infrastr ucture • In a .
4-9 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 4 Designing a Ci sco Unity System w ith Exch ange as the M essage St ore Considerations for Cisco-Provided, Dedicated Infrastructure Co.
4-10 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 4 Designing a Cisco Unity System with Exchange as the Message Store Considera tions for Cis co-Provide d, Dedic ated Infras tructure.
CH A P T E R 5-1 Design Guide for Cisco Unity Release 5.x OL-14619-01 5 Designing a Cisco Unity System with Domino as the Message Store This ch apter fo cuses on using IBM Lotu s Domino as the mess age stor e and a Domino ad dress bo ok as the dire ctory for Cisco Unity.
5-2 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 5 Designing a Cisco Unity System with Domino as the M essage Store Overvi ew of Cisc o Unity w ith Domi no and No tes • Dom ino Cl .
5-3 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 5 Designing a Ci sco Unity System w ith Domi no as the M essage Sto re Overview of Cisco Unity with Domino a nd Notes • csAdmi n, the.
5-4 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 5 Designing a Cisco Unity System with Domino as the M essage Store Overvi ew of Cisc o Unity w ith Domi no and No tes Changes That cs.
5-5 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 5 Designing a Ci sco Unity System w ith Domi no as the M essage Sto re Overview of Cisco Unity with Domino a nd Notes – A secondary addre ss book is an addre ss book fro m which subscr iber s can be import ed but that doe s not hom e def ault Cis co Unit y acc ounts.
5-6 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 5 Designing a Cisco Unity System with Domino as the M essage Store Overvi ew of Cisc o Unity w ith Domi no and No tes For additional f irewa ll requiremen ts, see the section “Ne twork Requir e ments” in the Sy stem Requir ements for Cisco Unity at http://www .
5-7 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 5 Designing a Ci sco Unity System w ith Domi no as the M essage Sto re Overview of Cisco Unity with Domino a nd Notes Domino Perm issio.
5-8 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 5 Designing a Cisco Unity System with Domino as the M essage Store Cisco Unit y and the Domi no Addre ss Book Messag e Routin g Cisco Unity v oice messa ges are ro uted to Domin o mailbox es by Domino.
5-9 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 5 Designing a Ci sco Unity System w ith Domi no as the M essage Sto re Unified Me ssaging Configu rations Cisco Unity re quires Editor with Del ete Docume nts perm ission for the add ress book that Cisco Un ity monitors.
5-10 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 5 Designing a Cisco Unity System with Domino as the M essage Store Voice Mess aging Conf iguratio n Unified Messaging, Domino Cluste.
5-11 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 5 Designing a Ci sco Unity System w ith Domi no as the M essage Sto re Deploying Cisco Unity for Lotus Domino • A Cisco Unity server can servic e mailboxes on up t o a recomm ende d maximum of ten Domino servers or clusters in a single ph ysical site.
5-12 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 5 Designing a Cisco Unity System with Domino as the M essage Store Deployi ng Cisco U nity for Lot us Domino Administra tive Access .
5-13 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 5 Designing a Ci sco Unity System w ith Domi no as the M essage Sto re Deploying Cisco Unity for Lotus Domino • Create a gr oup fo r Cisco Unity servers, and grant the g roup Editor permissi ons for Ad min4.
5-14 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 5 Designing a Cisco Unity System with Domino as the M essage Store Feature Par ity Betwe en Cisc o Unity f or Domino an d Cisco U nity fo r Exchan ge Feature Parity Between Cisco Unity for Domino and Cisco Unity for Exchan ge Cisco Unity 5.
CH A P T E R 6-1 Design Guide for Cisco Unity Release 5.x OL-14619-01 6 Integrating Cisco Unity with the Phone System See t he fol lo wing sections : • Overview , pa ge 6-1 • How an Integration W .
6-2 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone System How an In tegra tio n Wor ks Cisco Unity can in tegrate w ith one or mo re phone system s at th e sam e time. For detail s, see the Multiple Phone System Inte gra tion Guide for Cisco Unity 5.
6-3 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone Sys tem How an Integration Works Lines a nd Cables to Ma ke Physic al Conn ections Depend ing on the type o f inte gration, di ff erent co mbinat ions of li nes and cabl es are us ed to conn ect the phone sy stem and Cisco Unity.
