Manuel d'utilisation / d'entretien du produit 6911 du fabricant Cisco Systems
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Americas Headquarters Cisco S yste ms, Inc . 170 W est Tasma n Drive San Jose , CA 95134 -1706 USA http://ww w.cisco. com Tel: 408 526-400 0 800 55 3-N ETS ( 6387 ) Fax: 408 527- 0883 Cisco Unif ie d IP Phone 690 1 and 691 1 User Guide fo r Cisco Unif ied Communications Manager 8.
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Cisco Unified IP Phone 69 01 and 6911 User Guide fo r Cisco Unified Communica tions Manager 8.0 (SCCP) iii Contents Your Phone 1 Cisco Uni fie d IP Phon e 6901 1 Phone Con necti ons 1 Button s and Har.
iv OL-208 26-01 Call Wait ing 19 Respond to a Call Waiting Not ifi cation 19 Codes 20 Place a Ca ll Usi ng a Client Matter Code 20 Place a Ca ll Usi ng a Forc ed Auth orizat ion Code 20 Confer ence 20.
Cisco Unified IP Phone 69 01 and 6911 User Guide for Cisco Unified Communica tions Manager 8.0 (SCCP) v Sign In a nd Out of Us er Option s Web Pages 29 Device 30 Select a D evice Fro m the User Opti o.
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Cisco Unified IP Phone 69 01 and 6911 User Guide for Cisco Unified Communica tions Manager 8.0 (SCCP) 1 Your Pho ne Cisco Unified IP Phone 6901 The Cis co Unifie d IP Phone 6901 prov ides the se featu.
2 OL-208 26-01 1 Slo t for Et hern et ca ble. 4 Network port (10/1 00 SW) conne ction. IE EE 802.3a f power en able d. 2 Handse t conn ection . 5 DC adaptor port (DC4 8V).
Y o ur Phone Cisco Unified IP Phone 69 01 and 6911 User Guide for Cisco Unified Communica tions Manager 8.0 (SCCP) 3 Buttons and Hardw are 195793 7 6 2 1 3 4 5 +.
4 OL-208 26-01 1 Hookswitch Activates th e features (hookfl ash) on yo ur pho ne. 2 Hold bu tton Places a con nected ca ll on hold . 3 Redial bu tton Dials the la st diale d number . 4 Line butto n Allows y ou to pic k up a second inco ming call . The L ine button L ED in dicates the c all st atus .
Y o ur Phone Cisco Unified IP Phone 69 01 and 6911 User Guide for Cisco Unified Communica tions Manager 8.0 (SCCP) 5 Footstand The Ci sco Unifie d IP Phone 6 901 h as a foldab le foo tstand. When the fo otstand is un folded , it gives the phone an elevated viewing angle.
6 OL-208 26-01 Handset Rest Y our syste m admini strator may ha ve mounte d your phon e on a wall. With a wall-mou nted phone , you might need to adj ust the handset res t to e nsure that th e recei ver wil l not slip out of the cr adle. Hookswitch The ho okswi tch butto n is located o n the c rad le rest o f your phone.
Y o ur Phone Cisco Unified IP Phone 69 01 and 6911 User Guide for Cisco Unified Communica tions Manager 8.0 (SCCP) 7 Cisco Unified IP Phone 6911 The Cis co Unifie d IP Phone 6911 prov ides the se feat.
8 OL-208 26-01 1 DC ada ptor po rt (DC4 8V). 4 Network p ort (10/ 100 SW) co nnection . IEEE 802.3a f powe r enab led. 2 AC-to-DC power supp ly (optional). 5 Access port (10 /100 PC) connection . 3 AC power w all plug (option al) . 6 Hand set conn ection .
Y o ur Phone Cisco Unified IP Phone 69 01 and 6911 User Guide for Cisco Unified Communica tions Manager 8.0 (SCCP) 9 Buttons and Hardw are 1 Handset with l ight strip Lights u p to indic ate a ringin g call (flas hing red ) or a ne w voice message (ste ady red).
10 OL-208 26-01 6 Line bu tton Allow s user s to pick up a second inco ming call and to resume a he ld call . The LED shows c all stat us. 7 Speakerp hone button Select s the speake rpho ne a s the de fault audio path a nd i nitiates a new call , picks up an incomin g ca ll, or en ds a ca ll.
Y o ur Phone Cisco Unified IP Phone 69 01 and 6911 User Guide for Cisco Unified Communica tions Manager 8.0 (SCCP) 11 Paper Label Cisco Un ified IP Ph one 6911 does no t include an LCD disp lay . A paper stri p is provi ded and ca n be used to ent er name and co ntact numb ers.
