Manuel d'utilisation / d'entretien du produit 6921 du fabricant Cisco Systems
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Americas Headquarters Cisco Systems, In c. 170 West Tasman Drive San Jose, CA 951 34-1706 USA http://www.ci sco.com Tel: 408 526-4000 800 553-NETS (638 7) Fax: 408 527-0883 Cisco Unif ied IP Phone 6921, 6941, 6945, and 6961 A dministration Guide f or Cisco Unif ied Communications Manager 8.
THE SPECIFICATION S AND INFORMAT ION RE GARDIN G TH E PRODU CTS IN THIS MANU AL A RE SUBJ ECT T O CHAN GE W ITHOUT N OTICE. ALL STATEMENTS , INFORMATION, AND RECOMMENDA TIONS IN THI S MANUAL ARE BE LIEVED TO BE A CCURATE BUT ARE PRESENTED WI THOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.
iii Cisco Unified IP Phone 6921, 6941, 6 945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 CONTENTS Preface ix Overview ix Audience ix Organiz.
Contents iv Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Power Outage 2-4 Obtaining Additional Infor.
Contents v Cisco Unified IP Phone 6921, 6941, 6 945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Editing Values 4-3 Network Setup Menu 4-4 IPv4 Setup Menu Options 4-6 Security Configuration Menu 4-9 Trust List Menu 4-9 802.
Contents vi Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Call Statistics Screen 7-8 Security Configu.
Contents vii Cisco Unified IP Phone 6921, 6941, 6 945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 APPENDIX A Providing Information to Users .
Contents viii Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 APPENDIX G Feature Support by Protocol fo.
ix Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communica tions Manager 8.5 (SCCP and S IP) OL-23769-01 Preface Overview Cisco Unified IP Phone 6921, 694 1, 6945, and 6961 Administrat ion Guide for Cisco Unifi ed Communications Manag er 8.
x Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Related Documentation For more information abou t Cisco Unified IP Phones or Cisco Unif ied CM, refer to the following publ ications.
xi Cisco Unified IP Phone 6921, 6941, 6 945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 • Regulatory Compliance a nd Safety Information for Cisco Unified IP Phones Cisco Unified Communications Manager Administration Related publicat ions are avai lable at the following URL: http://www .
xii Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Note Means reader take note . Notes contain helpful suggestions o r refe rences to material not covered in the publication.
CH A P T E R 1-1 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 1 An Overview of the Cisco Unified IP Phone The Cisco Unified IP Phones 6921, 694 1, 6945, and 6961 pro vide voice communication over an IP network.
1-2 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Understanding the Cisco Unified IP Ph ones .
1-3 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Understanding the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 5 Conference button Creates a conference call.
1-4 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Understanding the Cisco Unified IP Ph ones 6921, 6941, 6945, and 6961 Figure 1-2 shows the main components of the Cisco Unified IP Phone 6941 and 6945.
1-5 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Understanding the Cisco Unified IP Phones 6.
1-6 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Understanding the Cisco Unified IP Ph ones 6921, 6941, 6945, and 6961 13 Volume button Controls the handset, headset , and speakerphone volu me (off-ho ok) and the ringer volume (on -hook).
1-7 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Understanding the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 Figure 1-3 sho ws the main components of the Cisco Uni fied IP Phone 6961.
1-8 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Understanding the Cisco Unified IP Ph ones 6921, 6941, 6945, and 6961 6 Hold button Places an active call on hold.
1-9 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter What Networking Protocols are Used? What Ne.
1-10 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter What Networking Proto cols are Used? Dynamic Host Configurat ion Protocol (DHCP) DHCP dynamically allocates and assigns an IP address to network devices.
1-11 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter What Networking Protocols are Used? Link Layer Discovery Protocol-Media Endpoint Devices (LLDP-MED) LLDP-MED is an extension of the LLDP standard developed for voice products.
1-12 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter What Features are Supported on the Cisco U.
1-13 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter What Features are Supported on the Ci sco .
1-14 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Understanding Security Features for Cisco .
1-15 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Understanding Security Features for Cisco .
1-16 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Understanding Security Features for Cisco .
1-17 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Understanding Security Features for Cisco .
1-18 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Understanding Security Features for Cisco .
1-19 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Understanding Security Features for Cisco .
