Manuel d'utilisation / d'entretien du produit GXP1100 du fabricant Grandstream
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GXP1 1 00 /GXP1 105 USER MANUAL Grandstream Networks, Inc. GX P1 100/GXP1 105 Small Business IP Phone.
FIRM WARE VERSION 1.0.5. 26 GXP1 100/GXP1 1 05 USER MANUAL Page 2 of 50 GXP1 1 00 /GXP1 105 User Manual Index GUI INTERF A CE EXA MPLES .................................................................... 5 GNU GPL INFOR MA TION ......................
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 3 of 50 VOICE MESSAG ES (MESSAG E WAITING INDICA TOR) ........................................................... 22 CALL FEA TURE S .....................................................
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 4 of 50 T able of T ables GXP1 1 00 /GXP1 105 User Manu al T able 1: GXP1 100/GXP1 105 TECHNICAL SPECIF ICA T IONS ................................................................... 10 T able 2: GXP1 100/GXP1 105 EQUIPMENT P ACKAGIN G .
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 5 of 50 GUI INTERF ACE EXAMPLES http://www . grandstream .com /products/gxp_series/gen eral/docum ents/gxp21xx_gui.zip 1. Screenshot of Conf iguration Login Page 2. Screenshot of S tatus Page 3.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 6 of 50 GNU GPL INFORMA TION GXP1 100/GXP1 10 5 firmware contain s third-party software licensed under the GNU Ge neral Public License (GPL). Gr andstream uses software under the sp ecif ic term s of the GPL.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 7 of 50 CHANGE LO G This s ection docum ents significant changes fr om previous versions of GXP1 1 00/GXP1 105 user manuals. Only m ajor n ew f eatures or m ajor docum ent updat es are l isted her e.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 8 of 50 Added GNU GPL information . [ GNU GPL INFORMA T ION] Added Change Log for th is user m anual .
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 9 of 50 WELC OME Thank you for purchasing Grandstream GXP11 00 /GXP11 05 Small Business IP Phone .
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 10 of 50 PR ODU CT OVER VIEW FEA TURE HIGHTLIGHTS Single SIP Account , up to 2 calls, 4 programm able ke ys HD handset with sup.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 11 of 50 Simplified Chinese, traditional Chinese, Korean, Japanese, a nd etc supp orted in web configuration int erface Upgrade and Pro.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 12 of 50 INS T ALLA TION EQUIPMENT P ACKA G ING T able 2: GXP1 100/GXP1 105 EQUIPMENT P A CKAGING Main Case Y es 1 Handset Y es 1 Phone.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 13 of 50 T o set up the GXP 11 00 /GXP1 105, f ollow the ste ps below: 1. Attach the phone stand to the bac k of the phone where ther e is a slot for th e phone stand ; 2. Connect the ha ndset and main phone case with the phone c ord; 3.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 14 of 50 W ARRANTY If the GXP1100/GXP 1105 phone was purchased from a reseller, please c ontact the com pany where the phone was purchased f or replacement, repair or r efund.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 15 of 50 USING THE GXP 1100 /GXP1 105 GETTING F AMILAR WITH THE KEYP AD T he following table desc ribes the buttons used on the GXP1 100/GXP 1 105 k eypad. T able 4 : GXP1 100/GXP1 105 KEYP A D DEFINITIONS Hold .
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 16 of 50 MAKING PHONE CALL S 2 CALLS WITH 1 SIP ACC OUNT GXP1 100/GXP1 10 5 c an su pport up to two l ines “ virtuall y” mapped to one SI P accoun t. B y picking up the handset, the GXP1 100/GXP1 10 5 will be in off hook state and the di al tone will b e heard.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 17 of 50 Note: After entering the number , the phone waits for the No Key Entry Ti m eout (Default tim eout is 4 seconds, configurable via W eb GUI) before dialing out.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 18 of 50 phones are under t he s ame LAN /VPN. This sim ulates a PBX f unction using the C SMA/CD without a SIP server .