12 OL-208 26-01 Higher Viewing Angle Connect the footstand to the lower slots for a higher viewing angle. 1 Inse rt the conn ectors i nto the l ower slots .
Y o ur Phone Cisco Unified IP Phone 69 01 and 6911 User Guide for Cisco Unified Communica tions Manager 8.0 (SCCP) 13 Lower Viewing Angle Connect the fo otstand to the upp er slot s for a higher vi ewing angle .
14 OL-208 26-01 Handset Rest Y our syste m admini strator may ha ve mounte d your phon e on a wall. With a wall-mou nted phone , you might need to adj ust the handset res t to e nsure that th e recei ver do es not sl ip ou t of the c radle. 1 Remove the handset from the cradle and pull the plastic tab from the handset rest.
Cisco Unified IP Phone 69 01 and 6911 User Guide for Cisco Unified Communica tions Manager 8.0 (SCCP) 15 Messa ges Voice Messages V oice messa ges are stored on your voicemail system.
16 OL-208 26-01 Listen to Voice Messages (Cisco Un ified IP Ph one 6911 onl y .) Pres s the Me ssages button and then follow th e voice prompts to li sten to your mes sages.
Cisco Unified IP Phone 69 01 and 6911 User Guide for Cisco Unified Communica tions Manager 8.0 (SCCP) 17 Call ing Feat ures Auto Answer (Cisco Un ified IP Ph one 6911 onl y) Auto Answ er prom pts your pho ne to automa ticall y answer incomi ng calls a fter one ring .
18 OL-208 26-01 Y our sys tem admini strat or can set up other c all forwa rd option s that: • Allow call s plac ed from the ca ll forwa rd target ph one number t o your phone to ring t hrou gh, rather than be forwarded.
Calling Features Cisco Unified IP Phone 69 01 and 6911 User Guide for Cisco Unified Communica tions Manager 8.0 (SCCP) 19 • Grou p Pickup—A llow s you to ans wer a call on a phone that is outsi de your call pickup group by : – Using a group pi ckup numb er (pro vide d by your sy stem adm inist rator) .
20 OL-208 26-01 Codes Code s all ow you t o pla ce a c all using a bil ling o r tra cking c ode. Y our phone s uppo rts two ty pes o f codes (provid ed by yo ur admi nistr ator): • Client Matte r Codes (CMC ) require you to ent er a code to specify that the call relates to a specific clien t matter .
Calling Features Cisco Unified IP Phone 69 01 and 6911 User Guide for Cisco Unified Communica tions Manager 8.0 (SCCP) 21 4. W ait for the reci pient to answ er . (Or , skip to Step 5. while th e call is ri ngin g). 5. Press and relea se the ho okswit ch agai n.
22 OL-208 26-01 Hookflash Hookflash allows you to activate features on your phone by quickly pres sing and releasing the hooks witch button on the phone cr adle rest .
Calling Features Cisco Unified IP Phone 69 01 and 6911 User Guide for Cisco Unified Communica tions Manager 8.0 (SCCP) 23 Host a Meet Me Conference (Cisco Un ified IP Ph one 6911 onl y) 1. Pres s the Feature button followed by the pr edeterm ined Meet Me number (set up by your system admini strat or).
24 OL-208 26-01 Shared Line s Shared lin es all ow yo u to use o ne phon e num ber for mul tiple phon es. Y ou may have a shared line if you have multipl e phones and want one phone number , share call -handl ing t asks with co-w orkers , or han dle ca lls on be half of a manag er .
Calling Features Cisco Unified IP Phone 69 01 and 6911 User Guide for Cisco Unified Communica tions Manager 8.0 (SCCP) 25 Place a Call with a Speed -Dial Butto n (Cisco Un ified IP Ph one 6911 onl y .) (Befor e you can use sp eed-di al buttons on your phone , you mu st set up speed dial on your User Opti ons W eb pages.
26 OL-208 26-01 Swap Between Calls Before Completing a Transfer (Cisco Un ified IP Phone 6911 only .) After you co nnect to the transfe r recipien t—but before you transfer a call to this party—you ca n press the Line button to toggle between the two calls.
Calling Features Cisco Unified IP Phone 69 01 and 6911 U ser Guide for Cisco Unified Communica t ions Manager 8.0 (SCCP) 27 – Do no t disp lay ca ll co nfirm atio n—If se lect ed, t he W eb D iale r Make C all p age w ill no t disp lay the next tim e W eb Dialer is used.
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Cisco Unified IP Phone 69 01 and 6911 U ser Guide for Cisco Unified Communica t ions Manager 8.0 (SCCP) 29 User Op tions User Options Web Pages Y our Cis co Unifi ed IP Phone is a netw ork devi ce that can sh are infor matio n with other ne twork devices in your com pany , including your personal comp uter .