1-20 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Understanding Security Features for Cisco Un ified IP Phones Note Protected calling is supported for con versations betw een two phones.
1-21 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Understanding Security Features for Cisco Unified IP Phones Supporting 802.1X Authenticati on on Cisco Unified IP Phones These sections provide infor mation about 802.
1-22 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Overview of Configuring and In stalling Cisco Unified IP Phones • Configure PC Port—The 802.
1-23 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Overview of Configuring a nd Installing Ci.
1-24 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Overview of Configuring and In stalling Ci.
1-25 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Overview of Configuring a nd Installing Cisco Unified IP Ph ones 4. Add and configure t he phone by completing the required fields in th e Phone Configuration window .
1-26 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Overview of Configuring and In stalling Cisco Unified IP Phones 10. Add user informatio n by configuring requ ired fields.
1-27 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Overview of Configuring a nd Installing Ci.
1-28 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Overview of Configuring and In stalling Cisco Unified IP Phones 4.
1-29 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Terminology Differences Terminology Differ.
1-30 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Terminology Differences.
CH A P T E R 2-1 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 2 Preparing to Install the Cisco Unified IP Phone on Your Network Cisco Unified IP ph ones enable you to communicat e by using voice over a dat a network.
2-2 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Understanding Interactions with Othe r Cisc.
2-3 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Providing Power to the Cisco Unified IP Phone Y ou can resolve these issues by isolati ng the voice tr affic onto a separate VLAN .
2-4 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Providing Power to the Cisco Unified IP Phone Power Guidelines Ta b l e 2-1 provides guidelines f or powering the Cisco Unified IP Phone 6921, 6941, and 6961 .
2-5 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Understanding Phone Configuration Files Obtaining Additional Information about Power For related information about p ower , refer to the d ocuments shown in Ta b l e 2 - 2 .
2-6 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Understanding Phone Configur ation Files If you configure security -related sett ings i n Cisco Unified CM Administration, th e pho ne config urati on file will contain sensitive informatio n.
2-7 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Understanding the Phone Startup Process Und.
2-8 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Adding Phones to the Cisco Unified CM Datab.
2-9 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Adding Phones to th e Cisco Unified CM Data base Ta b l e 2-4 provides an overview of these methods for ad ding phones to the Cisco Unified CM database.
2-10 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Adding Phones to the Cisco Unified CM Database Note When you configure the cluster fo r mixed mode through the Cisco CTL cli ent, auto-registration is automatically disabled.
2-11 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Using Cisco Unified IP Phone s with Differ.
2-12 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Using Cisco Unified IP Phones with Differe.
2-13 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Determining the MAC Address for a Cisco Un.
2-14 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Determining the MAC Address for a Cisco Un.
CH A P T E R 3-1 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 3 Setting Up the Cisco Unified IP Phon.
3-2 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Understanding the Cisco Unifi ed IP Phones 6921, 6941, 6945, and 6961 Components Note The Cisco Unified IP Phone displays the date and time from Cisco Unified CM.
3-3 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Understanding the Cisco Unified IP Phon es 6921, 6941, 6945, and 6961 Components Each port supports 10/100 Mbps half- or full-duplex connect ions to external devices.
3-4 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Understanding the Cisco Unifi ed IP Phones .
3-5 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Installing the Cisco Unified IP Ph one Installing the Cisco Unified IP Phone Y ou must connect the Cisco Unified IP Phone to the network and to a power source before using it.
3-6 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Installing the Cisc o Unified IP Phone Figu.
3-7 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Installing the Cisco Unified IP Ph one Figu.
3-8 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Installing the Cisc o Unified IP Phone Figu.
3-9 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Reducing Power Consu mption on the Phone Re.
3-10 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Footstand Figur e 3-4 Cisco Unified IP Pho.
3-11 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Footstand Figur e 3-5 Cisco Unified IP P h.
3-12 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Footstand Figur e 3-6 Cisco Unified IP Pho.
3-13 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Footstand Higher Viewing Angle 195159.
3-14 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Mounting the Phone to the Wall Lower Viewi.
3-15 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Configuring Startup N etwork Settings 2. The screen displays the Cisco Systems, Inc., logo screen.
3-16 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Configuring Security on the Cisco Unified .