6-4 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone System How an In tegra tio n Wor ks DTMF Integration with A nalog PIMG Units The p hone sys tem send s call informa tion, MW I requ ests, a nd voice c o nnecti ons thr ough the analog lines, which conne ct the phone system t o the PIMG units.
6-5 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone Sys tem How an Integration Works Serial (SMDI, MCI, or MD-110) Integra tion with Analog PIMG U.
6-6 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone System How an In tegra tio n Wor ks Figur e 6-5 Connections f or an Integr ation by Using TI.
6-7 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone Sys tem How an Integration Works Figur e 6-7 Connections f or a Ser ial Integr ation by Using .
6-8 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone System Sample Path for a Cal l from the Pho ne System t o a Subscribe r If the p hone system.
6-9 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone Sys tem General Integration Issues The co rrespond ing ste p for circ uit-swi tched phone syst.
6-10 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone System Integrating wit h Cisco Unified Communi cations Man ager (by Using SCCP or SIP) • .
6-11 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone Sys tem Integrating with Cisco Unified Communications Manager (by Using SCCP or SIP) For info.
6-12 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone System Integrating wit h Cisco Unified Communi cations Man ager (by Using SCCP or SIP) Inte.
6-13 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone Sys tem Integrating with Cisco Unified Communications Manager (by Using SCCP or SIP) • Iden.
6-14 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone System Integrating wit h Cisco Unified Communi cations Man ager (by Using SCCP or SIP) Note t hat Cisco Unif ied CM authen tica tion and encr yption protec ts only call s to C isco Unity.
6-15 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone Sys tem Integrating with Cisco Unified Communications Manager (by Using SCCP or SIP) The proce ss of authe nticati on and encry ption of Cisco Unity voice messa ging port s is as follows: 1.
6-16 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone System Integrating wit h Cisco Unified Communi cations Man ager (by Using SCCP or SIP) Disa.
6-17 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone Sys tem Integrating with Cisco Unified Communications Manager Express (by Using SCCP or SIP) Packetization (SCCP In tegrations Only) The Rea l-Ti me Transport Protoc ol (R TP) i s used to send a nd rece i ve audio pac kets over the IP network.
6-18 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone System Integrating wit h Cisco Unified Communi cations Man ager Expres s (by Using SCCP or .
6-19 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone Sys tem Integrating with Cisco Unified Communications Manager Express (by Using SCCP or SIP) .
6-20 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone System Integrating wit h Cisco Unified Communi cations Man ager Expres s (by Using SCCP or .
6-21 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone Sys tem Integrating with Cisco Unified Communications Manager Express (by Using SCCP or SIP) .
6-22 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone System Integrating by Using SIP Integrating Cisco Unity with Cisco Unified Communicat ions .
6-23 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone Sys tem Integr ating by Usin g SIP • A unique SIP addr ess, which is sim ilar to a n e -mail addr ess and uses t he for mat sip:<u serID> @<domai n>.
6-24 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone System Integratin g with Circui t-Switched Ph one System s by Us ing PIMG or TI MG Unit s I.
6-25 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone Sys tem Integrating with Circuit-Switched Phone Systems by Using P IMG or TIMG Units DTMF Int.
6-26 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone System Integratin g with Circui t-Switched Ph one System s by Us ing PIMG or TI MG Unit s F.
6-27 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone Sys tem Integrating with Circuit-Switched Phone Systems by Using P IMG or TIMG Units Figur e .
6-28 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone System Integratin g with Circui t-Switched Ph one System s by Us ing PIMG or TI MG Unit s W.
6-29 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone Sys tem Integrating with Circuit-Switched Phone Systems by Using P IMG or TIMG Units The connect ions for a PIMG integ ration with Cisco Unity f ailo ver are shown in Figure 6-16 .
6-30 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone System Integr ating w ith Mult iple Phone Syste ms Assumi ng there are four phone s ystem s.
6-31 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone Sys tem Integrating with Multiple Phone Systems Requirements for Integrations w ith Multip le.
6-32 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone System Optiona l Integrat ion Feat ures Optional Integratio n Features See the f o llo wing.
6-33 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone Sys tem Optional Integration Features – A minimum ex tension length for the e xtensions entered in the Cisco U n ity Assistant. See the Administra tion—Set the Minimum Length f or Subsc riber - Def ined Alter nate Extensions setting.