30 OL-208 26-01 Device Y ou can mak e changes to your de vice setti ngs on your phone from the User Optio n s web pa ges. Y ou can ma ke ch anges to these device s etting s on your phone : • Line setting s • Speed dials Select a Device From the User Options W eb Pages 1.
Use r O ptio ns Cisco Unified IP Phone 69 01 and 6911 U ser Guide for Cisco Unified Communica t ions Manager 8.0 (SCCP) 31 Related Topics Call For ward All, page 17 Change the Voic e Messa ge Indicator Setting Per Line 1. Sign in to you r User Option s web pa ge.
32 OL-208 26-01 3. Select a phone fro m the Name drop-do wn menu. 4. Select Speed Dials . 5. In the S peed D ial S ettings area, enter a numbe r and lab el for a spee d-dial button on yo ur phone. 6. Select Save . User Settings Y our PI N and passw ord all ow you t o acc ess diff erent featur es a nd serv ices.
Use r O ptio ns Cisco Unified IP Phone 69 01 and 6911 U ser Guide for Cisco Unified Communica t ions Manager 8.0 (SCCP) 33 Change the Lang uage for Your User Opti ons Web Pages 1. Sign in to you r User Option s web pa ge. 2. Select User Options > User Setti ngs .
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Cisco Unified IP Phone 69 01 and 6911 U ser Guide for Cisco Unified Communica t ions Manager 8.0 (SCCP) 35 FAQs an d Troubleshoo ting Frequently Aske d Question s Q . When I put a call on hold by pushing the H old button, why doesn’ t pushing the button again resu me the ca ll? A.
36 OL-208 26-01 Solution T ry ca lling back again. User Options Proble m: Ca nnot Acces s Use r Opti ons W eb Pa ges Y ou a re una ble to acces s your user options web p ages. Poss ible Cau se Y our pas sword need s to be rese t. Solution See your system administrator .
Cisco Unified IP Phone 69 01 and 6911 U ser Guide for Cisco Unified Communica t ions Manager 8.0 (SCCP) 37 Produc t Safety, Secur ity, Acces sibili ty, and Additi onal Informa tion Safety and Per formanc e Inform ation Powe r outage s and othe r devi ces can affec t your Ci sco Uni fied I P Phone .
38 OL-208 26-01 Additional Information • Y ou can acces s the Cisco websit e at this URL: http:/ /ww w.cisc o.com/ • Cisco Unified IP Phone 6901 a nd 6911 qu ick referen ce car d, q uick sta rt gu ides, and end-us er guide: http:// w ww.cis co.co m/en/US/ products/ps 10326/p roducts_user _guide_list.
Cisco Unified IP Phone 69 01 and 6911 U ser Guide for Cisco Unified Communica t ions Manager 8.0 (SCCP) 39 Cisco On e-Year Warr anty Cisco One-Ye ar Limited Ha rdware Warranty Te rms There are speci al terms applicab le to your ha rdware w arranty and various se rvices that you can u se during the wa rranty perio d.
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Cisco Unified IP Phone 69 01 and 6911 U ser Guide for Cisco Unified Communica t ions Manager 8.0 (SCCP) 41 Index A AAP. See a ccessi bility features access plugins 33 audible alert.
42 OL-208 26-01 Web Dialer 26 chan ge browser password 32 language user options web pages 33 locale user options web pages 33 check voice mes sages 15 Cisco Unifie d CM User Opti ons.
Cisco Unified IP Phone 69 01 and 6911 U ser Guide for Cisco Unified Communica t ions Manager 8.0 (SCCP) 43 Hold button Cisco Unifie d IP Phone 6901 4 Cisco Unifie d IP Phone 6911 9 hold description 22.
44 OL-208 26-01 O Other Pickup, descript ion 18 P password. See brow ser password personali ze voicemail 15 plugins 33 power outage 37 product security 37 programmable feature buttons Cisco Unifie d I.
Cisco Unified IP Phone 69 01 and 6911 U ser Guide for Cisco Unified Communica t ions Manager 8.0 (SCCP) 45 V visual alert. See alerts, visual voice message s.
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Americas Headquarters Cisco Systems , Inc. San Jose, CA Asia Pacific Headquarters Cis co System s (USA ) Pt e. Lt d. Singapore Europe Headq uarters Cisco Sys tems In ternati onal BV Amsterdam, Th e Netherlands Cisco h as more t han 200 o ffices wo rldwide .
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Cisco Systems 6911 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Cisco Systems 6911 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Cisco Systems 6911, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Cisco Systems 6911 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Cisco Systems 6911, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Cisco Systems 6911.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Cisco Systems 6911. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Cisco Systems 6911 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