CH A P T E R 4-1 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 4 Configuring Settings on the Cisco Un.
4-2 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Configuration Menus on th e Cisco Unified IP Phone • IPv4 Setup Menu Op tions, page 4-6 Displaying a Configuration Menu T o display a configurati on menu, perform the following steps.
4-3 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Configuration Menus on the Cisco Unified IP.
4-4 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Network Setup Menu Network Setup Menu The Network Setup menu prov ides options for viewin g and making a variety of n etwork settings.
4-5 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Network Setup Menu PC VLAN Allows the phone t o inte roperate wit h 3rd part y swit ches that do not support a vo ice VLAN.
4-6 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter IPv4 Setup Menu Options IPv4 Setup Menu Options The IPv4 Setup menu is a submenu of t he Network Setup menu.
4-7 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter IPv4 Setup Menu Op tions Ta b l e 4-2 describes the IPv4 Setup men u options. For information about the keys you can use to edit opt ions, see the “Editing V alues” section on page 4-3 .
4-8 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter IPv4 Setup Menu Options Related Topics • .
4-9 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Security Configuration Menu Security Configuration Menu The Security Configuration menu pr ovides information about various secur ity settings.
4-10 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Security Configuration Menu T a ble 4-5 802.1X A uthen tication Set tings Option Description T o Change Device Auth entication Determines whether 802.
CH A P T E R 5-1 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 5 Configuring Features, Templates, Ser.
5-2 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Telephony Features Availa ble for the Cisco.
5-3 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Telephony Features Available for the Cisco .
5-4 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Telephony Features Availa ble for the Cisco Unified IP Pho ne Busy Lamp Field (BLF) Pickup Provides enhancements to BLF speed dial.
5-5 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Telephony Features Available for the Cisco Unified IP Phone Call forward configurable display Allows you to specify in formation that appears on a phone when a call is forwarded.
5-6 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Telephony Features Availa ble for the Cisco Unified IP Pho ne Caller ID Caller identification such as a phone number , name, or other descriptive text appear on the phone display .
5-7 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Telephony Features Available for the Cisco .
5-8 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Telephony Features Availa ble for the Cisco.
5-9 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Telephony Features Available for the Cisco Unified IP Phone Fast Dial Service Allows a user to enter a Fast Di al code to place a call.
5-10 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Telephony Features Availa ble for the Cisco Unified IP Pho ne Intercom Allows users to pla ce and receive intercom calls using programmable p hone buttons.
5-11 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Telephony Features Available for the Cisco.
5-12 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Telephony Features Availa ble for the Cisco Unified IP Pho ne Onhook Dialing Allows a user to dial a number wit hout going of f hook.
5-13 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Telephony Features Available for the Cisco.
5-14 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Telephony Features Availa ble for the Cisc.
5-15 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Telephony Features Available for the Cisco.
5-16 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Configuring Cor porate and Personal Direct.
5-17 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Modifying Phone Button Temp lates • Pers.
5-18 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Modifying Phone Button Templates Modifying.
5-19 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Configuring Softkey Templa tes Step 3 Select the phone model. Step 4 Click Copy , enter a name for t he new template, and then click Save .
5-20 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Configuring Softkey Templates T abl e 5-2 .
5-21 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Setting Up Services Setting Up Services Y ou can give users a ccess to Cisco Unified IP Phon e Services on the Cisco Unified IP Phone 6921, 6941, and 6961.
5-22 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Adding Users to Cisco Un ified Communicati.
5-23 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Managing the User Options Web Pages Procedure Step 1 From Cisco Unified C ommun ications Manager Administration, ch oose User Management > User Groups .
5-24 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Managing the User Options Web Pages Make sure to provid e end users with the following in formation about th e User Options web pages: The URL required to access the application.
5-25 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Configuring the Phone to Suppo rt Call Waiting Configuring the Phone to Support Call Waiting The Cisco Unified IP phones 6 921, 6941, 6945, and 6961 sup port one call per line.
5-26 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Configuring the Phone to Support Call Wait.
CH A P T E R 6-1 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 6 Customizing the Cisco Unified IP Phone This chapter expl ains how yo u customize config urat ion files an d phone ring sou nds, and how to d isable the phone screen to conserve power .