6-34 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone System Centralized Voi ce Messag ing • The uniq ue subscr iber extensi ons on the non-int egrated phone system to for ward on no an swer to the corr espond ing pha ntom ext ensions on Cisc o Uni fied CM.
6-35 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone Sys tem Centrali zed Voi ce Messaging For a c entraliz ed voice me ssaging configurat ion t o.
6-36 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 6 Integrating Cisco Unity with the Phone System Centralized Voi ce Messag ing.
CH A P T E R 7-1 Design Guide for Cisco Unity Release 5.x OL-14619-01 7 Cisco Unity Failover and Standb y Redundancy See t he fol lo wing sections : • Comparison of C isco U nity Failover and Stan d.
7-2 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 7 Cisco Unity Failover an d Standby Redundanc y Standby Red undancy Configuring Failover When Cisco Un ity Servers Are Separated by a F irewall Revised May 6, 2008 When Ex change is the me ssage store , you ca n sepa rate Cisco Unity primar y and sec ondary se rvers by a fi rew all.
7-3 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 7 Cisco Unity Failover and Standby Redu ndancy Stand by Redunda ncy – Suf ficien t bandwi dth for call traf fic t o the data cente r in whic h the se condar y serv er is installe d. • Automatic failov er must be disabled when Cisco Unity standby redunda ncy is c onfigured.
7-4 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 7 Cisco Unity Failover an d Standby Redundanc y Standby Red undancy • Both Cisco Unity servers mu st appea r on th e Cisco Unity Support ed Platform s List at http://www .cisco.co m/en/US/produ cts/sw/vo icesw/ps223 7/products_data _sheets_list.
7-5 Design Guide for Cisco Unity Release 5.x OL-14619-01 Chapter 7 Cisco Unity Failover and Standby Redu ndancy Stand by Redunda ncy Diagram of a Standb y Redund ancy C onfiguratio n Figure 7-1 shows one possibl e configurati on for a Cisc o Uni ty stan dby redundancy system .
7-6 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 7 Cisco Unity Failover an d Standby Redundanc y Standby Red undancy.
CH A P T E R 8-1 Design Guide for Cisco Unity Release 5.x OL-14619-01 8 Voice-Recognition Acc e ss to Cisco Unity The Cisc o Unity voic e-recognition featu re lets user s na vigate the Cisco Unity c o.
8-2 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapter 8 Voice-Recognition Access to Cisco Unity.
CH A P T E R 9-1 Design Guide for Cisco Unity Release 5.x OL-14619-01 9 Migrating to Cisco Unity from Another Voice-Messaging System When the custom er is repl acing another voice messagi ng system wi.
9-2 Design Gui de for Cisco Unity Relea se 5.x OL-14619-01 Chapte r 9 Migrat ing to C isco Unity fr om Another Voice-Messa ging System • The supp orting infrast ructur e (for exampl e, mess age store servers), whether ded icat ed to Cisco Unity or being used by Cisco Unity, must be ev aluated for av ailability and responsi veness.
IN-1 Design Guide for Cisco Unity Release 5.x OL-14619-01 INDEX A altern ate extensio ns 6-32 altern ate MWIs 6-33 audio co decs affect on f ile size 3-5 overvi ew 3-5 C central ized vo ice messagin g.
Index IN-2 Design Gu ide for Ci sco Unity Rel ease 5.x OL-14619-01 E Exch ange Active Dir ectory consideratio ns 4-5 conside rations 4-7 conside rations with Exc hange 2 007 4-8 deployme nt mode ls 4-.
Inde x IN-3 Design Guide for Cisco Unity Release 5.x OL-14619-01 speech access to Ci sco Unity 8-1 standby redu ndancy comp ared to fail ove r 7-1 diagram 7-5 requir ements 7-2 with E xchan ge 2 003 7.
Index IN-4 Design Gu ide for Ci sco Unity Rel ease 5.x OL-14619-01.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Cisco Systems OL-14619-01 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Cisco Systems OL-14619-01 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Cisco Systems OL-14619-01, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Cisco Systems OL-14619-01 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Cisco Systems OL-14619-01, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Cisco Systems OL-14619-01.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Cisco Systems OL-14619-01. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Cisco Systems OL-14619-01 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