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 19 of 50 Multiple calls . Autom aticall y place active call on hold or switch between two calls b y pressing the FLASH ke y . Call waiting ton e (stutter ton e) will be audible when the line is in us e.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 20 of 50 Enter the num ber and press SEND k ey or # to m ake a s econd call; Press TRAN key again. The call will be transf erred. Note: T o transfer calls across SIP domains, SIP service providers must suppo rt transfer across SIP domains.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 21 of 50 will be put on hold se parately; Press HOLD k ey again and it will resum e the 2-wa y conversation with the line whe n est.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 22 of 50 The option "Disabl e Conference" has to be set to "N o" to establish conference on GXP1 10x. V OICE MESSAGES (MESSA GE W AITING INDICA TOR) A blink ing red MW I (Message Waiti ng Indicator) indicates a m essage is waiting.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 23 of 50 *71 Enable Call Waiting (per Call) Off hook the phone; Dial *71 and then ent er the num ber to dial out. *72 Uncondition al Call Forward . T o set up unco nditional c all forward: Pick up the handset ; Dial *72.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 24 of 50.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 25 of 50 C ONFIGURA TION GUIDE The GXP1100/GXP 1105 can b e configured via two ways: IVR Menu using the p hone's k eypad; W eb GUI embedded on the pho ne using PC's web bro wser.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 26 of 50 G- 723 G- 729 10 "MAC Address" Announces the MAC address of the unit. 13 "Firmware Server I P Addres s" Announces curr ent Firmware Ser ver I P address.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 27 of 50 4. Open a Web browser on your com puter; 5. Enter the phone ’s IP addre ss in the addres s bar of the bro wser; 6. Enter the adm inistrator ’ s login and password to acces s the Web Configuration Menu.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 28 of 50 ST A TU S P AGE DEFINITIONS St atus -> A ccount St atus SIP User ID Displays the configured SIP User ID. SIP Server Displays the configured SIP Server address. SIP Registration Displays SIP registration status YES/NO.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 29 of 50 AC COUNT P AGE DEFINITIO NS Account 1 -> Gener al Setting s Account Active Activates/deactivates acc ount. The default setting is " Y es ". Account Nam e The nam e associated with the SIP ac count.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 30 of 50 VPN. If set to "STUN" and STUN ser ver is c onfigured, t he ph one will route according to the STUN server.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 31 of 50 Port in Contact with TCP/T LS used or not. T his is used when TLS/T CP is se lected for SIP T ransfer. The default setting is "No". Remove OBP from route Configures to rem ove outbound prox y from route.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 32 of 50 S peci al Feature Different s oft switch vendors have special requ irements. T herefore users ma y need s elect special feature s to meet these r equirements.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 33 of 50 account, the call will be rej ected. The default setting is "No". Authenticate Incom ing INVITE If set to "Y es", the phone will challenge the incom ing INVITE f or authentication with SIP 401 Unauthorized response.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 34 of 50 setting is "Medium ". Account 1 -> Call S ettings Early Dial Selects whether or not to enable early dial. If it's s et to "Yes", th e SIP prox y must support 484 re sponse.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 35 of 50 dialing 7 num bers and 1617 area code will be added autom atically ; 1[2 -9]xx[2-9]xx xxxx |- allo ws dialing to an y US /.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 36 of 50 Selects th e di stinctive r ing tone for the matching r ule. W hen the incoming caller ID or A lert Inf o m atches the rule, the phone will ring with the selected ring. Ring T imeout Defines the timeout (in seconds) for the rings on no answer .
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 37 of 50 default setting is 20 seco nds. Use NAT IP The NAT IP address used in SIP/SDP m ess ages. This field is b lank at the default settings. It sh ould ONL Y be used if it's requi red by your ITSP.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 38 of 50 Write Ti meout The default value is 300 seconds. Call History Flash W riting: Max Unsaved Log Defines the num ber of unsaved logs bef ore written to phon e's flash. The default value is 200 entries.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 39 of 50 Intercom Enter th e extension number in the value field to do the interc om. 3-way Conference To establish 3- way conference. NETWORK P AGE DEFINITIONS Network -> Basic Settin gs Internet Protocol Selects Prefer IPv4 or Pref er IP v6.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 40 of 50 Preferred DNS server Enter the Preferred DN S Server f or IPv6. Network -> Advanced Sett ings 802.1X m ode Allows the us er to enable/disable 802.1X m ode on the phone. T he default value is disabled.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 41 of 50 Maintenan ce - > Upgrade and Provisioning Firmware Upgrade and Provisioning Specifies how firm ware upgrading and pro visioning request to be sent: Alwa ys Check for New Firm ware, Check New Firm ware on ly when F/W pre/suffix changes, Alwa ys Skip the Firm ware Check .
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 42 of 50 Authenticate Conf Fi le Authenticates conf iguration file before ac ceptance. The def ault setting is "No ". Maintenan ce - > Syslog Syslog Server The URL or IP ad dre ss of the syslog ser ver for the ph one to send s yslog to.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 43 of 50 CPE SSL Certificate The Cert File for the phone to conn ect to the AC S via SSL. CPE SSL Private Key The Cert Ke y for the phone to connect to the ACS via SSL. Maintenan ce - > Securit y SSL TLS Certificate SSL Certificate used f or SIP Tr ansport in TLS/TCP.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 44 of 50 disabled and the d ialing icon in web GUI is in grey . After clicking on the icon , a new dialing window will show as the figure below . Enter number and cli ck on "Dial", the phon e will go of f hook and dial out the num ber from account 1.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 45 of 50 Press the "Reboot " button on t he top right corner of the web GU I page to reboot t he phone rem otely . The web browser will then display a reboot m essage. Wait for about 1 minute to log in again.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 46 of 50 UPGRADING AND PRO V ISIONING The GX P 11 00/GXP1 105 can be u pgraded via T FTP/HTTP/HTT PS by configuring the URL/I P Addres s for the TFTP/HTT P/HTTPS server and se lecting a downl oad method.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 47 of 50 The indicator o n th e top rig ht corner will tur n oran ge and red and then t urn off which indic ates the phone has restarted. After a while the indicator will blink in red m eaning t he download is in process.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 48 of 50 CONFIGURA TION FILE DOWNL O AD Grandstream SIP Devices can be c onfigured via the W eb Interface as well as via a Configuration F ile (binary or XML) through TFT P or HTTP/HTT PS.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 49 of 50 REST ORE F ACT OR Y DEF A U L T SET TINGS W arning : Restoring the F actory Default S ettings wi ll delete all conf iguration inform ation on the phone. Please backup or print all the set tings b efore y ou restor e t o the f actory default sett ings.
FIRM WARE VERSION 1.0.5. 26 GX P1 100 /GXP1 105 USER MANUAL Page 50 of 50 EXPERIENCING THE GXP 1100 /GXP110 5 Please visit our website: h ttp://www .grandstream .com to receive the most up- to -date updates on firm ware releases, additional feat ures, F AQs, documentation a nd ne ws on new products.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Grandstream GXP1100 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Grandstream GXP1100 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Grandstream GXP1100, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Grandstream GXP1100 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Grandstream GXP1100, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Grandstream GXP1100.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Grandstream GXP1100. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Grandstream GXP1100 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