6-2 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Creating Custom Phon e Rings Creating Custom Phone Rings The Cisco Unified IP Phone ships with two default ri n g types that are i mplemented in hardware: Ch irp1 and Chirp2.
6-3 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Creating Custom Phone Ring s PCM File Requi.
6-4 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Configuring the Idle Displa y Configuring the Idle Display Y ou can specify an idle display (text o nly; text-file si ze should not exceed 1M by tes) that appears on the phone LCD scr een.
6-5 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Automatically Disabling the Ci sco Un ified.
6-6 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Automatically Disab ling the Cisco Unified .
CH A P T E R 7-1 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 7 Viewing Model Information, Status, a.
7-2 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Status Menu Status Menu T o display the Status menu, press the Applications button and then select Administrator Settings > St a t u s .
7-3 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Status Menu T o display the Status Messa ge s screen, follow these steps: Procedure Step 1 Press the Applications button.
7-4 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Status Menu DHCP timeout DHCP server did not respond. • Network is busy—The errors should resolve themselves when the network load reduces.
7-5 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Status Menu File not found The phone cannot locate, on the TFTP server , the phone load file that is specified in the phone con figuration file.
7-6 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Status Menu Network Statistics Screen The Network Statistics screen displa ys information abou t the phone and network perform ance.
7-7 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Status Menu Step 4 Select St a t u s > Network S tatistics. T o reset the Rx Frames, Tx Frames, and Rx Broadcasts statistics to 0, press the Clear softkey .
7-8 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Status Menu Call Statistics Screen Y ou can ac cess the Call Statistics screen on the phone to display counters, statistics, and voice-quality metrics of the most recent call.
7-9 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Status Menu T o display the Call S tatistics screen for information about the latest voice st ream, follow these steps: Procedure Step 1 Press the Applications button.
7-10 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Status Menu Security Configuration T o display the Security Conf igur ation screen, follow these steps.
7-11 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Status Menu The Security Configuration sc reen displays these items.
7-12 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Status Menu.
CH A P T E R 8-1 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 8 Monitoring the Cisco Unified IP Phon.
8-2 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Accessing the Web Page for a Phone Accessing the Web Page for a Phone T o access the web page for a Cisco Unified IP Phone, perform t hese steps.
8-3 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Disabling and Enab ling Web Page Access • St r e a m i n g St a t i s t i c s —Includes the following hyperlink: – St r e a m 1 —Displays a variety of streaming statis tics.
8-4 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Network Setup Network Setup The Network Setup on a pho ne’ s web page displays network setup information and inf ormation about other phone settings .
8-5 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Network Setup Subnet Mask Subnet mask used by the p hone. TFTP Server 1 Primary T rivial File T ransfer Protocol (TFTP) server used by the phone.
8-6 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Network Setup Authentication URL URL that the p h one uses to validate requests made to the phone web serv er .
8-7 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Network Statistics Network Statistics The following network stati stics hyperlinks on a phone’ s web page provide info rmation about network traffic on the phone.
8-8 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Network Statistics • Network—Displays info rmation about network traf fic to and from the network port (10/100 SW) on the phone.
8-9 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Device Logs Device Logs The following device log s hyperlinks on a pho ne’ s web page provide information you can use t o help monitor and tr oubleshoot the phon e.
8-10 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Streaming Statistics T able 8-5 Streaming Statistics Area It ems Item Description Remote Address IP address and UDP port o f the destination of t he stream.
8-11 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Streaming Statistics Max Jitter Maximum value of instantaneous jitter , in milliseconds. Sender Size R TP packet size, in millis econds, for the transmitted stream.
8-12 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Streaming Statistics Related Topics • .
CH A P T E R 9-1 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 9 Troubleshooting and Maintenance This chapter provi des information that can assist you in t roubleshooting problems with y our Cisco Unified IP Phone or wit h your IP telephony network.
9-2 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Resolving Startup Problems Symptom: The Cis.
9-3 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Resolving Startup Problems • V erifying D.
9-4 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Resolving Startup Problems If you are u sing DHCP , check the IP addresses di stributed by your DHCP server .
9-5 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Resolving Startup Problems Procedure Step 1 From Cisco Unified Com munications Manager , choose Device > Phone > Find to locate the phone experiencing problems.
9-6 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Cisco Unified IP Phone Resets U nexpectedly.
9-7 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Cisco Unified IP Phone Re sets Unexpectedly Checking Static IP Address Settings If the phone has been assigned a static IP address, veri fy that you have entere d the correct settings.
9-8 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Troubleshooting Cisco Unified IP Phone Secu.
9-9 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter General Troubleshooting T ips General Troubleshooting Tips Ta b l e 9 - 2 provides general troubleshootin g inform ation fo r the Cisco Unified IP Phone.
9-10 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter General Troubleshooting Tips T abl e 9-2 C.
9-11 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter General Troubleshooting T ips Sound sample mismatch between the phone and another devi ce.
9-12 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Resetting or Restoring the Cisco Unified I.
9-13 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Monitoring the Voice Quality of Calls Procedure Step 1 While pow ering up the phone, press and hol d # .
9-14 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Monitoring the Voice Quality of Calls Troubleshooting Tips When you observe significant and pers istent changes to metrics, use Ta b l e 9 - 4 for gene ral troubleshooting i nformation.
9-15 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Where to Go for More Troublesho oting Information • G .728/iLBC: 3.9 MOS LQK • G729A/AB: 3.
9-16 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Chapter Cleaning the Cisco Un ified IP Phone.
A-1 Cisco Unified IP Phone 6921, 6941, 6 945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 APPENDIX A Providing Information to Users Via a Web.
A-2 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Appendix How Users Subscribe to Services and Config.
A-3 Cisco Unified IP Phone 6921, 6941, 6 945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Appendix How Users Configure Personal Directory Entries How Users Configure Personal Directory Entries Users can configure personal dir ectory entries on the Cisco Unified IP Phone.
A-4 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Appendix How Users Configure Per sonal Directory Entrie s Step 9 T o complete the p rocess, follow the steps in the “Conf iguring the Synchr oni zer” section on page A-4 .
B-1 Cisco Unified IP Phone 6921, 6941, 6 945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 APPENDIX B Supporting International Users T ranslated and localized versions of the Cisco Unif ied IP Phones a re availabl e in se veral languages.
B-2 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Appendix Support for Inter national Call Logging.
C-1 Cisco Unified IP Phone 6921, 6941, 6 945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 APPENDIX C Technical Specifications The following sections describe the techni cal specifi cations for t he Cisco Unified IP Phone 6921, 6941, and 6961.
C-2 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Appendix Cable Specifications Cable Specifications • RJ-9 jack (4-conductor) for handset and headset connection.
C-3 Cisco Unified IP Phone 6921, 6941, 6 945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Appendix Network and Access Por t Pinouts Access Port Connector Ta b l e C-3 describes the access port connector pinouts.
C-4 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Appendix Network and Access Po rt Pinouts.
D-1 Cisco Unified IP Phone 6921, 6941, 6 945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 APPENDIX D Basic Phone Administration Steps This ap.
D-2 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Appendix Adding a User to Cisco Unified CM Adding a User to Cisco Unified CM This section describes steps for addi ng a user to Cisco Unified CM.
D-3 Cisco Unified IP Phone 6921, 6941, 6 945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Appendix Configuring the Phone – Password and Confirm Passw ord—Enter five or more alphanumeric or special characters for the end user password.
D-4 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Appendix Configuring the Phone Note Device Pools are defined on th e Device Pool Configur ation window of Ci sco Unified Communications Server Administration ( System > Device Pool) .
D-5 Cisco Unified IP Phone 6921, 6941, 6 945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Appendix Configuring the Phone Step 2 Configure lin e settings: a. On the Phone Config uration window , click Line 1 on the left pane of t he window .
D-6 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Appendix Performing Final End User Configuration Steps k. Associate the user with the device: – Choose User Management > End User .
E-1 Cisco Unified IP Phone 6921, 6941, 6 945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 APPENDIX E Installing the Wall Mount Kit for the Ci.
E-2 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Appendix Before Yo u Begin Before You Begin Y ou wi.
E-3 Cisco Unified IP Phone 6921, 6941, 6 945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Appendix Installing the Bracket Figur e E-2 Mountin.
E-4 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Appendix Installing the Bracket Step 2 Attach the pho ne bracket to the IP phone ( Figur e E-3 ).
E-5 Cisco Unified IP Phone 6921, 6941, 6 945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Appendix Installing the Bracket Figur e E-4 Pre par ing the Handset Hook Step 4 Attach the Et hernet cable to the 10/10 0 SW network port and wall jack.
E-6 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Appendix Installing the Bracket Figur e E-5 Attaching the Cables Step 5 Attach the ph one to the wall brack et by inserting the tabs on the top of the phone bracket into the slots on the wall bracket.
E-7 Cisco Unified IP Phone 6921, 6941, 6 945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Appendix Installing the Bracket Figur e E-6 Attachi.
E-8 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Appendix Installing the Bracket.
F-1 Cisco Unified IP Phone 6921, 6941, 6 945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 APPENDIX F Cisco Unified IP Phone Non-Lockable Wall.
F-2 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Appendix ADA Non-Lo ckable Wall Mo unt Kit for 6900 Seri es The following figu re shows the phone with the w all mount kit from the side.
F-3 Cisco Unified IP Phone 6921, 6941, 6 945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Appendix ADA Non-Lockable Wall Mo unt Kit for 6900 Series • One phone bracket • One wall bracket • Four #8-18 x 1.
F-4 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Appendix ADA Non-Lo ckable Wall Mo unt Kit for 6900 Seri es Figur e F-4 Mount the W all Br ack et Step 2 Attach the pho ne bracket to the IP phone.
F-5 Cisco Unified IP Phone 6921, 6941, 6 945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Appendix ADA Non-Lockable Wall Mo unt Kit for 6900 Series Figur e F-5 At tach Ph one Brac k et Step 3 Attach the cables.
F-6 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Appendix ADA Non-Lo ckable Wall Mo unt Kit for 6900.
F-7 Cisco Unified IP Phone 6921, 6941, 6 945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Appendix ADA Non-Lockable Wall Mo unt Kit for 6900 Series Figur e F- 7 T ab L oc a t io n T o remove the phone and mounting plate from the wall b racket, you must disengage t hese tabs.
F-8 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Appendix ADA Non-Lo ckable Wall Mo unt Kit for 6900.
G-1 Cisco Unified IP Phone 6921, 6941, 6 945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 APPENDIX G Feature Support by Protocol for the Cisc.
G-2 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Appendix Busy Lamp Field (BLF) Pickup Supported Sup.
G-3 Cisco Unified IP Phone 6921, 6941, 6 945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Appendix Configurab le Call Forward Display Support.
G-4 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Gu ide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Appendix Private Line Automated Ringdown (PLAR) Sup.
IN-1 Cisco Unified IP Phone 6921, 6941, 6 945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 INDEX Numerics 802.1X authentication server 1-21 authenticator 1-21 network component s 1-21 supplicant 1-21 Troubleshootin g 9-9 802.
Index IN-2 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 C call security interactions 1-20 Call Back 5.
Index IN-3 Cisco Unified IP Phone 6921, 6941, 6 945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 encrypted 1-17 modifying 6-1 overview 2-5 XmlDefault.
Index IN-4 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 F fast dials address book 5-18 fast dial serv.
Index IN-5 Cisco Unified IP Phone 6921, 6941, 6 945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 pickup G-2 privacy G-3 Private Line Automate.
Index IN-6 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 IP address, troubleshooting 9-3 IPv4 Configur.
Index IN-7 Cisco Unified IP Phone 6921, 6941, 6 945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 Network Configu ration web page 8-2, 8-4 net.
Index IN-8 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 description 1-19 Protected Calls 1-19 Q Quali.
Index IN-9 Cisco Unified IP Phone 6921, 6941, 6 945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 SRST 8-5 SRTP 1-11 standard (ad hoc) confere.
Index IN-10 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 monitoring and recording 5-14 music-on-hold .
Index IN-11 Cisco Unified IP Phone 6921, 6941, 6 945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01 native, for data traffic 2-3 verifying 9-7 .
Index IN-12 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and S IP) OL-23769-01.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Cisco Systems 6921 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Cisco Systems 6921 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Cisco Systems 6921, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Cisco Systems 6921 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Cisco Systems 6921, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Cisco Systems 6921.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Cisco Systems 6921. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Cisco Systems 6921 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.